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From: "sales@hyperflight.co.uk" <sales@hyperflight.co.uk>
Date: Sun, 2 Aug 2026 23:07:38 +0100
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Message-ID: <CAEDyXA7yWm68m6MinFxqeCLxrj+sLr5YN0crXHmnmVYQwcM_qQ@mail.gmail.com>
Subject: Re: HyperFlight Order Confirmation & Invoice 109890
To: Mitch Brenner <brenner.mitch@icloud.com>
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Hi Mitch,
I am very sorry about this. I have forwarded your email to the manufacturer.
Kind regards, Neil
Kind regards, Neil.
This message has been dictated to my phone. Please ignore any errors.
On Sun, 2 Aug 2026 at 22:36, Mitch Brenner <brenner.mitch@icloud.com> wrote:
> Hello Hyperflight -
>
> I found one minor issue with the Encanto kit. The vertical stabilizer
> is supposed to have the supplied "hollow carbon prism with round hole
> 3x3/2mm /40mm" glued into the pre-cut slots in the vertical stabilizer.
> Then the supplied 2mm OD carbon "rollers" glued into the boom are supposed
> to slide into the holes in the "carbon prisms". The "prisms" are square
> tubes with a round hole. But the ID of the holes is about 1.5 mm, i.e.
> too small for the 2 mm OD rods. I hope to find a suitable tube that will
> accept the 2mm carbon rods. Maybe aluminum? Please let the kit
> manufacturer know.
>
> Mitch
> On 7/21/2026 8:48 PM, sales@hyperflight.co.uk wrote:
>
> HyperFlight [Order Confirmation & Invoice]
> ------------------------------
> *Delivery Address* *Billing Address*
> Mitch Brenner
> 2200 Hamilton Ave
> <https://www.google.com/maps/search/2200+Hamilton+Ave+%0D%0A++++++++++++++++++++++++San+Bruno+%0D%0A++++++++++++++++++++++++California+%0D%0A++++++++++++++++++++++++94066-2812+%0D%0A++++++++++++++++++++++++United+States?entry=gmail&source=g>
> San Bruno
> <https://www.google.com/maps/search/2200+Hamilton+Ave+%0D%0A++++++++++++++++++++++++San+Bruno+%0D%0A++++++++++++++++++++++++California+%0D%0A++++++++++++++++++++++++94066-2812+%0D%0A++++++++++++++++++++++++United+States?entry=gmail&source=g>
> California
> <https://www.google.com/maps/search/2200+Hamilton+Ave+%0D%0A++++++++++++++++++++++++San+Bruno+%0D%0A++++++++++++++++++++++++California+%0D%0A++++++++++++++++++++++++94066-2812+%0D%0A++++++++++++++++++++++++United+States?entry=gmail&source=g>
> 94066-2812
> <https://www.google.com/maps/search/2200+Hamilton+Ave+%0D%0A++++++++++++++++++++++++San+Bruno+%0D%0A++++++++++++++++++++++++California+%0D%0A++++++++++++++++++++++++94066-2812+%0D%0A++++++++++++++++++++++++United+States?entry=gmail&source=g>
> United States
> <https://www.google.com/maps/search/2200+Hamilton+Ave+%0D%0A++++++++++++++++++++++++San+Bruno+%0D%0A++++++++++++++++++++++++California+%0D%0A++++++++++++++++++++++++94066-2812+%0D%0A++++++++++++++++++++++++United+States?entry=gmail&source=g>
> Mitch Brenner
> 2200 Hamilton Ave
> <https://www.google.com/maps/search/2200+Hamilton+Ave+%0D%0A++++++++++++++++++++++++San+Bruno+%0D%0A++++++++++++++++++++++++California+%0D%0A++++++++++++++++++++++++94066-2812+%0D%0A++++++++++++++++++++++++United+States?entry=gmail&source=g>
