HEX
Server: Microsoft-IIS/10.0
System: Windows NT ITPWINWEBSVR22 10.0 build 20348 (Windows Server 2022) AMD64
User: www.conferencesearch.co.uk (0)
PHP: 8.3.30
Disabled: NONE
Upload Files
File: D:/hMailServer/Data/hyperflight.co.uk/robin/B4/{B4364F7B-203E-4AAC-A284-DAB4066354B4}.eml
Return-Path: sales@hyperflight.co.uk
Delivered-To: robin@hyperflight.co.uk
Received: from mx5.slc.paypal.com (mx5.slc.paypal.com [173.0.84.230]) by mail.itpartnership.com
 with ESMTP ; Mon, 6 Apr 2026 14:56:20 +0100
DKIM-Signature: v=1; a=rsa-sha256; d=paypal.co.uk; s=pp-dkim1; c=relaxed/relaxed; q=dns/txt;
 i=@paypal.co.uk; t=1775483777; h=From:From:Subject:Date:To:MIME-Version:Content-Type;
 bh=j0Rk96LZo44zEh9369tpkxF40kIxaqvCy3KA3XdTNOs=; b=vUnTdnzMnXv2vfcZGiC5Jd80CHkoibTpvyPDZsPF+wxHI0faDbTOeAFTAM2rOf3I
 4iEIciA0lfQxgDZlMrH+l0L4NrW7opVKE75evWJD+h1QLQVX/TLNHjmcM94VqPiK
 ZrJ6alCgU5usbDWU5CmBFdYTocMEwmkzqpsp++/s0lhh99uHkpO0XdRQrFfNiMLe
 BOivEtHjz2ApOrV8EdhWrLksNpDp+7wZcmP82I1LBefaVXKJaddDpeTLNM0Viboy
 a8rZHRsdHvkfViJLiNSdbxznDmXGcwZSdRCCFoz7Z+8vIPGjO1cuw5M1lZ8TXpFY
 H6I6XfzjJooLo2CVUXr2HA==;
Content-Transfer-Encoding: quoted-printable
Content-Type: text/html; charset="UTF-8"
Date: Mon, 06 Apr 2026 06:56:17 -0700
Message-ID: <22.40.34054.18BB3D96@ccg13mail01>
MIME-Version: 1.0
From: "service@paypal.co.uk" <service@paypal.co.uk>
To: Neil Stainton <sales@hyperflight.co.uk>
Subject: Your buyer has filed a case
X-MaxCode-Template: RT002125
X-PP-Priority: 0-paypal-true
PP-Correlation-Id: f222030ac1d7d
X-PP-Email-transmission-Id: 61fc4380-31c0-11f1-8a33-ab9a08141c00
X-PP-REQUESTED-TIME: 1775483772276
X-Email-Type-Id: RT002125
AMQ-Delivery-Message-Id: nullval
X-XPT-XSL-Name: nullval
X-hMailServer-LoopCount: 2

<html dir=3D"ltr" lang=3D"en">=0A=0A  <head>=0A    <meta http-equiv=3D"Cont=
ent-Type" content=3D"text/html; charset=3Dutf-8" />=0A    <meta name=3D"vie=
wport" content=3D"initial-scale=3D1.0,minimum-scale=3D1.0,maximum-scale=3D1=
.0,width=3Ddevice-width,height=3Ddevice-height,target-densitydpi=3Ddevice-=
dpi,user-scalable=3Dno" />=0A    <title>Your buyer has filed a case</title>=
=0A    <style type=3D"text/css">=0A      /**=0A * SupremeLL Fonts=0A */=0A =
     /* Body text - font-weight:450 */=0A      @font-face {=0A        font-=
family: SupremeLLTest;=0A        font-style: normal;=0A        font-weight:=
 450;=0A        src: url('https://www.paypalobjects.com/digitalassets/c/sys=
tem-triggered-email/n/layout/fonts/SupremeLL/SupremeLLTestSubWeb-Book.woff2=
') format('woff2'),=0A          /*Moderner Browsers*/=0A          url('http=
s://www.paypalobjects.com/digitalassets/c/system-triggered-email/n/layout/f=
onts/SupremeLL/SupremeLLTestSubWeb-Book.woff') format('woff');=0A        /*=
 Modern Browsers */=0A        /* Fallback font for - MS Outlook older versi=
ons (2007,13, 16)*/=0A        mso-font-alt: 'Calibri';=0A      }=0A=0A     =
 /* Subheadline font-weight:500 */=0A      @font-face {=0A        font-fami=
ly: SupremeLLTest;=0A        font-style: normal;=0A        font-weight: 500=
;=0A        src: url('https://www.paypalobjects.com/digitalassets/c/system-=
triggered-email/n/layout/fonts/SupremeLL/SupremeLLTestSubWeb-Medium.woff2')=
 format('woff2'),=0A          /*Moderner Browsers*/=0A          url('https:=
//www.paypalobjects.com/digitalassets/c/system-triggered-email/n/layout/fon=
ts/SupremeLL/SupremeLLTestSubWeb-Medium.woff') format('woff');=0A        /*=
 Modern Browsers */=0A        /* Fallback font for - MS Outlook older versi=
ons (2007,13, 16)*/=0A        mso-font-alt: 'Calibri';=0A      }=0A=0A     =
 /* Button font-weight:700 */=0A      @font-face {=0A        font-family: S=
upremeLLTest;=0A        font-style: normal;=0A        font-weight: 700;=0A =
       src: url('https://www.paypalobjects.com/digitalassets/c/system-trigg=
ered-email/n/layout/fonts/SupremeLL/SupremeLLTestSubWeb-Bold.woff2') format=
('woff2'),=0A          /*Moderner Browsers*/=0A          url('https://www.p=
aypalobjects.com/digitalassets/c/system-triggered-email/n/layout/fonts/Supr=
emeLL/SupremeLLTestSubWeb-Bold.woff') format('woff');=0A        /* Modern B=
rowsers */=0A        /* Fallback font for - MS Outlook older versions (2007=
,13, 16)*/=0A        mso-font-alt: 'Calibri';=0A      }=0A=0A      /* Headl=
ine font-weight:900 */=0A      @font-face {=0A        font-family: SupremeL=
LTest;=0A        font-style: normal;=0A        font-weight: 900;=0A        =
src: url('https://www.paypalobjects.com/digitalassets/c/system-triggered-em=
ail/n/layout/fonts/SupremeLL/SupremeLLTestSubWeb-Black.woff2') format('woff=
2'),=0A          /*Moderner Browsers*/=0A          url('https://www.paypalo=
bjects.com/digitalassets/c/system-triggered-email/n/layout/fonts/SupremeLL/=
SupremeLLTestSubWeb-Black.woff') format('woff');=0A        /* Modern Browse=
rs */=0A        /* Fallback font for - MS Outlook older versions (2007,13, =
16)*/=0A        mso-font-alt: 'Calibri';=0A      }=0A=0A      /* End - Supr=
emeLL Fonts */=0A=0A      /**=0A   * Import only the styles required for Em=
ail templates.=0A   */=0A      @charset "UTF-8";=0A=0A      html {=0A      =
  box-sizing: border-box;=0A        background: #F5F7FA;=0A        color: #=
000000;=0A        font-size: 14px;=0A        line-height: 1.4286;=0A       =
 height: 100%;=0A      }=0A=0A      *,=0A      *:before,=0A      *:after {=
=0A        box-sizing: inherit;=0A      }=0A=0A      body {=0A        font-=
size: 14px !important;=0A        font-weight: 450;=0A        line-height: 1=
