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Date: Wed, 1 Jul 2026 09:10:10 +0000 (GMT)
From: FedEx UK <uk@fedex.com>
To: "sales@hyperflight.co.uk" <sales@hyperflight.co.uk>
Cc: "southamptonuk@inxpress.com" <southamptonuk@inxpress.com>
Message-ID: <Fj2gI000000000000000000000000000000000000000000000THHO4W00HbVvZn2uSjy9kdZH189tnA@sfdc.net>
In-Reply-To: <010b01dd089b$2d730a50$88591ef0$@hyperflight.co.uk>
References: <kDULk000000000000000000000000000000000000000000000THG5QW00JUJsicptSHqO8jtYsQMNqA@sfdc.net>
 <010b01dd089b$2d730a50$88591ef0$@hyperflight.co.uk>
Subject: RE: [EXTERNAL] RE: Clearance of your shipment 873364601021
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------=_Part_673_1367927261.1782897010300
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

This is a gentle reminder.

Hello Team,

I hope this email finds you well.

I am emailing you regarding your shipment number 873364601021 and with supp=
ort ticket number C-247057226.


I am reaching you to inform that the shipment is currently held by customs =
and our clearance team there needs the following:

Manufacturer=E2=80=99s name and address required.

Our clearance team tried to contact the recipient to get the needed informa=
tion but there is no response from the consignee.


Kindly provide the needed information by 07/02.


Otherwise, the parcel will be returned back at your expense as per FedEx re=
turn policy.


Rest assured once the information is obtained, I will pass it to the releva=
nt team to expedite the process.


Please accept my apologies regarding any inconvenience caused.


If you need any further assistance, do not hesitate to reach us via our web=
site https://www.fedex.com/global/choose-location.html


Have a wonderful day!


Kind Regards,

Your Feedback is incredibly Valuable: How did we do today? Please take 2 mi=
nutes to let us know what you think of FedEx.

Kind Regards

Adham M | Customer Care Representative | FedEx Express | Registered Office:=
 Taurusavenue 125, 2132 LS Hoofddorp, The Netherlands fedex.com

This message and any attachment are confidential and may be privileged or o=
therwise protected from disclosure. If you are not the intended recipient, =
please telephone or email the sender and delete this message and any attach=
ment from your system. If you are not the intended recipient you must not c=
opy this message or attachment or disclose the contents to any other person=
.

OTY3NDc2NA



--------------- Original Message ---------------
From: [sales@hyperflight.co.uk]
Sent: 6/30/2026, 2:17 PM
To: uk@fedex.com
Cc: southamptonuk@inxpress.com
Interaction Title: [EXTERNAL] RE: Clearance of your shipment 873364601021

Caution! This email originated outside of FedEx. Please do not open attachm=
ents or click links from an unknown or suspicious origin.

Hi,


I am sorry but we do not have a record of sending any parcel with a shipmen=
t no of 873364601021. Can you please check this?


If it is correct can you please give our order number? It should start 108 =
or 109, eg 109441. Alternatively the customer's name should be enough for u=
s to identify the parcel.


Kind regards,


Neil.


---------------------------

Neil Stainton

HyperFlight Ltd

1 Drybank Farm

Fosse Way, Ettington

Stratford-upon-Avon

UK CV37 7PD


Mob/WhatsApp: +44 (0)7821 351341

Email: neil@hyperflight.co.uk

Web  : www.hyperflight.co.uk

VAT ID: GB116294226

EORI: GB116294226000




From: FedEx UK <uk@fedex.com>
Sent: 30 June 2026 14:35
To: sales@hyperflight.co.uk
Subject: Clearance of your shipment 873364601021


Hello Team,

I hope this email finds you well.

I am emailing you regarding your shipment number 873364601021 and with supp=
ort ticket number C-247057226.


I am reaching you to inform that the shipment is currently held by customs =
and our clearance team there needs the following:

Manufacturer=E2=80=99s name and address required.

Our clearance team tried to contact the recipient to get the needed informa=
tion but there is no response from the consignee.


Kindly provide the needed information by 07/02.


Otherwise, the parcel will be returned back at your expense as per FedEx re=
turn policy.


