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Message-ID: <b96a4dd5-bc64-4d76-959e-c44a2f635726@hr-modellbau.com>
Date: Mon, 4 May 2026 10:20:32 +0200
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Subject: Re: FW: Order No 108066 for ELFE 5 -F5L
To: sales@hyperflight.co.uk
References: <8494A714-22D7-4DCF-B8C4-AEBD1C892FAA@ntlworld.com> <020f01dcd5c5$831a3a40$894eaec0$@hyperflight.co.uk>
 <b288f2b0-3f14-4148-8a17-89df7db9d4b7@hr-modellbau.com> <015001dcd68f$387bd820$a9738860$@hyperflight.co.uk>
From: =?UTF-8?Q?Hans_R=C3=BCffer?= <info@hr-modellbau.com>
In-Reply-To: <015001dcd68f$387bd820$a9738860$@hyperflight.co.uk>
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Hello Neil,

I will ship your *Elfen models* this week via UPS. I have been working 
on this for a while, and it now looks like the shipping costs are at an 
acceptable level.

Regarding the quantity, *9 units would be ideal*, as this would allow 
for *3 × 3 packages*. Please let me know if that works for you.

I will also include the *plywood parts* and the *fuselage side panels* 
for your customers.

In addition, I will add *10 servo frames for the CHASERVO DS.06* as a 
small token of appreciation for your support:
https://hr-modellbau.com/shop/Servorahmen-fur-Servo-CHASERVO-DS-06-1-Paar-p831229682<https://hr-modellbau.com/shop/Servorahmen-fur-Servo-CHASERVO-DS-06-1-Paar-p831229682>

These servo frames can be produced for you for *any servo type starting 
from a quantity of 20 pieces*.

The *shipping cost* for the entire delivery will be *€57*.

I am looking forward to continuing our cooperation.

Kind regards,
Hans


Am 27.04.2026 um 23:45 schrieb sales@hyperflight.co.uk:
> Thank you, Hans.
>
> Well done on your competition success.
>
> Kind regards,
>
> Neil.
>
> ---------------------------
> Neil Stainton
> HyperFlight Ltd
> 1 Drybank Farm
> Fosse Way, Ettington
> Stratford-upon-Avon
> UK CV37 7PD
>
> Mob/WhatsApp: +44 (0)7821 351341
> Email:neil@hyperflight.co.uk
> Web  :www.hyperflight.co.uk
> VAT ID: GB116294226
> EORI: GB116294226000
>
>
>
> -----Original Message-----
> From: Hans Rüffer<info@hr-modellbau.com> 
> Sent: 27 April 2026 11:46
> To:sales@hyperflight.co.uk
> Subject: Re: FW: Order No 108066 for ELFE 5 -F5L
>
> Hello Neil,
>
> I sincerely apologize—two identical plates were packed by mistake. As I
> handled the packaging myself, I take full responsibility for this error.
>
> I hope you can send the correct plates to the customer, and I will
> include the plywood plates with the next shipment.
>
> Kind regards,
> Hans
>
>
> Am 26.04.2026 um 23:41 schriebsales@hyperflight.co.uk:
>> Hi Neil, this is a follow up to my phone call this afternoon. I am missing what I believe is
>> a ply parts sheet that includes ribs R-A-17 and R-A-21. I have been building the first
>> stage of the wing and could not find these ribs. Also on that ply sheet are all the ply rings
>> used to make the motor cowl.  I noticed I received 2 off ply sheets in a single clear
>> plastic bag which includes rib R-A-2. Theirs is no requirement for x2 of these ribs so I
>> believe when packed someone picked 2 of the same ply sheet instead of one of each
>> type of type.  My photos bear this out. In case the supplier claims I received an F3L kit, I
>> have another pack of balsa labeled F5L as shown in the pics.
>> I’m hopeful you can raid another F5L kit for the ply sheet I need. If not please ask the
>> supplier to resolve this as soon as possible.
>>
>> Kind regards
>> John Barrow

-- 
Hans Rüffer Modellbau
Altweg 9 c/o. Topstick
6844 Altach
Österreich
info@hr-modellbau.com
www.hr-modellbau.com