.4286;=0A        font-family: SupremeLLTest, 'Avant Garde', Helvetica, Ari=
al;=0A        -webkit-font-smoothing: antialiased;=0A        -moz-osx-font-=
smoothing: grayscale;=0A        font-smoothing: antialiased;=0A        back=
ground: #F5F7FA;=0A        color: #000000;=0A        height: 100%;=0A      =
  margin: 0;=0A        padding: 0;=0A      }=0A=0A      a,=0A      a:visite=
d {=0A        color: #0074DE;=0A        text-decoration: none;=0A        fo=
nt-weight: 700;=0A        font-family: SupremeLLTest, 'Avant Garde', Helvet=
ica, Arial;=0A        ;=0A      }=0A=0A      a:active,=0A      a:focus,=0A =
     a:hover {=0A        color: #003087;=0A        text-decoration: underli=
ne;=0A      }=0A=0A      p,=0A      li,=0A      dd,=0A      dt,=0A      lab=
el,=0A      input,=0A      textarea,=0A      pre,=0A      code,=0A      tab=
le {=0A        font-size: 14px;=0A        line-height: 1.4286;=0A        fo=
nt-weight: 450;=0A        text-transform: none;=0A        font-family: Supr=
emeLLTest, 'Avant Garde', Helvetica, Arial;=0A        ;=0A        color: #0=
00000;=0A      }=0A=0A      /* prevent iOS font upsizing */=0A      * {=0A =
       -webkit-text-size-adjust: none;=0A      }=0A=0A      /* force Outloo=
k.com to honor line-height */=0A      .ExternalClass * {=0A        line-hei=
ght: 100%;=0A      }=0A=0A      td {=0A        mso-line-height-rule: exactl=
y;=0A      }=0A=0A      div[style*=3D"margin: 16px 0"] {=0A        margin: =
0 !important;=0A      }=0A=0A      .ppsans {=0A        font-family: Supreme=
LLTest, 'Avant Garde', Helvetica, Arial !important;=0A      }=0A    </style=
>=0A  </head>=0A=0A  <body>=0A    <h4 id=3D"preHeader" style=3D"display:non=
e;color:#F5F7FA;font-size:0px;line-height:0px">Hyperflight, you&#x27;ve rec=
eived a case.</h4>=0A    <table cellPadding=3D"0" cellSpacing=3D"0" border=
=3D"0" width=3D"100%" role=3D"presentation">=0A      <tbody>=0A        <tr>=
=0A          <td bgcolor=3D"#F5F7FA" style=3D"font-size:0px"></td>=0A      =
    <td bgcolor=3D"#F5F7FA" width=3D"640" align=3D"center" class=3D"mobCont=
ent">=0A            <table cellPadding=3D"0" cellSpacing=3D"0" border=3D"0"=
 width=3D"100%" dir=3D"ltr" role=3D"presentation">=0A              <tbody>=
=0A                <tr>=0A                  <td>=0A                    <tab=
le cellPadding=3D"0" cellSpacing=3D"0" border=3D"0" width=3D"100%" role=3D"=
presentation">=0A                      <tbody>=0A                        <t=
r>=0A                          <td>=0A                            <table wi=
dth=3D"100%" cellPadding=3D"0" cellSpacing=3D"0" border=3D"0" dir=3D"ltr" s=
tyle=3D"background:#fff" role=3D"presentation">=0A                         =
     <tbody>=0A                                <tr>=0A                     =
             <td align=3D"center" style=3D"color:#929496;font-weight:450;fo=
nt-size:12px;line-height:9px;padding:10px 0px"><span>Hi Neil Stainton,</spa=
n></td>=0A                                </tr>=0A                         =
     </tbody>=0A                            </table>=0A                    =
      </td>=0A                        </tr>=0A                        <tr>=
=0A                          <td>=0A                            <table widt=
h=3D"100%" cellPadding=3D"0" cellSpacing=3D"0" border=3D"0" dir=3D"ltr" rol=
e=3D"presentation">=0A                              <tbody>=0A             =
                   <tr>=0A                                  <td align=3D"ce=
nter" style=3D"padding:24px 24px 40px 24px"><img src=3D"https://www.paypalo=
bjects.com/digitalassets/c/system-triggered-email/n/layout/images/ppe/pp-lo=
go_x2.png" style=3D"display:block" border=3D"0" width=3D"51" height=3D"51" =
alt=3D"PayPal" title=3D"PayPal" /></td>=0A                                <=
/tr>=0A                              </tbody>=0A                           =
 </table>=0A                          </td>=0A                        </tr>=
=0A                      </tbody>=0A                    </table>=0A        =
          </td>=0A                </tr>=0A              </tbody>=0A        =
    </table>=0A            <table cellPadding=3D"0" cellSpacing=3D"0" borde=
r=3D"0" width=3D"100%" class=3D"ppsans" dir=3D"ltr" role=3D"presentation">=
=0A              <tbody>=0A                <tr>=0A                  <td wid=
th=3D"640" valign=3D"top">=0A                    <table width=3D"100%" cell=
Spacing=3D"0" cellPadding=3D"0" border=3D"0" role=3D"presentation">=0A     =
                 <tbody>=0A                        <tr>=0A                 =
         <td align=3D"center" style=3D"padding:0px 24px 40px 24px;word-brea=
k:break-word">=0A                            <p class=3D"ppsans" style=3D"f=
ont-size:42px;line-height:46px;font-weight:900;color:#000;margin:0"><span>Y=
ou have received a case</span></p>=0A                          </td>=0A    =
                    </tr>=0A                      </tbody>=0A              =
      </table>=0A                    <table width=3D"100%" cellPadding=3D"0=
" cellSpacing=3D"0" border=3D"0">=0A                      <tbody>=0A       =
                 <tr>=0A                          <td class=3D"ppsans" styl=
e=3D"padding:0px 24px 24px 24px">=0A                            <p class=3D=
"ppsans" style=3D"font-size:14px;line-height:20px;color:#000000;margin:0;wo=
rd-break:break-word" dir=3D"ltr"><span><strong>What's happening with this c=
ase=3F</strong></span></p>=0A                          </td>=0A            =
