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In-Reply-To: <6d6d1f5f7787bfbe24b4463007eefa88@clm-pro.com>
From: "sales@hyperflight.co.uk" <sales@hyperflight.co.uk>
Date: Tue, 30 Jun 2026 08:28:03 +0100
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Message-ID: <CAEDyXA4QrVT379V_1P4Pvc6KXyFgX8G=49Q=q-z_g4ic7Knf=A@mail.gmail.com>
Subject: Re: FW: Wrong model
To: info@clm-pro.com
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Hi Nikola,
Oh no! I=E2=80=99m very sorry about the accident. Hope your bruised ribs ar=
e not
too painful and you recover quickly
Thank you very much for sending our shipment. Can you send the invoice
please?
Kind regards, Neil.
This message has been dictated to my phone. Please ignore any errors.
On Tue, 30 Jun 2026 at 07:54, <info@clm-pro.com> wrote:
> Hello Neil,
>
> Now the situation is even worse. I had an accident and bruised several
> ribs, and I was in the hospital for some time. I have now been
> discharged and am back home.
>
> I managed to send your package before the accident. I hope it will be
> delivered to you this week.
>
> Tracking: CE421385611HR
>
> https://posiljka.posta.hr/en/tracking/trackingdata?barcode=3DCE421385611H=
R
>
> Kind regards,
> Nikola
>
> On 2026-06-29 13:20, sales@hyperflight.co.uk wrote:
> > Hi Nikola,
> >
> > I hope you are better.
> >
> > Have you managed to despatch our Prime RES III or Prime Q orders?
> >
> > Kind regards,
> >
> > Neil.
> >
> > ---------------------------
> > Neil Stainton
> > HyperFlight Ltd
> > 1 Drybank Farm
> > Fosse Way, Ettington
> > Stratford-upon-Avon
> > UK CV37 7PD
> >
> > Mob/WhatsApp: +44 (0)7821 351341
> > Email: neil@hyperflight.co.uk
> > Web : www.hyperflight.co.uk
> > VAT ID: GB116294226
> > EORI: GB116294226000
> >
> >
> >
> > -----Original Message-----
> > From: sales@hyperflight.co.uk <sales@hyperflight.co.uk>
> > Sent: 18 June 2026 16:46
> > To: 'info@clm-pro.com' <info@clm-pro.com>
> > Subject: RE: FW: Wrong model
> >
> > Hi Nikola,
> >
> > Thanks for the tracking info.
> >
> > No problem with the small delay.
> >
> > I am very sorry you have been unwell. I hope you return to full health
> > very
> > quickly.
> >
> > Kind regards,
> >
> > Neil.
> >
> > ---------------------------
> > Neil Stainton
> > HyperFlight Ltd
> > 1 Drybank Farm
> > Fosse Way, Ettington
> > Stratford-upon-Avon
> > UK CV37 7PD
> >
> > Mob/WhatsApp: +44 (0)7821 351341
> > Email: neil@hyperflight.co.uk
> > Web : www.hyperflight.co.uk
> > VAT ID: GB116294226
> > EORI: GB116294226000
> >
> >
> >
> > -----Original Message-----
> > From: info@clm-pro.com <info@clm-pro.com>
> > Sent: 18 June 2026 15:43
> > To: sales@hyperflight.co.uk
> > Subject: Re: FW: Wrong model
> >
> > Hello Neil,
> >
> > I sent the package last week. It should be delivered soon.
> >
> > Tracking number: CE421300616HR
> >
> > I did not manage to let you know earlier because I ended up in the
> > hospital. I am having problems with my eye and head again, so things
> > have been a bit difficult.
> >
> > I had planned to send your package tomorrow. However, since I am now a
> > little behind, I will finish packing everything on Monday and send you
> > the package with the Prime Q models.
> >
> > Kind regards,
> > Nikola
> >
> > Kind regards,
> > Nikola Prprovic
> >
> > On 2026-06-18 16:00, sales@hyperflight.co.uk wrote:
> >> Hi Nikola,
> >>
> >> Have you sent the package yet? Do you have a tracking number?
> >>
> >> Kind regards,
> >>
> >> Neil.