> San Bruno
> <https://www.google.com/maps/search/2200+Hamilton+Ave+%0D%0A++++++++++++++++++++++++San+Bruno+%0D%0A++++++++++++++++++++++++California+%0D%0A++++++++++++++++++++++++94066-2812+%0D%0A++++++++++++++++++++++++United+States?entry=gmail&source=g>
> California
> <https://www.google.com/maps/search/2200+Hamilton+Ave+%0D%0A++++++++++++++++++++++++San+Bruno+%0D%0A++++++++++++++++++++++++California+%0D%0A++++++++++++++++++++++++94066-2812+%0D%0A++++++++++++++++++++++++United+States?entry=gmail&source=g>
> 94066-2812
> <https://www.google.com/maps/search/2200+Hamilton+Ave+%0D%0A++++++++++++++++++++++++San+Bruno+%0D%0A++++++++++++++++++++++++California+%0D%0A++++++++++++++++++++++++94066-2812+%0D%0A++++++++++++++++++++++++United+States?entry=gmail&source=g>
> United States
> <https://www.google.com/maps/search/2200+Hamilton+Ave+%0D%0A++++++++++++++++++++++++San+Bruno+%0D%0A++++++++++++++++++++++++California+%0D%0A++++++++++++++++++++++++94066-2812+%0D%0A++++++++++++++++++++++++United+States?entry=gmail&source=g>
> *Order/Invoice No:* 109890 *Account ID:* 40123
> *Order Date:* 22/07/2026 04:47 *Payment Method:* BANK TRANSFER - USD
> *Order Status:* AWAITING PAYMENT
> *GBP Grand Total:* 320.47
> *Phone:* 650-677-6218 *Email:* brenner.mitch@icloud.com
> *Qty* *Code* *Product Name* *Price* *Total*
> 1 ENCANTO <https://www.hyperflight.co.uk/products.asp?code=ENCANTO> Encanto
> V3 F3L 2m Glider with ballast
> <https://www.hyperflight.co.uk/products.asp?code=ENCANTO>
> Version: V3, Standard camber - best for most conditions $377.12 $377.12
> Subtotal $377.12
> Tracked Delivery $55.79
> Grand Total $432.91
> Dear Mitch Brenner,
>
> Thank you for ordering from HyperFlight. This email is to confirm that
> your order has been received and we will dispatch the goods as soon as
> possible.
>
> You have chosen to pay by bank transfer. Please make payment of *$432.91*
> to the following account, entering *109890* in the bank's reference field.
>
> Account Number: 8310008548
> ACH & Wire Routing Number: 026073150
> Account Name: Hyperflight Ltd
> Address: 30 W. 26th Street
> <https://www.google.com/maps/search/30+W.+26th+Street?entry=gmail&source=g>,
> Sixth Floor, New York NY 10010, United States
> Account type: Checking
>
>
> If you would like to cancel this order please click here
> <https://www.hyperflight.co.uk/products.asp?cmd=cancelorder&orderno=109890&key=03acdcb92e492675b481abedd79b3e24>
> .
>
> If you have any queries please email us on sales@hyperflight.co.uk
> quoting the order reference.
>
> We very much appreciate your custom and hope you are pleased with our
> products.
>
> Kindest regards,
>
> Hyperflight.co.uk
> ------------------------------
>
> *T:* +44 (0) 7821 351341
> *E:* sales@hyperflight.co.uk
> *W:* https://www.hyperflight.co.uk
> *HyperFlight*, Drybank Farm, Fosse Way, Ettington, Stratford-upon-Avon,
> Warwickshire, CV37 7PD, United Kingdom
> *VAT Reg No:* GB116294226
> *EORI No:* GB116294226000
>
>
--0000000000000310bc065817a70c
Content-Type: text/html; charset="UTF-8"
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<div>Hi Mitch,</div><div><br></div><div>I am very sorry about this. I have =