            </tr>=0A                      </tbody>=0A                    </=
table>=0A                    <table width=3D"100%" cellPadding=3D"0" cellSp=
acing=3D"0" border=3D"0">=0A                      <tbody>=0A               =
         <tr>=0A                          <td class=3D"ppsans" style=3D"pad=
ding:0px 24px 24px 24px">=0A                            <p class=3D"ppsans"=
 style=3D"font-size:14px;line-height:20px;color:#000000;margin:0;word-break=
:break-word" dir=3D"ltr"><span>The buyer filed a case on this transaction f=
or the following reason:</span></p>=0A                          </td>=0A   =
                     </tr>=0A                      </tbody>=0A             =
       </table>=0A                    <table width=3D"100%" cellPadding=3D"=
0" cellSpacing=3D"0" border=3D"0">=0A                      <tbody>=0A      =
                  <tr>=0A                          <td class=3D"ppsans" sty=
le=3D"padding:0px 24px 24px 24px">=0A                            <p class=
=3D"ppsans" style=3D"font-size:14px;line-height:20px;color:#000000;margin:0=
;word-break:break-word" dir=3D"ltr"><strong>The buyer stated that they neve=
r received the item. </strong></p>=0A                          </td>=0A    =
                    </tr>=0A                      </tbody>=0A              =
      </table>=0A                    <table width=3D"100%" cellPadding=3D"0=
" cellSpacing=3D"0" border=3D"0">=0A                      <tbody>=0A       =
                 <tr>=0A                          <td class=3D"ppsans" styl=
e=3D"padding:0px 24px 24px 24px">=0A                            <p class=3D=
"ppsans" style=3D"font-size:14px;line-height:20px;color:#000000;margin:0;wo=
rd-break:break-word" dir=3D"ltr"><span>Until this case is closed, we have p=
ut a temporary hold on the transaction amount.</span></p>=0A               =
           </td>=0A                        </tr>=0A                      </=
tbody>=0A                    </table>=0A                    <table width=3D=
"100%" cellPadding=3D"0" cellSpacing=3D"0" border=3D"0">=0A                =
      <tbody>=0A                        <tr>=0A                          <t=
d class=3D"ppsans" style=3D"padding:0px 24px 24px 24px">=0A                =
            <p class=3D"ppsans" style=3D"font-size:14px;line-height:20px;co=
lor:#000000;margin:0;word-break:break-word" dir=3D"ltr"><span>If you've alr=
eady fulfilled the order, do share any details with us that can help us add=
ress this case.</span></p>=0A                          </td>=0A            =
            </tr>=0A                      </tbody>=0A                    </=
table>=0A                    <table id=3D"transactionDetails" width=3D"100%=
" cellSpacing=3D"0" cellPadding=3D"0" border=3D"0">=0A                     =
 <tbody>=0A                        <tr>=0A                          <td sty=
le=3D"padding:0px 24px 24px 24px">=0A                            <table wid=
th=3D"100%" cellSpacing=3D"0" cellPadding=3D"0" border=3D"0" style=3D"backg=
round:#fff;border-radius:18px">=0A                              <tbody>=0A =
                               <tr>=0A                                  <td=
 align=3D"center" style=3D"padding:24px 24px 5px 24px">=0A                 =
                   <table width=3D"100%" cellSpacing=3D"0" cellPadding=3D"0=
" border=3D"0" dir=3D"ltr">=0A                                      <tbody>=
=0A                                        <tr>=0A                         =
                 <td align=3D"center" style=3D"padding:0px 0px 24px 0px">=
=0A                                            <table id=3D"transactionRow"=
 width=3D"100%" cellPadding=3D"0" cellSpacing=3D"0" border=3D"0" dir=3D"ltr=
">=0A                                              <tbody>=0A              =
                                  <tr>=0A                                  =
                <td valign=3D"top" style=3D"font-size:14px;line-height:20px=
;font-weight:700;padding-bottom:2px"><span>Case ID</span></td>=0A          =
                                      </tr>=0A                             =
                   <tr>=0A                                                 =
 <td valign=3D"top" style=3D"font-size:14px;line-height:20px"><span>PP-R-BM=
F-623470127</span></td>=0A                                                <=
/tr>=0A                                              </tbody>=0A           =
                                 </table>=0A                               =
           </td>=0A                                        </tr>=0A        =
                              </tbody>=0A                                  =
  </table>=0A                                    <table width=3D"100%" cell=
Spacing=3D"0" cellPadding=3D"0" border=3D"0" dir=3D"ltr">=0A               =
                       <tbody>=0A                                        <t=
r>=0A                                          <td align=3D"center" style=
=3D"padding:0px 0px 24px 0px">=0A                                          =
  <table id=3D"transactionRow" width=3D"100%" cellPadding=3D"0" cellSpacing=
=3D"0" border=3D"0" dir=3D"ltr">=0A                                        =
      <tbody>=0A                                                <tr>=0A    =
                                              <td valign=3D"top" style=3D"f=
ont-size:14px;line-height:20px;font-weight:700;padding-bottom:2px"><span>Tr=
ansaction amount</span></td>=0A                                            =