Rest assured once the information is obtained, I will pass it to the releva=
nt team to expedite the process.


Please accept my apologies regarding any inconvenience caused.


If you need any further assistance, do not hesitate to reach us via our web=
site https://www.fedex.com/global/choose-location.html


Have a wonderful day!


Kind Regards,


Your Feedback is incredibly Valuable: How did we do today? Please take 2 mi=
nutes to let us know what you think of FedEx.

Kind Regards

Adham M | Customer Care Representative | FedEx Express | Registered Office:=
 Taurusavenue 125, 2132 LS Hoofddorp, The Netherlands fedex.com

This message and any attachment are confidential and may be privileged or o=
therwise protected from disclosure. If you are not the intended recipient, =
please telephone or email the sender and delete this message and any attach=
ment from your system. If you are not the intended recipient you must not c=
opy this message or attachment or disclose the contents to any other person=
.

OTY3NDc2NA
------=_Part_673_1367927261.1782897010300
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

<html><div>This is a gentle reminder.<br>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; font-size: 13px; vertical-align: baseline; cursor:=
 text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 li=
st-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2e2e2e; text-a=
lign: left; background-color: #ffffff; border: 0px none currentcolor;">Hell=
o Team,</p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; font-size: 13px; vertical-align: baseline; cursor:=
 text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 li=
st-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2e2e2e; text-a=
lign: left; background-color: #ffffff; border: 0px none currentcolor;">I ho=
pe this email finds you well.&nbsp;</p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; font-size: 13px; vertical-align: baseline; cursor:=
 text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 li=
st-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2e2e2e; text-a=
lign: left; background-color: #ffffff; border: 0px none currentcolor;">I am=
 emailing you regarding your shipment number 873364601021 and with support =
ticket number C-247057226.&nbsp;</p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; font-size: 13px; vertical-align: baseline; cursor:=
 text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 li=
st-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2e2e2e; text-a=
lign: left; background-color: #ffffff; border: 0px none currentcolor;">&nbs=
p;</p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; font-size: 13px; vertical-align: baseline; cursor:=
 text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 li=
st-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2e2e2e; text-a=
lign: left; background-color: #ffffff; border: 0px none currentcolor;">I am=
 reaching you to inform that the shipment is currently held by customs and =
our clearance team there needs the following:</p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; font-size: 13px; vertical-align: baseline; cursor:=
 text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 li=
st-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2e2e2e; text-a=
lign: left; background-color: #ffffff; border: 0px none currentcolor;">&nbs=
p;<span style=3D"margin: 0px; padding: 0px; font-size: 13px; vertical-align=
: baseline; box-sizing: border-box; color: #000000; font-family: 'Noto Sans=
', sans-serif; border: 0px none currentcolor;">Manufacturer&rsquo;s name an=
d address required.</span></p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; font-size: 13px; vertical-align: baseline; cursor:=
 text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 li=
st-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2e2e2e; text-a=
lign: left; background-color: #ffffff; border: 0px none currentcolor;">Our =
