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; Tue, 9 Jun 2026 16:59:08 +0100
From: <sales@hyperflight.co.uk>
To: "'Edward LaCroix'" <elac2az@gmail.com>
References: <3B01889D-3FAA-429A-B34C-14AE59C15A65@gmail.com>
In-Reply-To:
Subject: RE: POS VISA Confirmation Code Problem
Date: Tue, 9 Jun 2026 16:59:09 +0100
Message-ID: <015c01dcf828$e83e4e90$b8baebb0$@hyperflight.co.uk>
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Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable
Sorry I missed your call. =20
=20
Please call again.
=20
Kind regards,
=20
Neil.
=20
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon=20
UK CV37 7PD
=20
Mob/WhatsApp: +44 (0)7821 351341
Email: neil@hyperflight.co.uk
Web : www.hyperflight.co.uk
VAT ID: GB116294226
EORI: GB116294226000
=20
=20
=20
From: sales@hyperflight.co.uk <sales@hyperflight.co.uk>=20
Sent: 09 June 2026 10:13
To: 'Edward LaCroix' <elac2az@gmail.com>
Subject: RE: POS VISA Confirmation Code Problem
=20
Hi Edward,
=20
> Can you help with this?
=20
We do not send the email, the credit card issuer does. You need to =
contact/log in to the credit card provider and update the email address =
there.
=20
However we could try taking payment over the phone. That does not =
usually trigger the confirmation email/text that is causing the problem.
=20
If you would like to do this please phone/WhatsApp me on 00 44 7821 =
351341 between 09:00 and 18:00 BST.
=20
Kind regards,
=20
Neil.
=20
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon=20
UK CV37 7PD
=20
Mob/WhatsApp: +44 (0)7821 351341
Email: neil@hyperflight.co.uk <mailto:neil@hyperflight.co.uk>=20
Web : www.hyperflight.co.uk <http://www.hyperflight.co.uk>=20
VAT ID: GB116294226
EORI: GB116294226000
=20
=20
=20
=20
From: Edward LaCroix <elac2az@gmail.com <mailto:elac2az@gmail.com> >=20
Sent: 09 June 2026 00:49
To: sales@hyperflight.co.uk <mailto:sales@hyperflight.co.uk>=20
Cc: LaCroix Edward <elac2az@gmail.com <mailto:elac2az@gmail.com> >
Subject: POS VISA Confirmation Code Problem
=20
Hi Neil,
=20
I was just finishing up checking out on your site today.
=20
as I completed my purchase, I got a window saying it would be sending a =
confirmation code to an old, now dead, email address of mine.=20
=20
I checked my account with your website and it shows the my correct email =
as <elac2az@gmail.com <mailto:elac2az@gmail.com> >.
=20
The DEAD email the POS was going to send the confirmation code to was =
<elac2@cox.net <mailto:elac2@cox.net> >.
=20
I had to abort the order as I couldn=E2=80=99t receive the conformation =
code. Can you help with this? Can you change/correct the POS so it will =
send its confirmation code to my Gmail address?
=20
Thank you, sorry to be a bother.
=20
Regards,
=20
Ed LaCroix
elac2az@gmail.com <mailto:elac2az@gmail.com>=20
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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
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--></style></head><body lang=3DEN-GB link=3Dblue vlink=3Dpurple =
style=3D'word-wrap:break-word'><div class=3DWordSection1><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Sorry I missed your call.=C2=A0 =
<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Please call again.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Kind regards,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>---------------------------<o:p></o:p></span></=
p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil Stainton<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>HyperFlight Ltd<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>1 Drybank Farm<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Fosse Way, Ettington<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Stratford-upon-Avon <o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>UK CV37 7PD<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Mob/WhatsApp: +44 (0)7821 =
351341<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Email: =
neil@hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Web =C2=A0: =
www.hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>VAT ID: GB116294226<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>EORI: GB116294226000</span><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;=
mso-fareast-language:EN-US'><o:p></o:p></span></b></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
sales@hyperflight.co.uk <sales@hyperflight.co.uk> <br><b>Sent:</b> =
09 June 2026 10:13<br><b>To:</b> 'Edward LaCroix' =
<elac2az@gmail.com><br><b>Subject:</b> RE: POS VISA Confirmation =
Code Problem<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Hi Edward,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>> Can you help with =
this?<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>We do not send the email, the credit card =
issuer does. You need to contact/log in to the credit card provider and =
update the email address there.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>However we could try taking payment over the =
phone. That does not usually trigger the confirmation email/text that is =
causing the problem.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>If you would like to do this please =
phone/WhatsApp me on 00 44 7821 351341 between 09:00 and 18:00 =
BST.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Kind regards,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>---------------------------<o:p></o:p></span></=
p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil Stainton<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>HyperFlight Ltd<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>1 Drybank Farm<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Fosse Way, Ettington<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Stratford-upon-Avon <o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>UK CV37 7PD<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Mob/WhatsApp: +44 (0)7821 =
351341<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Email: <a =
href=3D"mailto:neil@hyperflight.co.uk">neil@hyperflight.co.uk</a><o:p></o=
:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Web : <a =
href=3D"http://www.hyperflight.co.uk">www.hyperflight.co.uk</a><o:p></o:p=
></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>VAT ID: GB116294226<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>EORI: GB116294226000</span><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;=
mso-fareast-language:EN-US'><o:p></o:p></span></b></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> Edward =
LaCroix <<a =
href=3D"mailto:elac2az@gmail.com">elac2az@gmail.com</a>> =
<br><b>Sent:</b> 09 June 2026 00:49<br><b>To:</b> <a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a><br><b=
>Cc:</b> LaCroix Edward <<a =
href=3D"mailto:elac2az@gmail.com">elac2az@gmail.com</a>><br><b>Subject=
:</b> POS VISA Confirmation Code =
Problem<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal>Hi =
Neil,<o:p></o:p></p><div><p =
class=3DMsoNormal><o:p> </o:p></p></div><div><p class=3DMsoNormal>I =
was just finishing up checking out on your site =
today.<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p> </o:p></p></div><div><p =
class=3DMsoNormal>as I completed my purchase, I got a window saying it =
would be sending a confirmation code to an old, now dead, email address =
of mine. <o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p> </o:p></p></div><div><p class=3DMsoNormal>I =
checked my account with your website and it shows the my correct email =
as <<a =
href=3D"mailto:elac2az@gmail.com">elac2az@gmail.com</a>>.<o:p></o:p></=
p></div><div><p class=3DMsoNormal><o:p> </o:p></p></div><div><p =
class=3DMsoNormal>The DEAD email the POS was going to send the =
confirmation code to was <<a =
href=3D"mailto:elac2@cox.net">elac2@cox.net</a>>.<o:p></o:p></p></div>=
<div><p class=3DMsoNormal><o:p> </o:p></p></div><div><p =
class=3DMsoNormal>I had to abort the order as I couldn=E2=80=99t receive =
the conformation code. Can you help with this? Can you change/correct =
the POS so it will send its confirmation code to my Gmail =
address?<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p> </o:p></p></div><div><p =
class=3DMsoNormal>Thank you, sorry to be a =
bother.<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p> </o:p></p></div><div><p =
class=3DMsoNormal>Regards,<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p> </o:p></p></div><div><p =
class=3DMsoNormal>Ed LaCroix<o:p></o:p></p></div><div><p =
class=3DMsoNormal><a =
href=3D"mailto:elac2az@gmail.com">elac2az@gmail.com</a><o:p></o:p></p></d=
iv></div></body></html>
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