MIME-Version: 1.0
Date: Thu, 23 Apr 2026 15:50:26 +0100
From: sales@expressmusic.co.uk
To: Walter Sleight <waltersleight@outlook.com>
Subject: Return of Martin guitar
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Hi Walter

Thanks for your patience with this.

I have just heard back from Martin technicians. They state 'the only 
times I've seen this kind of issue with any of this range of
guitars is if there has been some form of impact or compression'.

They have fixed the issue as a gesture of good will (and have done a 
great job) and have returned the guitar to us.

As they don't consider this a manufacturing defect we are unable to 
issue a refund but can return the guitar to you at our expense.

Just let me know what day works for you to receive the guitar ?

Regards
Phil
Express Music