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Message-ID: <b288f2b0-3f14-4148-8a17-89df7db9d4b7@hr-modellbau.com>
Date: Mon, 27 Apr 2026 12:46:06 +0200
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Subject: Re: FW: Order No 108066 for ELFE 5 -F5L
To: sales@hyperflight.co.uk
References: <8494A714-22D7-4DCF-B8C4-AEBD1C892FAA@ntlworld.com> <020f01dcd5c5$831a3a40$894eaec0$@hyperflight.co.uk>
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Hello Neil,

I sincerely apologize—two identical plates were packed by mistake. As I 
handled the packaging myself, I take full responsibility for this error.

I hope you can send the correct plates to the customer, and I will 
include the plywood plates with the next shipment.

Kind regards,
Hans


Am 26.04.2026 um 23:41 schrieb sales@hyperflight.co.uk:
> Hi Neil, this is a follow up to my phone call this afternoon. I am missing what I believe is
> a ply parts sheet that includes ribs R-A-17 and R-A-21. I have been building the first
> stage of the wing and could not find these ribs. Also on that ply sheet are all the ply rings
> used to make the motor cowl.  I noticed I received 2 off ply sheets in a single clear
> plastic bag which includes rib R-A-2. Theirs is no requirement for x2 of these ribs so I
> believe when packed someone picked 2 of the same ply sheet instead of one of each
> type of type.  My photos bear this out. In case the supplier claims I received an F3L kit, I
> have another pack of balsa labeled F5L as shown in the pics.
> I’m hopeful you can raid another F5L kit for the ply sheet I need. If not please ask the
> supplier to resolve this as soon as possible.
>
> Kind regards
> John Barrow

-- 
Hans Rüffer Modellbau
Altweg 9 c/o. Topstick
6844 Altach
Österreich
info@hr-modellbau.com
www.hr-modellbau.com