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References: <F06A1BA20075449CA787F1DFDBCE0B77@itpartnership.com> <023501dcd32a$1c33b470$549b1d50$@hyperflight.co.uk>
 <CAJpYvLmGzN9uLuj7ajVUCri8P3rz_7vm-SOMvjcYya1pL89Ttw@mail.gmail.com> <014501dcd68e$20364580$60a2d080$@hyperflight.co.uk>
In-Reply-To: <014501dcd68e$20364580$60a2d080$@hyperflight.co.uk>
From: Grant Russell <grantr88@gmail.com>
Date: Tue, 28 Apr 2026 14:01:18 +0200
Message-ID: <CAJpYvL==DmLHR0Rr-4rgS+VdkDXiMPDBjcQf4QtvE7yD7NH9iA@mail.gmail.com>
Subject: Re: HyperFlight Order 108041 / FedEx 870899608448
To: sales@hyperflight.co.uk
Cc: InXpress <southamptonuk@inxpress.com>
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Thanks Neil,

I have tried to put something together off your website. Hope it is enough
for them.

Kind regards

Grant

On Mon, Apr 27, 2026 at 11:38=E2=80=AFPM <sales@hyperflight.co.uk> wrote:

> Hi Grant,
>
>
>
> We have never been asked for these before.
>
>
>
> The KST servos are CE marked but we do not have a certificate of
> conformity for them.
>
>
>
> The model is an artisanal product produced in very limited numbers (tens)
> and I do not think formal CE documentation is required for this.
>
>
>
> I can confirm that no food is in the package.
>
>
>
> Kind regards,
>
>
>
> Neil.
>
>
>
> ---------------------------
>
> Neil Stainton
>
> HyperFlight Ltd
>
> 1 Drybank Farm
>
> Fosse Way, Ettington
>
> Stratford-upon-Avon
>
> UK CV37 7PD
>
>
>
> Mob/WhatsApp: +44 (0)7821 351341
>
> Email: neil@hyperflight.co.uk
>
> Web  : www.hyperflight.co.uk
>
> VAT ID: GB116294226
>
> EORI: GB116294226000
>
>
>
>
>
>
>
>
>
>
>
> *From:* Grant Russell <grantr88@gmail.com>
> *Sent:* 27 April 2026 09:46
> *To:* sales@hyperflight.co.uk; neil.stainton@gmail.com
> *Subject:* Re: HyperFlight Order 108041 / FedEx 870899608448
>
>
>
> Thanks Neil,
>
>
>
> The parcel is in customs, and they have requested the following to proces=
s
> the importation.
>
>
>
> Requirements:
> test report in color that includes photographs and the tests performed
> Declaration of Conformity in English and Spanish. Must include
> toy references matching those declared on invoice
> and those subjected to the CE marked report test tests
> packing list and commercial invoice with references
> Letter indicating whether or not it contains food
>
>
>
> Are you able to assist me ?
>
>
>
> Kind regards
>
>
>
> Grant
>
>
>
> On Thu, Apr 23, 2026 at 4:04=E2=80=AFPM <sales@hyperflight.co.uk> wrote:
>
> Hi Grant,
>
>
>
> We don't have a spam filter. Please CC neil.stainton@gmail.com if your
> emails are bouncing.
>
>
>
> Tracking shows the parcel is on its way to you
>
>
> https://www.fedex.com/fedextrack/?trknbr=3D870899608448&trkqual=3D2461152=
000~870899608448~FX
>
>
>
> What info do you need?
>
>
>
> Kind regards,
>
>
>
> Neil.
