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Date: Thu, 12 Feb 2026 11:22:59 +0000
From: hello@expressmusic.co.uk
To: Sales <sales@expressmusic.co.uk>
Subject: Fwd: Re: PayPal Complete Payments
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-------- Original Message --------
Subject: Re: PayPal Complete Payments
Date: 2026-02-12 09:26
 From: "Louise Hurley (CW)" <lohurley@paypal.com>
To: "hello@expressmusic.co.uk" <hello@expressmusic.co.uk>


  Hi Phil,

  Yes, I did. I'm sorry for the delay. Your reply went into my junk
folder, so I missed it, apologies again.

  I'll give you a call today at 2.30pm if that suits you?

  Regards,

  Louise Hurley

  EMEA Business Development Consultant

  Copyright © 1999-2026 PayPal. All rights reserved.
  PayPal (Europe) S.à r.l. et Cie, S.C.A.
  Société en Commandite par Actions
  Registered Office: 22-24 Boulevard Royal L-2449, Luxembourg
  RCS Luxembourg B 118 349

  Deemed authorised and regulated by the Financial Conduct Authority. The
nature and extent of consumer protections may differ from those for
firms based in the UK. Details of the Temporary Permissions Regime,
which allows EEA-based firms to operate in the UK for a limited period
while seeking full authorisation, are available on the Financial Conduct
Authority’s website.

-------------------------

 From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
Sent: Wednesday, February 11, 2026 11:58 AM
To: Louise Hurley (CW) <lohurley@paypal.com>
Subject: Re: PayPal Complete Payments

This message is from an external sender.

That sounds good, please can you give me a call about this. I'm at the
shop Tuesday to Saturday 11am-5pm.
01926 808982
Phil
Express Music

On 2026-02-05 15:10, Louise Hurley (CW) wrote:
> Hi Philip,
> 
> This is just a quick courtesy Email, I was doing a review of the
> PayPal account and I noticed that you are using PayPal Express our
> legacy option and not the latest PayPal Complete Payments, enabling
> this feature would reduce your card transaction rates to 1.2% + 30p
> instead of the standard 2.9% + 30p that you are currently on, at no
> additional cost to you.
> 
> The latest version of PayPal Complete Payments allows you to accept
> direct debit/credit card payments on your website, without redirecting
> customers to PayPal. The checkout is customizable to display features
> for local and alternative payment methods like Apple pay and Google
> pay at the same 1.2% + 30p transaction rate, which will all settle
> instantly into your PayPal Account.
> 
> You will also have the option to display messaging for Pay in 3,
> letting customers know when this option is available to them, so they
> are more likely to make high value purchases.
> 
> Would there be a suitable day & time that you would be available for a
> very quick call to discuss and enable the above?
> 
> Regards,
> 
> Louise Hurley
> EMEA Business Development Consultant
> 
> Copyright © 1999-2026 PayPal. All rights reserved.
> PayPal (Europe) S.à r.l. et Cie, S.C.A.
> Société en Commandite par Actions
> Registered Office: 22-24 Boulevard Royal L-2449, Luxembourg
> RCS Luxembourg B 118 349
> 
> Deemed authorised and regulated by the Financial Conduct Authority.
> The nature and extent of consumer protections may differ from those
> for firms based in the UK. Details of the Temporary Permissions
> Regime, which allows EEA-based firms to operate in the UK for a
> limited period while seeking full authorisation, are available on the
> Financial Conduct Authority’s website.