forwarded your email to the manufacturer.</div><div><br></div><div>Kind reg=
ards, Neil</div><div></div><div><br clear=3D"all"><br clear=3D"all"><div><d=
iv dir=3D"ltr" class=3D"gmail_signature" data-smartmail=3D"gmail_signature"=
>Kind regards, Neil. <br><br>This message has been dictated to my phone. Pl=
ease ignore any errors.</div></div></div><div><br><div class=3D"gmail_quote=
gmail_quote_container"><div dir=3D"ltr" class=3D"gmail_attr">On Sun, 2 Aug=
2026 at 22:36, Mitch Brenner <<a href=3D"mailto:brenner.mitch@icloud.co=
m">brenner.mitch@icloud.com</a>> wrote:<br></div><blockquote class=3D"gm=
ail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-le=
ft:1ex"><u></u>
=20
=20
=20
<div>
<p>Hello Hyperflight -</p>
<p>=C2=A0 =C2=A0 I found one minor issue with the Encanto kit.=C2=A0 Th=
e vertical
stabilizer is supposed to have the supplied "hollow carbon prism
with round hole 3x3/2mm /40mm" glued into the pre-cut slots in t=
he
vertical stabilizer.=C2=A0 Then the supplied 2mm OD carbon "roll=
ers"
glued into the boom are supposed to slide into the holes in the
"carbon prisms".=C2=A0 The "prisms" are square tu=
bes with a round
hole.=C2=A0 But the ID of the holes is about 1.5 mm, i.e.=C2=A0 too s=
mall
for the 2 mm OD rods.=C2=A0 I hope to find a suitable tube that will
accept the 2mm carbon rods.=C2=A0 Maybe aluminum?=C2=A0 Please let th=
e kit
manufacturer know.</p>
<p>Mitch</p>
<div>On 7/21/2026 8:48 PM,
<a href=3D"mailto:sales@hyperflight.co.uk" target=3D"_blank">sales@hy=
perflight.co.uk</a> wrote:<br>
</div>
<blockquote type=3D"cite">
=20
=20
<div>
<table width=3D"97%" border=3D"0" align=3D"center" cellpadding=3D"0=
" cellspacing=3D"10">
<tbody>
<tr>
<td style=3D"font-size:24px;font-weight:bold;font-family:Verd=
ana;color:#000000">HyperFlight</td>
<td align=3D"right" style=3D"font-size:24px;font-family:Verda=
na;color:#0066cc">[Order
Confirmation & Invoice]</td>
</tr>
<tr>
<td colspan=3D"2">
<hr noshade size=3D"2"></td>
</tr>
</tbody>
</table>
<table width=3D"97%" border=3D"0" align=3D"center" cellpadding=3D"0=
" cellspacing=3D"8">
<tbody>
<tr>
<td style=3D"font-size:16px;font-family:Verdana;color:#0066cc=
" width=3D"50%"><b>Delivery Address</b></td>
<td style=3D"font-size:16px;font-family:Verdana;color:#0066cc=
" width=3D"50%"><b>Billing Address</b></td>
</tr>
<tr>
<td valign=3D"top">
<table width=3D"100%" cellpadding=3D"8" cellspacing=3D"0" s=
tyle=3D"border:2px solid #0066cc">
<tbody>
<tr style=3D"font-size:12px;font-family:Verdana">
<td height=3D"112" valign=3D"top" bgcolor=3D"#ECF5FF"=
>
Mitch Brenner<br>
<a href=3D"https://www.google.com/maps/search/2200+=
Hamilton+Ave+%0D%0A++++++++++++++++++++++++San+Bruno+%0D%0A++++++++++++++++=
++++++++California+%0D%0A++++++++++++++++++++++++94066-2812+%0D%0A+++++++++=
+++++++++++++++United+States?entry=3Dgmail&source=3Dg">2200 Hamilton Av=
e</a><br><a href=3D"https://www.google.com/maps/search/2200+Hamilton+Ave+%0=
D%0A++++++++++++++++++++++++San+Bruno+%0D%0A++++++++++++++++++++++++Califor=
nia+%0D%0A++++++++++++++++++++++++94066-2812+%0D%0A++++++++++++++++++++++++=