>
>
>
> ---------------------------
>
> Neil Stainton
>
> HyperFlight Ltd
>
> 1 Drybank Farm
>
> Fosse Way, Ettington
>
> Stratford-upon-Avon
>
> UK CV37 7PD
>
>
>
> Mob/WhatsApp: +44 (0)7821 351341
>
> Email: neil@hyperflight.co.uk
>
> Web  : www.hyperflight.co.uk
>
> VAT ID: GB116294226
>
> EORI: GB116294226000
>
>
>
>
>
>
>
>
>
> *From:* grantr88@gmail.com <grantr88@gmail.com>
> *Sent:* 23 April 2026 12:08
> *To:* sales@hyperflight.co.uk
> *Subject:* HyperFlight Enquiry - 22197
>
>
>
> Name: Grant Russell
>
> Country: Spain
>
> Telephone: +34614575270
>
> Email: grantr88@gmail.com
>
> Enquiry: Trying to email you for assistance with information for my
> importation, but all emails are bouncing on your spam filter - order 1080=
41
>
>

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<div dir=3D"ltr">Thanks Neil,<div><br></div><div>I have tried to put someth=
ing together off your website. Hope it is enough for them.</div><div><br></=
div><div>Kind regards</div><div><br></div><div>Grant</div></div><br><div cl=
ass=3D"gmail_quote gmail_quote_container"><div dir=3D"ltr" class=3D"gmail_a=
ttr">On Mon, Apr 27, 2026 at 11:38=E2=80=AFPM &lt;<a href=3D"mailto:sales@h=
yperflight.co.uk">sales@hyperflight.co.uk</a>&gt; wrote:<br></div><blockquo=
te class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px =
solid rgb(204,204,204);padding-left:1ex"><div class=3D"msg82194530702576091=
03"><div lang=3D"EN-GB" style=3D"overflow-wrap: break-word;"><div class=3D"=
m_8219453070257609103WordSection1"><p class=3D"MsoNormal"><span style=3D"fo=
nt-size:11pt;font-family:Arial,sans-serif;color:rgb(31,73,125)">Hi Grant,<u=
></u><u></u></span></p><p class=3D"MsoNormal"><span style=3D"font-size:11pt=
;font-family:Arial,sans-serif;color:rgb(31,73,125)"><u></u>=C2=A0<u></u></s=
pan></p><p class=3D"MsoNormal"><span style=3D"font-size:11pt;font-family:Ar=
ial,sans-serif;color:rgb(31,73,125)">We have never been asked for these bef=
ore. <u></u><u></u></span></p><p class=3D"MsoNormal"><span style=3D"font-si=
ze:11pt;font-family:Arial,sans-serif;color:rgb(31,73,125)"><u></u>=C2=A0<u>=
</u></span></p><p class=3D"MsoNormal"><span style=3D"font-size:11pt;font-fa=
mily:Arial,sans-serif;color:rgb(31,73,125)">The KST servos are CE marked bu=
t we do not have a certificate of conformity for them.<u></u><u></u></span>=
</p><p class=3D"MsoNormal"><span style=3D"font-size:11pt;font-family:Arial,=
sans-serif;color:rgb(31,73,125)"><u></u>=C2=A0<u></u></span></p><p class=3D=
"MsoNormal"><span style=3D"font-size:11pt;font-family:Arial,sans-serif;colo=
r:rgb(31,73,125)">The model is an artisanal product produced in very limite=
d numbers (tens) and I do not think formal CE documentation is required for=
 this.<u></u><u></u></span></p><p class=3D"MsoNormal"><span style=3D"font-s=
ize:11pt;font-family:Arial,sans-serif;color:rgb(31,73,125)"><u></u>=C2=A0<u=
></u></span></p><p class=3D"MsoNormal"><span style=3D"font-size:11pt;font-f=
amily:Arial,sans-serif;color:rgb(31,73,125)">I can confirm that no food is =
