HEX

File: D:/hMailServer/Data/expressmusic.co.uk/sales/CC/{CC715C7B-9BB1-433B-8FC7-76D087F9DA2E}.eml
Date: Fri, 24 May 2024 12:41:33 +0000
From: Reverb Support <support@reverb.com>
Reply-To: Reverb Support <support@reverb.com>
To: philip graham <sales@expressmusic.co.uk>
Message-ID: <2R27021PDX9_66508afd5e76e_3f3a48775e0_sprut@zendesk.com>
In-Reply-To: <2R27021PDX9@zendesk.com>
Subject: Your Reverb Support Request #5876551
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##- Please type your reply above this line -##=0D
=0D
<div style=3D'margin-bottom:25px; width: 100% !important; height: auto !i=
mportant; background: #f6870F;' width=3D'100%' height=3D'auto'><img style=
=3D'padding-top:10px; padding-right:25px; padding-bottom:10px; padding-le=
ft:20px' src=3D'https://rvb-img.reverb.com/image/upload/s--Q0w93n9S--/v16=
84358351/CE%20-%20Images/Support%20Logos/reverb.png' alt=3D'Reverb' width=
=3D'279px' height=3D'70px'/></div>=0D
=0D
<p>Hi Philip,</p><p>Thanks for chatting with our Customer Experience team=
! The agent you were working with marked your conversation as requiring s=
ome additional follow-up. We=E2=80=99ll review the details of your reques=
t and continue working on a resolution for you via email.=0D
=0D
If you have any questions or updates for us, please reply directly to thi=
s email to stay in touch about your issue.</p><p>We=E2=80=99ll be in touc=
h with you soon!</p>=0D
=0D
<table border=3D'0' cellpadding=3D'10'><tbody><tr><td style=3D'padding-le=
ft: 0; padding-right: 15px;'><a href=3D'https://reverb.com' target=3D'_bl=
ank'><img width=3D'50' height=3D'50' src=3D'https://s1g.s3.amazonaws.com/=
76696dc05e79ef8cacb0da0f48c3a6e1.jpg' alt =3D'Reverb'></a></td><td style=3D=
'box-sizing:border-box;border-left:2px solid rgb(0,0,0);padding-top:0;pad=
ding-bottom:0;padding-left:15px;width:400px;'><h2 style=3D'margin-top:10p=
x; margin-bottom:0px; font-size:18px;'>Reverb</h2><p style=3D'padding-lef=
t: 0px;margin-top:0px; margin-bottom:10px; font-size:14px;'>Support</p><p=
 style=3D'padding-left: 0px;'><a href=3D'https://help.reverb.com?utm_sour=
ce=3D&utm_medium=3Dsignature&utm_campaign=3Dhc'>Visit the Reverb Help Cen=
ter</a></p><h4 style=3D'margin-top:5px; margin-bottom:5px;'>BUY | SELL | =
PLAY</h4><table border=3D'0' cellpadding=3D'0'><tbody><tr><td><a href=3D'=
https://facebook.com/reverbmarket?utm_source=3D&utm_medium=3Dsignature&ut=
m_campaign=3Dfacebook' target=3D'_blank'><img width=3D'27' height=3D'27' =
src=3D'https://s1g.s3.amazonaws.com/e125d92f35d0a623ffa444847a0abf24.png'=
 alt=3D'Facebook'></a></td><td><a href=3D'https://twitter.com/reverb?utm_=
source=3D&utm_medium=3Dsignature&utm_campaign=3Dtwitter' target=3D'_blank=
'><img width=3D'27' height=3D'27' src=3D'https://res.cloudinary.com/rever=
b-marketing/image/upload/v1707752299/e125d92f35d0a623ffa444847a0abf24Xlog=
o.png' alt=3D'X'></a></td><td><a href=3D'https://instagram.com/reverb?utm=
_source=3D&utm_medium=3Dsignature&utm_campaign=3Dinstagram' target=3D'_bl=
ank'><img width=3D'27' height=3D'27' src=3D'https://s1g.s3.amazonaws.com/=
738cbbe8e1ba1714ce300628273d7e6c.png' alt=3D'Instagram'></a></td><td><a h=
ref=3D'https://youtube.com/user/reverbmarket?utm_source=3D&utm_medium=3Ds=
ignature&utm_campaign=3Dyoutube' target=3D'_blank'><img width=3D'27' heig=
ht=3D'27' src=3D'https://s1g.s3.amazonaws.com/c06067b4151f7c4b084dde9e905=
7e49b.png' alt=3D'YouTube'></a></td></tr></tbody></table></td></tr></tbod=
y></table>=0D
=0D