United+States?entry=3Dgmail&source=3Dg">
San Bruno</a><br><a href=3D"https://www.google.com/=
maps/search/2200+Hamilton+Ave+%0D%0A++++++++++++++++++++++++San+Bruno+%0D%0=
A++++++++++++++++++++++++California+%0D%0A++++++++++++++++++++++++94066-281=
2+%0D%0A++++++++++++++++++++++++United+States?entry=3Dgmail&source=3Dg"=
>
California</a><br><a href=3D"https://www.google.com=
/maps/search/2200+Hamilton+Ave+%0D%0A++++++++++++++++++++++++San+Bruno+%0D%=
0A++++++++++++++++++++++++California+%0D%0A++++++++++++++++++++++++94066-28=
12+%0D%0A++++++++++++++++++++++++United+States?entry=3Dgmail&source=3Dg=
">
94066-2812</a><br><a href=3D"https://www.google.com=
/maps/search/2200+Hamilton+Ave+%0D%0A++++++++++++++++++++++++San+Bruno+%0D%=
0A++++++++++++++++++++++++California+%0D%0A++++++++++++++++++++++++94066-28=
12+%0D%0A++++++++++++++++++++++++United+States?entry=3Dgmail&source=3Dg=
">
United States</a><br>
</td>
</tr>
</tbody>
</table>
</td>
<td valign=3D"top">
<table width=3D"100%" cellpadding=3D"8" cellspacing=3D"0" s=
tyle=3D"border:2px solid #0066cc">
<tbody>
<tr style=3D"font-size:12px;font-family:Verdana">
<td height=3D"112" valign=3D"top" bgcolor=3D"#ECF5FF"=
>
Mitch Brenner<br>
<a href=3D"https://www.google.com/maps/search/2200+=
Hamilton+Ave+%0D%0A++++++++++++++++++++++++San+Bruno+%0D%0A++++++++++++++++=
++++++++California+%0D%0A++++++++++++++++++++++++94066-2812+%0D%0A+++++++++=
+++++++++++++++United+States?entry=3Dgmail&source=3Dg">2200 Hamilton Av=
e</a><br><a href=3D"https://www.google.com/maps/search/2200+Hamilton+Ave+%0=
D%0A++++++++++++++++++++++++San+Bruno+%0D%0A++++++++++++++++++++++++Califor=
nia+%0D%0A++++++++++++++++++++++++94066-2812+%0D%0A++++++++++++++++++++++++=
United+States?entry=3Dgmail&source=3Dg">
San Bruno</a><br><a href=3D"https://www.google.com/=
maps/search/2200+Hamilton+Ave+%0D%0A++++++++++++++++++++++++San+Bruno+%0D%0=
A++++++++++++++++++++++++California+%0D%0A++++++++++++++++++++++++94066-281=
2+%0D%0A++++++++++++++++++++++++United+States?entry=3Dgmail&source=3Dg"=
>
California</a><br><a href=3D"https://www.google.com=
/maps/search/2200+Hamilton+Ave+%0D%0A++++++++++++++++++++++++San+Bruno+%0D%=
0A++++++++++++++++++++++++California+%0D%0A++++++++++++++++++++++++94066-28=
12+%0D%0A++++++++++++++++++++++++United+States?entry=3Dgmail&source=3Dg=
">
94066-2812</a><br><a href=3D"https://www.google.com=
/maps/search/2200+Hamilton+Ave+%0D%0A++++++++++++++++++++++++San+Bruno+%0D%=
0A++++++++++++++++++++++++California+%0D%0A++++++++++++++++++++++++94066-28=
12+%0D%0A++++++++++++++++++++++++United+States?entry=3Dgmail&source=3Dg=
">
United States</a><br>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table width=3D"97%" border=3D"0" align=3D"center" cellpadding=3D"0=
" cellspacing=3D"10">
<tbody>
<tr>
<td>
<table width=3D"100%" border=3D"0" align=3D"center" cellpad=
ding=3D"3" cellspacing=3D"2">
<tbody>
<tr style=3D"font-size:12px;font-family:Verdana">
<td style=3D"white-space:nowrap" width=3D"10%"><b>Ord=
er/Invoice
No:</b></td>
<td width=3D"40%">109890</td>
<td>=C2=A0</td>
<td style=3D"white-space:nowrap" width=3D"10%"><b>Acc=