in the package.<u></u><u></u></span></p><p class=3D"MsoNormal"><span style=
=3D"font-size:11pt;font-family:Arial,sans-serif;color:rgb(31,73,125)"><u></=
u>=C2=A0<u></u></span></p><p class=3D"MsoNormal"><span style=3D"font-size:1=
1pt;font-family:Arial,sans-serif;color:rgb(31,73,125)">Kind regards,<u></u>=
<u></u></span></p><p class=3D"MsoNormal"><span style=3D"font-size:11pt;font=
-family:Arial,sans-serif;color:rgb(31,73,125)"><u></u>=C2=A0<u></u></span><=
/p><p class=3D"MsoNormal"><span style=3D"font-size:11pt;font-family:Arial,s=
ans-serif;color:rgb(31,73,125)">Neil.<u></u><u></u></span></p><p class=3D"M=
soNormal"><span style=3D"font-size:11pt;font-family:Arial,sans-serif;color:=
rgb(31,73,125)"><u></u>=C2=A0<u></u></span></p><p class=3D"MsoNormal"><span=
 style=3D"font-size:11pt;font-family:Arial,sans-serif;color:rgb(31,73,125)"=
>---------------------------<u></u><u></u></span></p><p class=3D"MsoNormal"=
><span style=3D"font-size:11pt;font-family:Arial,sans-serif;color:rgb(31,73=
,125)">Neil Stainton<u></u><u></u></span></p><p class=3D"MsoNormal"><span s=
tyle=3D"font-family:Arial,sans-serif;color:rgb(31,73,125)">HyperFlight Ltd<=
u></u><u></u></span></p><p class=3D"MsoNormal"><span style=3D"font-family:A=
rial,sans-serif;color:rgb(31,73,125)">1 Drybank Farm<u></u><u></u></span></=
p><p class=3D"MsoNormal"><span style=3D"font-family:Arial,sans-serif;color:=
rgb(31,73,125)">Fosse Way, Ettington<u></u><u></u></span></p><p class=3D"Ms=
oNormal"><span style=3D"font-family:Arial,sans-serif;color:rgb(31,73,125)">=
Stratford-upon-Avon <u></u><u></u></span></p><p class=3D"MsoNormal"><span s=
tyle=3D"font-family:Arial,sans-serif;color:rgb(31,73,125)">UK CV37 7PD<u></=
u><u></u></span></p><p class=3D"MsoNormal"><span style=3D"font-family:Arial=
,sans-serif;color:rgb(31,73,125)"><u></u>=C2=A0<u></u></span></p><p class=
=3D"MsoNormal"><span style=3D"font-size:11pt;font-family:Arial,sans-serif;c=
olor:rgb(31,73,125)">Mob/WhatsApp: +44 (0)7821 351341<u></u><u></u></span><=
/p><p class=3D"MsoNormal"><span style=3D"font-size:11pt;font-family:Arial,s=
ans-serif;color:rgb(31,73,125)">Email: <a href=3D"mailto:neil@hyperflight.c=
o.uk" target=3D"_blank">neil@hyperflight.co.uk</a><u></u><u></u></span></p>=
<p class=3D"MsoNormal"><span style=3D"font-size:11pt;font-family:Arial,sans=
-serif;color:rgb(31,73,125)">Web =C2=A0: <a href=3D"http://www.hyperflight.=
co.uk" target=3D"_blank">www.hyperflight.co.uk</a><u></u><u></u></span></p>=
<p class=3D"MsoNormal"><span style=3D"font-size:11pt;font-family:Arial,sans=
-serif;color:rgb(31,73,125)">VAT ID: GB116294226<u></u><u></u></span></p><p=
 class=3D"MsoNormal"><span style=3D"font-size:11pt;font-family:Arial,sans-s=
erif;color:rgb(31,73,125)">EORI: GB116294226000</span><b><span style=3D"fon=
t-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u><u>=
</u></span></b></p><p class=3D"MsoNormal"><span style=3D"font-size:11pt;fon=
t-family:Arial,sans-serif;color:rgb(31,73,125)"><u></u>=C2=A0<u></u></span>=
</p><p class=3D"MsoNormal"><span style=3D"font-size:11pt;font-family:Arial,=
