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From: "Galleon Supplies" <sales@galleonsupplies.co.uk>
To: "'Jack Clark'" <jack@galleonsupplies.co.uk>
References: <01020194ac783135-b8dac621-218b-4b7b-8065-bc1e65bae538-000000@eu-west-1.amazonses.com>
In-Reply-To: <01020194ac783135-b8dac621-218b-4b7b-8065-bc1e65bae538-000000@eu-west-1.amazonses.com>
Subject: FW: Package didn't arrive: Request a refund(Order: 202-2403013-3620365)
Date: Tue, 28 Jan 2025 10:56:14 -0000
Organization: Galleon Supplies
Message-ID: <4e6701db7173$4020f100$c062d300$@galleonsupplies.co.uk>
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fyi
=20
Kind Regards
=20
Paula =20
Customer Service Advisor =20
=20
=20
Galleon Supplies Ltd
Unit 1
Eden Street
Coventry
CV6 5HE
=20
TEL : 02476 703803
Email: <mailto:paula@galleonsupplies.co.uk> paula@galleonsupplies.co.uk
VAT Reg No 984 5662 68
Company Reg No 0712053
=20
My hours of work:=20
Monday 9.30 =E2=80=93 13.30
Tuesday 9.30 =E2=80=93 13.30
Wednesday 9.30 =E2=80=93 13.30
Thursday 9.30 =E2=80=93 13.30 =20
=20
Have you had a good experience with Galleon Supplies? Please review us =
at - <https://g.page/galleonsupplies/review> =
https://g.page/galleonsupplies/review
=20
From: Yumiko =
<ct37vpsvyc0s80g+85f25fd0-3577-487f-87cf-716380e395f6@marketplace.amazon.=
co.uk>=20
Sent: 28 January 2025 10:32
To: sales@galleonsupplies.co.uk
Subject: RE: Package didn't arrive: Request a refund(Order: =
202-2403013-3620365)
=20
=
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=20
You have received a message.=20
Order ID: 202-2403013-3620365:
#=20
ASIN=20
Product Name=20
1=20
B0DNMJL7QR=20
48 Rolls Bamboo Toilet Rolls 200 Sheets Panda Soft 3 Ply, FSC Certified, =
Plastic Free Packaging, Environmentally Friendly & Hypoallergenic=20
Message:=20
Hi the box is damaged so if we need to return this for refund, we would =
like it to be collected as it is. =20
=20
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style=3D'font-size:11.0pt;font-family:Cabin;mso-fareast-language:EN-US'><=
o:p> </o:p></span></p><div><p class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:Cabin;mso-ligatures:standardcontext=
ual'>Kind Regards</span><span =
style=3D'font-size:14.0pt;font-family:Cabin'><o:p></o:p></span></p><p =
class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Franklin =
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Medium",sans-serif;color:#00B050;mso-ligatures:standardcontextual'><o:p>&=
nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:16.0pt;font-family:"AR =
BLANCA";mso-ligatures:standardcontextual'>Paula <o:p></o:p></s=
pan></p><p class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:"Amasis MT Pro =
Medium",serif;color:black;mso-ligatures:standardcontextual'>Customer =
Service =
Advisor =
<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Franklin Gothic =
Medium",sans-serif;color:#00B050;mso-ligatures:standardcontextual'><o:p>&=
nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Franklin Gothic =
Medium",sans-serif;color:#00B050'><img width=3D153 height=3D76 =
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Medium",sans-serif;color:#00B050;mso-ligatures:standardcontextual'><o:p>&=
nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:Cabin;mso-ligatures:standardcontext=
ual'>Galleon Supplies Ltd<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:Cabin;mso-ligatures:standardcontext=
ual'>Unit 1<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:Cabin;mso-ligatures:standardcontext=
ual'>Eden Street<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:Cabin;mso-ligatures:standardcontext=
ual'>Coventry<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:Cabin;mso-ligatures:standardcontext=
ual'>CV6 5HE<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:Cabin;color:#0070C0;mso-ligatures:s=
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class=3DMsoNormal><span =
style=3D'font-size:16.0pt;font-family:Cabin;mso-ligatures:standardcontext=
ual'>TEL : 02476 703803<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:Cabin;mso-ligatures:standardcontextual'>Email: <a =
href=3D"mailto:paula@galleonsupplies.co.uk"><span =
style=3D'color:windowtext'>paula@galleonsupplies.co.uk</span></a></span><=
span =
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style=3D'font-family:Cabin;mso-ligatures:standardcontextual'>VAT Reg No =
984 5662 68<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:Cabin'>Company Reg No =
0712053<o:p></o:p></span></p><p class=3DMsoNormal><span =
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/o:p></span></p><p class=3DMsoNormal><span =
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tandardcontextual'> </span><span =
style=3D'font-size:14.0pt;font-family:Cabin;mso-ligatures:standardcontext=
ual'>My hours of work: <o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:Cabin;mso-ligatures:standardcontext=
ual'>Monday 9.30 =E2=80=93 13.30<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:Cabin;mso-ligatures:standardcontext=
ual'>Tuesday 9.30 =E2=80=93 13.30<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:Cabin;mso-ligatures:standardcontext=
ual'>Wednesday 9.30 =E2=80=93 13.30<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:Cabin;mso-ligatures:standardcontext=
ual'>Thursday 9.30 =E2=80=93 =
13.30=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=