> >>
> >> ---------------------------
> >> Neil Stainton
> >> HyperFlight Ltd
> >> 1 Drybank Farm
> >> Fosse Way, Ettington
> >> Stratford-upon-Avon
> >> UK CV37 7PD
> >>
> >> Mob/WhatsApp: +44 (0)7821 351341
> >> Email: neil@hyperflight.co.uk
> >> Web : www.hyperflight.co.uk
> >> VAT ID: GB116294226
> >> EORI: GB116294226000
> >>
> >>
> >>
> >> -----Original Message-----
> >> From: info@clm-pro.com <info@clm-pro.com>
> >> Sent: 04 June 2026 21:03
> >> To: sales@hyperflight.co.uk
> >> Subject: Re: FW: Wrong model
> >>
> >> Hello Neil,
> >>
> >> No problem, we will send the package directly to Richard Hobson.
> >>
> >> At the beginning of next week, we will prepare everything and ship the
> >> package.
> >>
> >> Kind regards,
> >> Nikola prprovic
> >>
> >> On 2026-06-04 14:52, sales@hyperflight.co.uk wrote:
> >>> Hi Nikola,
> >>>
> >>> < If you would like, we can send you only that one electric fuselage
> >>> for
> >>> the Prime III, so that you can forward it to the customer as soon as
> >>> possible.>
> >>>
> >>> Yes please, that would be very nice. If it is no extra work, could
> >>> you
> >>> send it
> >>> direct to the customer's address:
> >>>
> >>> Richard Hobson
> >>> 4 Belmont Road
> >>> Minster on Sea
> >>> Sheerness
> >>> Kent ME12 3BL
> >>> United Kingdom
> >>>
> >>> Tel: 07999525374
> >>> Email: richardhobson1206@gmail.com
> >>>
> >>> I am very sorry about the plywood problem. I hope you manage to
> >>> source
> >>> some good
> >>> wood soon!
> >>>
> >>> Kind regards,
> >>>
> >>> Neil.
> >>>
> >>> ---------------------------
> >>> Neil Stainton
> >>> HyperFlight Ltd
> >>> 1 Drybank Farm
> >>> Fosse Way, Ettington
> >>> Stratford-upon-Avon
> >>> UK CV37 7PD
> >>>
> >>> Mob/WhatsApp: +44 (0)7821 351341
> >>> Email: neil@hyperflight.co.uk
> >>> Web : www.hyperflight.co.uk
> >>> VAT ID: GB116294226
> >>> EORI: GB116294226000
> >>>
> >>>
> >>>
> >>>
> >>> -----Original Message-----
> >>> From: info@clm-pro.com <info@clm-pro.com>
> >>> Sent: 04 June 2026 09:12
> >>> To: sales@hyperflight.co.uk
> >>> Subject: Re: FW: Wrong model
> >>>
> >>> Hello Neil,
> >>>
> >>> If you would like, we can send you only that one electric fuselage
> >>> for
> >>> the Prime III, so that you can forward it to the customer as soon as
> >>> possible.
> >>>
> >>> Everything is clearly explained on your website, so it is almost
> >>> impossible to order the wrong item. Sometimes customers simply do not
> >>> read the description and do not pay attention to the details.
> >>>
> >>> At the moment, we are having problems sourcing 1 mm aero plywood for
> >>> laser cutting.
> >>> The last shipments from three different suppliers were not of a
> >>> quality
> >>> that meets our standards.
> >>>
> >>> When we cut the largest wing parts, such as the trailing edge and
> >>> other
> >>> components, the entire piece of material warps badly. We do not want
> >>> to
> >>> include such parts in the package, as it would look unprofessional on
> >>> our side.
> >>>
> >>> We are now waiting for a new shipment to see what the quality will be
> >>> like.
> >>>
> >>> Kind regards,
> >>> Nikola
> >>>
> >>> Kind regards,
> >>> Nikola Prprovic
> >>>
> >>> On 2026-06-01 20:22, sales@hyperflight.co.uk wrote:
> >>>> Hi Nikola,
> >>>>
> >>>> A customer ordered a glider Prime RES III when he wanted an electric
> >>>> model. He started building it before realising. :-(
> >>>>
> >>>> And of course he is now blaming our unclear website for his mistake.
