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; Thu, 2 Jul 2026 13:59:54 +0100
From: <sales@hyperflight.co.uk>
To: "'FedEx UK'" <uk@fedex.com>
Cc: <southamptonuk@inxpress.com>
References: <kDULk000000000000000000000000000000000000000000000THG5QW00JUJsicptSHqO8jtYsQMNqA@sfdc.net>
<010b01dd089b$2d730a50$88591ef0$@hyperflight.co.uk> <Fj2gI000000000000000000000000000000000000000000000THHO4W00HbVvZn2uSjy9kdZH189tnA@sfdc.net>
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In-Reply-To: <dk4Vg000000000000000000000000000000000000000000000THJN5F006iyZjxizSaKvrBqBQ2CqLw@sfdc.net>
Subject: RE: [EXTERNAL] RE: Clearance of your shipment 873364601021
Date: Thu, 2 Jul 2026 13:59:55 +0100
Message-ID: <01e801dd0a22$ae33a950$0a9afbf0$@hyperflight.co.uk>
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Hi Ahmed,
> However, based on the information available, the recipient's name is Kylie
Nessa Engelsberg in the United States
I searched all our orders for these words together and separately, and we do not
have any order from that person. I do not think this is one of our parcels.
Sorry, we cannot help.
Kind regards,
Neil.
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon
UK CV37 7PD
Mob/WhatsApp: +44 (0)7821 351341
Email: neil@hyperflight.co.uk
Web : www.hyperflight.co.uk
VAT ID: GB116294226
EORI: GB116294226000
From: FedEx UK <uk@fedex.com>
Sent: 02 July 2026 11:44
To: sales@hyperflight.co.uk
Cc: southamptonuk@inxpress.com
Subject: RE: [EXTERNAL] RE: Clearance of your shipment 873364601021
Hello Neil,
Thank you for your message. I hope you are doing well.
Please accept my sincere apologies for the inconvenience you have experienced
with your parcel, number 87364601021. Unfortunately, I am unable to locate an
order number in the tracking details. However, based on the information
available, the recipient's name is Kylie Nessa Engelsberg in the United States.
I hope this information assists you in identifying the parcel.
If you require any further assistance, please do not hesitate to contact us.
Wishing you a pleasant day.
Your Feedback is incredibly Valuable: How did we do today? Please take
<https://fedex.eu.qualtrics.com/jfe/form/SV_eXQmcVdjnJspxGe?cs_unit=fedex_cs_OTQ
0NTc2Mw&Q_language=EN> 2 minutes to let us know what you think of FedEx.
Kind Regards
Ahmed M | Customer Care Representative | FedEx Express | Registered EU Head
Office: Taurusavenue 125, 2132 LS Hoofddorp, The Netherlands fedex.com
<https://www.fedex.com>
This message and any attachment are confidential and may be privileged or
otherwise protected from disclosure. If you are not the intended recipient,
please telephone or email the sender and delete this message and any attachment
from your system. If you are not the intended recipient you must not copy this
message or attachment or disclose the contents to any other person.
CGEXYZfront
--------------- Original Message ---------------
From: [sales@hyperflight.co.uk]
Sent: 7/1/2026, 1:41 PM
To: uk@fedex.com <mailto:uk@fedex.com>
Cc: southamptonuk@inxpress.com <mailto:southamptonuk@inxpress.com>
Interaction Title: RE: [EXTERNAL] RE: Clearance of your shipment 873364601021
We did reply to this yesterday, saying that we not have a record of sending any
parcel with a shipment no of 873364601021. Can you please check this?
If it is correct can you please give our order number? It should start 108 or
109, eg 109441. Alternatively the customer's name should be enough for us to
identify the parcel.
Our shipping agent, InXpress, which keeps records of all parcels we send also
emailed you saying they do not have a record of this tracking number either.
Kind regards,
Neil.
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon
UK CV37 7PD
Mob/WhatsApp: +44 (0)7821 351341
Email: neil@hyperflight.co.uk <mailto:neil@hyperflight.co.uk>
Web : www.hyperflight.co.uk
<https://urldefense.com/v3/__http:/www.hyperflight.co.uk__;!!BL9GA0TyTA!fSUeBTRZ
4txMs1k8SZSPgSPYT7sdFFhk0YuD8tfqKrbhUy70gWY9HTxn1qgWgZzxlMuGxyPoBC7AoGQ$>
VAT ID: GB116294226
EORI: GB116294226000
From: FedEx UK <uk@fedex.com <mailto:uk@fedex.com> >
Sent: 01 July 2026 12:25
To: sales@hyperflight.co.uk <mailto:sales@hyperflight.co.uk>
Subject: RE: [EXTERNAL] RE: Clearance of your shipment 873364601021
This is a gentle reminder.
