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File: D:/hMailServer/Data/expressmusic.co.uk/sales/9B/{9B4264CB-3BD2-4CCE-97CB-C414EC6F6989}.eml
From: Claire Connor <claire.connor@fedex.com>
To: "sales@expressmusic.co.uk" <sales@expressmusic.co.uk>
Subject: 772797568309/C-184866557
Thread-Topic: 772797568309/C-184866557
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Date: Thu, 27 Mar 2025 08:47:59 +0000
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Content-Type: text/plain; charset="us-ascii"
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Good morning Phil,

I hope you are well.

I'm sorry to hear you have experienced a problem with receiving your delive=
ry. I understand this must be frustrating and I am sincerely sorry for the =
concern caused by the miss delivery of your goods.

You have advised that your shipment has now been located.

I will now close your case.

Thank you.


For detailed tracking and to manage all of your shipment requirements, plea=
se visit our website www.FedEx.com<http://www.fedex.com/>.

Your feedback is incredibly valuable: How did we do today? Please take 2 mi=
nutes<https://fedex.eu.qualtrics.com/jfe/form/SV_eXQmcVdjnJspxGe?cft=3D1&cs=
_unit=3Dfedex_cs_NjE4MTIzNg&Q_Language=3Den> to let us know what you think =
of FedEx.

Kind regards,

Claire | Customer Care Representative | Gateshead | FedEx Express | Registe=
red Office: Express House, Holly Lane, Atherstone, CV9 2RY | tnt.com and fe=
dex.com


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<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Calibri&quot;,sans-=
serif;color:black;mso-ligatures:none;mso-fareast-language:EN-GB">Good morni=
ng Phil,<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Calibri&quot;,sans-=
serif;color:black;mso-ligatures:none;mso-fareast-language:EN-GB"><o:p>&nbsp=
;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Calibri&quot;,sans-=
serif;color:black;mso-ligatures:none;mso-fareast-language:EN-GB">I hope you=
 are well.<br>
<br>
I'm sorry to hear you have experienced a problem with receiving your delive=
ry. I understand this must be frustrating and I am sincerely sorry for the =
concern caused by the miss delivery of your goods.
<br>
<br>
You have advised that your shipment has now been located. <br>
<br>
I will now close your case.<br>
<br>
Thank you.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal"><span style=3D"font-size:9.0pt;font-family:&quot;Ari=
al&quot;,sans-serif;color:black;mso-ligatures:none;mso-fareast-language:EN-=
GB">For detailed tracking and to manage all of your shipment requirements, =
please visit our website
<a href=3D"http://www.fedex.com/">www.FedEx.com</a>.</span><span style=3D"f=
ont-size:9.0pt;font-family:&quot;Arial&quot;,sans-serif;mso-fareast-languag=
e:EN-GB"><o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:9.0pt;font-family:&quot;Ari=
al&quot;,sans-serif;mso-fareast-language:EN-GB"><o:p>&nbsp;</o:p></span></p=
>
<p class=3D"MsoNormal"><span lang=3D"EN-US" style=3D"font-size:9.0pt;font-f=
amily:&quot;Arial&quot;,sans-serif;mso-fareast-language:EN-GB">Your feedbac=
k is incredibly valuable: How did we do today?
</span><span style=3D"font-size:9.0pt;font-family:&quot;Arial&quot;,sans-se=
rif;mso-fareast-language:EN-GB">Please take
<a href=3D"https://fedex.eu.qualtrics.com/jfe/form/SV_eXQmcVdjnJspxGe?cft=
=3D1&amp;cs_unit=3Dfedex_cs_NjE4MTIzNg&amp;Q_Language=3Den">
2 minutes</a> to let us know what you think of FedEx.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:9.0pt;font-family:&quot;Ari=
al&quot;,sans-serif;mso-fareast-language:EN-GB"><o:p>&nbsp;</o:p></span></p=
>
<p class=3D"MsoNormal"><span style=3D"font-size:9.0pt;font-family:&quot;Ari=
al&quot;,sans-serif;mso-fareast-language:EN-GB">Kind regards,<o:p></o:p></s=
pan></p>
<p class=3D"MsoNormal"><span style=3D"font-size:9.0pt;font-family:&quot;Ari=
al&quot;,sans-serif;mso-fareast-language:EN-GB"><o:p>&nbsp;</o:p></span></p=
>
<p class=3D"MsoNormal"><b><span style=3D"font-size:9.0pt;font-family:&quot;=
Arial&quot;,sans-serif;mso-fareast-language:EN-GB">Claire</span></b><span s=
tyle=3D"font-size:9.0pt;font-family:&quot;Arial&quot;,sans-serif;mso-fareas=
t-language:EN-GB"> | Customer Care Representative | Gateshead
 | FedEx Express | Registered Office: Express House, Holly Lane, Atherstone=
, CV9 2RY | tnt.com and fedex.com<o:p></o:p></span></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
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