clearance team tried to contact the recipient to get the needed information=
 but there is no response from the consignee.</p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; font-size: 13px; vertical-align: baseline; cursor:=
 text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 li=
st-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2e2e2e; text-a=
lign: left; background-color: #ffffff; border: 0px none currentcolor;">&nbs=
p;</p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; font-size: 13px; vertical-align: baseline; cursor:=
 text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 li=
st-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2e2e2e; text-a=
lign: left; background-color: #ffffff; border: 0px none currentcolor;">Kind=
ly provide the needed information by 07/02.&nbsp;</p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; font-size: 13px; vertical-align: baseline; cursor:=
 text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 li=
st-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2e2e2e; text-a=
lign: left; background-color: #ffffff; border: 0px none currentcolor;">&nbs=
p;</p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; font-size: 13px; vertical-align: baseline; cursor:=
 text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 li=
st-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2e2e2e; text-a=
lign: left; background-color: #ffffff; border: 0px none currentcolor;">Othe=
rwise, the parcel will be returned back at your expense as per FedEx return=
 policy.</p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; font-size: 13px; vertical-align: baseline; cursor:=
 text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 li=
st-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2e2e2e; text-a=
lign: left; background-color: #ffffff; border: 0px none currentcolor;">&nbs=
p;</p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; font-size: 13px; vertical-align: baseline; cursor:=
 text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 li=
st-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2e2e2e; text-a=
lign: left; background-color: #ffffff; border: 0px none currentcolor;">Rest=
 assured once the information is obtained, I will pass it to the relevant t=
eam to expedite the process.</p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; font-size: 13px; vertical-align: baseline; cursor:=
 text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 li=
st-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2e2e2e; text-a=
lign: left; background-color: #ffffff; border: 0px none currentcolor;">&nbs=
p;</p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; font-size: 13px; vertical-align: baseline; cursor:=
 text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 li=
st-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2e2e2e; text-a=
lign: left; background-color: #ffffff; border: 0px none currentcolor;">Plea=
se accept my apologies regarding any inconvenience caused.&nbsp;</p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; font-size: 13px; vertical-align: baseline; cursor:=
 text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 li=
st-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2e2e2e; text-a=
lign: left; background-color: #ffffff; border: 0px none currentcolor;">&nbs=
p;</p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; font-size: 13px; vertical-align: baseline; cursor:=
 text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 li=
st-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2e2e2e; text-a=
lign: left; background-color: #ffffff; border: 0px none currentcolor;">If y=
ou need any further assistance, do not hesitate to reach us via our website=
 <a shape=3D"rect" href=3D"https://www.fedex.com/global/choose-location.htm=
l" rel=3D"noopener noreferrer" target=3D"_blank" style=3D"margin: 0px; padd=
ing: 0px; font-size: 13px; vertical-align: baseline; box-sizing: border-box=