sans-serif;color:rgb(31,73,125)"><u></u>=C2=A0<u></u></span></p><p class=3D=
"MsoNormal"><span style=3D"font-size:11pt;font-family:Arial,sans-serif;colo=
r:rgb(31,73,125)"><u></u>=C2=A0<u></u></span></p><p class=3D"MsoNormal"><sp=
an style=3D"font-size:11pt;font-family:Arial,sans-serif;color:rgb(31,73,125=
)"><u></u>=C2=A0<u></u></span></p><p class=3D"MsoNormal"><span style=3D"fon=
t-size:11pt;font-family:Arial,sans-serif;color:rgb(31,73,125)"><u></u>=C2=
=A0<u></u></span></p><div style=3D"border-width:1pt medium medium;border-st=
yle:solid none none;border-color:rgb(225,225,225) currentcolor currentcolor=
;padding:3pt 0cm 0cm"><p class=3D"MsoNormal"><b><span lang=3D"EN-US" style=
=3D"font-size:11pt;font-family:Calibri,sans-serif">From:</span></b><span la=
ng=3D"EN-US" style=3D"font-size:11pt;font-family:Calibri,sans-serif"> Grant=
 Russell &lt;<a href=3D"mailto:grantr88@gmail.com" target=3D"_blank">grantr=
88@gmail.com</a>&gt; <br><b>Sent:</b> 27 April 2026 09:46<br><b>To:</b> <a =
href=3D"mailto:sales@hyperflight.co.uk" target=3D"_blank">sales@hyperflight=
.co.uk</a>; <a href=3D"mailto:neil.stainton@gmail.com" target=3D"_blank">ne=
il.stainton@gmail.com</a><br><b>Subject:</b> Re: HyperFlight Order 108041 /=
 FedEx 870899608448<u></u><u></u></span></p></div><p class=3D"MsoNormal"><u=
></u>=C2=A0<u></u></p><div><div><p class=3D"MsoNormal">Thanks Neil,<u></u><=
u></u></p><div><p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p></div><div><p=
 class=3D"MsoNormal">The parcel is in customs, and they have requested the =
following to process the importation.<u></u><u></u></p></div><div><p class=
=3D"MsoNormal"><u></u>=C2=A0<u></u></p></div><div><div><p class=3D"MsoNorma=
l">Requirements:<br>test report in color that includes photographs and the =
tests performed<br>Declaration of Conformity in English and Spanish. Must i=
nclude<br>toy references matching those declared on invoice<br>and those su=
bjected to the CE marked report test tests<br>packing list and commercial i=
nvoice with references<br>Letter indicating whether or not it contains food=
<u></u><u></u></p></div><div><p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p=
></div></div><div><p class=3D"MsoNormal">Are you able to assist me ?<u></u>=
<u></u></p></div><div><p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p></div>=
<div><p class=3D"MsoNormal">Kind regards<u></u><u></u></p></div><div><p cla=
ss=3D"MsoNormal"><u></u>=C2=A0<u></u></p></div><div><p class=3D"MsoNormal">=
Grant<u></u><u></u></p></div></div><p class=3D"MsoNormal"><u></u>=C2=A0<u><=
/u></p><div><div><p class=3D"MsoNormal">On Thu, Apr 23, 2026 at 4:04<span s=
tyle=3D"font-family:Arial,sans-serif">=E2=80=AF</span>PM &lt;<a href=3D"mai=
lto:sales@hyperflight.co.uk" target=3D"_blank">sales@hyperflight.co.uk</a>&=
gt; wrote:<u></u><u></u></p></div><blockquote style=3D"border-width:medium =
medium medium 1pt;border-style:none none none solid;border-color:currentcol=
or currentcolor currentcolor rgb(204,204,204);padding:0cm 0cm 0cm 6pt;margi=
n-left:4.8pt;margin-right:0cm"><div><div><div><p class=3D"MsoNormal"><span =
