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Date: Mon, 06 Apr 2026 14:41:53 -0700
Message-ID: <28.D4.16154.1A824D96@ccg14mail04>
MIME-Version: 1.0
From: "service@paypal.co.uk" <service@paypal.co.uk>
To: Neil Stainton <sales@hyperflight.co.uk>
Subject: Your PayPal case PP-R-BMF-623470127
X-MaxCode-Template: RT000436
X-PP-Priority: 0-paypal-true
PP-Correlation-Id: f447129382e08
X-PP-Email-transmission-Id: 6d042476-3201-11f1-88fd-13e2832cfc7b
X-PP-REQUESTED-TIME: 1775511706422
X-Email-Type-Id: RT000436
AMQ-Delivery-Message-Id: nullval
X-XPT-XSL-Name: nullval
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=3D"display:none;color:#F5F7FA;font-size:0px;line-height:0px">Neil Stainton=
, we received the information you sent.</h4>=0A    <table cellPadding=3D"0"=
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=0A              <tbody>=0A                <tr>=0A                  <td>=0A=
                    <table cellPadding=3D"0" cellSpacing=3D"0" border=3D"0"=
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=0A                                  <td align=3D"center" style=3D"color:#9=
29496;font-weight:450;font-size:12px;line-height:9px;padding:10px 0px"><spa=
n>Hi Neil Stainton,</span></td>=0A                                </tr>=0A =
                             </tbody>=0A                            </table=
>=0A                          </td>=0A                        </tr>=0A     =
                   <tr>=0A                          <td>=0A                =
            <table width=3D"100%" cellPadding=3D"0" cellSpacing=3D"0" borde=
r=3D"0" dir=3D"ltr" role=3D"presentation">=0A                              =
<tbody>=0A                                <tr>=0A                          =
        <td align=3D"center" style=3D"padding:24px 24px 40px 24px"><img src=
=3D"https://www.paypalobjects.com/digitalassets/c/system-triggered-email/n/=
layout/images/ppe/pp-logo_x2.png" style=3D"display:block" border=3D"0" widt=
h=3D"51" height=3D"51" alt=3D"PayPal" title=3D"PayPal" /></td>=0A          =
                      </tr>=0A                              </tbody>=0A    =
                        </table>=0A                          </td>=0A      =
                  </tr>=0A                      </tbody>=0A                =
    </table>=0A                  </td>=0A                </tr>=0A          =
    </tbody>=0A            </table>=0A            <table cellPadding=3D"0" =
cellSpacing=3D"0" border=3D"0" width=3D"100%" class=3D"ppsans" dir=3D"ltr" =
role=3D"presentation">=0A              <tbody>=0A                <tr>=0A   =
               <td width=3D"640" valign=3D"top">=0A                    <tab=
le width=3D"100%" cellSpacing=3D"0" cellPadding=3D"0" border=3D"0" role=3D"=
presentation">=0A                      <tbody>=0A                        <t=
r>=0A                          <td align=3D"center" style=3D"padding:0px 24=
px 40px 24px;word-break:break-word">=0A                            <p class=
=3D"ppsans" style=3D"font-size:42px;line-height:46px;font-weight:900;color:=
#000;margin:0"><span>Thank you for your response</span></p>=0A             =
             </td>=0A                        </tr>=0A                      =
</tbody>=0A                    </table>=0A                    <table width=
=3D"100%" cellPadding=3D"0" cellSpacing=3D"0" border=3D"0">=0A             =
         <tbody>=0A                        <tr>=0A                         =
 <td class=3D"ppsans" style=3D"padding:0px 24px 24px 24px">=0A             =
               <p class=3D"ppsans" style=3D"font-size:14px;line-height:20px=
;color:#000000;margin:0;word-break:break-word" dir=3D"ltr"><span>We're curr=
ently reviewing the information you've sent for the case oliver Mack opened=
. We'll carefully review all the information before we decide on the outco=
me of the case. We'll let you know if we need any more information from you=
 and we'll contact you when we've reached a decision.</span></p>=0A        =
                  </td>=0A                        </tr>=0A                 =
     </tbody>=0A                    </table>=0A                    <table w=
idth=3D"100%" cellPadding=3D"0" cellSpacing=3D"0" border=3D"0">=0A         =
             <tbody>=0A                        <tr>=0A                     =
     <td class=3D"ppsans" style=3D"padding:0px 24px 24px 24px">=0A         =
                   <p class=3D"ppsans" style=3D"font-size:14px;line-height:=
20px;color:#000000;margin:0;word-break:break-word" dir=3D"ltr"><span>The =
=C2=A371.93=C2=A0GBP from this transaction is being temporarily held. This =
money will appear in your PayPal balance, but it can't be transferred until=
 this case has been resolved.</span></p>=0A                          </td>=
=0A                        </tr>=0A                      </tbody>=0A       =
             </table>=0A                    <table id=3D"transactionDetails=
" width=3D"100%" cellSpacing=3D"0" cellPadding=3D"0" border=3D"0">=0A      =
                <tbody>=0A                        <tr>=0A                  =
        <td style=3D"padding:0px 24px 24px 24px">=0A                       =
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    <tbody>=0A                                <tr>=0A                      =
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op;padding:20px 24px">=0A                                    <table width=
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tion">=0A                                      <tbody>=0A                  =