; color: #0066cc; text-decoration-line: underline; font-family: 'Noto Sans'=
, sans-serif; border: 0px none currentcolor;">https://www.fedex.com/global/=
choose-location.html</a></p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; font-size: 13px; vertical-align: baseline; cursor:=
 text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 li=
st-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2e2e2e; text-a=
lign: left; background-color: #ffffff; border: 0px none currentcolor;">&nbs=
p;</p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; font-size: 13px; vertical-align: baseline; cursor:=
 text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 li=
st-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2e2e2e; text-a=
lign: left; background-color: #ffffff; border: 0px none currentcolor;">Have=
 a wonderful day!</p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; font-size: 13px; vertical-align: baseline; cursor:=
 text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 li=
st-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2e2e2e; text-a=
lign: left; background-color: #ffffff; border: 0px none currentcolor;">&nbs=
p;</p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; font-size: 13px; vertical-align: baseline; cursor:=
 text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 li=
st-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2e2e2e; text-a=
lign: left; background-color: #ffffff; border: 0px none currentcolor;">Kind=
 Regards,&nbsp;</p>
</div>
<p style=3D"font-family: arial; font-size: 9pt;">Your Feedback is incredibl=
y Valuable: How did we do today? Please take <a title=3D"2 minutes" href=3D=
"https://fedex.eu.qualtrics.com/jfe/form/SV_eXQmcVdjnJspxGe?cs_unit=3Dfedex=
_cs_ NjcwMzU3OQ&amp;Q_language=3DEN"><strong>2 minutes</strong></a> to let =
us know what you think of FedEx.<br><br>Kind Regards<br><br><strong> Adham =
M</strong> | Customer Care Representative | FedEx Express | Registered Offi=
ce: Taurusavenue 125, 2132 LS Hoofddorp, The Netherlands <a title=3D"fedex.=
com" href=3D"https://www.fedex.com">fedex.com</a></p>
<p style=3D"font-family: arial; font-size: 9pt;">This message and any attac=
hment are confidential and may be privileged or otherwise protected from di=
sclosure. If you are not the intended recipient, please telephone or email =
the sender and delete this message and any attachment from your system. If =
you are not the intended recipient you must not copy this message or attach=
ment or disclose the contents to any other person.</p>
<div><span style=3D"color: white;"> OTY3NDc2NA</span></div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div>--------------- Original Message ---------------<br clear=3D"none"><b>=
From:</b> [sales@hyperflight.co.uk]<br clear=3D"none"><b>Sent:</b> 6/30/202=
6, 2:17 PM<br clear=3D"none"><b>To:</b> uk@fedex.com<br clear=3D"none"><b>C=
c:</b> southamptonuk@inxpress.com<br clear=3D"none"><b>Interaction Title:</=
b> [EXTERNAL] RE: Clearance of your shipment 873364601021<br clear=3D"none"=
><br clear=3D"none"></div>
<div>
<table align=3D"center" border=3D"1" cellpadding=3D"1" cellspacing=3D"0">
<tbody>
<tr>
<td align=3D"center" colspan=3D"1" rowspan=3D"1"><b><font face=3D"Arial" co=
lor=3D"#FF334F" size=3D"2"><b>Caution!</b> This email originated outside of=
 FedEx. Please do not open attachments or click links from an unknown or su=
spicious origin</font></b>.</td>
</tr>
</tbody>
</table>
</div>
<div class=3D"WordSection1">
<p class=3D"MsoNormal"><span style=3D"font-size: 11.0pt; font-family: 'Aria=
l',sans-serif; color: #1f497d; mso-fareast-language: EN-US;">Hi,</span></p>
<p class=3D"MsoNormal"><span style=3D"font-size: 11.0pt; font-family: 'Aria=
l',sans-serif; color: #1f497d; mso-fareast-language: EN-US;">&nbsp;</span><=
/p>
<p class=3D"MsoNormal"><span style=3D"font-size: 11.0pt; font-family: 'Aria=
l',sans-serif; color: #1f497d; mso-fareast-language: EN-US;">I am sorry but=