ount
ID:</b></td>
<td width=3D"40%">40123</td>
<td>=C2=A0</td>
</tr>
<tr style=3D"font-size:12px;font-family:Verdana">
<td style=3D"white-space:nowrap" width=3D"10%"><b>Ord=
er
Date:</b></td>
<td width=3D"40%">22/07/2026 04:47</td>
<td>=C2=A0</td>
<td style=3D"white-space:nowrap" width=3D"10%"><b>Pay=
ment
Method:</b></td>
<td width=3D"40%">BANK TRANSFER - USD</td>
<td>=C2=A0</td>
</tr>
<tr style=3D"font-size:12px;font-family:Verdana">
<td style=3D"white-space:nowrap" width=3D"10%"><b>Ord=
er
Status:</b></td>
<td width=3D"40%">AWAITING PAYMENT</td>
<td>=C2=A0</td>
<td colspan=3D"2">=C2=A0</td>
</tr>
<tr style=3D"font-size:12px;font-family:Verdana">
<td style=3D"white-space:nowrap" width=3D"10%"><b>GBP
Grand Total:</b></td>
<td width=3D"40%">320.47</td>
<td>=C2=A0</td>
<td colspan=3D"2">=C2=A0</td>
</tr>
<tr style=3D"font-size:12px;font-family:Verdana">
<td style=3D"white-space:nowrap" width=3D"10%"><b>Pho=
ne:</b></td>
<td width=3D"40%">650-677-6218</td>
<td>=C2=A0</td>
<td style=3D"white-space:nowrap" width=3D"10%"><b>Ema=
il:</b></td>
<td width=3D"40%"><a href=3D"mailto:brenner.mitch@icl=
oud.com" target=3D"_blank">brenner.mitch@icloud.com</a></td>
<td>=C2=A0</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table width=3D"97%" border=3D"0" align=3D"center" cellpadding=3D"0=
" cellspacing=3D"10">
<tbody>
<tr>
<td>
<table width=3D"100%" align=3D"center" cellpadding=3D"3" ce=
llspacing=3D"2">
<tbody>
<tr style=3D"font-size:12px;font-family:Verdana">
<td width=3D"1%" align=3D"center" style=3D"white-spac=
e:nowrap" bgcolor=3D"#CAE8FF"><b>Qty</b></td>
<td width=3D"1%" style=3D"white-space:nowrap" bgcolor=
=3D"#CAE8FF"><b>Code</b></td>
<td bgcolor=3D"#CAE8FF"><b>Product Name</b></td>
<td width=3D"1%" align=3D"right" style=3D"white-space=
:nowrap" bgcolor=3D"#CAE8FF"><b>Price</b></td>
<td width=3D"1%" align=3D"right" style=3D"white-space=
:nowrap" bgcolor=3D"#CAE8FF"><b>Total</b></td>
</tr>
<tr style=3D"font-size:12px;font-family:Verdana">
<td align=3D"center" style=3D"white-space:nowrap" bgc=
olor=3D"#F0F4F7">1</td>
<td style=3D"white-space:nowrap" bgcolor=3D"#F0F4F7">=
<a href=3D"https://www.hyperflight.co.uk/products.asp?code=3DENCANTO" targe=
t=3D"_blank">ENCANTO</a></td>
<td bgcolor=3D"#F0F4F7"><a href=3D"https://www.hyperf=
light.co.uk/products.asp?code=3DENCANTO" target=3D"_blank">Encanto V3 F3L 2=
m
Glider with ballast</a><br>
<span style=3D"font-size:10px">Version: V3,
Standard camber - best for most conditions</span>
</td>
<td align=3D"right" style=3D"white-space:nowrap" bgco=
lor=3D"#F0F4F7">$377.12</td>
<td align=3D"right" style=3D"white-space:nowrap" bgco=
lor=3D"#F0F4F7">$377.12</td>
</tr>
<tr style=3D"font-size:12px;font-family:Verdana">
<td colspan=3D"3">=C2=A0</td>
<td align=3D"right" style=3D"white-space:nowrap;font-=
weight:bold" bgcolor=3D"#F0F4F7">Subtotal</td>
<td align=3D"right" style=3D"white-space:nowrap" bgco=
lor=3D"#F0F4F7">$377.12</td>
</tr>
<tr style=3D"font-size:12px;font-family:Verdana">
<td colspan=3D"3">=C2=A0</td>
<td align=3D"right" style=3D"white-space:nowrap;font-=
weight:bold" bgcolor=3D"#F0F4F7">Tracked Delivery</td>