Hello Team,
I hope this email finds you well.
I am emailing you regarding your shipment number 873364601021 and with support
ticket number C-247057226.
I am reaching you to inform that the shipment is currently held by customs and
our clearance team there needs the following:
Manufacturer's name and address required.
Our clearance team tried to contact the recipient to get the needed information
but there is no response from the consignee.
Kindly provide the needed information by 07/02.
Otherwise, the parcel will be returned back at your expense as per FedEx return
policy.
Rest assured once the information is obtained, I will pass it to the relevant
team to expedite the process.
Please accept my apologies regarding any inconvenience caused.
If you need any further assistance, do not hesitate to reach us via our website
<https://www.fedex.com/global/choose-location.html>
https://www.fedex.com/global/choose-location.html
Have a wonderful day!
Your Feedback is incredibly Valuable: How did we do today? Please take
<https://urldefense.com/v3/__https:/fedex.eu.qualtrics.com/jfe/form/SV_eXQmcVdjn
JspxGe?cs_unit=fedex_cs_NjM5OTU2NA&Q_language=en__;!!BL9GA0TyTA!fSUeBTRZ4txMs1k8
SZSPgSPYT7sdFFhk0YuD8tfqKrbhUy70gWY9HTxn1qgWgZzxlMuGxyPo9s3-epk$> 2 minutes to
let us know what you think of FedEx.
Kind Regards
Ayoub O | Customer Care Representative | FedEx Express | Registered Office:
Taurusavenue 125, 2132 LS Hoofddorp, The Netherlands|fedex.com
<https://www.fedex.com>
This message and any attachment are confidential and may be privileged or
otherwise protected from disclosure. If you are not the intended recipient,
please telephone or email the sender and delete this message and any attachment
from your system. If you are not the intended recipient you must not copy this
message or attachment or disclose the contents to any other person.
CGEZYXcertMP
--------------- Original Message ---------------
From: FedEx UK [uk@fedex.com]
Sent: 7/1/2026, 9:10 AM
To: sales@hyperflight.co.uk <mailto:sales@hyperflight.co.uk>
Cc: southamptonuk@inxpress.com <mailto:southamptonuk@inxpress.com>
Interaction Title: RE: [EXTERNAL] RE: Clearance of your shipment 873364601021
This is a gentle reminder.
Hello Team,
I hope this email finds you well.
I am emailing you regarding your shipment number 873364601021 and with support
ticket number C-247057226.
I am reaching you to inform that the shipment is currently held by customs and
our clearance team there needs the following:
Manufacturer's name and address required.
Our clearance team tried to contact the recipient to get the needed information
but there is no response from the consignee.
Kindly provide the needed information by 07/02.
Otherwise, the parcel will be returned back at your expense as per FedEx return
policy.
Rest assured once the information is obtained, I will pass it to the relevant
team to expedite the process.
Please accept my apologies regarding any inconvenience caused.
If you need any further assistance, do not hesitate to reach us via our website
<https://www.fedex.com/global/choose-location.html>
https://www.fedex.com/global/choose-location.html
Have a wonderful day!
Kind Regards,
Your Feedback is incredibly Valuable: How did we do today? Please take
<https://urldefense.com/v3/__https:/fedex.eu.qualtrics.com/jfe/form/SV_eXQmcVdjn
JspxGe?cs_unit=fedex_cs_*20NjcwMzU3OQ&Q_language=EN__;JQ!!BL9GA0TyTA!fSUeBTRZ4tx
Ms1k8SZSPgSPYT7sdFFhk0YuD8tfqKrbhUy70gWY9HTxn1qgWgZzxlMuGxyPopmjCf-c$> 2 minutes
to let us know what you think of FedEx.
Kind Regards
Adham M | Customer Care Representative | FedEx Express | Registered Office:
Taurusavenue 125, 2132 LS Hoofddorp, The Netherlands fedex.com
<https://www.fedex.com>
This message and any attachment are confidential and may be privileged or
otherwise protected from disclosure. If you are not the intended recipient,
please telephone or email the sender and delete this message and any attachment
from your system. If you are not the intended recipient you must not copy this
message or attachment or disclose the contents to any other person.