<p style=3D'margin-top:0px; margin-bottom:25px'><a href=3D'https://reverb=
.app.link/zendesk?utm_source=3D&utm_medium=3Dcallout&utm_campaign=3Dmbl'>=
Buy and sell the gear you love right from your phone -- try the Reverb Ap=
p!</a></p>=0D
=0D
<p><em>As a reminder, here is what your request was about:</em></p>=0D
=0D
----------------------------------------------=0D
=0D
System, May 24, 2024, 7:41=E2=80=AFAM CDT=0D
=0D
(7:23:10=E2=80=AFAM) *** philip joined the chat ***=0D
(7:23:10=E2=80=AFAM) philip: BOT: picture message =0D
BOT: Hi, Trem here! I am the virtual assistant for Reverb. =0D
BOT: This chat will be monitored for quality purposes. =0D
BOT: Welcome back, philip. =0D
BOT: Which topic can I help you with? =0D
=0D
USER: Help with an order =0D
=0D
BOT: Select the order you need help with: =0D
=0D
USER: Selected: 20474575 - Pre Owned Epiphone 2018 Les Paul 1960 Tribute =
Plus - Black Cherry Inc. Case =0D
=0D
BOT: Thanks! What can I assist with? =0D
=0D
USER: Ask something else =0D
=0D
BOT: How can I assist you? =0D
BOT: Short phrases or topics work best for me. =0D
=0D
USER: customer is trying to scam us  =0D
=0D
BOT: Here to help! =0D
BOT: Reminder: Reverb employees will never contact you via direct message=
 through the Reverb messaging platform or offer platform. =0D
BOT: For your protection, never click any links in messages or offers tha=
t you didn't request or don=E2=80=99t recognize. =0D
BOT: I could not find any orders for your account, but let's continue. =0D=

=0D
USER: ok =0D
=0D
BOT: You got it. =0D
BOT: How can we help? =0D
=0D
USER: Ask something else =0D
=0D
BOT: How can I assist you? =0D
BOT: Short phrases or topics work best for me. =0D
=0D
USER: Customer placed order and is trying to scam us =0D
=0D
BOT: Happy to assist! =0D
BOT: Reminder: Reverb employees will never contact you via direct message=
 through the Reverb messaging platform or offer platform. =0D
BOT: For your protection, never click any links in messages or offers tha=
t you didn't request or don=E2=80=99t recognize. =0D
BOT: I could not find any orders for your account, but let's continue. =0D=

=0D
USER:  =0D
=0D
BOT: Sorry, I didn't get that. =0D
BOT: Could you please rephrase it for me? =0D
=0D
USER: Connect with Reverb Support =0D
=0D
BOT: No problem - I can put you in touch with Reverb Support. =0D
BOT: Which email would you like to use to communicate with Reverb Support=
? =0D
=0D
USER: Selected: Use a different email address =0D
=0D
BOT: Enter the email address you'd like to use. =0D
=0D
USER: sales@expressmusic.co.uk =0D
=0D
BOT: What are you reaching out about? =0D
=0D
USER: Selected: Selling / Sold Orders =0D
=0D
BOT: Thanks! Let's narrow it down. =0D
BOT: Which one best describes your issue? =0D
=0D
USER: Selected: Other =0D
=0D
BOT: Lastly, please describe the issue or question you have in one to two=
 sentences for us. =0D
=0D
USER: Re order 20474575 customer is trying to scam us by removing parts f=
rom the guitar shipped =0D
=0D
=0D
SUMMARY: Customer placed order and is trying to scam us. Re order 2047457=
5 customer is trying to scam us by removing parts from the guitar shipped=
.=0D
(7:27:01=E2=80=AFAM) philip: Hi=0D
(7:27:10=E2=80=AFAM) Ephraim T.: Hey there, Ephraim T. from Reverb here! =
I'm catching up on your previous conversation right now. One moment, plea=
se.=0D
(7:28:44=E2=80=AFAM) Ephraim T.: I understand that you have a buyer that =
is trying to scam you by removing parts from your guitar.=0D