 we do not have a record of sending any parcel with a shipment no of 873364=
601021. Can you please check this?</span></p>
<p class=3D"MsoNormal"><span style=3D"font-size: 11.0pt; font-family: 'Aria=
l',sans-serif; color: #1f497d; mso-fareast-language: EN-US;">&nbsp;</span><=
/p>
<p class=3D"MsoNormal"><span style=3D"font-size: 11.0pt; font-family: 'Aria=
l',sans-serif; color: #1f497d; mso-fareast-language: EN-US;">If it is corre=
ct can you please give our order number? It should start 108 or 109, eg 109=
441. Alternatively the customer's name should be enough for us to identify =
the parcel.</span></p>
<p class=3D"MsoNormal"><span style=3D"font-size: 11.0pt; font-family: 'Aria=
l',sans-serif; color: #1f497d; mso-fareast-language: EN-US;">&nbsp;</span><=
/p>
<p class=3D"MsoNormal"><span style=3D"font-size: 11.0pt; font-family: 'Aria=
l',sans-serif; color: #1f497d; mso-fareast-language: EN-US;">Kind regards,<=
/span></p>
<p class=3D"MsoNormal"><span style=3D"font-size: 11.0pt; font-family: 'Aria=
l',sans-serif; color: #1f497d; mso-fareast-language: EN-US;">&nbsp;</span><=
/p>
<p class=3D"MsoNormal"><span style=3D"font-size: 11.0pt; font-family: 'Aria=
l',sans-serif; color: #1f497d; mso-fareast-language: EN-US;">Neil.</span></=
p>
<p class=3D"MsoNormal"><span style=3D"font-size: 11.0pt; font-family: 'Aria=
l',sans-serif; color: #1f497d; mso-fareast-language: EN-US;">&nbsp;</span><=
/p>
<p class=3D"MsoNormal"><span style=3D"font-size: 11.0pt; font-family: 'Aria=
l',sans-serif; color: #1f497d; mso-fareast-language: EN-US;">--------------=
-------------</span></p>
<p class=3D"MsoNormal"><span style=3D"font-size: 11.0pt; font-family: 'Aria=
l',sans-serif; color: #1f497d; mso-fareast-language: EN-US;">Neil Stainton<=
/span></p>
<p class=3D"MsoNormal"><span style=3D"font-family: 'Arial',sans-serif; colo=
r: #1f497d; mso-ligatures: standardcontextual;">HyperFlight Ltd</span></p>
<p class=3D"MsoNormal"><span style=3D"font-family: 'Arial',sans-serif; colo=
r: #1f497d; mso-ligatures: standardcontextual;">1 Drybank Farm</span></p>
<p class=3D"MsoNormal"><span style=3D"font-family: 'Arial',sans-serif; colo=
r: #1f497d; mso-ligatures: standardcontextual;">Fosse Way, Ettington</span>=
</p>
<p class=3D"MsoNormal"><span style=3D"font-family: 'Arial',sans-serif; colo=
r: #1f497d; mso-ligatures: standardcontextual;">Stratford-upon-Avon </span>=
</p>
<p class=3D"MsoNormal"><span style=3D"font-family: 'Arial',sans-serif; colo=
r: #1f497d; mso-ligatures: standardcontextual;">UK CV37 7PD</span></p>
<p class=3D"MsoNormal"><span style=3D"font-family: 'Arial',sans-serif; colo=
r: #1f497d; mso-ligatures: standardcontextual;">&nbsp;</span></p>
<p class=3D"MsoNormal"><span style=3D"font-size: 11.0pt; font-family: 'Aria=
l',sans-serif; color: #1f497d; mso-fareast-language: EN-US;">Mob/WhatsApp: =
+44 (0)7821 351341</span></p>
<p class=3D"MsoNormal"><span style=3D"font-size: 11.0pt; font-family: 'Aria=
l',sans-serif; color: #1f497d; mso-fareast-language: EN-US;">Email: neil@hy=
perflight.co.uk</span></p>
<p class=3D"MsoNormal"><span style=3D"font-size: 11.0pt; font-family: 'Aria=
l',sans-serif; color: #1f497d; mso-fareast-language: EN-US;">Web &nbsp;: <a=
 shape=3D"rect" href=3D"https://urldefense.com/v3/__http://www.hyperflight.=
co.uk__;!!BL9GA0TyTA!aL7ovjQgzWCuWLWyGPwxApJuBCaWCcZw6X63QmpOTcC2HPEvPjFB3T=
tb25O-yldq8hZOrrOlE_EZZl8$" target=3D"_blank" rel=3D"noopener noreferrer">w=
ww.hyperflight.co.uk</a></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size: 11.0pt; font-family: 'Aria=
l',sans-serif; color: #1f497d; mso-fareast-language: EN-US;">VAT ID: GB1162=
94226</span></p>
<p class=3D"MsoNormal"><span style=3D"font-size: 11.0pt; font-family: 'Aria=
l',sans-serif; color: #1f497d; mso-fareast-language: EN-US;">EORI: GB116294=
226000</span><b><span style=3D"font-size: 11.0pt; font-family: 'Calibri',sa=
ns-serif; mso-fareast-language: EN-US;"></span></b></p>
<p class=3D"MsoNormal"><span style=3D"font-size: 11.0pt; font-family: 'Aria=