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    <p data-start="133" data-end="144">Hello Neil,</p>
    <p data-start="146" data-end="308">I will ship your <strong
        data-start="163" data-end="179">Elfen models</strong> this week
      via UPS. I have been working on this for a while, and it now looks
      like the shipping costs are at an acceptable level.</p>
    <p data-start="310" data-end="447">Regarding the quantity, <strong
        data-start="334" data-end="360">9 units would be ideal</strong>,
      as this would allow for <strong data-start="386" data-end="404">3
        × 3 packages</strong>. Please let me know if that works for you.</p>
    <p data-start="449" data-end="543">I will also include the <strong
        data-start="473" data-end="490">plywood parts</strong> and the <strong
        data-start="499" data-end="523">fuselage side panels</strong>
      for your customers.</p>
    <p data-start="545" data-end="749">In addition, I will add <strong
        data-start="569" data-end="611">10 servo frames for the CHASERVO
        DS.06</strong> as a small token of appreciation for your
      support:<br data-start="662" data-end="665">
      <a data-start="665" data-end="749" rel="noopener" target="_new"
        class="decorated-link"
href="https://hr-modellbau.com/shop/Servorahmen-fur-Servo-CHASERVO-DS-06-1-Paar-p831229682">https://hr-modellbau.com/shop/Servorahmen-fur-Servo-CHASERVO-DS-06-1-Paar-p831229682<span
          aria-hidden="true"
          class="ms-0.5 inline-block align-middle leading-none"><svg
            xmlns="http://www.w3.org/2000/svg" width="20" height="20"
            aria-hidden="true" data-rtl-flip=""
class="block h-[0.75em] w-[0.75em] stroke-current stroke-[0.75]"><use
              fill="currentColor"></use></svg></span></a></p>
    <p data-start="751" data-end="855">These servo frames can be
      produced for you for <strong data-start="798" data-end="854">any
        servo type starting from a quantity of 20 pieces</strong>.</p>
    <p data-start="857" data-end="919">The <strong data-start="861"
        data-end="878">shipping cost</strong> for the entire delivery
      will be <strong data-start="911" data-end="918">€57</strong>.</p>
    <p data-start="921" data-end="972">I am looking forward to
      continuing our cooperation.</p>
    <p data-start="974" data-end="994">Kind regards,<br data-start="987"
        data-end="990">
      Hans</p>
    <p><br>
    </p>
    <div class="moz-cite-prefix">Am 27.04.2026 um 23:45 schrieb
      <a class="moz-txt-link-abbreviated" href="mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a>:<br>
    </div>
    <blockquote type="cite"
      cite="mid:015001dcd68f$387bd820$a9738860$@hyperflight.co.uk">
      <pre wrap="" class="moz-quote-pre">Thank you, Hans.

Well done on your competition success.

Kind regards,

Neil.

---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon 
UK CV37 7PD

Mob/WhatsApp: +44 (0)7821 351341
Email: <a class="moz-txt-link-abbreviated" href="mailto:neil@hyperflight.co.uk">neil@hyperflight.co.uk</a>
Web  : <a class="moz-txt-link-abbreviated" href="http://www.hyperflight.co.uk">www.hyperflight.co.uk</a>
VAT ID: GB116294226
EORI: GB116294226000



-----Original Message-----
From: Hans Rüffer <a class="moz-txt-link-rfc2396E" href="mailto:info@hr-modellbau.com">&lt;info@hr-modellbau.com&gt;</a> 
Sent: 27 April 2026 11:46
To: <a class="moz-txt-link-abbreviated" href="mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a>
Subject: Re: FW: Order No 108066 for ELFE 5 -F5L

Hello Neil,

I sincerely apologize—two identical plates were packed by mistake. As I 
handled the packaging myself, I take full responsibility for this error.

I hope you can send the correct plates to the customer, and I will 
include the plywood plates with the next shipment.

Kind regards,
Hans


Am 26.04.2026 um 23:41 schrieb <a class="moz-txt-link-abbreviated" href="mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a>:
</pre>
      <blockquote type="cite">
        <pre wrap="" class="moz-quote-pre">Hi Neil, this is a follow up to my phone call this afternoon. I am missing what I believe is
a ply parts sheet that includes ribs R-A-17 and R-A-21. I have been building the first
stage of the wing and could not find these ribs. Also on that ply sheet are all the ply rings
used to make the motor cowl.  I noticed I received 2 off ply sheets in a single clear
plastic bag which includes rib R-A-2. Theirs is no requirement for x2 of these ribs so I
believe when packed someone picked 2 of the same ply sheet instead of one of each
type of type.  My photos bear this out. In case the supplier claims I received an F3L kit, I
have another pack of balsa labeled F5L as shown in the pics.
I’m hopeful you can raid another F5L kit for the ply sheet I need. If not please ask the
supplier to resolve this as soon as possible.

Kind regards
John Barrow
</pre>
      </blockquote>
      <pre wrap="" class="moz-quote-pre">
</pre>
    </blockquote>
    <pre class="moz-signature" cols="72">-- 
Hans Rüffer Modellbau
Altweg 9 c/o. Topstick
6844 Altach 
Österreich
<a class="moz-txt-link-abbreviated" href="mailto:info@hr-modellbau.com">info@hr-modellbau.com</a>
<a class="moz-txt-link-abbreviated" href="http://www.hr-modellbau.com">www.hr-modellbau.com</a></pre>
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