(7:28:48=E2=80=AFAM) Ephraim T.: One moment while I take a look at this f=
or you. Thanks!=0D
(7:32:00=E2=80=AFAM) Ephraim T.: Thanks for waiting! After taking a look,=
 I will have to ask our specialized team about this and follow up with yo=
u via email=0D
(7:32:10=E2=80=AFAM) Ephraim T.: May I know the best email address to sen=
d you a follow up?=0D
(7:32:39=E2=80=AFAM) philip: Ok. No problem. Best email is sales@expressm=
usic.co.uk=0D
(7:32:56=E2=80=AFAM) philip: If you can add some notes for thr team that =
would be great=0D
(7:33:51=E2=80=AFAM) Ephraim T.: Yes, I can add notes.=0D
(7:36:47=E2=80=AFAM) Ephraim T.: Do I still have you here?=0D
(7:36:50=E2=80=AFAM) philip: Customer has sent photos of a different set =
up of pickups stating they are what was in the guitar we shjipped. These =
pictures are from a set that have been removed (why?) and clearly are not=
 the same as what was in the guitar.=0D
(7:37:25=E2=80=AFAM) Ephraim T.: I see and I will take note of that. For =
now, please wait for my follow up email within the day or atleast 24 hour=
s.=0D
(7:38:18=E2=80=AFAM) philip: thanks=0D
(7:38:59=E2=80=AFAM) Ephraim T.: You're welcome!=0D
(7:39:02=E2=80=AFAM) Ephraim T.: Enjoy the rest of your day!=0D
(7:41:32=E2=80=AFAM) *** philip left the chat ***=0D
=0D
<div style=3D'margin-top:0px; width: 100% !important; height: auto !impor=
tant; margin-bottom: 30px; border: dashed #f6870F; border-width: .12em;' =
width=3D'100%' height=3D'auto'></div>=0D
=0D
<img src=3D"https://api.myreadreceipts.com/zd/track?tid=3D5876551&ts=3D20=
24-05-24T07:41:33-05:00&aid=3D25564978732307&oid=3Dreverbdotcom">=0D
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[2R2702-1PDX9]=

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      <div style=3D"color: #FFFFFF; font-size: 1px; margin-top: -10px; ma=
rgin-bottom: -10px;">##- Please type your reply above this line -##</div>=
=0D
      <table width=3D"100%" style=3D"width: 100%; max-width: 620px !impor=
tant; margin-right: auto; margin-left: auto;" align=3D"center">=0D
        <tbody><tr>=0D
          <td>=0D
            <p dir=3D"ltr"></p><div style=3D"margin-bottom:25px; width: 1=
00% !important; height: auto !important; background: #f6870F;" width=3D"1=
00%" height=3D"auto"><img style=3D"padding-top:10px; padding-right:25px; =
padding-bottom:10px; padding-left:20px" src=3D"https://rvb-img.reverb.com=
/image/upload/s--Q0w93n9S--/v1684358351/CE%20-%20Images/Support%20Logos/r=
everb.png" alt=3D"Reverb" width=3D"279px" height=3D"70px"></div><p dir=3D=
"ltr"></p><p dir=3D"ltr">Hi Philip,</p><p dir=3D"ltr">Thanks for chatting=
 with our Customer Experience team! The agent you were working with marke=
d your conversation as requiring some additional follow-up. We=E2=80=99ll=
 review the details of your request and continue working on a resolution =
for you via email.</p><p dir=3D"ltr">If you have any questions or updates=
 for us, please reply directly to this email to stay in touch about your =
issue.</p><p dir=3D"ltr">We=E2=80=99ll be in touch with you soon!</p><p d=
ir=3D"ltr"></p><table border=3D"0" cellpadding=3D"10"><tbody><tr><td styl=
e=3D"padding-left: 0; padding-right: 15px;"><a href=3D"https://reverb.com=
" target=3D"_blank"><img width=3D"50" height=3D"50" src=3D"https://s1g.s3=
.amazonaws.com/76696dc05e79ef8cacb0da0f48c3a6e1.jpg" alt=3D"Reverb"></a><=
/td><td style=3D"box-sizing:border-box;border-left:2px solid rgb(0,0,0);p=
adding-top:0;padding-bottom:0;padding-left:15px;width:400px;"><h2 style=3D=