OTY3NDc2NA
--------------- Original Message ---------------
From: [sales@hyperflight.co.uk]
Sent: 6/30/2026, 2:17 PM
To: uk@fedex.com <mailto:uk@fedex.com>
Cc: southamptonuk@inxpress.com <mailto:southamptonuk@inxpress.com>
Interaction Title: [EXTERNAL] RE: Clearance of your shipment 873364601021
Caution! This email originated outside of FedEx. Please do not open attachments
or click links from an unknown or suspicious origin.
Hi,
I am sorry but we do not have a record of sending any parcel with a shipment no
of 873364601021. Can you please check this?
If it is correct can you please give our order number? It should start 108 or
109, eg 109441. Alternatively the customer's name should be enough for us to
identify the parcel.
Kind regards,
Neil.
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon
UK CV37 7PD
Mob/WhatsApp: +44 (0)7821 351341
Email: neil@hyperflight.co.uk <mailto:neil@hyperflight.co.uk>
Web : www.hyperflight.co.uk
<https://urldefense.com/v3/__http:/www.hyperflight.co.uk__;!!BL9GA0TyTA!aL7ovjQg
zWCuWLWyGPwxApJuBCaWCcZw6X63QmpOTcC2HPEvPjFB3Ttb25O-yldq8hZOrrOlE_EZZl8$>
VAT ID: GB116294226
EORI: GB116294226000
From: FedEx UK <uk@fedex.com <mailto:uk@fedex.com> >
Sent: 30 June 2026 14:35
To: sales@hyperflight.co.uk <mailto:sales@hyperflight.co.uk>
Subject: Clearance of your shipment 873364601021
Hello Team,
I hope this email finds you well.
I am emailing you regarding your shipment number 873364601021 and with support
ticket number C-247057226.
I am reaching you to inform that the shipment is currently held by customs and
our clearance team there needs the following:
Manufacturer's name and address required.
Our clearance team tried to contact the recipient to get the needed information
but there is no response from the consignee.
Kindly provide the needed information by 07/02.
Otherwise, the parcel will be returned back at your expense as per FedEx return
policy.
Rest assured once the information is obtained, I will pass it to the relevant
team to expedite the process.
Please accept my apologies regarding any inconvenience caused.
If you need any further assistance, do not hesitate to reach us via our website
<https://www.fedex.com/global/choose-location.html>
https://www.fedex.com/global/choose-location.html
Have a wonderful day!
Kind Regards,
Your Feedback is incredibly Valuable: How did we do today? Please take
<https://urldefense.com/v3/__https:/fedex.eu.qualtrics.com/jfe/form/SV_eXQmcVdjn
JspxGe?cs_unit=fedex_cs_*20NjcwMzU3OQ&Q_language=EN__;JQ!!BL9GA0TyTA!aL7ovjQgzWC
uWLWyGPwxApJuBCaWCcZw6X63QmpOTcC2HPEvPjFB3Ttb25O-yldq8hZOrrOlZppyNpw$> 2 minutes
to let us know what you think of FedEx.
Kind Regards
Adham M | Customer Care Representative | FedEx Express | Registered Office:
Taurusavenue 125, 2132 LS Hoofddorp, The Netherlands <https://www.fedex.com>
fedex.com
This message and any attachment are confidential and may be privileged or
otherwise protected from disclosure. If you are not the intended recipient,
please telephone or email the sender and delete this message and any attachment
from your system. If you are not the intended recipient you must not copy this
message or attachment or disclose the contents to any other person.