    </tr>=0A                                                <tr>=0A        =
                                          <td valign=3D"top" style=3D"font-=
size:14px;line-height:20px"><span>=C2=A371.93=C2=A0GBP</span></td>=0A      =
                                          </tr>=0A                         =
                     </tbody>=0A                                           =
 </table>=0A                                          </td>=0A             =
                           </tr>=0A                                      </=
tbody>=0A                                    </table>=0A                   =
                 <table width=3D"100%" cellSpacing=3D"0" cellPadding=3D"0" =
border=3D"0" dir=3D"ltr">=0A                                      <tbody>=
=0A                                        <tr>=0A                         =
                 <td align=3D"center" style=3D"padding:0px 0px 24px 0px">=
=0A                                            <table id=3D"transactionRow"=
 width=3D"100%" cellPadding=3D"0" cellSpacing=3D"0" border=3D"0" dir=3D"ltr=
">=0A                                              <tbody>=0A              =
                                  <tr>=0A                                  =
                <td valign=3D"top" style=3D"font-size:14px;line-height:20px=
;font-weight:700;padding-bottom:2px"><span>Disputed amount</span></td>=0A  =
                                              </tr>=0A                     =
                           <tr>=0A                                         =
         <td valign=3D"top" style=3D"font-size:14px;line-height:20px"><span=
>=C2=A371.93=C2=A0GBP</span></td>=0A                                       =
         </tr>=0A                                              </tbody>=0A =
                                           </table>=0A                     =
                     </td>=0A                                        </tr>=
=0A                                      </tbody>=0A                       =
             </table>=0A                                    <table width=3D=
"100%" cellSpacing=3D"0" cellPadding=3D"0" border=3D"0" dir=3D"ltr">=0A    =
                                  <tbody>=0A                               =
         <tr>=0A                                          <td align=3D"cent=
er" style=3D"padding:0px 0px 24px 0px">=0A                                 =
           <table id=3D"transactionRow" width=3D"100%" cellPadding=3D"0" ce=
llSpacing=3D"0" border=3D"0" dir=3D"ltr">=0A                               =
               <tbody>=0A                                                <t=
r>=0A                                                  <td valign=3D"top" s=
tyle=3D"font-size:14px;line-height:20px;font-weight:700;padding-bottom:2px"=
><span>Transaction date</span></td>=0A                                     =
           </tr>=0A                                                <tr>=0A =
                                                 <td valign=3D"top" style=
=3D"font-size:14px;line-height:20px"><span>22 December 2025</span></td>=0A =
                                               </tr>=0A                    =
                          </tbody>=0A                                      =
      </table>=0A                                          </td>=0A        =
                                </tr>=0A                                   =
   </tbody>=0A                                    </table>=0A              =
                      <table width=3D"100%" cellSpacing=3D"0" cellPadding=
=3D"0" border=3D"0" dir=3D"ltr">=0A                                      <t=
body>=0A                                        <tr>=0A                    =
                      <td align=3D"center" style=3D"padding:0px 0px 24px 0p=
x">=0A                                            <table id=3D"transactionR=
ow" width=3D"100%" cellPadding=3D"0" cellSpacing=3D"0" border=3D"0" dir=3D"=
ltr">=0A                                              <tbody>=0A           =
                                     <tr>=0A                               =
                   <td valign=3D"top" style=3D"font-size:14px;line-height:2=
0px;font-weight:700;padding-bottom:2px"><span>Buyer's name</span></td>=0A  =
                                              </tr>=0A                     =
                           <tr>=0A                                         =
         <td valign=3D"top" style=3D"font-size:14px;line-height:20px"><span=
>oliver Mack</span></td>=0A                                                =
</tr>=0A                                              </tbody>=0A          =
                                  </table>=0A                              =
            </td>=0A                                        </tr>=0A       =
                               </tbody>=0A                                 =
   </table>=0A                                    <table width=3D"100%" cel=
lSpacing=3D"0" cellPadding=3D"0" border=3D"0" dir=3D"ltr">=0A              =
                        <tbody>=0A                                        <=
tr>=0A                                          <td align=3D"center" style=
=3D"padding:0px 0px 24px 0px">=0A                                          =
  <table id=3D"transactionRow" width=3D"100%" cellPadding=3D"0" cellSpacing=
=3D"0" border=3D"0" dir=3D"ltr">=0A                                        =
      <tbody>=0A                                                <tr>=0A    =
