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B72871800991 for <sales@hyperflight.co.uk>; Tue, 19 May 2026 15:32:21
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To: sales@hyperflight.co.uk
From: Robert Walker <mail2robertwalker@me.com>
Subject: =?utf-8?B?UmU6wqBGYXVsdHkgd2lyaW5nIFlvZGEgRUw=?=
Date: Tue, 19 May 2026 15:32:21 +0000 (GMT)
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Thank you for clarification. Yes, do not mark as a gift (spanish will stil=
l charge full VAT and duty) do mark the paperwork as "warranty replacement=
" or similar term of clarification AND in Spanish too their shipping exper=
ts will know more than me, but something like; "Reemplazo en garant=C3=ADa=
sin cargo" which means Free of Charge Warranty Replacement kind regards /=
Saludos Rob Walker +34 623 438 646 On 19 May 2026, at 17:19, sales@hyperf=
light.co.uk wrote: Robert, > VM mark items as a "gift" ... this term is no=
t accepted by Spanish customs. Do you mean VM should or should NOT mark th=
e wing as a gift? Neil. From: Robert Walker <mail2robertwalker@me.com> Sen=
t: 19 May 2026 15:49 To: sales@hyperflight.co.uk Subject: Faulty wiring Yo=
da EL Hello Neil Thank you for your time on the phone when I phoned you; h=
ere is the email you requested to confirm what we agreed. I appreciate it =
is a struggle to understand what has occurred but the fact remains it has =
occurred and all stemming from the one root cause and event. We had the ma=
nufacturing defect as the root cause and then we had a series of escalatin=
g issues as components failed with circa 8v going to components and down p=
aths to ground not designed to see circa 8v. As a direct result we got nex=
t level fails and thermal runaway as wires melted, further component failu=
res and direct shorts occurred, including shorting into the other wing sec=
tion. I have sent photos of melted wiring to VM and can provide more. This=
why all wing wiring and 4 servos suffered the same damage as did the FrSk=
y Archer Plus GR8 receiver. What we agreed on the phone seems a fair solut=
ion in that all three parties share in the cost. No one wins or will be ha=
ppy but it seems reasonable. 1) I will pay for a new receiver (Euro 55) 2)=
Vladimir models (VM) will provide a replacement wing, both sections. Of c=
ourse this should include the supply of the control horns, wing wiring, 4 =
pin left and right wiring harnesses etc NB, these need to be declared on i=
mport paperwork as "warranty replacement" to minimise imports costs and ta=
xes. VM mark items as a "gift" ... this term is not accepted by Spanish cu=
stoms. To help with time scale and costs I do not mind what colour is prov=
ided so long as it is new and to the current specification. I believe VM h=
ave a wing in stock which has slight paint damage (Alex offered to sell th=
is to me recently) and that would be an acceptable replacement if that hel=
ps. 3) I have already paid half price plus import costs to purchase an X08=
from Hyperflight so HF and I have shared in replacing one servo 4) Hyperf=
light will provide one KST X08 servo and two KST X06N FOC and I will pay t=
he import charges and taxes. Below are photos of damage to both sections o=
f the wing One thing we did not discuss is time which of course is importa=
nt to me, especially as so much time has passed already. So please can you=
reply to this email with both confirmation of your agreement and a promis=
e for dispatch timeline. Should the timeline be too long I reserve my righ=
t to revert to my legal options which include simple recovering moneys pai=
d and then claiming compensation for damaged component for putting me at r=
isk of harm as well as costs of the claim. <image001.jpg><image002.jpg> Ro=
b Walker +34 623 438 646
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<html><body><div><div><div>Thank you for clarification.</div><div style=3D"font-family=
: "SF Pro Text", system-ui, sans-serif;"><br></div><div style=3D=
"font-family: "SF Pro Text", system-ui, sans-serif;">Yes, do not=
mark as a gift (spanish will still charge full VAT and duty)<br>do mark t=
he paperwork as "warranty replacement" or similar term of clarification AN=
D in Spanish too </div><div style=3D"font-family: "SF Pro Text&q=
uot;, system-ui, sans-serif;"><br></div><div style=3D"font-family: "S=