OTY3NDc2NA
<https://fedex-ced.my.salesforce.com/servlet/servlet.ImageServer?oid=00D3k000000
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class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Hi Ahmed,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>> However, based on the information =
available, the recipient’s name is <i>Kylie Nessa Engelsberg =
in</i> the United States<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>I searched all our orders for these words =
together and separately, and we do not have any order from that =
person. I do not think this is one of our parcels. Sorry, we =
cannot help.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Kind regards,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>---------------------------<o:p></o:p></span></=
p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil Stainton<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>HyperFlight =
Ltd<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>1 Drybank =
Farm<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>Fosse Way, =
Ettington<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>Stratford-upon-Avo=
n <o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>UK CV37 =
7PD<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'><o:p> </o:p><=
/span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Mob/WhatsApp: +44 (0)7821 =
351341<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Email: =
neil@hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Web : =
www.hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>VAT ID: GB116294226<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>EORI: GB116294226000</span><b><span =
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mso-fareast-language:EN-US'><o:p></o:p></span></b></p><p =
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o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
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0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> FedEx UK =
<uk@fedex.com> <br><b>Sent:</b> 02 July 2026 11:44<br><b>To:</b> =
sales@hyperflight.co.uk<br><b>Cc:</b> =
southamptonuk@inxpress.com<br><b>Subject:</b> RE: [EXTERNAL] RE: =
Clearance of your shipment 873364601021<o:p></o:p></span></p></div><p =
class=3DMsoNormal><o:p> </o:p></p><div><p>Hello =
Neil,<o:p></o:p></p><p>Thank you for your message. I hope you are doing =
well.<o:p></o:p></p><p>Please accept my sincere apologies for the =
inconvenience you have experienced with your parcel, number 87364601021. =
Unfortunately, I am unable to locate an order number in the tracking =
details. However, based on the information available, the =
recipient’s name is Kylie Nessa Engelsberg in the United States. I =
hope this information assists you in identifying the =
parcel.<o:p></o:p></p><p>If you require any further assistance, please =
do not hesitate to contact us.<o:p></o:p></p><p>Wishing you a pleasant =
day.<o:p></o:p></p><p class=3DMsoNormal><br>Your Feedback is incredibly =
Valuable: How did we do today? Please take <a =
href=3D"https://fedex.eu.qualtrics.com/jfe/form/SV_eXQmcVdjnJspxGe?cs_uni=
t=3Dfedex_cs_OTQ0NTc2Mw&Q_language=3DEN" title=3D"2 =
minutes"><strong><span style=3D'font-family:"Aptos",sans-serif'>2 =
minutes</span></strong></a> to let us know what you think of =
FedEx.<br><br>Kind Regards<br><br><strong><span =
style=3D'font-family:"Aptos",sans-serif'>Ahmed M</span></strong> | =
Customer Care Representative | FedEx Express | Registered EU Head =
Office: Taurusavenue 125, 2132 LS Hoofddorp, The Netherlands <a =
href=3D"https://www.fedex.com" =
title=3Dfedex.com>fedex.com</a><o:p></o:p></p></div><p><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif'>This message =
and any attachment are confidential and may be privileged or otherwise =
protected from disclosure. If you are not the intended recipient, please =
telephone or email the sender and delete this message and any attachment =
from your system. If you are not the intended recipient you must not =
copy this message or attachment or disclose the contents to any other =
person.<o:p></o:p></span></p><div><p class=3DMsoNormal><span =
style=3D'color:white'>CGEXYZfront</span><o:p></o:p></p></div><div><p =
class=3DMsoNormal> <o:p></o:p></p></div><div><p =
class=3DMsoNormal> <o:p></o:p></p></div><div><p =
class=3DMsoNormal> <o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'>--------------- Original Message =
---------------<br><b>From:</b> =
[sales@hyperflight.co.uk]<br><b>Sent:</b> 7/1/2026, 1:41 =
PM<br><b>To:</b> <a =
href=3D"mailto:uk@fedex.com">uk@fedex.com</a><br><b>Cc:</b> <a =
href=3D"mailto:southamptonuk@inxpress.com">southamptonuk@inxpress.com</a>=
<br><b>Interaction Title:</b> RE: [EXTERNAL] RE: Clearance of your =
shipment 873364601021<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>We did reply to this yesterday, saying that we =
not have a record of sending any parcel with a shipment no of =
873364601021. Can you please check this?</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>If it is correct can you please give our order =
number? It should start 108 or 109, eg 109441. Alternatively the =
customer's name should be enough for us to identify the =
parcel.</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Our shipping agent, InXpress, which keeps =
records of all parcels we send also emailed you saying they do not have =
a record of this tracking number either.</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Kind regards,</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil.</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>---------------------------</span><o:p></o:p></=