l',sans-serif;">&nbsp;</span></p>
<p class=3D"MsoNormal"><span style=3D"font-size: 11.0pt; font-family: 'Aria=
l',sans-serif; color: #1f497d; mso-fareast-language: EN-US;">&nbsp;</span><=
/p>
<p class=3D"MsoNormal"><span style=3D"font-size: 11.0pt; font-family: 'Aria=
l',sans-serif; color: #1f497d; mso-fareast-language: EN-US;">&nbsp;</span><=
/p>
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0cm 0cm 0cm;">
<p class=3D"MsoNormal"><b><span lang=3D"EN-US" style=3D"font-size: 11.0pt; =
font-family: 'Calibri',sans-serif;">From:</span></b><span lang=3D"EN-US" st=
yle=3D"font-size: 11.0pt; font-family: 'Calibri',sans-serif;"> FedEx UK &lt=
;uk@fedex.com&gt; <br clear=3D"none"><b>Sent:</b> 30 June 2026 14:35<br cle=
ar=3D"none"><b>To:</b> sales@hyperflight.co.uk<br clear=3D"none"><b>Subject=
:</b> Clearance of your shipment 873364601021</span></p>
</div>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<p style=3D"margin: 0cm; background: white; vertical-align: baseline;"><spa=
n style=3D"font-size: 10.0pt; font-family: 'Noto Sans',sans-serif; color: #=
2e2e2e;">Hello Team,</span></p>
<p style=3D"margin: 0cm; background: white; vertical-align: baseline; box-s=
izing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-=
5 0 list-6 0 list-7 0 list-8 0 list-9 0; white-space: pre-wrap; border: cur=
rentcolor; cursor: text;"><span style=3D"font-size: 10.0pt; font-family: 'N=
oto Sans',sans-serif; color: #2e2e2e;">I hope this email finds you well.&nb=
sp;</span></p>
<p style=3D"margin: 0cm; background: white; vertical-align: baseline; box-s=
izing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-=
5 0 list-6 0 list-7 0 list-8 0 list-9 0; white-space: pre-wrap; border: cur=
rentcolor; cursor: text;"><span style=3D"font-size: 10.0pt; font-family: 'N=
oto Sans',sans-serif; color: #2e2e2e;">I am emailing you regarding your shi=
pment number 873364601021 and with support ticket number C-247057226.&nbsp;=
</span></p>
<p style=3D"margin: 0cm; background: white; vertical-align: baseline; box-s=
izing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-=
5 0 list-6 0 list-7 0 list-8 0 list-9 0; white-space: pre-wrap; border: cur=
rentcolor; cursor: text;"><span style=3D"font-size: 10.0pt; font-family: 'N=
oto Sans',sans-serif; color: #2e2e2e;">&nbsp;</span></p>
<p style=3D"margin: 0cm; background: white; vertical-align: baseline; box-s=
izing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-=
5 0 list-6 0 list-7 0 list-8 0 list-9 0; white-space: pre-wrap; border: cur=
rentcolor; cursor: text;"><span style=3D"font-size: 10.0pt; font-family: 'N=
oto Sans',sans-serif; color: #2e2e2e;">I am reaching you to inform that the=
 shipment is currently held by customs and our clearance team there needs t=
he following:</span></p>
<p style=3D"margin: 0cm; background: white; vertical-align: baseline; box-s=
izing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-=
5 0 list-6 0 list-7 0 list-8 0 list-9 0; white-space: pre-wrap; border: cur=
rentcolor; cursor: text;"><span style=3D"font-size: 10.0pt; font-family: 'N=
oto Sans',sans-serif; color: #2e2e2e;">&nbsp;</span><span style=3D"font-siz=
e: 10.0pt; font-family: 'Noto Sans',sans-serif; color: black;">Manufacturer=
&rsquo;s name and address required.</span><span style=3D"font-size: 10.0pt;=
 font-family: 'Noto Sans',sans-serif; color: #2e2e2e;"></span></p>
<p style=3D"margin: 0cm; background: white; vertical-align: baseline; box-s=
izing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-=
5 0 list-6 0 list-7 0 list-8 0 list-9 0; white-space: pre-wrap; border: cur=
rentcolor; cursor: text;"><span style=3D"font-size: 10.0pt; font-family: 'N=
oto Sans',sans-serif; color: #2e2e2e;">Our clearance team tried to contact =
the recipient to get the needed information but there is no response from t=
he consignee.</span></p>
<p style=3D"margin: 0cm; background: white; vertical-align: baseline; box-s=
izing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-=