> >>>>
> >>>> Could you please send the balsa and ply parts for a Prime RES III
> >>>> electric pod with our Prime RES III order? Apologies for this
> >>>> special
> >>>> request.
> >>>>
> >>>> I have sent an updated order email.
> >>>>
> >>>> Kind regards,
> >>>>
> >>>> Neil.
> >>>>
> >>>> ---------------------------
> >>>>
> >>>> Neil Stainton
> >>>>
> >>>> HyperFlight Ltd
> >>>>
> >>>> 1 Drybank Farm
> >>>>
> >>>> Fosse Way, Ettington
> >>>>
> >>>> Stratford-upon-Avon
> >>>>
> >>>> UK CV37 7PD
> >>>>
> >>>> Mob/WhatsApp: +44 (0)7821 351341
> >>>>
> >>>> Email: neil@hyperflight.co.uk
> >>>>
> >>>> Web : www.hyperflight.co.uk
> >>>>
> >>>> VAT ID: GB116294226
> >>>>
> >>>> EORI: GB116294226000
> >>>>
> >>>> From: sales@hyperflight.co.uk <sales@hyperflight.co.uk>
> >>>> Sent: 01 June 2026 18:43
> >>>> To: 'Richard Hobson' <richardhobson1206@gmail.com>
> >>>> Cc: surinder@itpartnership.com
> >>>> Subject: RE: Wrong model
> >>>>
> >>>> Hi Richard,
> >>>>
> >>>> On the website it is much clearer, it looks like this:
> >>>>
> >>>> It is just that on the confirmation email we list the option names
> >>>> _Glider/Electric, Tail type _followed by the option chosen _F3L
> >>>> Glider, V tail._
> >>>>
> >>>> It doesn't follow to say the unclear confirmation email is the
> >>>> reason
> >>>> you selected the option.
> >>>>
> >>>> Kind regards,
> >>>>
> >>>> Neil.
> >>>>
> >>>> ---------------------------
> >>>>
> >>>> Neil Stainton
> >>>>
> >>>> HyperFlight Ltd
> >>>>
> >>>> 1 Drybank Farm
> >>>>
> >>>> Fosse Way, Ettington
> >>>>
> >>>> Stratford-upon-Avon
> >>>>
> >>>> UK CV37 7PD
> >>>>
> >>>> Mob/WhatsApp: +44 (0)7821 351341
> >>>>
> >>>> Email: neil@hyperflight.co.uk
> >>>>
> >>>> Web : www.hyperflight.co.uk [1]
> >>>>
> >>>> VAT ID: GB116294226
> >>>>
> >>>> EORI: GB116294226000
> >>>>
> >>>> From: Richard Hobson <richardhobson1206@gmail.com>
> >>>> Sent: 01 June 2026 17:28
> >>>> To: sales@hyperflight.co.uk
> >>>> Subject: Wrong model
> >>>>
> >>>> Hello I just looked at my email from you as can see from that it was
> >>>> not my mistake as it saying that I had order if had not got that
> >>>> email
> >>>> I would contact you straight away .