p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil Stainton</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>HyperFlight Ltd</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>1 Drybank Farm</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Fosse Way, Ettington</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Stratford-upon-Avon </span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>UK CV37 7PD</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Mob/WhatsApp: +44 (0)7821 =
351341</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Email: <a =
href=3D"mailto:neil@hyperflight.co.uk">neil@hyperflight.co.uk</a></span><=
o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Web : <a =
href=3D"https://urldefense.com/v3/__http:/www.hyperflight.co.uk__;!!BL9GA=
0TyTA!fSUeBTRZ4txMs1k8SZSPgSPYT7sdFFhk0YuD8tfqKrbhUy70gWY9HTxn1qgWgZzxlMu=
GxyPoBC7AoGQ$" =
target=3D"_blank">www.hyperflight.co.uk</a></span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>VAT ID: GB116294226</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>EORI: GB116294226000</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span =
lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> FedEx UK =
<<a href=3D"mailto:uk@fedex.com">uk@fedex.com</a>> =
<br><b>Sent:</b> 01 July 2026 12:25<br><b>To:</b> <a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a><br><b=
>Subject:</b> RE: [EXTERNAL] RE: Clearance of your shipment =
873364601021</span><o:p></o:p></p></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p><=
/o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;margin-bottom:12.0pt'><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>This=
is a gentle reminder.</span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline'><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#2E2E2E'>He=
llo Team,</span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#2E2E2E'>I =
hope this email finds you well. </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#2E2E2E'>I =
am emailing you regarding your shipment number 873364601021 and with =
support ticket number C-247057226. </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'> </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#2E2E2E'>I =
am reaching you to inform that the shipment is currently held by customs =
and our clearance team there needs the =
following:</span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#2E2E2E'>&n=
bsp;</span><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:black;borde=
r:none windowtext 1.0pt;padding:0cm'>Manufacturer’s name and =
address required.</span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#2E2E2E'>Ou=
r clearance team tried to contact the recipient to get the needed =
information but there is no response from the =
consignee.</span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'> </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#2E2E2E'>Ki=
ndly provide the needed information by =
07/02. </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'> </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#2E2E2E'>Ot=
herwise, the parcel will be returned back at your expense as per FedEx =
return policy.</span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'> </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#2E2E2E'>Re=
st assured once the information is obtained, I will pass it to the =
relevant team to expedite the process.</span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'> </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#2E2E2E'>Pl=
ease accept my apologies regarding any inconvenience =
caused. </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'> </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#2E2E2E'>If=
you need any further assistance, do not hesitate to reach us via our =
website <a href=3D"https://www.fedex.com/global/choose-location.html" =
target=3D"_blank"><span style=3D'color:#0066CC;border:none windowtext =
1.0pt;padding:0cm'>https://www.fedex.com/global/choose-location.html</spa=
n></a></span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'> </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#2E2E2E'>Ha=
ve a wonderful day!</span><o:p></o:p></p></div><p><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif'>Your Feedback =
is incredibly Valuable: How did we do today? Please take <a =
href=3D"https://urldefense.com/v3/__https:/fedex.eu.qualtrics.com/jfe/for=
m/SV_eXQmcVdjnJspxGe?cs_unit=3Dfedex_cs_NjM5OTU2NA&Q_language=3Den__;=
!!BL9GA0TyTA!fSUeBTRZ4txMs1k8SZSPgSPYT7sdFFhk0YuD8tfqKrbhUy70gWY9HTxn1qgW=
gZzxlMuGxyPo9s3-epk$" target=3D"_blank" title=3D"2 =
minutes"><strong><span style=3D'font-family:"Arial",sans-serif'>2 =
minutes</span></strong></a> to let us know what you think of =
FedEx.<br><br>Kind Regards<br><br><strong><span =
style=3D'font-family:"Arial",sans-serif'>Ayoub O</span></strong> | =
Customer Care Representative | FedEx Express | Registered Office: =
Taurusavenue 125, 2132 LS Hoofddorp, The Netherlands|<a =
href=3D"https://www.fedex.com" target=3D"_blank" =
title=3Dfedex.com>fedex.com</a></span><o:p></o:p></p><p><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif'>This message =
and any attachment are confidential and may be privileged or otherwise =
protected from disclosure. If you are not the intended recipient, please =
telephone or email the sender and delete this message and any attachment =
from your system. If you are not the intended recipient you must =
not copy this message or attachment or disclose the contents to any =
other person.</span><o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'color:white'>CGEZYXcertMP</span><o:p></o:p></p></div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;margin-bottom:12.0pt'>--------------- =
Original Message ---------------<br><b>From:</b> FedEx UK =
[uk@fedex.com]<br><b>Sent:</b> 7/1/2026, 9:10 AM<br><b>To:</b> <a =