                                              <td valign=3D"top" style=3D"f=
ont-size:14px;line-height:20px;font-weight:700;padding-bottom:2px"><span>Tr=
ansaction ID</span></td>=0A                                                =
</tr>=0A                                                <tr>=0A            =
                                      <td valign=3D"top" style=3D"font-size=
:14px;line-height:20px"><span>6NY72291DB849274X</span></td>=0A             =
                                   </tr>=0A                                =
              </tbody>=0A                                            </tabl=
e>=0A                                          </td>=0A                    =
                    </tr>=0A                                      </tbody>=
=0A                                    </table>=0A                         =
         </td>=0A                                </tr>=0A                  =
            </tbody>=0A                            </table>=0A             =
             </td>=0A                        </tr>=0A                      =
</tbody>=0A                    </table>=0A                    <table width=
=3D"100%" border=3D"0" cellSpacing=3D"0" cellPadding=3D"0" dir=3D"ltr" role=
=3D"presentation">=0A                      <tbody>=0A                      =
  <tr>=0A                          <td style=3D"padding:0px 24px 24px 24px"=
 align=3D"center">=0A                            <table border=3D"0" cellSp=
acing=3D"0" cellPadding=3D"0" dir=3D"ltr" role=3D"presentation">=0A        =
                      <tbody>=0A                                <tr>=0A    =
                              <td align=3D"center" style=3D"border-radius:6=
0px;border:2px solid #ffffff;background-color:#000000"><a href=3D"https://w=
ww.paypal.com/resolutioncenter/PP-R-BMF-623470127=3Fv=3D1&utm_source=3Dunp&=
utm_medium=3Demail&utm_campaign=3DRT002125&utm_unptid=3D61fc4380-31c0-11f1-=
8a33-ab9a08141c00&ppid=3DRT002125&cnac=3DGB&rsta=3Den_GB%28en-GB%29&unptid=
=3D61fc4380-31c0-11f1-8a33-ab9a08141c00&calc=3Df222030ac1d7d&unp_tpcid=3DDi=
sputes-PPC002134&page=3Dmain%3Aemail%3ART002125&pgrp=3Dmain%3Aemail&e=3Dcl&=
mchn=3Dem&s=3Dci&mail=3Dsys&appVersion=3D1.398.0&tenant_name=3DPAYPAL&xt=3D=
145585%2C175543%2C104038&link_ref=3Dresolutioncenter_pp-r-bmf-623470127" ta=
rget=3D"_blank" style=3D"line-height:20px;font-size:18px;border-radius:60px=
;padding:15px 30px;display:inline-block;border:1px solid #000000;font-weigh=
t:700;text-align:center;text-decoration:none;cursor:pointer;min-width:150px=
;background-color:#000000;color:#ffffff" role=3D"button">View the Case and =
Respond</a></td>=0A                                </tr>=0A                =
              </tbody>=0A                            </table>=0A           =
               </td>=0A                        </tr>=0A                    =
  </tbody>=0A                    </table>=0A                    <table widt=
h=3D"100%" cellPadding=3D"0" cellSpacing=3D"0" border=3D"0">=0A            =
          <tbody>=0A                        <tr>=0A                        =
  <td class=3D"ppsans" style=3D"padding:0px 24px 24px 24px">=0A            =
                <p class=3D"ppsans" style=3D"font-size:14px;line-height:20p=
x;color:#000000;margin:0;word-break:break-word" dir=3D"ltr"><span><strong>W=
hat should you do=3F</strong></span></p>=0A                          </td>=
=0A                        </tr>=0A                      </tbody>=0A       =
             </table>=0A                    <table width=3D"100%" cellPaddi=
ng=3D"0" cellSpacing=3D"0" border=3D"0">=0A                      <tbody>=0A=
                        <tr>=0A                          <td class=3D"ppsan=
s" style=3D"padding:0px 24px 24px 24px">=0A                            <p c=
lass=3D"ppsans" style=3D"font-size:14px;line-height:20px;color:#000000;marg=
in:0;word-break:break-word" dir=3D"ltr"><span>Log in to your PayPal account=
 and go to the Resolution Centre to provide any information you might have =
by 16 April 2026 to help us resolve this case. Ensure that all applicable i=
nformation is provided within your initial response.</span></p>=0A         =
                 </td>=0A                        </tr>=0A                  =
    </tbody>=0A                    </table>=0A                    <table wi=
dth=3D"100%" cellPadding=3D"0" cellSpacing=3D"0" border=3D"0">=0A          =
            <tbody>=0A                        <tr>=0A                      =
    <td class=3D"ppsans" style=3D"padding:0px 24px 24px 24px">=0A          =
                  <p class=3D"ppsans" style=3D"font-size:14px;line-height:2=
0px;color:#000000;margin:0;word-break:break-word" dir=3D"ltr"><span><a href=
=3D"https://www.paypal.com/us/cshelp/article/evidence-to-provide-for-charge=
backs-a-guide-for-sellers-help1103=3Fv=3D1&utm_source=3Dunp&utm_medium=3Dem=
ail&utm_campaign=3DRT002125&utm_unptid=3D61fc4380-31c0-11f1-8a33-ab9a08141c=
00&ppid=3DRT002125&cnac=3DGB&rsta=3Den_GB%28en-GB%29&unptid=3D61fc4380-31c0=
-11f1-8a33-ab9a08141c00&calc=3Df222030ac1d7d&unp_tpcid=3DDisputes-PPC002134=
&page=3Dmain%3Aemail%3ART002125&pgrp=3Dmain%3Aemail&e=3Dcl&mchn=3Dem&s=3Dci=
&mail=3Dsys&appVersion=3D1.398.0&tenant_name=3DPAYPAL&xt=3D145585%2C175543%=
2C104038&link_ref=3Darticle_evidence-to-provide-for-chargebacks-a-guide-for=
-sellers-help1103" target=3D"_blank" style=3D"text-decoration:none">Here's =
what you can submit based on the order type</a></span></p>=0A              =