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style=3D"padding:0px">=0A                                            <table=
 width=3D"100%" cellSpacing=3D"0" cellPadding=3D"0" border=3D"0">=0A       =
                                       <tbody>=0A                          =
                      <tr>=0A                                              =
    <td valign=3D"top">=0A                                                 =
   <p style=3D"font-weight:500;font-size:20px;line-height:28px;color:#00000=
0;margin:0" dir=3D"ltr"><span>Transaction details</span></p>=0A            =
                                      </td>=0A                             =
                   </tr>=0A                                              </=
tbody>=0A                                            </table>=0A           =
                               </td>=0A                                    =
    </tr>=0A                                      </tbody>=0A              =
                      </table>=0A                                  </td>=0A=
                                </tr>=0A                                <tr=
>=0A                                  <td align=3D"center" style=3D"padding=
:0px 24px 5px 24px">=0A                                    <table width=3D"=
100%" cellSpacing=3D"0" cellPadding=3D"0" border=3D"0" dir=3D"ltr">=0A     =
                                 <tbody>=0A                                =
        <tr>=0A                                          <td align=3D"cente=
r" style=3D"padding:0px 0px 10px 0px">=0A                                  =
          <table id=3D"transactionRow" width=3D"100%" cellPadding=3D"0" cel=
lSpacing=3D"0" border=3D"0" dir=3D"ltr">=0A                                =
              <tbody>=0A                                                <tr=
>=0A                                                  <td valign=3D"top" st=
yle=3D"font-size:14px;line-height:20px;font-weight:700;padding-bottom:2px">=
<span>Case ID</span></td>=0A                                               =
 </tr>=0A                                                <tr>=0A           =
                                       <td valign=3D"top" style=3D"font-siz=
e:14px;line-height:20px"><span>PP-R-BMF-623470127</span></td>=0A           =
                                     </tr>=0A                              =
                </tbody>=0A                                            </ta=
ble>=0A                                          </td>=0A                  =
                      </tr>=0A                                      </tbody=
>=0A                                    </table>=0A                        =
            <table width=3D"100%" cellSpacing=3D"0" cellPadding=3D"0" borde=
r=3D"0" dir=3D"ltr">=0A                                      <tbody>=0A    =
                                    <tr>=0A                                =
          <td align=3D"center" style=3D"padding:0px 0px 10px 0px">=0A      =
                                      <table id=3D"transactionRow" width=3D=
"100%" cellPadding=3D"0" cellSpacing=3D"0" border=3D"0" dir=3D"ltr">=0A    =
                                          <tbody>=0A                       =
                         <tr>=0A                                           =
       <td valign=3D"top" style=3D"font-size:14px;line-height:20px;font-wei=
ght:700;padding-bottom:2px"><span>Buyer's name</span></td>=0A              =
                                  </tr>=0A                                 =
               <tr>=0A                                                  <td=
 valign=3D"top" style=3D"font-size:14px;line-height:20px"><span>oliver Mack=
</span></td>=0A                                                </tr>=0A    =
                                          </tbody>=0A                      =
                      </table>=0A                                          =
</td>=0A                                        </tr>=0A                   =
                   </tbody>=0A                                    </table>=
=0A                                    <table width=3D"100%" cellSpacing=3D=
"0" cellPadding=3D"0" border=3D"0" dir=3D"ltr">=0A                         =
             <tbody>=0A                                        <tr>=0A     =
                                     <td align=3D"center" style=3D"padding:=
0px 0px 10px 0px">=0A                                            <table id=
=3D"transactionRow" width=3D"100%" cellPadding=3D"0" cellSpacing=3D"0" bord=
er=3D"0" dir=3D"ltr">=0A                                              <tbod=
y>=0A                                                <tr>=0A               =
                                   <td valign=3D"top" style=3D"font-size:14=
px;line-height:20px;font-weight:700;padding-bottom:2px"><span>Transaction d=
ate</span></td>=0A                                                </tr>=0A =
                                               <tr>=0A                     =
                             <td valign=3D"top" style=3D"font-size:14px;lin=
e-height:20px"><span>22 December 2025</span></td>=0A                       =
                         </tr>=0A                                          =
    </tbody>=0A                                            </table>=0A     =
                                     </td>=0A                              =
          </tr>=0A                                      </tbody>=0A        =
                            </table>=0A                                    =
<table width=3D"100%" cellSpacing=3D"0" cellPadding=3D"0" border=3D"0" dir=