> >>>>
> >>>> Richard,C,Hobson Regards
> >>>>
> >>>> Links:
> >>>> ------
> >>>> [1] http://www.hyperflight.co.uk
>
>
--000000000000a59ccf065573849c
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable
<div dir=3D"auto">Hi <span style=3D"font-family:-apple-system,sans-serif;fo=
nt-size:inherit">Nikola,=C2=A0</span></div><div dir=3D"auto"><br></div><div=
dir=3D"auto">Oh no! I=E2=80=99m very sorry about the accident. Hope your b=
ruised ribs are not too painful and you recover quickly</div><div dir=3D"au=
to"><br></div><div dir=3D"auto">Thank you very much for sending our shipmen=
t. Can you send the invoice please?</div><div dir=3D"auto"><br clear=3D"all=
"><div dir=3D"auto"><div dir=3D"ltr" class=3D"gmail_signature" data-smartma=
il=3D"gmail_signature">Kind regards, Neil. <br><br>This message has been di=
ctated to my phone. Please ignore any errors.</div></div></div><div><br><di=
v class=3D"gmail_quote gmail_quote_container"><div dir=3D"ltr" class=3D"gma=
il_attr">On Tue, 30 Jun 2026 at 07:54, <<a href=3D"mailto:info@clm-pro.c=
om">info@clm-pro.com</a>> wrote:<br></div><blockquote class=3D"gmail_quo=
te" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"=
>Hello Neil,<br>
<br>
Now the situation is even worse. I had an accident and bruised several <br>
ribs, and I was in the hospital for some time. I have now been <br>
discharged and am back home.<br>
<br>
I managed to send your package before the accident. I hope it will be <br>
delivered to you this week.<br>
<br>
Tracking: CE421385611HR<br>
<br>
<a href=3D"https://posiljka.posta.hr/en/tracking/trackingdata?barcode=3DCE4=
21385611HR" rel=3D"noreferrer" target=3D"_blank">https://posiljka.posta.hr/=
en/tracking/trackingdata?barcode=3DCE421385611HR</a><br>
<br>
Kind regards,<br>
Nikola<br>
<br>
On 2026-06-29 13:20, <a href=3D"mailto:sales@hyperflight.co.uk" target=3D"_=
blank">sales@hyperflight.co.uk</a> wrote:<br>
> Hi Nikola,<br>
> <br>
> I hope you are better.<br>
> <br>
> Have you managed to despatch our Prime RES III or Prime Q orders?<br>
> <br>
> Kind regards,<br>
> <br>
> Neil.<br>
> <br>
> ---------------------------<br>
> Neil Stainton<br>
> HyperFlight Ltd<br>
> 1 Drybank Farm<br>
> Fosse Way, Ettington<br>
> Stratford-upon-Avon<br>
> UK CV37 7PD<br>
> <br>
> Mob/WhatsApp: +44 (0)7821 351341<br>
> Email: <a href=3D"mailto:neil@hyperflight.co.uk" target=3D"_blank">nei=
l@hyperflight.co.uk</a><br>
> Web=C2=A0 : <a href=3D"http://www.hyperflight.co.uk" rel=3D"noreferrer=
" target=3D"_blank">www.hyperflight.co.uk</a><br>
> VAT ID: GB116294226<br>
> EORI: GB116294226000<br>
> <br>
> <br>
> <br>
> -----Original Message-----<br>
> From: <a href=3D"mailto:sales@hyperflight.co.uk" target=3D"_blank">sal=
es@hyperflight.co.uk</a> <<a href=3D"mailto:sales@hyperflight.co.uk" tar=
get=3D"_blank">sales@hyperflight.co.uk</a>><br>
> Sent: 18 June 2026 16:46<br>
> To: '<a href=3D"mailto:info@clm-pro.com" target=3D"_blank">info@cl=
m-pro.com</a>' <<a href=3D"mailto:info@clm-pro.com" target=3D"_blank=
">info@clm-pro.com</a>><br>
> Subject: RE: FW: Wrong model<br>
> <br>
> Hi Nikola,<br>
> <br>
> Thanks for the tracking info.<br>
> <br>
> No problem with the small delay.<br>
> <br>
> I am very sorry you have been unwell. I hope you return to full health=
<br>
> very<br>
> quickly.<br>
> <br>
> Kind regards,<br>