            </td>=0A                        </tr>=0A                      <=
/tbody>=0A                    </table>=0A                    <table width=
=3D"100%" cellPadding=3D"0" cellSpacing=3D"0" border=3D"0">=0A             =
         <tbody>=0A                        <tr>=0A                         =
 <td class=3D"ppsans" style=3D"padding:0px 24px 24px 24px">=0A             =
               <p class=3D"ppsans" style=3D"font-size:14px;line-height:20px=
;color:#000000;margin:0;word-break:break-word" dir=3D"ltr"><span><a href=3D=
"https://www.paypal.com/brc/article/customer-disputes-claims-chargebacks-ba=
nk-reversals=3Fv=3D1&utm_source=3Dunp&utm_medium=3Demail&utm_campaign=3DRT0=
02125&utm_unptid=3D61fc4380-31c0-11f1-8a33-ab9a08141c00&ppid=3DRT002125&cna=
c=3DGB&rsta=3Den_GB%28en-GB%29&unptid=3D61fc4380-31c0-11f1-8a33-ab9a08141c0=
0&calc=3Df222030ac1d7d&unp_tpcid=3DDisputes-PPC002134&page=3Dmain%3Aemail%3=
ART002125&pgrp=3Dmain%3Aemail&e=3Dcl&mchn=3Dem&s=3Dci&mail=3Dsys&appVersion=
=3D1.398.0&tenant_name=3DPAYPAL&xt=3D145585%2C175543%2C104038&link_ref=3Dar=
ticle_customer-disputes-claims-chargebacks-bank-reversals" target=3D"_blank=
" style=3D"text-decoration:none">Learn more about chargebacks and bank reve=
rsals</a></span></p>=0A                          </td>=0A                  =
      </tr>=0A                      </tbody>=0A                    </table>=
=0A                    <table width=3D"100%" cellPadding=3D"0" cellSpacing=
=3D"0" border=3D"0">=0A                      <tbody>=0A                    =
    <tr>=0A                          <td class=3D"ppsans" style=3D"padding:=
0px 24px 24px 24px">=0A                            <p class=3D"ppsans" styl=
e=3D"font-size:14px;line-height:20px;color:#000000;margin:0;word-break:brea=
k-word" dir=3D"ltr"><span>Thank you for working with us.</span></p>=0A     =
                     </td>=0A                        </tr>=0A              =
        </tbody>=0A                    </table>=0A                  </td>=
=0A                </tr>=0A                <tr>=0A                  <td wid=
th=3D"640">=0A                    <table width=3D"100%" cellPadding=3D"0" c=
ellSpacing=3D"0" border=3D"0" dir=3D"ltr">=0A                      <tbody>=
=0A                        <tr>=0A                          <td>=0A        =
                    <table width=3D"100%" cellPadding=3D"0" cellSpacing=3D"=
0" border=3D"0">=0A                              <tbody>=0A                =
                <tr>=0A                                  <td align=3D"cente=
r" valign=3D"top" style=3D"padding:30px 24px 30px 24px"><img src=3D"https:/=
/www.paypalobjects.com/digitalassets/c/system-triggered-email/n/layout/imag=
es/ppe/pp-logo_x2.png" width=3D"40" height=3D"40" style=3D"display:block" b=
order=3D"0" alt=3D"PayPal" />=0A                                    <hr cla=
ss=3D"footerDivider" style=3D"border-top:1px solid #C6C6C6;margin:30px 0px =
0px 0px" />=0A                                  </td>=0A                   =
             </tr>=0A                              </tbody>=0A             =
               </table>=0A                          </td>=0A               =
         </tr>=0A                      </tbody>=0A                    </tab=
le>=0A                    <table id=3D"body_footer_links" width=3D"100%" ce=
llPadding=3D"0" cellSpacing=3D"0" border=3D"0" style=3D"margin-bottom:0px" =
dir=3D"ltr">=0A                      <tbody>=0A                        <tr>=
=0A                          <td align=3D"center" style=3D"font-size:12px;l=
ine-height:16px;padding:10px 24px 23px 24px;color:#001435;font-weight:400" =
class=3D"ppsans"><a href=3D"https://www.paypal.com/gb/smarthelp/home=3Fv=3D=
1&utm_source=3Dunp&utm_medium=3Demail&utm_campaign=3DRT002125&utm_unptid=3D=
61fc4380-31c0-11f1-8a33-ab9a08141c00&ppid=3DRT002125&cnac=3DGB&rsta=3Den_GB=
%28en-GB%29&unptid=3D61fc4380-31c0-11f1-8a33-ab9a08141c00&calc=3Df222030ac1=
d7d&unp_tpcid=3DDisputes-PPC002134&page=3Dmain%3Aemail%3ART002125&pgrp=3Dma=
in%3Aemail&e=3Dre&mchn=3Dem&s=3Dci&mail=3Dsys&appVersion=3D1.398.0&tenant_n=
ame=3DPAYPAL&xt=3D145585%2C175543%2C104038&link_ref=3Dsmarthelp_home" targe=
t=3D"_blank" class=3D"ppsans" style=3D"color:#0074DE;text-decoration:none" =
alt=3D"Help &amp; Contact">Help &amp; Contact</a><span style=3D"padding:0px=
 5px"> | </span><a href=3D"https://www.paypal.com/gb/webapps/mpp/paypal-saf=
ety-and-security=3Fv=3D1&utm_source=3Dunp&utm_medium=3Demail&utm_campaign=
=3DRT002125&utm_unptid=3D61fc4380-31c0-11f1-8a33-ab9a08141c00&ppid=3DRT0021=
25&cnac=3DGB&rsta=3Den_GB%28en-GB%29&unptid=3D61fc4380-31c0-11f1-8a33-ab9a0=
8141c00&calc=3Df222030ac1d7d&unp_tpcid=3DDisputes-PPC002134&page=3Dmain%3Ae=
mail%3ART002125&pgrp=3Dmain%3Aemail&e=3Dre&mchn=3Dem&s=3Dci&mail=3Dsys&appV=
ersion=3D1.398.0&tenant_name=3DPAYPAL&xt=3D145585%2C175543%2C104038&link_re=
f=3Dmpp_paypal-safety-and-security" target=3D"_blank" class=3D"ppsans" styl=
e=3D"color:#0074DE;text-decoration:none" alt=3D"Security">Security</a><span=
 style=3D"padding:0px 5px"> | </span><a href=3D"https://www.paypal.com/gb/w=
ebapps/mpp/mobile-apps=3Fv=3D1&utm_source=3Dunp&utm_medium=3Demail&utm_camp=
aign=3DRT002125&utm_unptid=3D61fc4380-31c0-11f1-8a33-ab9a08141c00&ppid=3DRT=
002125&cnac=3DGB&rsta=3Den_GB%28en-GB%29&unptid=3D61fc4380-31c0-11f1-8a33-a=
b9a08141c00&calc=3Df222030ac1d7d&unp_tpcid=3DDisputes-PPC002134&page=3Dmain=
%3Aemail%3ART002125&pgrp=3Dmain%3Aemail&e=3Dre&mchn=3Dem&s=3Dci&mail=3Dsys&=