"margin-top:10px; margin-bottom:0px; font-size:18px;">Reverb</h2><p style=
=3D"padding-left: 0px;margin-top:0px; margin-bottom:10px; font-size:14px;=
" dir=3D"ltr">Support</p><p style=3D"padding-left: 0px;" dir=3D"ltr"><a h=
ref=3D"https://help.reverb.com?utm_source=3D&amp;utm_medium=3Dsignature&a=
mp;utm_campaign=3Dhc">Visit the Reverb Help Center</a></p><h4 style=3D"ma=
rgin-top:5px; margin-bottom:5px;">BUY | SELL | PLAY</h4><table border=3D"=
0" cellpadding=3D"0"><tbody><tr><td><a href=3D"https://facebook.com/rever=
bmarket?utm_source=3D&amp;utm_medium=3Dsignature&amp;utm_campaign=3Dfaceb=
ook" target=3D"_blank"><img width=3D"27" height=3D"27" src=3D"https://s1g=
.s3.amazonaws.com/e125d92f35d0a623ffa444847a0abf24.png" alt=3D"Facebook">=
</a></td><td><a href=3D"https://twitter.com/reverb?utm_source=3D&amp;utm_=
medium=3Dsignature&amp;utm_campaign=3Dtwitter" target=3D"_blank"><img wid=
th=3D"27" height=3D"27" src=3D"https://res.cloudinary.com/reverb-marketin=
g/image/upload/v1707752299/e125d92f35d0a623ffa444847a0abf24Xlogo.png" alt=
=3D"X"></a></td><td><a href=3D"https://instagram.com/reverb?utm_source=3D=
&amp;utm_medium=3Dsignature&amp;utm_campaign=3Dinstagram" target=3D"_blan=
k"><img width=3D"27" height=3D"27" src=3D"https://s1g.s3.amazonaws.com/73=
8cbbe8e1ba1714ce300628273d7e6c.png" alt=3D"Instagram"></a></td><td><a hre=
f=3D"https://youtube.com/user/reverbmarket?utm_source=3D&amp;utm_medium=3D=
signature&amp;utm_campaign=3Dyoutube" target=3D"_blank"><img width=3D"27"=
 height=3D"27" src=3D"https://s1g.s3.amazonaws.com/c06067b4151f7c4b084dde=
9e9057e49b.png" alt=3D"YouTube"></a></td></tr></tbody></table></td></tr><=
/tbody></table><p dir=3D"ltr"></p><p style=3D"margin-top:0px; margin-bott=
om:25px" dir=3D"ltr"><a href=3D"https://reverb.app.link/zendesk?utm_sourc=
e=3D&amp;utm_medium=3Dcallout&amp;utm_campaign=3Dmbl">Buy and sell the ge=
ar you love right from your phone -- try the Reverb App!</a></p><p dir=3D=
"ltr"></p><p dir=3D"ltr"><em>As a reminder, here is what your request was=
 about:</em></p><p dir=3D"ltr"></p><div style=3D"margin-top: 25px" data-v=
ersion=3D"2"><table class=3D"zd-liquid-comment" width=3D"100%" cellpaddin=
g=3D"0" cellspacing=3D"0" border=3D"0" role=3D"presentation">  <tbody><tr=
>    <td width=3D"100%" style=3D"padding: 15px 0; border-top: 1px dotted =
#c5c5c5;">      <table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0"=
 border=3D"0" style=3D"table-layout:fixed;" role=3D"presentation">       =
 <tbody><tr>                    <td width=3D"100%" style=3D"padding: 0; m=
argin: 0;" valign=3D"top">            <p style=3D"font-family:'Lucida Gra=
nde','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-=
size: 15px; line-height: 18px; margin-bottom: 0; margin-top: 0; padding: =
0; color:#1b1d1e;" dir=3D"ltr">                                          =
      <strong>System</strong> (Reverb.com)                               =
           </p>            <p style=3D"font-family:'Lucida Grande','Lucid=
a Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 13px;=
 line-height: 25px; margin-bottom: 15px; margin-top: 0; padding: 0; color=
:#bbbbbb;" dir=3D"ltr">              May 24, 2024, 7:41=E2=80=AFAM CDT   =
         </p>                                    <div class=3D"zd-comment=
" dir=3D"auto" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0=
;"><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15p=
x 0;">(7:23:10=E2=80=AFAM) *** philip joined the chat ***<br>(7:23:10=E2=80=