> <br>
> Neil.<br>
> <br>
> ---------------------------<br>
> Neil Stainton<br>
> HyperFlight Ltd<br>
> 1 Drybank Farm<br>
> Fosse Way, Ettington<br>
> Stratford-upon-Avon<br>
> UK CV37 7PD<br>
> <br>
> Mob/WhatsApp: +44 (0)7821 351341<br>
> Email: <a href=3D"mailto:neil@hyperflight.co.uk" target=3D"_blank">nei=
l@hyperflight.co.uk</a><br>
> Web=C2=A0 : <a href=3D"http://www.hyperflight.co.uk" rel=3D"noreferrer=
" target=3D"_blank">www.hyperflight.co.uk</a><br>
> VAT ID: GB116294226<br>
> EORI: GB116294226000<br>
> <br>
> <br>
> <br>
> -----Original Message-----<br>
> From: <a href=3D"mailto:info@clm-pro.com" target=3D"_blank">info@clm-p=
ro.com</a> <<a href=3D"mailto:info@clm-pro.com" target=3D"_blank">info@c=
lm-pro.com</a>><br>
> Sent: 18 June 2026 15:43<br>
> To: <a href=3D"mailto:sales@hyperflight.co.uk" target=3D"_blank">sales=
@hyperflight.co.uk</a><br>
> Subject: Re: FW: Wrong model<br>
> <br>
> Hello Neil,<br>
> <br>
> I sent the package last week. It should be delivered soon.<br>
> <br>
> Tracking number: CE421300616HR<br>
> <br>
> I did not manage to let you know earlier because I ended up in the<br>
> hospital. I am having problems with my eye and head again, so things<b=
r>
> have been a bit difficult.<br>
> <br>
> I had planned to send your package tomorrow. However, since I am now a=
<br>
> little behind, I will finish packing everything on Monday and send you=
<br>
> the package with the Prime Q models.<br>
> <br>
> Kind regards,<br>
> Nikola<br>
> <br>
> Kind regards,<br>
> Nikola Prprovic<br>
> <br>
> On 2026-06-18 16:00, <a href=3D"mailto:sales@hyperflight.co.uk" target=
=3D"_blank">sales@hyperflight.co.uk</a> wrote:<br>
>> Hi Nikola,<br>
>> <br>
>> Have you sent the package yet? Do you have a tracking number?<br>
>> <br>
>> Kind regards,<br>
>> <br>
>> Neil.<br>
>> <br>
>> ---------------------------<br>
>> Neil Stainton<br>
>> HyperFlight Ltd<br>
>> 1 Drybank Farm<br>
>> Fosse Way, Ettington<br>
>> Stratford-upon-Avon<br>
>> UK CV37 7PD<br>
>> <br>
>> Mob/WhatsApp: +44 (0)7821 351341<br>
>> Email: <a href=3D"mailto:neil@hyperflight.co.uk" target=3D"_blank"=
>neil@hyperflight.co.uk</a><br>
>> Web=C2=A0 : <a href=3D"http://www.hyperflight.co.uk" rel=3D"norefe=
rrer" target=3D"_blank">www.hyperflight.co.uk</a><br>
>> VAT ID: GB116294226<br>
>> EORI: GB116294226000<br>
>> <br>
>> <br>
>> <br>
>> -----Original Message-----<br>
>> From: <a href=3D"mailto:info@clm-pro.com" target=3D"_blank">info@c=
lm-pro.com</a> <<a href=3D"mailto:info@clm-pro.com" target=3D"_blank">in=
fo@clm-pro.com</a>><br>
>> Sent: 04 June 2026 21:03<br>
>> To: <a href=3D"mailto:sales@hyperflight.co.uk" target=3D"_blank">s=
ales@hyperflight.co.uk</a><br>
>> Subject: Re: FW: Wrong model<br>
>> <br>
>> Hello Neil,<br>
>> <br>
>> No problem, we will send the package directly to Richard Hobson.<b=
r>
>> <br>
>> At the beginning of next week, we will prepare everything and ship=
the<br>
>> package.<br>
>> <br>
>> Kind regards,<br>
>> Nikola prprovic<br>
>> <br>
>> On 2026-06-04 14:52, <a href=3D"mailto:sales@hyperflight.co.uk" ta=
rget=3D"_blank">sales@hyperflight.co.uk</a> wrote:<br>
>>> Hi Nikola,<br>
>>> <br>
>>> < If you would like, we can send you only that one electric=
fuselage<br>
>>> for<br>
>>> the Prime III, so that you can forward it to the customer as s=