style=3D"font-size:11pt;font-family:Arial,sans-serif;color:rgb(31,73,125)">=
Hi Grant,</span><u></u><u></u></p><p class=3D"MsoNormal"><span style=3D"fon=
t-size:11pt;font-family:Arial,sans-serif;color:rgb(31,73,125)">=C2=A0</span=
><u></u><u></u></p><p class=3D"MsoNormal"><span style=3D"font-size:11pt;fon=
t-family:Arial,sans-serif;color:rgb(31,73,125)">We don&#39;t have a spam fi=
lter. Please CC <a href=3D"mailto:neil.stainton@gmail.com" target=3D"_blank=
">neil.stainton@gmail.com</a> if your emails are bouncing.</span><u></u><u>=
</u></p><p class=3D"MsoNormal"><span style=3D"font-size:11pt;font-family:Ar=
ial,sans-serif;color:rgb(31,73,125)">=C2=A0</span><u></u><u></u></p><p clas=
s=3D"MsoNormal"><span style=3D"font-size:11pt;font-family:Arial,sans-serif;=
color:rgb(31,73,125)">Tracking shows the parcel is on its way to you</span>=
<u></u><u></u></p><p class=3D"MsoNormal"><span style=3D"font-size:11pt;font=
-family:Arial,sans-serif;color:rgb(31,73,125)"><a href=3D"https://www.fedex=
.com/fedextrack/?trknbr=3D870899608448&amp;trkqual=3D2461152000~87089960844=
8~FX" target=3D"_blank">https://www.fedex.com/fedextrack/?trknbr=3D87089960=
8448&amp;trkqual=3D2461152000~870899608448~FX</a></span><u></u><u></u></p><=
p class=3D"MsoNormal"><span style=3D"font-size:11pt;font-family:Arial,sans-=
serif;color:rgb(31,73,125)">=C2=A0</span><u></u><u></u></p><p class=3D"MsoN=
ormal"><span style=3D"font-size:11pt;font-family:Arial,sans-serif;color:rgb=
(31,73,125)">What info do you need?</span><u></u><u></u></p><p class=3D"Mso=
Normal"><span style=3D"font-size:11pt;font-family:Arial,sans-serif;color:rg=
b(31,73,125)">=C2=A0</span><u></u><u></u></p><p class=3D"MsoNormal"><span s=
tyle=3D"font-size:11pt;font-family:Arial,sans-serif;color:rgb(31,73,125)">K=
ind regards,</span><u></u><u></u></p><p class=3D"MsoNormal"><span style=3D"=
font-size:11pt;font-family:Arial,sans-serif;color:rgb(31,73,125)">=C2=A0</s=
pan><u></u><u></u></p><p class=3D"MsoNormal"><span style=3D"font-size:11pt;=
font-family:Arial,sans-serif;color:rgb(31,73,125)">Neil.</span><u></u><u></=
u></p><p class=3D"MsoNormal"><span style=3D"font-size:11pt;font-family:Aria=
l,sans-serif;color:rgb(31,73,125)">=C2=A0</span><u></u><u></u></p><p class=
=3D"MsoNormal"><span style=3D"font-size:11pt;font-family:Arial,sans-serif;c=
olor:rgb(31,73,125)">---------------------------</span><u></u><u></u></p><p=
 class=3D"MsoNormal"><span style=3D"font-size:11pt;font-family:Arial,sans-s=
erif;color:rgb(31,73,125)">Neil Stainton</span><u></u><u></u></p><p class=
=3D"MsoNormal"><span style=3D"font-family:Arial,sans-serif;color:rgb(31,73,=
125)">HyperFlight Ltd</span><u></u><u></u></p><p class=3D"MsoNormal"><span =
style=3D"font-family:Arial,sans-serif;color:rgb(31,73,125)">1 Drybank Farm<=
/span><u></u><u></u></p><p class=3D"MsoNormal"><span style=3D"font-family:A=
rial,sans-serif;color:rgb(31,73,125)">Fosse Way, Ettington</span><u></u><u>=
</u></p><p class=3D"MsoNormal"><span style=3D"font-family:Arial,sans-serif;=
color:rgb(31,73,125)">Stratford-upon-Avon </span><u></u><u></u></p><p class=