=AFAM) philip: BOT: picture message <br>BOT: Hi, Trem here! I am the virt=
ual assistant for Reverb. <br>BOT: This chat will be monitored for qualit=
y purposes. <br>BOT: Welcome back, philip. <br>BOT: Which topic can I hel=
p you with? </p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px=
; margin: 15px 0;">USER: Help with an order </p><p dir=3D"ltr" style=3D"c=
olor: #2b2e2f; line-height: 22px; margin: 15px 0;">BOT: Select the order =
you need help with: </p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-heig=
ht: 22px; margin: 15px 0;">USER: Selected: 20474575 - Pre Owned Epiphone =
2018 Les Paul 1960 Tribute Plus - Black Cherry Inc. Case </p><p dir=3D"lt=
r" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">BOT: Than=
ks! What can I assist with? </p><p dir=3D"ltr" style=3D"color: #2b2e2f; l=
ine-height: 22px; margin: 15px 0;">USER: Ask something else </p><p dir=3D=
"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">BOT: H=
ow can I assist you? <br>BOT: Short phrases or topics work best for me. <=
/p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15p=
x 0;">USER: customer is trying to scam us  </p><p dir=3D"ltr" style=3D"co=
lor: #2b2e2f; line-height: 22px; margin: 15px 0;">BOT: Here to help! <br>=
BOT: Reminder: Reverb employees will never contact you via direct message=
 through the Reverb messaging platform or offer platform. <br>BOT: For yo=
ur protection, never click any links in messages or offers that you didn'=
t request or don=E2=80=99t recognize. <br>BOT: I could not find any order=
s for your account, but let's continue. </p><p dir=3D"ltr" style=3D"color=
: #2b2e2f; line-height: 22px; margin: 15px 0;">USER: ok </p><p dir=3D"ltr=
" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">BOT: You g=
ot it. <br>BOT: How can we help? </p><p dir=3D"ltr" style=3D"color: #2b2e=
2f; line-height: 22px; margin: 15px 0;">USER: Ask something else </p><p d=
ir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">B=
OT: How can I assist you? <br>BOT: Short phrases or topics work best for =
me. </p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin=
: 15px 0;">USER: Customer placed order and is trying to scam us </p><p di=
r=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">BO=
T: Happy to assist! <br>BOT: Reminder: Reverb employees will never contac=
t you via direct message through the Reverb messaging platform or offer p=
latform. <br>BOT: For your protection, never click any links in messages =
or offers that you didn't request or don=E2=80=99t recognize. <br>BOT: I =
could not find any orders for your account, but let's continue. </p><p di=
r=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">US=
ER:  </p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margi=
n: 15px 0;">BOT: Sorry, I didn't get that. <br>BOT: Could you please reph=
rase it for me? </p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: =
22px; margin: 15px 0;">USER: Connect with Reverb Support </p><p dir=3D"lt=
r" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">BOT: No p=
roblem - I can put you in touch with Reverb Support. <br>BOT: Which email=
 would you like to use to communicate with Reverb Support? </p><p dir=3D"=
ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">USER: S=
elected: Use a different email address </p><p dir=3D"ltr" style=3D"color:=
 #2b2e2f; line-height: 22px; margin: 15px 0;">BOT: Enter the email addres=
s you'd like to use. </p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-hei=