href=3D"mailto:sales@hyperflight.co.uk" =
target=3D"_blank">sales@hyperflight.co.uk</a><br><b>Cc:</b> <a =
href=3D"mailto:southamptonuk@inxpress.com" =
target=3D"_blank">southamptonuk@inxpress.com</a><br><b>Interaction =
Title:</b> RE: [EXTERNAL] RE: Clearance of your shipment =
873364601021<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;margin-bottom:12.0pt'>This is a gentle =
reminder.<o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'>Hello Team,</span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'>I hope this email finds you =
well. </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'>I am emailing you regarding your =
shipment number 873364601021 and with support ticket number =
C-247057226. </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'> </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'>I am reaching you to inform that the =
shipment is currently held by customs and our clearance team there needs =
the following:</span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'> </span><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:black'>Manufacturer’s name and address =
required.</span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'>Our clearance team tried to contact the =
recipient to get the needed information but there is no response from =
the consignee.</span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'> </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'>Kindly provide the needed information by =
07/02. </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'> </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'>Otherwise, the parcel will be returned =
back at your expense as per FedEx return policy.</span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'> </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'>Rest assured once the information is =
obtained, I will pass it to the relevant team to expedite the =
process.</span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'> </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'>Please accept my apologies regarding any =
inconvenience caused. </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'> </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'>If you need any further assistance, do =
not hesitate to reach us via our website <a =
href=3D"https://www.fedex.com/global/choose-location.html" =
target=3D"_blank"><span =
style=3D'color:#0066CC'>https://www.fedex.com/global/choose-location.html=
</span></a></span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'> </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'>Have a wonderful =
day!</span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'> </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;white-space:=
pre-wrap;box-sizing: border-box;counter-reset: list-1 0 list-2 0 list-3 =
0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 =
0;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'>Kind =
Regards, </span><o:p></o:p></p></div><p><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif'>Your Feedback =
is incredibly Valuable: How did we do today? Please take <a =
href=3D"https://urldefense.com/v3/__https:/fedex.eu.qualtrics.com/jfe/for=
m/SV_eXQmcVdjnJspxGe?cs_unit=3Dfedex_cs_*20NjcwMzU3OQ&Q_language=3DEN=
__;JQ!!BL9GA0TyTA!fSUeBTRZ4txMs1k8SZSPgSPYT7sdFFhk0YuD8tfqKrbhUy70gWY9HTx=
n1qgWgZzxlMuGxyPopmjCf-c$" target=3D"_blank" title=3D"2 =
minutes"><strong><span style=3D'font-family:"Arial",sans-serif'>2 =
minutes</span></strong></a> to let us know what you think of =
FedEx.<br><br>Kind Regards<br><br><strong><span =
style=3D'font-family:"Arial",sans-serif'>Adham M</span></strong> | =
Customer Care Representative | FedEx Express | Registered Office: =
Taurusavenue 125, 2132 LS Hoofddorp, The Netherlands <a =
href=3D"https://www.fedex.com" target=3D"_blank" =
title=3Dfedex.com>fedex.com</a></span><o:p></o:p></p><p><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif'>This message =
and any attachment are confidential and may be privileged or otherwise =
protected from disclosure. If you are not the intended recipient, please =
telephone or email the sender and delete this message and any attachment =
from your system. If you are not the intended recipient you must not =
copy this message or attachment or disclose the contents to any other =
person.</span><o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'color:white'>OTY3NDc2NA</span><o:p></o:p></p></div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;margin-bottom:12.0pt'>--------------- =
Original Message ---------------<br><b>From:</b> =
[sales@hyperflight.co.uk]<br><b>Sent:</b> 6/30/2026, 2:17 =
PM<br><b>To:</b> <a href=3D"mailto:uk@fedex.com" =
target=3D"_blank">uk@fedex.com</a><br><b>Cc:</b> <a =
href=3D"mailto:southamptonuk@inxpress.com" =
target=3D"_blank">southamptonuk@inxpress.com</a><br><b>Interaction =
Title:</b> [EXTERNAL] RE: Clearance of your shipment =
873364601021<o:p></o:p></p></div><div><div align=3Dcenter><table =
class=3DMsoNormalTable border=3D1 cellspacing=3D0 =
cellpadding=3D0><tr><td style=3D'padding:.75pt .75pt .75pt .75pt'><p =
class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:ce=
nter'><b><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:#FF334F'>C=
aution! This email originated outside of FedEx. Please do not open =
attachments or click links from an unknown or suspicious =
origin</span></b>.<o:p></o:p></p></td></tr></table></div></div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Hi,</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>I am sorry but we do not have a record of =
sending any parcel with a shipment no of 873364601021. Can you please =
check this?</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>If it is correct can you please give our order =