appVersion=3D1.398.0&tenant_name=3DPAYPAL&xt=3D145585%2C175543%2C104038&lin=
k_ref=3Dmpp_mobile-apps" target=3D"_blank" class=3D"ppsans" style=3D"color:=
#0074DE;text-decoration:none" alt=3D"Apps">Apps</a></td>=0A                =
        </tr>=0A                        <tr>=0A                          <t=
d align=3D"center" style=3D"padding-bottom:10px;padding-top:0px;padding-lef=
t:11px;padding-right:20px">=0A                            <table cellPaddin=
g=3D"0" cellSpacing=3D"0" border=3D"0" dir=3D"ltr">=0A                     =
         <tbody>=0A                                <tr>=0A                 =
                 <td align=3D"center" valign=3D"middle" width=3D"55"><a id=
=3D"twitter" href=3D"https://twitter.com/PayPal=3Fv=3D1%2C0.1&utm_source=3D=
unp&utm_medium=3Demail&utm_campaign=3DRT002125&utm_unptid=3D61fc4380-31c0-1=
1f1-8a33-ab9a08141c00&ppid=3DRT002125&cnac=3DGB&rsta=3Den_GB%28en-GB%29&unp=
tid=3D61fc4380-31c0-11f1-8a33-ab9a08141c00&calc=3Df222030ac1d7d&unp_tpcid=
=3DDisputes-PPC002134&page=3Dmain%3Aemail%3ART002125&pgrp=3Dmain%3Aemail&e=
=3Dre&mchn=3Dem&s=3Dci&mail=3Dsys&appVersion=3D1.398.0&tenant_name=3DPAYPAL=
&xt=3D145585%2C175543%2C104038&link_ref=3Dtwitter.com_paypal" target=3D"_bl=
ank"><img border=3D"0" src=3D"https://www.paypalobjects.com/digitalassets/c=
/system-triggered-email/n/layout/images/quantum_leap/footer-social-icons_x.=
png" width=3D"32" height=3D"32" style=3D"display:block" alt=3D"Twitter" /><=
/a></td>=0A                                  <td align=3D"center" valign=3D=
"middle" width=3D"55"><a id=3D"instagram" href=3D"https://www.instagram.com=
/paypal/=3Fv=3D1%2C0.1&utm_source=3Dunp&utm_medium=3Demail&utm_campaign=3DR=
T002125&utm_unptid=3D61fc4380-31c0-11f1-8a33-ab9a08141c00&ppid=3DRT002125&c=
nac=3DGB&rsta=3Den_GB%28en-GB%29&unptid=3D61fc4380-31c0-11f1-8a33-ab9a08141=
c00&calc=3Df222030ac1d7d&unp_tpcid=3DDisputes-PPC002134&page=3Dmain%3Aemail=
%3ART002125&pgrp=3Dmain%3Aemail&e=3Dre&mchn=3Dem&s=3Dci&mail=3Dsys&appVersi=
on=3D1.398.0&tenant_name=3DPAYPAL&xt=3D145585%2C175543%2C104038&link_ref=3D=
www.instagram.com_paypal" target=3D"_blank"><img border=3D"0" src=3D"https:=
//paypalobjects.com/digitalassets/c/system-triggered-email/n/layout/images/=
quantum_leap/footer-social-icons_instagram.png" width=3D"32" height=3D"32" =
style=3D"display:block" alt=3D"Instagram" /></a></td>=0A                   =
               <td align=3D"center" valign=3D"middle" width=3D"55"><a id=3D=
"facebook" href=3D"https://www.facebook.com/PayPalUSA=3Fv=3D1%2C0.1&utm_sou=
rce=3Dunp&utm_medium=3Demail&utm_campaign=3DRT002125&utm_unptid=3D61fc4380-=
31c0-11f1-8a33-ab9a08141c00&ppid=3DRT002125&cnac=3DGB&rsta=3Den_GB%28en-GB%=
29&unptid=3D61fc4380-31c0-11f1-8a33-ab9a08141c00&calc=3Df222030ac1d7d&unp_t=
pcid=3DDisputes-PPC002134&page=3Dmain%3Aemail%3ART002125&pgrp=3Dmain%3Aemai=
l&e=3Dre&mchn=3Dem&s=3Dci&mail=3Dsys&appVersion=3D1.398.0&tenant_name=3DPAY=
PAL&xt=3D145585%2C175543%2C104038&link_ref=3Dwww.facebook.com_paypalusa" ta=
rget=3D"_blank"><img border=3D"0" src=3D"https://paypalobjects.com/digitala=
ssets/c/system-triggered-email/n/layout/images/quantum_leap/footer-social-i=
cons_facebook.png" width=3D"32" height=3D"32" style=3D"display:block" alt=
=3D"Facebook" /></a></td>=0A                                  <td align=3D"=
center" valign=3D"middle" width=3D"55"><a id=3D"linkedin" href=3D"http://ww=
w.linkedin.com/company/1482=3Ftrk=3Dtyah&v=3D1&utm_source=3Dunp&utm_medium=
=3Demail&utm_campaign=3DRT002125&utm_unptid=3D61fc4380-31c0-11f1-8a33-ab9a0=
8141c00&ppid=3DRT002125&cnac=3DGB&rsta=3Den_GB%28en-GB%29&unptid=3D61fc4380=
-31c0-11f1-8a33-ab9a08141c00&calc=3Df222030ac1d7d&unp_tpcid=3DDisputes-PPC0=
02134&page=3Dmain%3Aemail%3ART002125&pgrp=3Dmain%3Aemail&e=3Dre&mchn=3Dem&s=
=3Dci&mail=3Dsys&appVersion=3D1.398.0&tenant_name=3DPAYPAL&xt=3D145585%2C17=
5543%2C104038&link_ref=3Dcompany_1482" target=3D"_blank"><img border=3D"0" =
src=3D"https://paypalobjects.com/digitalassets/c/system-triggered-email/n/l=
ayout/images/quantum_leap/footer-social-icons_linkedin.png" width=3D"32" he=
ight=3D"32" style=3D"display:block" alt=3D"LinkedIn" /></a></td>=0A        =
                        </tr>=0A                              </tbody>=0A  =
                          </table>=0A                          </td>=0A    =
                    </tr>=0A                      </tbody>=0A              =
      </table>=0A                  </td>=0A                </tr>=0A        =
      </tbody>=0A            </table>=0A            <table cellPadding=3D"0=
" cellSpacing=3D"0" border=3D"0" width=3D"100%" style=3D"padding:5px 24px 2=
0px 24px">=0A              <tbody>=0A                <tr>=0A               =
   <td class=3D"ppsans" width=3D"600">=0A                    <table id=3D"h=
ideForTextFooter" width=3D"100%" cellPadding=3D"0" cellSpacing=3D"0" border=
=3D"0">=0A                      <tbody>=0A                        <tr>=0A  =
                        <td style=3D"font-size:12px;line-height:16px;paddin=
g:6px 0px">=0A                            <p class=3D"ppsans" style=3D"font=
-size:12px;margin:0" dir=3D"ltr"><span>PayPal is committed to preventing fr=
audulent emails. Emails from PayPal will always contain your full name. <a =
href=3D"https://www.paypal.com/uk/webapps/mpp/phishing=3Fv=3D1&utm_source=
=3Dunp&utm_medium=3Demail&utm_campaign=3DRT002125&utm_unptid=3D61fc4380-31c=
0-11f1-8a33-ab9a08141c00&ppid=3DRT002125&cnac=3DGB&rsta=3Den_GB%28en-GB%29&=
