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Date: Tue, 25 Mar 2014 14:30:11 +0000
From: ExpressMusicStore <sales@expressmusicstore.co.uk>
To: <coventry@expressmusicstore.co.uk>
Subject: Fwd: Your BT Business Total Broadband order BOS 15085356: your
 password
Organization: ExpressMusicStore
Message-ID: <26fdc613e2c7a6f4e328965616a785e9@expressmusicstore.co.uk>
X-Sender: sales@expressmusicstore.co.uk
User-Agent: Roundcube Webmail/0.8.1



-------- Original Message --------
Subject: Your BT Business Total Broadband order BOS 15085356: your 
password
Date: 2014-03-24 13:17
 From: BT Business Total Broadband <remedy@fuswrk.fusion.bt.com>
To: <musical.exchange@btconnect.com>, <sales@expressmusicstore.co.uk>



  Dear Mr Graham,

  Just to let you know, we're planning to change your broadband service 
over to BT Infinity for business - Advance Support (option 1) up to 40Mb 
downstream up to 10Mb upstream on 02476442750 on 01/04/2014.

  As you're moving to a fibre broadband service, an engineer will need 
to install your equipment. Your engineer will arrive on 01/04/2014 at 
13:00 - 18:00. Please tell us at least 24 hours before this time if you 
can't make the appointment. Don't install anything yourself.

  We'll stop your old broadband service, and you won't be liable for 
early termination charges for any remaining part of the Minimum Period 
of your old contract.

  The new service may be ready at any time up to midnight on this date, 
and we're unable to stop the changeover once started.

  You'll find your passwords in the box below (your usernames were sent 
separately for safety), as well as your Static IP details, if they have 
changed. If you no longer have Static IP, please remove the details from 
your Hub/router/modem. More about Static IP [1]

  NETWORK LOGIN PASSWORD (for the first time you connect to your new 
broadband): musical1

  YOUR BT BUSINESS ACCOUNT AND BT WI-FI PASSWORD IS musical1.

  As part of your broadband service, you've got unlimited wi-fi access 
to over five million BT Wi-fi hotspots available to use immediately. You 
can use BT Wi-fi as long as you're in a hotspot and your laptop, tablet 
or mobile phone has wireless internet. To get started, log on at 
bt.com/business/btwifi [2] using your username (sent in a separate 
email) and your password (above).

  If you wish, you can change your password [3].

  PLEASE FILE THIS EMAIL SOMEWHERE SAFE AS YOU’LL NEED THESE DETAILS IN 
THE FUTURE.

  We'll let you know when we've finished the changeover to your new 
service: please don't buy any extra equipment or software until you get 
this information.

  Best wishes,

  Graham Sutherland
  Managing Director BT Business

NEED HELP?

  If you have a query about your order, you can contact us online [4] or 
call 0800 169 3809 (8am-6pm Mon-Fri, closed weekends and Bank Holidays). 
Calls to 0800 numbers are free from UK landlines. Mobile costs may vary.

  For help with your broadband service, you can contact us online [5]. 
Or you can call BT Tech Heads for Broadband and PC on 0800 800 154 
(24/7) for help with your broadband service or other computer problems. 
Calls to 0800 numbers are free from UK landlines. Mobile costs may vary.

  Home [6] | Help [7] | About us [8] | Terms & conditions [9] | Privacy 
policy [10] | Disclaimer [11]

PLEASE DON’T ‘REPLY’

  Sorry, we can't answer 'replies' to this email - it's been generated 
automatically by our computer. See the NEED HELP? section for how to 
contact us.

STAY SAFE

  BT will never ask for your account details or passwords in an email. 
So if anyone emails you asking what they are, don't tell them.

  (c) British Telecommunications plc 2009. All rights reserved.
  Registered office: 81 Newgate Street, London EC1A 7AJ. Registered in 
England No. 1800000.

Back to top



Links:
------
[1] http://www.bt.com/business/help/IPAddresses
[2] http://bt.com/business/btwifi
[3] http://myoffice.bt.com
[4] http://www.bt.com/business/ordermanagement
[5] http://www.bt.com/business/contact
[6] http://www.bt.com/business
[7] http://www.bt.com/business/help/troubleshooting-broadband
[8] http://www.btplc.com
[9] http://www.bt.com/business/termsandconditions
[10] http://www.bt.com/business/privacy
[11] http://www.bt.com/business/disclaimer

-- 
Philip Graham
ExpressMusicStore

t 02476 635 766

e sales@expressmusicstore.co.uk www.expressmusicstore.co.uk