number? It should start 108 or 109, eg 109441. Alternatively the =
customer's name should be enough for us to identify the =
parcel.</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Kind regards,</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil.</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>---------------------------</span><o:p></o:p></=
p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil Stainton</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>HyperFlight =
Ltd</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>1 Drybank =
Farm</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>Fosse Way, =
Ettington</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>Stratford-upon-Avo=
n </span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>UK CV37 =
7PD</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'> </span><o:p>=
</o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Mob/WhatsApp: +44 (0)7821 =
351341</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Email: <a =
href=3D"mailto:neil@hyperflight.co.uk" =
target=3D"_blank">neil@hyperflight.co.uk</a></span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Web : <a =
href=3D"https://urldefense.com/v3/__http:/www.hyperflight.co.uk__;!!BL9GA=
0TyTA!aL7ovjQgzWCuWLWyGPwxApJuBCaWCcZw6X63QmpOTcC2HPEvPjFB3Ttb25O-yldq8hZ=
OrrOlE_EZZl8$" =
target=3D"_blank">www.hyperflight.co.uk</a></span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>VAT ID: GB116294226</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>EORI: GB116294226000</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif'> </span><o=
:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span =
lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> FedEx UK =
<<a href=3D"mailto:uk@fedex.com" =
target=3D"_blank">uk@fedex.com</a>> <br><b>Sent:</b> 30 June 2026 =
14:35<br><b>To:</b> <a href=3D"mailto:sales@hyperflight.co.uk" =
target=3D"_blank">sales@hyperflight.co.uk</a><br><b>Subject:</b> =
Clearance of your shipment 873364601021</span><o:p></o:p></p></div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p><=
/o:p></p><div><p =
style=3D'margin:0cm;background:white;vertical-align:baseline'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'>Hello Team,</span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;box-sizing: =
border-box;counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 =
list-6 0 list-7 0 list-8 0 list-9 =
0;white-space:pre-wrap;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'>I hope this email finds you =
well. </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;box-sizing: =
border-box;counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 =
list-6 0 list-7 0 list-8 0 list-9 =
0;white-space:pre-wrap;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'>I am emailing you regarding your =
shipment number 873364601021 and with support ticket number =
C-247057226. </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;box-sizing: =
border-box;counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 =
list-6 0 list-7 0 list-8 0 list-9 =
0;white-space:pre-wrap;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'> </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;box-sizing: =
border-box;counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 =
list-6 0 list-7 0 list-8 0 list-9 =
0;white-space:pre-wrap;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'>I am reaching you to inform that the =
shipment is currently held by customs and our clearance team there needs =
the following:</span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;box-sizing: =
border-box;counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 =
list-6 0 list-7 0 list-8 0 list-9 =
0;white-space:pre-wrap;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'> </span><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:black'>Manufacturer’s name and address =
required.</span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;box-sizing: =
border-box;counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 =
list-6 0 list-7 0 list-8 0 list-9 =
0;white-space:pre-wrap;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'>Our clearance team tried to contact the =
recipient to get the needed information but there is no response from =
the consignee.</span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;box-sizing: =
border-box;counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 =
list-6 0 list-7 0 list-8 0 list-9 =
0;white-space:pre-wrap;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'> </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;box-sizing: =
border-box;counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 =
list-6 0 list-7 0 list-8 0 list-9 =
0;white-space:pre-wrap;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'>Kindly provide the needed information by =
07/02. </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;box-sizing: =
border-box;counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 =
list-6 0 list-7 0 list-8 0 list-9 =
0;white-space:pre-wrap;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'> </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;box-sizing: =
border-box;counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 =
list-6 0 list-7 0 list-8 0 list-9 =
0;white-space:pre-wrap;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'>Otherwise, the parcel will be returned =
back at your expense as per FedEx return policy.</span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;box-sizing: =
border-box;counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 =
list-6 0 list-7 0 list-8 0 list-9 =
0;white-space:pre-wrap;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'> </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;box-sizing: =