=3D"MsoNormal"><span style=3D"font-family:Arial,sans-serif;color:rgb(31,73,=
125)">UK CV37 7PD</span><u></u><u></u></p><p class=3D"MsoNormal"><span styl=
e=3D"font-family:Arial,sans-serif;color:rgb(31,73,125)">=C2=A0</span><u></u=
><u></u></p><p class=3D"MsoNormal"><span style=3D"font-size:11pt;font-famil=
y:Arial,sans-serif;color:rgb(31,73,125)">Mob/WhatsApp: +44 (0)7821 351341</=
span><u></u><u></u></p><p class=3D"MsoNormal"><span style=3D"font-size:11pt=
;font-family:Arial,sans-serif;color:rgb(31,73,125)">Email: <a href=3D"mailt=
o:neil@hyperflight.co.uk" target=3D"_blank">neil@hyperflight.co.uk</a></spa=
n><u></u><u></u></p><p class=3D"MsoNormal"><span style=3D"font-size:11pt;fo=
nt-family:Arial,sans-serif;color:rgb(31,73,125)">Web =C2=A0: <a href=3D"htt=
p://www.hyperflight.co.uk" target=3D"_blank">www.hyperflight.co.uk</a></spa=
n><u></u><u></u></p><p class=3D"MsoNormal"><span style=3D"font-size:11pt;fo=
nt-family:Arial,sans-serif;color:rgb(31,73,125)">VAT ID: GB116294226</span>=
<u></u><u></u></p><p class=3D"MsoNormal"><span style=3D"font-size:11pt;font=
-family:Arial,sans-serif;color:rgb(31,73,125)">EORI: GB116294226000</span><=
u></u><u></u></p><p class=3D"MsoNormal"><span style=3D"font-size:11pt;font-=
family:Arial,sans-serif;color:rgb(31,73,125)">=C2=A0</span><u></u><u></u></=
p><p class=3D"MsoNormal"><span style=3D"font-size:11pt;font-family:Arial,sa=
ns-serif;color:rgb(31,73,125)">=C2=A0</span><u></u><u></u></p><p class=3D"M=
soNormal"><span style=3D"font-size:11pt;font-family:Arial,sans-serif;color:=
rgb(31,73,125)">=C2=A0</span><u></u><u></u></p><p class=3D"MsoNormal"><span=
 style=3D"font-size:11pt;font-family:Arial,sans-serif;color:rgb(31,73,125)"=
>=C2=A0</span><u></u><u></u></p><div style=3D"border-width:1pt medium mediu=
m;border-style:solid none none;padding:3pt 0cm 0cm;border-color:currentcolo=
r"><p class=3D"MsoNormal"><b><span lang=3D"EN-US" style=3D"font-size:11pt;f=
ont-family:Calibri,sans-serif">From:</span></b><span lang=3D"EN-US" style=
=3D"font-size:11pt;font-family:Calibri,sans-serif"> <a href=3D"mailto:grant=
r88@gmail.com" target=3D"_blank">grantr88@gmail.com</a> &lt;<a href=3D"mail=
to:grantr88@gmail.com" target=3D"_blank">grantr88@gmail.com</a>&gt; <br><b>=
Sent:</b> 23 April 2026 12:08<br><b>To:</b> <a href=3D"mailto:sales@hyperfl=
ight.co.uk" target=3D"_blank">sales@hyperflight.co.uk</a><br><b>Subject:</b=
> HyperFlight Enquiry - 22197</span><u></u><u></u></p></div><p class=3D"Mso=
Normal">=C2=A0<u></u><u></u></p><p class=3D"MsoNormal" style=3D"margin-bott=
om:12pt">Name: Grant Russell<br><br>Country: Spain<br><br>Telephone: +34614=
575270<br><br>Email: <a href=3D"mailto:grantr88@gmail.com" target=3D"_blank=
">grantr88@gmail.com</a><br><br>Enquiry: Trying to email you for assistance=
 with information for my importation, but all emails are bouncing on your s=
pam filter - order 108041<u></u><u></u></p></div></div></div></blockquote><=
/div></div></div></div></div></blockquote></div>

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