5 0 list-6 0 list-7 0 list-8 0 list-9 0; white-space: pre-wrap; border: cur=
rentcolor; cursor: text;"><span style=3D"font-size: 10.0pt; font-family: 'N=
oto Sans',sans-serif; color: #2e2e2e;">&nbsp;</span></p>
<p style=3D"margin: 0cm; background: white; vertical-align: baseline; box-s=
izing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-=
5 0 list-6 0 list-7 0 list-8 0 list-9 0; white-space: pre-wrap; border: cur=
rentcolor; cursor: text;"><span style=3D"font-size: 10.0pt; font-family: 'N=
oto Sans',sans-serif; color: #2e2e2e;">Kindly provide the needed informatio=
n by 07/02.&nbsp;</span></p>
<p style=3D"margin: 0cm; background: white; vertical-align: baseline; box-s=
izing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-=
5 0 list-6 0 list-7 0 list-8 0 list-9 0; white-space: pre-wrap; border: cur=
rentcolor; cursor: text;"><span style=3D"font-size: 10.0pt; font-family: 'N=
oto Sans',sans-serif; color: #2e2e2e;">&nbsp;</span></p>
<p style=3D"margin: 0cm; background: white; vertical-align: baseline; box-s=
izing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-=
5 0 list-6 0 list-7 0 list-8 0 list-9 0; white-space: pre-wrap; border: cur=
rentcolor; cursor: text;"><span style=3D"font-size: 10.0pt; font-family: 'N=
oto Sans',sans-serif; color: #2e2e2e;">Otherwise, the parcel will be return=
ed back at your expense as per FedEx return policy.</span></p>
<p style=3D"margin: 0cm; background: white; vertical-align: baseline; box-s=
izing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-=
5 0 list-6 0 list-7 0 list-8 0 list-9 0; white-space: pre-wrap; border: cur=
rentcolor; cursor: text;"><span style=3D"font-size: 10.0pt; font-family: 'N=
oto Sans',sans-serif; color: #2e2e2e;">&nbsp;</span></p>
<p style=3D"margin: 0cm; background: white; vertical-align: baseline; box-s=
izing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-=
5 0 list-6 0 list-7 0 list-8 0 list-9 0; white-space: pre-wrap; border: cur=
rentcolor; cursor: text;"><span style=3D"font-size: 10.0pt; font-family: 'N=
oto Sans',sans-serif; color: #2e2e2e;">Rest assured once the information is=
 obtained, I will pass it to the relevant team to expedite the process.</sp=
an></p>
<p style=3D"margin: 0cm; background: white; vertical-align: baseline; box-s=
izing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-=
5 0 list-6 0 list-7 0 list-8 0 list-9 0; white-space: pre-wrap; border: cur=
rentcolor; cursor: text;"><span style=3D"font-size: 10.0pt; font-family: 'N=
oto Sans',sans-serif; color: #2e2e2e;">&nbsp;</span></p>
<p style=3D"margin: 0cm; background: white; vertical-align: baseline; box-s=
izing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-=
5 0 list-6 0 list-7 0 list-8 0 list-9 0; white-space: pre-wrap; border: cur=
rentcolor; cursor: text;"><span style=3D"font-size: 10.0pt; font-family: 'N=
oto Sans',sans-serif; color: #2e2e2e;">Please accept my apologies regarding=
 any inconvenience caused.&nbsp;</span></p>
<p style=3D"margin: 0cm; background: white; vertical-align: baseline; box-s=
izing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-=
5 0 list-6 0 list-7 0 list-8 0 list-9 0; white-space: pre-wrap; border: cur=
rentcolor; cursor: text;"><span style=3D"font-size: 10.0pt; font-family: 'N=
oto Sans',sans-serif; color: #2e2e2e;">&nbsp;</span></p>
<p style=3D"margin: 0cm; background: white; vertical-align: baseline; box-s=
izing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-=
5 0 list-6 0 list-7 0 list-8 0 list-9 0; white-space: pre-wrap; border: cur=
rentcolor; cursor: text;"><span style=3D"font-size: 10.0pt; font-family: 'N=
oto Sans',sans-serif; color: #2e2e2e;">If you need any further assistance, =
do not hesitate to reach us via our website </span><span style=3D"color: bl=
ack;"><a shape=3D"rect" href=3D"https://www.fedex.com/global/choose-locatio=
n.html" target=3D"_blank" rel=3D"noopener noreferrer"><span style=3D"font-s=
ize: 10.0pt; font-family: 'Noto Sans',sans-serif; color: #0066cc;">https://=