border-box;counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 =
list-6 0 list-7 0 list-8 0 list-9 =
0;white-space:pre-wrap;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'>Rest assured once the information is =
obtained, I will pass it to the relevant team to expedite the =
process.</span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;box-sizing: =
border-box;counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 =
list-6 0 list-7 0 list-8 0 list-9 =
0;white-space:pre-wrap;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'> </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;box-sizing: =
border-box;counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 =
list-6 0 list-7 0 list-8 0 list-9 =
0;white-space:pre-wrap;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'>Please accept my apologies regarding any =
inconvenience caused. </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;box-sizing: =
border-box;counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 =
list-6 0 list-7 0 list-8 0 list-9 =
0;white-space:pre-wrap;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'> </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;box-sizing: =
border-box;counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 =
list-6 0 list-7 0 list-8 0 list-9 =
0;white-space:pre-wrap;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'>If you need any further assistance, do =
not hesitate to reach us via our website </span><span =
style=3D'color:black'><a =
href=3D"https://www.fedex.com/global/choose-location.html" =
target=3D"_blank"><span style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#0066CC'>https://www.fedex.com/global/choose-locat=
ion.html</span></a></span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;box-sizing: =
border-box;counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 =
list-6 0 list-7 0 list-8 0 list-9 =
0;white-space:pre-wrap;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'> </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;box-sizing: =
border-box;counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 =
list-6 0 list-7 0 list-8 0 list-9 =
0;white-space:pre-wrap;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'>Have a wonderful =
day!</span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;box-sizing: =
border-box;counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 =
list-6 0 list-7 0 list-8 0 list-9 =
0;white-space:pre-wrap;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'> </span><o:p></o:p></p><p =
style=3D'margin:0cm;background:white;vertical-align:baseline;box-sizing: =
border-box;counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 =
list-6 0 list-7 0 list-8 0 list-9 =
0;white-space:pre-wrap;border:currentcolor;cursor:text'><span =
style=3D'font-size:10.0pt;font-family:"Noto =
Sans",sans-serif;color:#2E2E2E'>Kind =
Regards, </span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;margin-bottom:12.0pt'> <o:p></o:p><=
/p></div><p><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif'>Your Feedback =
is incredibly Valuable: How did we do today? Please take </span><a =
href=3D"https://urldefense.com/v3/__https:/fedex.eu.qualtrics.com/jfe/for=
m/SV_eXQmcVdjnJspxGe?cs_unit=3Dfedex_cs_*20NjcwMzU3OQ&Q_language=3DEN=
__;JQ!!BL9GA0TyTA!aL7ovjQgzWCuWLWyGPwxApJuBCaWCcZw6X63QmpOTcC2HPEvPjFB3Tt=
b25O-yldq8hZOrrOlZppyNpw$" target=3D"_blank" title=3D"2 =
minutes"><strong><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif'>2 =
minutes</span></strong></a><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif'> to let us know =
what you think of FedEx.<br><br>Kind Regards<br><br><strong><span =
style=3D'font-family:"Arial",sans-serif'>Adham M</span></strong> | =
Customer Care Representative | FedEx Express | Registered Office: =
Taurusavenue 125, 2132 LS Hoofddorp, The Netherlands </span><a =
href=3D"https://www.fedex.com" target=3D"_blank" title=3Dfedex.com><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif'>fedex.com</span>=
</a><o:p></o:p></p><p><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif'>This message =
and any attachment are confidential and may be privileged or otherwise =
protected from disclosure. If you are not the intended recipient, please =
telephone or email the sender and delete this message and any attachment =
from your system. If you are not the intended recipient you must not =
copy this message or attachment or disclose the contents to any other =
person.</span><o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'color:white'>OTY3NDc2NA</span><o:p></o:p></p></div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img =
border=3D0 width=3D1 height=3D1 style=3D'width:.0104in;height:.0104in' =
id=3D"_x0000_i1028" =
src=3D"https://fedex-ced.my.salesforce.com/servlet/servlet.ImageServer?oi=
d=3D00D3k000000v7jg&esid=3D018KY00000GY8lG&from=3Dint"><o:p></o:p=
></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img =
border=3D0 width=3D1 height=3D1 style=3D'width:.0104in;height:.0104in' =
id=3D"_x0000_i1027" =
src=3D"https://fedex-ced.my.salesforce.com/servlet/servlet.ImageServer?oi=
d=3D00D3k000000v7jg&esid=3D018KY00000GZdRS&from=3Dint"><o:p></o:p=
></p></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img =
border=3D0 width=3D1 height=3D1 style=3D'width:.0104in;height:.0104in' =
id=3D"_x0000_i1026" =
src=3D"https://fedex-ced.my.salesforce.com/servlet/servlet.ImageServer?oi=
d=3D00D3k000000v7jg&esid=3D018KY00000GZvAO&from=3Dint"><o:p></o:p=
></p></div><p class=3DMsoNormal><img border=3D0 id=3D"_x0000_i1025" =
src=3D"https://fedex-ced.my.salesforce.com/servlet/servlet.ImageServer?oi=
d=3D00D3k000000v7jg&esid=3D018KY00000Gbst5&from=3Dext"><o:p></o:p=
></p></div></body></html>
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