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References: <CAPuTodAVaJj+fj+D5v4Ay2vNy5-MOvY8Ta-tvOS+W=RR8AY=hg@mail.gmail.com>
 <CAEDyXA7m4L_mcfgciA+jyFHMhOES8u5-dR=xNtNDi+9dEMvugA@mail.gmail.com>
In-Reply-To: <CAEDyXA7m4L_mcfgciA+jyFHMhOES8u5-dR=xNtNDi+9dEMvugA@mail.gmail.com>
From: Andrew Pitt <andrewpitt107@gmail.com>
Date: Mon, 3 Aug 2026 12:03:11 +1000
Message-ID: <CAPuTodCyJS3Tc0fsdT60dnC0jmq_OVgF4BOcW43XbkaDGLXHQw@mail.gmail.com>
Subject: Re: Order Ref 109863. Pug V2.1 - Missing Wing Spars from my order.
To: sales@hyperflight.co.uk
Cc: robin@hyperflight.co.uk
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Hi Neil.

Thanks for your quick reply to my email.

I also need to order some servos and other bits and pieces from
Hyperflight. If I provide my order number today, can you pop the missing
wing spars for the Pug V2.1 in with the same delivery?

I'll place my order in a couple of hours and provide an order number to you
so you can work your magic.

Thanks for your help.

Kind regards,

Andrew PITT.



On Mon, 3 Aug 2026, 00:32 sales@hyperflight.co.uk, <sales@hyperflight.co.uk=
>
wrote:

> Hi Andrew,
>
> I=E2=80=99m very sorry about this. We will dispatch the missing parts on =
Monday.
>
> Kind regards, Neil.
>
> This message has been dictated to my phone. Please ignore any errors.
>
> On Sat, 1 Aug 2026 at 07:07, Andrew Pitt <andrewpitt107@gmail.com> wrote:
>
>> Hi Hyperflight Sales team,
>>
>> I recently received my Pug V2.1 Glider in the post. Thanks for the fast
>> delivery to Australia.
>>
>> I have a slight problem. I'm missing the 2 wing spars.
>>
>> I opened the package this weekend to start building the plane, but on
>> first inspection, the 2 wing spars are missing from the box.
>>
>> I have the tail boom; the 4 thin carbon leading and trailing edges; but
>> the 2 spars are nowhere to be found.
>>
>> I'm hoping that you may be able to send the 2 missing spars so I may
>> start the build.
>>
>> Please contact me if I can provide any further information.
>>
>> Thanks in advance,
>>
>> Andrew PITT.
>>
>

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<div dir=3D"auto">Hi Neil.<div dir=3D"auto"><br></div><div dir=3D"auto">Tha=
nks for your quick=C2=A0reply to=C2=A0my email.</div><div dir=3D"auto"><br>=
</div><div dir=3D"auto">I also need to order some servos and other bits and=
=C2=A0pieces from Hyperflight. If I provide my order number today, can you =
pop the missing wing spars for the Pug V2.1 in with the same delivery?</div=
><div dir=3D"auto"><br></div><div dir=3D"auto">I&#39;ll place my order in a=
 couple of hours and provide an order number to you so you can work your ma=
gic.</div><div dir=3D"auto"><br></div><div dir=3D"auto">Thanks for your hel=
p.</div><div dir=3D"auto"><br></div><div dir=3D"auto">Kind=C2=A0regards,</d=
iv><div dir=3D"auto"><br></div><div dir=3D"auto">Andrew PITT.</div><div dir=
=3D"auto"><br></div><div dir=3D"auto"><br></div></div><br><div class=3D"gma=
il_quote gmail_quote_container"><div dir=3D"ltr" class=3D"gmail_attr">On Mo=
n, 3 Aug 2026, 00:32 <a href=3D"mailto:sales@hyperflight.co.uk">sales@hyper=
flight.co.uk</a>, &lt;<a href=3D"mailto:sales@hyperflight.co.uk">sales@hype=
rflight.co.uk</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" sty=
le=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div>H=
i Andrew,</div><div><br></div><div dir=3D"auto">I=E2=80=99m very sorry abou=
t this. We will dispatch the missing parts on Monday.=C2=A0</div><div></div=
><div><br clear=3D"all"><div><div dir=3D"ltr" class=3D"gmail_signature" dat=
a-smartmail=3D"gmail_signature">Kind regards, Neil. <br><br>This message ha=
s been dictated to my phone. Please ignore any errors.</div></div></div><di=
v><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On S=
at, 1 Aug 2026 at 07:07, Andrew Pitt &lt;<a href=3D"mailto:andrewpitt107@gm=
ail.com" target=3D"_blank" rel=3D"noreferrer">andrewpitt107@gmail.com</a>&g=
t; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 =
.8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir=3D"ltr">Hi Hyper=
flight Sales team,<div><br></div><div>I recently received my Pug V2.1 Glide=
r in the post. Thanks for the fast delivery to Australia.</div><div><br></d=
iv><div>I have a slight problem. I&#39;m missing the 2 wing spars.</div><di=
v><span style=3D"background-color:transparent"><br></span></div><div><span =
style=3D"background-color:transparent">I opened the package this weekend to=
 start building the plane, but on first inspection, the 2 wing spars are mi=
ssing=C2=A0from </span>the<span style=3D"background-color:transparent">=C2=
=A0box.</span></div><div><br></div><div>I have the tail boom; the 4 thin ca=
rbon leading and trailing edges; but the 2 spars are nowhere to be found.</=
div><div><br></div><div>I&#39;m hoping that you may be able to send the 2 m=
issing spars so I may start the build.</div><div><br></div><div>Please cont=
act me if I can provide=C2=A0any further information.</div><div><br></div><=
div>Thanks in advance,</div><div><br></div><div>Andrew PITT.</div></div>
</blockquote></div></div>
</blockquote></div>

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