F Pro Text", system-ui, sans-serif;">their shipping experts will know=
more than me, but something like; "Reemplazo en garant=C3=ADa sin c=
argo" which means Free of Charge Warranty Replacement&nbs=
p;<br></div><div style=3D"font-family: "SF Pro Text", system-ui,=
sans-serif;"><br></div><div style=3D"font-family: "SF Pro Text"=
, system-ui, sans-serif;"><br></div><div style=3D"white-space: pre-wrap" c=
lass=3D"x-apple-signature">kind regards / Saludos=0A=0A=0ARob Walker=0A+34=
623 438 646</div></div><div><br></div><blockquote type=3D"cite"><div>On 1=
9 May 2026, at 17:19, <a href=3D"mailto:sales@hyperflight.co.uk">sales@hyp=
erflight.co.uk</a> wrote:</div><div><br></div><div><br></div><div style=3D=
"word-wrap:break-word" vlink=3D"purple" link=3D"blue" lang=3D"EN-GB"><div =
class=3D"WordSection1"><p class=3D"MsoNormal"><span style=3D"color: rgb(31=
, 73, 125);"><span class=3D"font" style=3D"font-family:Arial, sans-serif">=
<span class=3D"size" style=3D"font-size:11pt">Robert,</span></span></span>=
</p><p class=3D"MsoNormal"><span style=3D"color: rgb(31, 73, 125);"><span =
class=3D"font" style=3D"font-family:Arial, sans-serif"><span class=3D"size=
" style=3D"font-size:11pt"> </span></span></span></p><p class=3D"MsoN=
ormal"><span style=3D"color: rgb(31, 73, 125);"><span class=3D"font" style=
=3D"font-family:Arial, sans-serif"><span class=3D"size" style=3D"font-size=
:11pt">> VM mark items as a "gift" ... this term is not accepted by Spa=
nish customs.</span></span></span></p><p class=3D"MsoNormal"><span style=3D=
"color: rgb(31, 73, 125);"><span class=3D"font" style=3D"font-family:Arial=
, sans-serif"><span class=3D"size" style=3D"font-size:11pt"> </span><=
/span></span></p><p class=3D"MsoNormal"><span style=3D"color: rgb(31, 73, =
125);"><span class=3D"font" style=3D"font-family:Arial, sans-serif"><span =
class=3D"size" style=3D"font-size:11pt">Do you mean VM should or should NO=
T mark the wing as a gift?</span></span></span></p><p class=3D"MsoNormal">=
<span style=3D"color: rgb(31, 73, 125);"><span class=3D"font" style=3D"fon=
t-family:Arial, sans-serif"><span class=3D"size" style=3D"font-size:11pt">=
</span></span></span></p><p class=3D"MsoNormal"><span style=3D"color=
: rgb(31, 73, 125);"><span class=3D"font" style=3D"font-family:Arial, sans=
-serif"><span class=3D"size" style=3D"font-size:11pt">Neil.</span></span><=
/span></p><p class=3D"MsoNormal"><span style=3D"color: rgb(31, 73, 125);">=
<span class=3D"font" style=3D"font-family:Arial, sans-serif"><span class=3D=
"size" style=3D"font-size:11pt"> </span></span></span></p><div><div s=
tyle=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0=
cm"><p class=3D"MsoNormal"><b><span class=3D"font" style=3D"font-family:Ca=
libri, sans-serif"><span class=3D"size" style=3D"font-size:11pt">From:</sp=
an></span></b><span class=3D"font" style=3D"font-family:Calibri, sans-seri=
f"><span class=3D"size" style=3D"font-size:11pt"> Robert Walker <mail2r=
obertwalker@me.com> <br><b>Sent:</b> 19 May 2026 15:49<br><b>To:</b> <a=
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a><br><b=
>Subject:</b> Faulty wiring Yoda EL</span></span></p></div></div><p class=3D=
"MsoNormal"> </p><div><p class=3D"MsoNormal"><span class=3D"font" sty=
le=3D"font-family:Tahoma, sans-serif">=EF=BB=BF</span></p><div><div><div><=
p class=3D"MsoNormal"><span class=3D"font" style=3D"font-family:Arial, san=
s-serif">Hello Neil</span></p></div><div><p class=3D"MsoNormal"><span clas=
s=3D"font" style=3D"font-family:Arial, sans-serif"> </span></p></div>=
<div><p class=3D"MsoNormal"><span class=3D"font" style=3D"font-family:Aria=
l, sans-serif">Thank you for your time on the phone when I phoned you;&nbs=
p; here is the email you requested to confirm what we agreed.</span></p></=
div><div><p class=3D"MsoNormal"><span class=3D"font" style=3D"font-family:=
Arial, sans-serif"> </span></p></div><div><p class=3D"MsoNormal"><spa=
n class=3D"font" style=3D"font-family:Arial, sans-serif">I appreciate it i=
s a struggle to understand what has occurred but the fact remains it has o=
ccurred and all stemming from the one root cause and event. We had t=
he manufacturing defect as the root cause and then we had a series of esca=
lating issues as components failed with circa 8v going to components and d=