oon as<br>
>>> possible.><br>
>>> <br>
>>> Yes please, that would be very nice. If it is no extra work, c=
ould <br>
>>> you<br>
>>> send it<br>
>>> direct to the customer's address:<br>
>>> <br>
>>> Richard Hobson<br>
>>> 4 Belmont Road<br>
>>> Minster on Sea<br>
>>> Sheerness<br>
>>> Kent ME12 3BL<br>
>>> United Kingdom<br>
>>> <br>
>>> Tel: 07999525374<br>
>>> Email: <a href=3D"mailto:richardhobson1206@gmail.com" target=
=3D"_blank">richardhobson1206@gmail.com</a><br>
>>> <br>
>>> I am very sorry about the plywood problem. I hope you manage t=
o <br>
>>> source<br>
>>> some good<br>
>>> wood soon!<br>
>>> <br>
>>> Kind regards,<br>
>>> <br>
>>> Neil.<br>
>>> <br>
>>> ---------------------------<br>
>>> Neil Stainton<br>
>>> HyperFlight Ltd<br>
>>> 1 Drybank Farm<br>
>>> Fosse Way, Ettington<br>
>>> Stratford-upon-Avon<br>
>>> UK CV37 7PD<br>
>>> <br>
>>> Mob/WhatsApp: +44 (0)7821 351341<br>
>>> Email: <a href=3D"mailto:neil@hyperflight.co.uk" target=3D"_bl=
ank">neil@hyperflight.co.uk</a><br>
>>> Web=C2=A0 : <a href=3D"http://www.hyperflight.co.uk" rel=3D"no=
referrer" target=3D"_blank">www.hyperflight.co.uk</a><br>
>>> VAT ID: GB116294226<br>
>>> EORI: GB116294226000<br>
>>> <br>
>>> <br>
>>> <br>
>>> <br>
>>> -----Original Message-----<br>
>>> From: <a href=3D"mailto:info@clm-pro.com" target=3D"_blank">in=
fo@clm-pro.com</a> <<a href=3D"mailto:info@clm-pro.com" target=3D"_blank=
">info@clm-pro.com</a>><br>
>>> Sent: 04 June 2026 09:12<br>
>>> To: <a href=3D"mailto:sales@hyperflight.co.uk" target=3D"_blan=
k">sales@hyperflight.co.uk</a><br>
>>> Subject: Re: FW: Wrong model<br>
>>> <br>
>>> Hello Neil,<br>
>>> <br>
>>> If you would like, we can send you only that one electric fuse=
lage <br>
>>> for<br>
>>> the Prime III, so that you can forward it to the customer as s=
oon as<br>
>>> possible.<br>
>>> <br>
>>> Everything is clearly explained on your website, so it is almo=
st<br>
>>> impossible to order the wrong item. Sometimes customers simply=
do not<br>
>>> read the description and do not pay attention to the details.<=
br>
>>> <br>
>>> At the moment, we are having problems sourcing 1 mm aero plywo=
od for<br>
>>> laser cutting.<br>
>>> The last shipments from three different suppliers were not of =
a<br>
>>> quality<br>
>>> that meets our standards.<br>
>>> <br>
>>> When we cut the largest wing parts, such as the trailing edge =
and<br>
>>> other<br>
>>> components, the entire piece of material warps badly. We do no=
t want<br>
>>> to<br>
>>> include such parts in the package, as it would look unprofessi=
onal on<br>
>>> our side.<br>
>>> <br>
>>> We are now waiting for a new shipment to see what the quality =
will be<br>
>>> like.<br>
>>> <br>
>>> Kind regards,<br>
>>> Nikola<br>
>>> <br>
>>> Kind regards,<br>
>>> Nikola Prprovic<br>
>>> <br>
>>> On 2026-06-01 20:22, <a href=3D"mailto:sales@hyperflight.co.uk=
" target=3D"_blank">sales@hyperflight.co.uk</a> wrote:<br>
>>>> Hi Nikola,<br>
>>>> <br>
>>>> A customer ordered a glider Prime RES III when he wanted a=
n electric<br>
>>>> model. He started building it before realising.=C2=A0 :-(<=
br>
>>>> <br>
>>>> And of course he is now blaming our unclear website for hi=
s mistake.<br>
>>>> <br>
>>>> Could you please send the balsa and ply parts for a Prime =
RES III<br>