ght: 22px; margin: 15px 0;">USER: <a href=3D"mailto:sales@expressmusic.co=
.uk" rel=3D"noreferrer">sales@expressmusic.co.uk</a> </p><p dir=3D"ltr" s=
tyle=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">BOT: What are=
 you reaching out about? </p><p dir=3D"ltr" style=3D"color: #2b2e2f; line=
-height: 22px; margin: 15px 0;">USER: Selected: Selling / Sold Orders </p=
><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px =
0;">BOT: Thanks! Let's narrow it down. <br>BOT: Which one best describes =
your issue? </p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px=
; margin: 15px 0;">USER: Selected: Other </p><p dir=3D"ltr" style=3D"colo=
r: #2b2e2f; line-height: 22px; margin: 15px 0;">BOT: Lastly, please descr=
ibe the issue or question you have in one to two sentences for us. </p><p=
 dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;"=
>USER: Re order 20474575 customer is trying to scam us by removing parts =
from the guitar shipped </p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-=
height: 22px; margin: 15px 0;">SUMMARY: Customer placed order and is tryi=
ng to scam us. Re order 20474575 customer is trying to scam us by removin=
g parts from the guitar shipped.<br>(7:27:01=E2=80=AFAM) philip: Hi<br>(7=
:27:10=E2=80=AFAM) Ephraim T.: Hey there, Ephraim T. from Reverb here! I'=
m catching up on your previous conversation right now. One moment, please=
.<br>(7:28:44=E2=80=AFAM) Ephraim T.: I understand that you have a buyer =
that is trying to scam you by removing parts from your guitar.<br>(7:28:4=
8=E2=80=AFAM) Ephraim T.: One moment while I take a look at this for you.=
 Thanks!<br>(7:32:00=E2=80=AFAM) Ephraim T.: Thanks for waiting! After ta=
king a look, I will have to ask our specialized team about this and follo=
w up with you via email<br>(7:32:10=E2=80=AFAM) Ephraim T.: May I know th=
e best email address to send you a follow up?<br>(7:32:39=E2=80=AFAM) phi=
lip: Ok. No problem. Best email is <a href=3D"mailto:sales@expressmusic.c=
o.uk" rel=3D"noreferrer">sales@expressmusic.co.uk</a><br>(7:32:56=E2=80=AF=
AM) philip: If you can add some notes for thr team that would be great<br=
>(7:33:51=E2=80=AFAM) Ephraim T.: Yes, I can add notes.<br>(7:36:47=E2=80=
=AFAM) Ephraim T.: Do I still have you here?<br>(7:36:50=E2=80=AFAM) phil=
ip: Customer has sent photos of a different set up of pickups stating the=
y are what was in the guitar we shjipped. These pictures are from a set t=
hat have been removed (why?) and clearly are not the same as what was in =
the guitar.<br>(7:37:25=E2=80=AFAM) Ephraim T.: I see and I will take not=
e of that. For now, please wait for my follow up email within the day or =
atleast 24 hours.<br>(7:38:18=E2=80=AFAM) philip: thanks<br>(7:38:59=E2=80=
=AFAM) Ephraim T.: You're welcome!<br>(7:39:02=E2=80=AFAM) Ephraim T.: En=
joy the rest of your day!<br>(7:41:32=E2=80=AFAM) *** philip left the cha=
t ***</p></div>                      </td>        </tr>      </tbody></ta=
ble>    </td>  </tr></tbody></table></div><p dir=3D"ltr"></p><div style=3D=
"margin-top:0px; width: 100% !important; height: auto !important; margin-=
bottom: 30px; border: dashed #f6870F; border-width: .12em;" width=3D"100%=
" height=3D"auto"></div><p dir=3D"ltr"><img src=3D"https://api.myreadrece=
ipts.com/zd/track?tid=3D5876551&amp;ts=3D2024-05-24T07:41:33-05:00&amp;ai=
d=3D25564978732307&amp;oid=3Dreverbdotcom"></p>=0D
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