own paths to ground not designed to see circa 8v. As a direct result=
we got next level fails and thermal runaway as wires melted, further comp=
onent failures and direct shorts occurred, including shorting into the oth=
er wing section. I have sent photos of melted wiring to VM and can p=
rovide more. This why all wing wiring and 4 servos suffered the same=
damage as did the FrSky Archer Plus GR8 receiver. </span></p></div><=
div><p class=3D"MsoNormal"><span class=3D"font" style=3D"font-family:Arial=
, sans-serif"> </span></p></div><div><p class=3D"MsoNormal"><span cla=
ss=3D"font" style=3D"font-family:Arial, sans-serif">What we agreed on the =
phone seems a fair solution in that all three parties share in the cost.&n=
bsp; No one wins or will be happy but it seems reasonable. </span></p=
></div><div><p class=3D"MsoNormal"><span class=3D"font" style=3D"font-fami=
ly:Arial, sans-serif">1) I will pay for a new receiver (Euro 55)</span></p=
></div><div><p class=3D"MsoNormal"><span class=3D"font" style=3D"font-fami=
ly:Arial, sans-serif">2) Vladimir models (VM) will provide a replacement w=
ing, both sections. <br>Of course this should include the supply of the co=
ntrol horns, wing wiring, 4 pin left and right wiring harnesses etc<br>NB,=
these need to be declared on import paperwork as "warranty replacement" t=
o minimise imports costs and taxes. VM mark items as a "gift" ... th=
is term is not accepted by Spanish customs.</span></p></div><div><p class=3D=
"MsoNormal"><span class=3D"font" style=3D"font-family:Arial, sans-serif">T=
o help with time scale and costs I do not mind what colour is provided so =
long as it is new and to the current specification. I believe VM hav=
e a wing in stock which has slight paint damage (Alex offered to sell this=
to me recently) and that would be an acceptable replacement if that helps=
.<br>3) I have already paid half price plus import costs to purchase an X0=
8 from Hyperflight so HF and I have shared in replacing one servo<br>4) Hy=
perflight will provide one KST X08 servo and two KST X06N FOC and I will p=
ay the import charges and taxes.</span></p></div><div><p class=3D"MsoNorma=
l"><span class=3D"font" style=3D"font-family:Arial, sans-serif"> </sp=
an></p></div><div><p class=3D"MsoNormal"><span class=3D"font" style=3D"fon=
t-family:Arial, sans-serif">Below are photos of damage to both sections of=
the wing</span></p></div><div><p class=3D"MsoNormal"><span class=3D"font"=
style=3D"font-family:Arial, sans-serif"> </span></p></div><div><div>=
<p class=3D"MsoNormal"><span class=3D"font" style=3D"font-family:Arial, sa=
ns-serif">One thing we did not discuss is time which of course is importan=
t to me, especially as so much time has passed already. So please ca=
n you reply to this email with both confirmation of your agreement and a p=
romise for dispatch timeline. Should the timeline be too long I rese=
rve my right to revert to my legal options which include simple recovering=
moneys paid and then claiming compensation for damaged component for putt=
ing me at risk of harm as well as costs of the claim.</span></p></div><div=
><p class=3D"MsoNormal"><span class=3D"font" style=3D"font-family:Arial, s=
ans-serif"> </span></p></div></div><div><p class=3D"MsoNormal"><span =
class=3D"font" style=3D"font-family:Arial, sans-serif"><span><image001.=
jpg><image002.jpg></span></span></p></div><div><div><p class=3D"M=
soNormal"><span class=3D"font" style=3D"font-family:Arial, sans-serif">&nb=
sp;</span></p></div><div><p class=3D"MsoNormal"><span class=3D"font" style=
=3D"font-family:Arial, sans-serif"> </span></p></div><div><p class=3D=
"MsoNormal"><span class=3D"font" style=3D"font-family:Arial, sans-serif">&=
nbsp;</span></p></div><div><p class=3D"MsoNormal"><span class=3D"font" sty=
le=3D"font-family:Arial, sans-serif">Rob Walker +34 623 438 646</span></p>=
</div><div><p class=3D"MsoNormal"><span class=3D"font" style=3D"font-famil=
y:Arial, sans-serif"> </span></p></div></div><div><p class=3D"MsoNorm=
al"><span class=3D"font" style=3D"font-family:Arial, sans-serif"> </s=
pan></p></div></div><div><p class=3D"MsoNormal"> </p></div></div><div=
><p class=3D"MsoNormal"> </p></div></div></div></div></blockquote></d=
iv><div><br></div></body></html>
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