>>>> electric pod with our Prime RES III order? Apologies for t=
his <br>
>>>> special<br>
>>>> request.<br>
>>>> <br>
>>>> I have sent an updated order email.<br>
>>>> <br>
>>>> Kind regards,<br>
>>>> <br>
>>>> Neil.<br>
>>>> <br>
>>>> ---------------------------<br>
>>>> <br>
>>>> Neil Stainton<br>
>>>> <br>
>>>> HyperFlight Ltd<br>
>>>> <br>
>>>> 1 Drybank Farm<br>
>>>> <br>
>>>> Fosse Way, Ettington<br>
>>>> <br>
>>>> Stratford-upon-Avon<br>
>>>> <br>
>>>> UK CV37 7PD<br>
>>>> <br>
>>>> Mob/WhatsApp: +44 (0)7821 351341<br>
>>>> <br>
>>>> Email: <a href=3D"mailto:neil@hyperflight.co.uk" target=3D=
"_blank">neil@hyperflight.co.uk</a><br>
>>>> <br>
>>>> Web=C2=A0 : <a href=3D"http://www.hyperflight.co.uk" rel=
=3D"noreferrer" target=3D"_blank">www.hyperflight.co.uk</a><br>
>>>> <br>
>>>> VAT ID: GB116294226<br>
>>>> <br>
>>>> EORI: GB116294226000<br>
>>>> <br>
>>>> From: <a href=3D"mailto:sales@hyperflight.co.uk" target=3D=
"_blank">sales@hyperflight.co.uk</a> <<a href=3D"mailto:sales@hyperfligh=
t.co.uk" target=3D"_blank">sales@hyperflight.co.uk</a>><br>
>>>> Sent: 01 June 2026 18:43<br>
>>>> To: 'Richard Hobson' <<a href=3D"mailto:richard=
hobson1206@gmail.com" target=3D"_blank">richardhobson1206@gmail.com</a>>=
<br>
>>>> Cc: <a href=3D"mailto:surinder@itpartnership.com" target=
=3D"_blank">surinder@itpartnership.com</a><br>
>>>> Subject: RE: Wrong model<br>
>>>> <br>
>>>> Hi Richard,<br>
>>>> <br>
>>>> On the website it is much clearer, it looks like this:<br>
>>>> <br>
>>>> It is just that on the confirmation email we list the opti=
on names<br>
>>>> _Glider/Electric, Tail type _followed by the option chosen=
_F3L<br>
>>>> Glider, V tail._<br>
>>>> <br>
>>>> It doesn't follow to say the unclear confirmation emai=
l is the <br>
>>>> reason<br>
>>>> you selected the option.<br>
>>>> <br>
>>>> Kind regards,<br>
>>>> <br>
>>>> Neil.<br>
>>>> <br>
>>>> ---------------------------<br>
>>>> <br>
>>>> Neil Stainton<br>
>>>> <br>
>>>> HyperFlight Ltd<br>
>>>> <br>
>>>> 1 Drybank Farm<br>
>>>> <br>
>>>> Fosse Way, Ettington<br>
>>>> <br>
>>>> Stratford-upon-Avon<br>
>>>> <br>
>>>> UK CV37 7PD<br>
>>>> <br>
>>>> Mob/WhatsApp: +44 (0)7821 351341<br>
>>>> <br>
>>>> Email: <a href=3D"mailto:neil@hyperflight.co.uk" target=3D=
"_blank">neil@hyperflight.co.uk</a><br>
>>>> <br>
>>>> Web=C2=A0 : <a href=3D"http://www.hyperflight.co.uk" rel=
=3D"noreferrer" target=3D"_blank">www.hyperflight.co.uk</a> [1]<br>
>>>> <br>
>>>> VAT ID: GB116294226<br>
>>>> <br>
>>>> EORI: GB116294226000<br>
>>>> <br>
>>>> From: Richard Hobson <<a href=3D"mailto:richardhobson12=
06@gmail.com" target=3D"_blank">richardhobson1206@gmail.com</a>><br>
>>>> Sent: 01 June 2026 17:28<br>
>>>> To: <a href=3D"mailto:sales@hyperflight.co.uk" target=3D"_=
blank">sales@hyperflight.co.uk</a><br>
>>>> Subject: Wrong model<br>
>>>> <br>
>>>> Hello I just looked at my email from you as can see from t=
hat it was<br>
>>>> not my mistake as it saying that I had order if had not go=
t that<br>
>>>> email<br>
>>>> I would contact you straight away .<br>
>>>> <br>
>>>> Richard,C,Hobson Regards<br>
>>>> <br>
>>>> Links:<br>
>>>> ------<br>
>>>> [1] <a href=3D"http://www.hyperflight.co.uk" rel=3D"norefe=
rrer" target=3D"_blank">http://www.hyperflight.co.uk</a><br>
<br>
</blockquote></div></div>
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