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for <"neil@hyperflight.co.uk" <neil@hyperflight.co.uk>> Fri, 31 Jul 2026
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Date: Fri, 31 Jul 2026 08:00:55 +0000 (GMT)
From: Click & Drop/Shipping Solutions <clickanddropsupport@royalmail.com>
To: "neil@hyperflight.co.uk" <neil@hyperflight.co.uk>
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Subject: RE: Form submission from: OMS - eligibility webform - Case
Reference #13522875
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Case Number
13522875
Good Morning Neil,
Thank you for completing the mail supplies registration form.
I can see your email has been granted access to mail supplies on the 22/12/=
2025.
Please try the below and if still cannot get into mail supplies please cont=
act customer support on 03457950950 option 1, option 3.
1) You must log in on royalmail.com first.
2) When logged in navigate to the Business services tab, you will be shown =
a drop-down list and you should choose =91Order Mail supplies=92
3) Hover over Online Mail supplies tab and you will be presented with the c=
ategories for choice =96 please note that there are headings and subheading=
s which contain different items, both should be checked if you don=92t see =
the item you require in one heading
Regards
Alison
Royal Mail
--------------- Original Message ---------------
From: donotreply@royalmail.com [donotreply@royalmail.com]
Sent: 30/07/2026, 16:07
To: support@royalmail.com; donotreply@royalmail.com
Subject: RE: Form submission from: OMS - eligibility webform - Case Referen=
ce #13522875
Reference # 13522875
Thank you for contacting Royal Mail.
We aim to respond within 3 days; however, this may take longer during busy =
periods. Multiple messages won=92t speed up our response and may delay our =
ability to assist you. Thank you for your patience, we=92ll be with you as =
soon as we can.
In the meantime, you can use this link if you wish to track your item.
Sometimes enquiries can be resolved before we've completed our investigatio=
n. If that happens, let us know we can close the enquiry.
Alternatively, if there is anything else we can assist you with, our help c=
entre contains lots of useful information and may contain the answer to you=
r enquiry.
Just so you know, we may contact you for feedback once we've resolved your =
enquiry.
Regards
Royal Mail
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<body class="setupTab" style="background-color:#FFFFFF; bEditID:b1st1; bLabel:body;">Case Number<br />
13522875<br />
<br />
<span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Good Morning Neil,<br />
<br />
Thank you for completing the mail supplies registration form.<br />
<br />
I can see your email has been granted access to mail supplies on the 22/12/2025.<br />
<br />
Please try the below and if still cannot get into mail supplies please contact customer support on 03457950950 option 1, option 3.<br />
1) You must log in on royalmail.com first.<br />
2) When logged in navigate to the Business services tab, you will be shown a drop-down list and you should choose ‘Order Mail supplies’<br />
3) Hover over Online Mail supplies tab and you will be presented with the categories for choice – please note that there are headings and subheadings which contain different items, both should be checked if you don’t see the item you require in one heading<br />
<br />
Regards<br />
Alison<br />
Royal Mail</span></span></span><br />
<br clear="none" />
<br clear="none" />
<br clear="none" />
--------------- Original Message ---------------<br clear="none" />
<b>From:</b> donotreply@royalmail.com [donotreply@royalmail.com]<br clear="none" />
<b>Sent:</b> 30/07/2026, 16:07<br clear="none" />
<b>To:</b> support@royalmail.com; donotreply@royalmail.com<br clear="none" />
<b>Subject:</b> RE: Form submission from: OMS - eligibility webform - Case Reference #13522875<br clear="none" />
<center>
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<div style="color: rgb(0, 0, 0); font-family: arial; font-size: 12pt;"><font face="arial" style="color: rgb(0, 0, 0); font-family: arial; font-size: 12pt;">Reference # </font><font face="arial">13522875</font></div>
<div style="color: rgb(0, 0, 0); font-family: arial; font-size: 12pt;"> </div>
<div style="color: rgb(0, 0, 0); font-family: arial; font-size: 12pt;"><font face="arial">Thank you for contacting Royal Mail.</font></div>
<div style="color: rgb(0, 0, 0); font-family: arial; font-size: 12pt;"><font face="arial"> </font></div>
<div style=""><font face="arial">We aim to respond within 3 days; however, this may take longer during busy periods. Multiple messages won’t speed up our response and may delay our ability to assist you. Thank you for your patience, we’ll be with you as soon as we can.</font></div>
<div style="color: rgb(0, 0, 0); font-family: arial; font-size: 12pt;"> </div>
<div style="color: rgb(0, 0, 0); font-family: arial; font-size: 12pt;"><font face="arial">In the meantime, you can use this link if you wish to <a href="http://www.royalmail.com/track-your-item#/" shape="rect" target="_blank">track your item</a>.</font></div>
<div style="color: rgb(0, 0, 0); font-family: arial; font-size: 12pt;"><font face="arial"> </font></div>
<div style="color: rgb(0, 0, 0); font-family: arial; font-size: 12pt;"><font face="arial">Sometimes enquiries can be resolved before we've completed our investigation. If that happens, let us know we can <a href="http://personal.help.royalmail.com/app/webforms/close-complaint-claim-webform" shape="rect" target="_blank">close the enquiry</a>.</font></div>
<div style="color: rgb(0, 0, 0); font-family: arial; font-size: 12pt;"><font face="arial"> </font></div>
<div style="color: rgb(0, 0, 0); font-family: arial; font-size: 12pt;"><font face="arial">Alternatively, if there is anything else we can assist you with, our <a href="https://business.help.royalmail.com/" shape="rect" target="_blank">help centre</a> contains lots of useful information and may contain the answer to your enquiry.</font></div>
<div style="color: rgb(0, 0, 0); font-family: arial; font-size: 12pt;"><font face="arial"> </font></div>
<div style="color: rgb(0, 0, 0); font-family: arial; font-size: 12pt;"><font face="arial">Just so you know, we may contact you for feedback once we've resolved your enquiry.</font></div>
<div style="color: rgb(0, 0, 0); font-family: arial; font-size: 12pt;"><font face="arial"> </font></div>
<div style="color: rgb(0, 0, 0); font-family: arial; font-size: 12pt;"><font face="arial">Regards</font></div>
<div style="color: rgb(0, 0, 0); font-family: arial; font-size: 12pt;"><font face="arial"> </font></div>
<div style="color: rgb(0, 0, 0); font-family: arial; font-size: 12pt;"><font face="arial">Royal Mail</font></div>
<div style="color: rgb(0, 0, 0); font-family: arial; font-size: 12pt;"> </div>
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