unptid=3D61fc4380-31c0-11f1-8a33-ab9a08141c00&calc=3Df222030ac1d7d&unp_tpci=
d=3DDisputes-PPC002134&page=3Dmain%3Aemail%3ART002125&pgrp=3Dmain%3Aemail&e=
=3Dcl&mchn=3Dem&s=3Dci&mail=3Dsys&appVersion=3D1.398.0&tenant_name=3DPAYPAL=
&xt=3D145585%2C175543%2C104038&link_ref=3Dmpp_phishing" target=3D"_blank" s=
tyle=3D"text-decoration:none">Learn to identify phishing</a></span></p>=0A =
                         </td>=0A                        </tr>=0A          =
            </tbody>=0A                    </table>=0A                    <=
table id=3D"hideForTextFooter" width=3D"100%" cellPadding=3D"0" cellSpacing=
=3D"0" border=3D"0">=0A                      <tbody>=0A                    =
    <tr>=0A                          <td style=3D"font-size:12px;line-heigh=
t:16px;padding:6px 0px">=0A                            <p class=3D"ppsans" =
style=3D"font-size:12px;margin:0" dir=3D"ltr"><span>Please don't reply to t=
his email. To get in touch with us, click <a href=3D"https://www.paypal.com=
/selfhelp/home=3Fv=3D1&utm_source=3Dunp&utm_medium=3Demail&utm_campaign=3DR=
T002125&utm_unptid=3D61fc4380-31c0-11f1-8a33-ab9a08141c00&ppid=3DRT002125&c=
nac=3DGB&rsta=3Den_GB%28en-GB%29&unptid=3D61fc4380-31c0-11f1-8a33-ab9a08141=
c00&calc=3Df222030ac1d7d&unp_tpcid=3DDisputes-PPC002134&page=3Dmain%3Aemail=
%3ART002125&pgrp=3Dmain%3Aemail&e=3Dcl&mchn=3Dem&s=3Dci&mail=3Dsys&appVersi=
on=3D1.398.0&tenant_name=3DPAYPAL&xt=3D145585%2C175543%2C104038&link_ref=3D=
selfhelp_home" target=3D"_blank" style=3D"text-decoration:none">Help & Cont=
act</a>.</span></p>=0A                          </td>=0A                   =
     </tr>=0A                      </tbody>=0A                    </table>=
=0A                    <table id=3D"" width=3D"100%" cellPadding=3D"0" cell=
Spacing=3D"0" border=3D"0">=0A                      <tbody>=0A             =
           <tr>=0A                          <td style=3D"font-size:12px;lin=
e-height:16px;padding:6px 0px">=0A                            <p class=3D"p=
psans" style=3D"font-size:12px;margin:0" dir=3D"ltr"><span>Not sure why you=
 received this email=3F <a href=3D"https://www.paypal.com/gb/smarthelp/arti=
cle/why-am-i-receiving-emails-from-paypal-when-i-dont-have-an-account-faq41=
72=3Fv=3D1&utm_source=3Dunp&utm_medium=3Demail&utm_campaign=3DRT002125&utm_=
unptid=3D61fc4380-31c0-11f1-8a33-ab9a08141c00&ppid=3DRT002125&cnac=3DGB&rst=
a=3Den_GB%28en-GB%29&unptid=3D61fc4380-31c0-11f1-8a33-ab9a08141c00&calc=3Df=
222030ac1d7d&unp_tpcid=3DDisputes-PPC002134&page=3Dmain%3Aemail%3ART002125&=
pgrp=3Dmain%3Aemail&e=3Dcl&mchn=3Dem&s=3Dci&mail=3Dsys&appVersion=3D1.398.0=
&tenant_name=3DPAYPAL&xt=3D145585%2C175543%2C104038&link_ref=3Darticle_why-=
am-i-receiving-emails-from-paypal-when-i-dont-have-an-account-faq4172" targ=
et=3D"_blank" style=3D"text-decoration:none">Learn more</a></span></p>=0A  =
                        </td>=0A                        </tr>=0A           =
           </tbody>=0A                    </table>=0A                    <t=
able width=3D"100%" cellPadding=3D"0" cellSpacing=3D"0" border=3D"0">=0A   =
                   <tbody>=0A                        <tr>=0A               =
           <td style=3D"font-size:12px;line-height:16px;padding:6px 0px">=
=0A                            <p class=3D"ppsans" style=3D"font-size:12px;=
margin:0" dir=3D"ltr">=0A                            <div style=3D"font-siz=
e:12px" dir=3D"ltr"><span>Copyright =C2=A9 1999-2026 PayPal. All rights res=
erved. PayPal UK Ltd. Registered Office: 5 Fleet Place, London, United King=
dom, EC4M 7RD</span></div>=0A                            <p style=3D"font-s=
ize:12px" dir=3D"ltr"><span>PayPal UK Ltd is authorised and regulated by th=
e Financial Conduct Authority (FCA) as an electronic money institution (fir=
m reference number 994790); in relation to its regulated consumer credit ac=
tivities (firm reference number 996405); and for the provision of cryptocur=
rency services (firm reference number 1000741). Some products and services,=
 such as PayPal Pay in 3 and PayPal Working Capital, are not regulated by t=
he FCA and may offer a lower level of protection. Please read product terms=
 for further details. PayPal UK Ltd's company number is 14741686. Its regis=
tered office is 5 Fleet Place, London, United Kingdom, EC4M 7RD.</span></p>=
=0A                            <p style=3D"font-size:12px" dir=3D"ltr">PayP=
al RT002125:en_GB(en-GB):1.4.0:f222030ac1d7d</p><img alt=3D"" height=3D"1" =
width=3D"1" border=3D"0" src=3D"https://t.paypal.com/ts=3Fv=3D1&amp;utm_sou=
rce=3Dunp&amp;utm_medium=3Demail&amp;utm_campaign=3DRT002125&amp;utm_unptid=
=3D61fc4380-31c0-11f1-8a33-ab9a08141c00&amp;ppid=3DRT002125&amp;cnac=3DGB&a=
mp;rsta=3Den_GB%28en-GB%29&amp;unptid=3D61fc4380-31c0-11f1-8a33-ab9a08141c0=
0&amp;calc=3Df222030ac1d7d&amp;unp_tpcid=3DDisputes-PPC002134&amp;page=3Dma=
in%3Aemail%3ART002125&amp;pgrp=3Dmain%3Aemail&amp;e=3Dop&amp;mchn=3Dem&amp;=
s=3Dci&amp;mail=3Dsys&amp;appVersion=3D1.398.0&amp;tenant_name=3DPAYPAL&amp=
;xt=3D145585%2C175543%2C104038&amp;link_ref=3Dt.paypal.com_ts" /></p>=0A   =
                       </td>=0A                        </tr>=0A            =
          </tbody>=0A                    </table>=0A                  </td>=
=0A                </tr>=0A              </tbody>=0A            </table>=0A=
          </td>=0A          <td bgcolor=3D"#F5F7FA" style=3D"font-size:0px"=
></td>=0A        </tr>=0A      </tbody>=0A    </table>=0A  </body>=0A=0A</h=
tml>