<td align=3D"right" style=3D"white-space:nowrap" bgco=
lor=3D"#F0F4F7">$55.79</td>
</tr>
<tr style=3D"font-size:12px;font-family:Verdana">
<td colspan=3D"3">=C2=A0</td>
<td align=3D"right" style=3D"white-space:nowrap;font-=
weight:bold" bgcolor=3D"#CAE8FF">Grand Total</td>
<td align=3D"right" style=3D"white-space:nowrap;font-=
weight:bold" bgcolor=3D"#CAE8FF">$432.91</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table width=3D"97%" border=3D"0" align=3D"center" cellpadding=3D"0=
" cellspacing=3D"10">
<tbody>
<tr>
<td style=3D"font-size:12px;font-family:Verdana">Dear
Mitch Brenner,<br>
<br>
Thank you for ordering from HyperFlight. This email is
to confirm that your order has been received and we will
dispatch the goods as soon as possible.<br>
<br>
You have chosen to pay by bank transfer. Please make
payment of <b>$432.91</b> to the following account,
entering <b>109890</b> in the bank's reference field.<b=
r>
<br>
<table>
<tbody>
<tr>
<th style=3D"text-align:right">Account Number:=C2=A0<=
/th>
<td>8310008548</td>
</tr>
<tr>
<th style=3D"text-align:right">ACH & Wire
Routing Number:=C2=A0</th>
<td>026073150</td>
</tr>
<tr>
<th style=3D"text-align:right">Account Name:=C2=A0</t=
h>
<td>Hyperflight Ltd</td>
</tr>
<tr>
<th style=3D"text-align:right">Address:=C2=A0</th>
<td><a href=3D"https://www.google.com/maps/search/30+=
W.+26th+Street?entry=3Dgmail&source=3Dg">30 W. 26th Street</a>, Sixth F=
loor, New York NY
10010, United States</td>
</tr>
<tr>
<th style=3D"text-align:right">Account type:=C2=A0</t=
h>
<td>Checking</td>
</tr>
<tr>
</tr>
</tbody>
</table>
<br>
<br>
If you would like to cancel this order please click <a href=
=3D"https://www.hyperflight.co.uk/products.asp?cmd=3Dcancelorder&ordern=
o=3D109890&key=3D03acdcb92e492675b481abedd79b3e24" target=3D"_blank">he=
re</a>.<br>
<br>
If you have any queries please email us on <a href=3D"mailt=
o:sales@hyperflight.co.uk" target=3D"_blank">sales@hyperflight.co.uk</a>
quoting the order reference.<br>
<br>
We very much appreciate your custom and hope you are
pleased with our products.<br>
<br>
Kindest regards,<br>
<br>
<a href=3D"http://Hyperflight.co.uk" target=3D"_blank">Hype=
rflight.co.uk</a></td>
</tr>
</tbody>
</table>
<table width=3D"97%" border=3D"0" align=3D"center" cellpadding=3D"0=
" cellspacing=3D"10">
<tbody>
<tr>
<td colspan=3D"2">
<hr noshade size=3D"2"></td>
</tr>
<tr style=3D"font-size:11px;font-family:Verdana">
<td width=3D"260" valign=3D"top">
<p>
<b>T:</b> +44 (0) 7821 351341<br>
<b>E:</b> <a href=3D"mailto:sales@hyperflight.co.uk" targ=
et=3D"_blank">sales@hyperflight.co.uk</a><br>
<b>W:</b> <a href=3D"https://www.hyperflight.co.uk" targe=
t=3D"_blank">https://www.hyperflight.co.uk</a><br>
</p>
</td>
<td align=3D"right" valign=3D"top">
<b>HyperFlight</b>, Drybank=C2=A0Farm, Fosse=C2=A0Way, Etti=
ngton,
Stratford-upon-Avon, Warwickshire, CV37=C2=A07PD,
United=C2=A0Kingdom<br>
<b>VAT Reg No:</b> GB116294226
<br>
<b>EORI No:</b> GB116294226000 </td>
</tr>
</tbody>
</table>
</div>
</blockquote>
</div>
</blockquote></div></div>
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