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=C2=A0=C2=A0=C2=A0=C2=A0 =C2=A0<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:Cabin;mso-ligatures:standardcontext=
ual'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:Cabin;mso-ligatures:standardcontext=
ual'>Have you had a good experience with Galleon Supplies? Please review =
us at - </span><span =
style=3D'font-family:Cabin;color:#7030A0;mso-ligatures:standardcontextual=
'> </span><span =
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style=3D'color:windowtext'>https://g.page/galleonsupplies/review</span></=
a><o:p></o:p></span></p></div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:Cabin;mso-fareast-language:EN-US'><=
o:p> </o:p></span></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> Yumiko =
<ct37vpsvyc0s80g+85f25fd0-3577-487f-87cf-716380e395f6@marketplace.amaz=
on.co.uk> <br><b>Sent:</b> 28 January 2025 10:32<br><b>To:</b> =
sales@galleonsupplies.co.uk<br><b>Subject:</b> RE: Package didn't =
arrive: Request a refund(Order: =
202-2403013-3620365)<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><div align=3Dcenter><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
width=3D"100%" =
style=3D'width:100.0%;background:#E4E3E4;border-collapse:collapse'><tr><t=
d width=3D"100%" valign=3Dtop style=3D'width:100.0%;padding:7.5pt 0cm =
7.5pt 0cm'><div><div align=3Dcenter><table class=3DMsoNormalTable =
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style=3D'width:450.0pt;border-collapse:collapse'><tr><td width=3D600 =
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style=3D'background:white;padding:.75pt 3.0pt .75pt 3.0pt'><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
align=3Dleft =
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class=3DMsoNormal><span style=3D'color:black'><a =
href=3D"https://sellercentral.amazon.co.uk/nms/redirect/813e9ee8-4733-32f=
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fs_3o16AjWmrueVkYfwq5KSUJMYVE9AulMYbAm--zqkAc1FqIHXvxqDdFxQVH5Dl2OlJbQ141=
Jzg&n=3D1&u=3DaHR0cHM6Ly93d3cuYW1hem9uLmNvbS9yZWY9cGVfMTcyNTc2MF8=
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style=3D'font-family:"Arial",sans-serif;color:#999999'><o:p></o:p></span>=
</p></td></tr></table></td></tr></table></table></td></tr></table></div><=
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style=3D'font-family:"Arial",sans-serif;color:#999999'><o:p> </o:p><=
/span></p><div align=3Dcenter><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 =
style=3D'max-width:450.0pt;background:white;border-collapse:collapse'><tr=
><td style=3D'padding:0cm 0cm 0cm 0cm'><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse'><tr><td valign=3Dtop =
style=3D'background:white;padding:0cm .75pt 0cm .75pt'><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse'><tr><td valign=3Dtop =
style=3D'padding:.75pt .75pt .75pt .75pt'><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 align=3Dleft =
style=3D'border-collapse:collapse;margin-left:-2.25pt;margin-right:-2.25p=
t'><tr><td valign=3Dtop style=3D'padding:0cm 13.5pt 7.5pt 13.5pt'><div =
style=3D'mso-element:para-border-div;border:none;border-top:solid =
windowtext 1.0pt;padding:0cm 0cm 0cm 0cm'><p =
style=3D'margin-top:0cm;border:none;padding:0cm'><span =
style=3D'font-size:10.0pt;line-height:185%;color:black'>You have =
received a message. <o:p></o:p></span></p></div><p><span =
style=3D'color:#999999'>Order ID: =
202-2403013-3620365:<o:p></o:p></span></p><div align=3Dcenter><table =
class=3DMsoNormalTable border=3D1 cellspacing=3D0 cellpadding=3D0 =
width=3D"100%" style=3D'width:100.0%;border-collapse:collapse'><tr><td =
width=3D"5%" style=3D'width:5.0%;background:#E4E3E4;padding:7.5pt 7.5pt =
7.5pt 7.5pt'><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'># =
<o:p></o:p></span></p></td><td width=3D"16%" =
style=3D'width:16.0%;background:#E4E3E4;padding:7.5pt 7.5pt 7.5pt =
7.5pt'><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>ASIN =
<o:p></o:p></span></p></td><td width=3D"79%" =
style=3D'width:79.0%;background:#E4E3E4;padding:7.5pt 7.5pt 7.5pt =
7.5pt'><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>Product Name =
<o:p></o:p></span></p></td></tr><tr><td style=3D'padding:7.5pt 7.5pt =
7.5pt 7.5pt'><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>1 =
<o:p></o:p></span></p></td><td style=3D'padding:7.5pt 7.5pt 7.5pt =
7.5pt'><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>B0DNMJL7QR =
<o:p></o:p></span></p></td><td style=3D'padding:7.5pt 7.5pt 7.5pt =
7.5pt'><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>48 Rolls Bamboo =
Toilet Rolls 200 Sheets Panda Soft 3 Ply, FSC Certified, Plastic Free =
Packaging, Environmentally Friendly & Hypoallergenic =
<o:p></o:p></span></p></td></tr></table></div><h4><strong><span =
style=3D'font-family:"Arial",sans-serif;color:black'>Message: =
</span></strong><span =
style=3D'color:black'><o:p></o:p></span></h4><table =
class=3DMsoNormalTable border=3D0 cellpadding=3D0 =
style=3D'margin-left:3.75pt;background:#EBEBEB'><tr><td =
style=3D'padding:3.75pt 3.75pt 3.75pt 3.75pt'><pre><span =
style=3D'color:black'>Hi the box is damaged so if we need to return this =
for refund, we would like it to be collected as it is.=C2=A0 =
<o:p></o:p></span></pre></td></tr></table><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#999999;display:none'><o:p>=
</o:p></span></p><div align=3Dcenter><table class=3DMsoNormalTable =
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