www.fedex.com/global/choose-location.html</span></a></span><span style=3D"f=
ont-size: 10.0pt; font-family: 'Noto Sans',sans-serif; color: #2e2e2e;"></s=
pan></p>
<p style=3D"margin: 0cm; background: white; vertical-align: baseline; box-s=
izing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-=
5 0 list-6 0 list-7 0 list-8 0 list-9 0; white-space: pre-wrap; border: cur=
rentcolor; cursor: text;"><span style=3D"font-size: 10.0pt; font-family: 'N=
oto Sans',sans-serif; color: #2e2e2e;">&nbsp;</span></p>
<p style=3D"margin: 0cm; background: white; vertical-align: baseline; box-s=
izing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-=
5 0 list-6 0 list-7 0 list-8 0 list-9 0; white-space: pre-wrap; border: cur=
rentcolor; cursor: text;"><span style=3D"font-size: 10.0pt; font-family: 'N=
oto Sans',sans-serif; color: #2e2e2e;">Have a wonderful day!</span></p>
<p style=3D"margin: 0cm; background: white; vertical-align: baseline; box-s=
izing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-=
5 0 list-6 0 list-7 0 list-8 0 list-9 0; white-space: pre-wrap; border: cur=
rentcolor; cursor: text;"><span style=3D"font-size: 10.0pt; font-family: 'N=
oto Sans',sans-serif; color: #2e2e2e;">&nbsp;</span></p>
<p style=3D"margin: 0cm; background: white; vertical-align: baseline; box-s=
izing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-=
5 0 list-6 0 list-7 0 list-8 0 list-9 0; white-space: pre-wrap; border: cur=
rentcolor; cursor: text;"><span style=3D"font-size: 10.0pt; font-family: 'N=
oto Sans',sans-serif; color: #2e2e2e;">Kind Regards,&nbsp;</span></p>
<p class=3D"MsoNormal" style=3D"margin-bottom: 12.0pt;">&nbsp;</p>
</div>
<p><span style=3D"font-size: 9.0pt; font-family: 'Arial',sans-serif;">Your =
Feedback is incredibly Valuable: How did we do today? Please take </span><a=
 shape=3D"rect" href=3D"https://urldefense.com/v3/__https://fedex.eu.qualtr=
ics.com/jfe/form/SV_eXQmcVdjnJspxGe?cs_unit=3Dfedex_cs_*20NjcwMzU3OQ&amp;Q_=
language=3DEN__;JQ!!BL9GA0TyTA!aL7ovjQgzWCuWLWyGPwxApJuBCaWCcZw6X63QmpOTcC2=
HPEvPjFB3Ttb25O-yldq8hZOrrOlZppyNpw$" title=3D"2 minutes" target=3D"_blank"=
 rel=3D"noopener noreferrer"><strong><span style=3D"font-size: 9.0pt; font-=
family: 'Arial',sans-serif;">2 minutes</span></strong></a><span style=3D"fo=
nt-size: 9.0pt; font-family: 'Arial',sans-serif;"> to let us know what you =
think of FedEx.<br clear=3D"none"><br clear=3D"none">Kind Regards<br clear=
=3D"none"><br clear=3D"none"><strong><span style=3D"font-family: 'Arial',sa=
ns-serif;">Adham M</span></strong> | Customer Care Representative | FedEx E=
xpress | Registered Office: Taurusavenue 125, 2132 LS Hoofddorp, The Nether=
lands </span><a shape=3D"rect" href=3D"https://www.fedex.com" title=3D"fede=
x.com" target=3D"_blank" rel=3D"noopener noreferrer"><span style=3D"font-si=
ze: 9.0pt; font-family: 'Arial',sans-serif;">fedex.com</span></a><span styl=
e=3D"font-size: 9.0pt; font-family: 'Arial',sans-serif;"></span></p>
<p><span style=3D"font-size: 9.0pt; font-family: 'Arial',sans-serif;">This =
message and any attachment are confidential and may be privileged or otherw=
ise protected from disclosure. If you are not the intended recipient, pleas=
e telephone or email the sender and delete this message and any attachment =
from your system. If you are not the intended recipient you must not copy t=
his message or attachment or disclose the contents to any other person.</sp=
an></p>
<div>
<p class=3D"MsoNormal"><span style=3D"color: white;">OTY3NDc2NA</span></p>
</div>
<p class=3D"MsoNormal"><img id=3D"_x0000_i1025" border=3D"0" src=3D"https:/=
/fedex-ced.my.salesforce.com/servlet/servlet.ImageServer?oid=3D00D3k000000v=
7jg&amp;esid=3D018KY00000GY8lG&amp;from=3Dint"></p>
</div><img alt=3D"" src=3D"https://fedex-ced.my.salesforce.com/servlet/serv=
let.ImageServer?oid=3D00D3k000000v7jg&esid=3D018KY00000GZdRS&from=3Dext"></=
html>
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