=3D"ltr">=0A                                      <tbody>=0A               =
                         <tr>=0A                                          <=
td align=3D"center" style=3D"padding:0px 0px 10px 0px">=0A                 =
                           <table id=3D"transactionRow" width=3D"100%" cell=
Padding=3D"0" cellSpacing=3D"0" border=3D"0" dir=3D"ltr">=0A               =
                               <tbody>=0A                                  =
              <tr>=0A                                                  <td =
valign=3D"top" style=3D"font-size:14px;line-height:20px;font-weight:700;pad=
ding-bottom:2px"><span>Transaction amount</span></td>=0A                   =
                             </tr>=0A                                      =
          <tr>=0A                                                  <td vali=
gn=3D"top" style=3D"font-size:14px;line-height:20px"><span>=C2=A371.93=C2=
=A0GBP</span></td>=0A                                                </tr>=
=0A                                              </tbody>=0A               =
                             </table>=0A                                   =
       </td>=0A                                        </tr>=0A            =
                          </tbody>=0A                                    </=
table>=0A                                    <table width=3D"100%" cellSpac=
ing=3D"0" cellPadding=3D"0" border=3D"0" dir=3D"ltr">=0A                   =
                   <tbody>=0A                                        <tr>=
=0A                                          <td align=3D"center" style=3D"=
padding:0px 0px 10px 0px">=0A                                            <t=
able id=3D"transactionRow" width=3D"100%" cellPadding=3D"0" cellSpacing=3D"=
0" border=3D"0" dir=3D"ltr">=0A                                            =
  <tbody>=0A                                                <tr>=0A        =
                                          <td valign=3D"top" style=3D"font-=
size:14px;line-height:20px;font-weight:700;padding-bottom:2px"><span>Transa=
ction ID</span></td>=0A                                                </tr=
>=0A                                                <tr>=0A                =
                                  <td valign=3D"top" style=3D"font-size:14p=
x;line-height:20px"><span>6NY72291DB849274X</span></td>=0A                 =
                               </tr>=0A                                    =
          </tbody>=0A                                            </table>=
=0A                                          </td>=0A                      =
                  </tr>=0A                                      </tbody>=0A=
                                    </table>=0A                            =
        <table width=3D"100%" cellSpacing=3D"0" cellPadding=3D"0" border=3D=
"0" dir=3D"ltr">=0A                                      <tbody>=0A        =
                                <tr>=0A                                    =
      <td align=3D"center" style=3D"padding:0px 0px 24px 0px">=0A          =
                                  <table id=3D"transactionRow" width=3D"100=
%" cellPadding=3D"0" cellSpacing=3D"0" border=3D"0" dir=3D"ltr">=0A        =
                                      <tbody>=0A                           =
                     <tr>=0A                                               =
   <td valign=3D"top" style=3D"font-size:14px;line-height:20px;font-weight:=
700;padding-bottom:2px"><span>Dispute amount</span></td>=0A                =
                                </tr>=0A                                   =
             <tr>=0A                                                  <td v=
align=3D"top" style=3D"font-size:14px;line-height:20px"><span>=C2=A371.93=
=C2=A0GBP</span></td>=0A                                                </t=
r>=0A                                              </tbody>=0A             =
                               </table>=0A                                 =
         </td>=0A                                        </tr>=0A          =
                            </tbody>=0A                                    =
</table>=0A                                  </td>=0A                      =
          </tr>=0A                              </tbody>=0A                =
            </table>=0A                          </td>=0A                  =
      </tr>=0A                      </tbody>=0A                    </table>=
=0A                    <table width=3D"100%" cellPadding=3D"0" cellSpacing=
=3D"0" border=3D"0">=0A                      <tbody>=0A                    =
    <tr>=0A                          <td class=3D"ppsans" style=3D"padding:=
0px 24px 24px 24px">=0A                            <p class=3D"ppsans" styl=
e=3D"font-size:14px;line-height:20px;color:#000000;margin:0;word-break:brea=
k-word" dir=3D"ltr"><span>Learn how we review and resolve cases by viewing =
the PayPal User Agreement. Click 'Legal' at the bottom of any PayPal page.<=
/span></p>=0A                          </td>=0A                        </tr=
>=0A                      </tbody>=0A                    </table>=0A       =
             <table width=3D"100%" cellPadding=3D"0" cellSpacing=3D"0" bord=
er=3D"0">=0A                      <tbody>=0A                        <tr>=0A=
                          <td class=3D"ppsans" style=3D"padding:0px 24px 24=
px 24px">=0A                            <p class=3D"ppsans" style=3D"font-s=
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