MIME-Version: 1.0
Date: Fri, 21 Feb 2025 15:16:03 +0000
From: hello@expressmusic.co.uk
To: Fender Musical Instruments EMEA <fenderemeaservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: Ultra Strat
In-Reply-To: <WVZR901LWY2_67b896bed595a_463728197965_sprut@zendesk.com>
References: <WVZR901LWY2@zendesk.com>
 <2c8af0c92ce9d78ce8ce56e2b04b3345@expressmusic.co.uk>
 <WVZR901LWY2_67b896bed595a_463728197965_sprut@zendesk.com>
Message-ID: <d27f2938a625a2a427152998125e6b96@expressmusic.co.uk>
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It keeps on falling down so we think the machined holes for the grub 
screws are too big.

On 2025-02-21 15:07, Ben Moore (Fender Musical Instruments EMEA) wrote:
> ##- Please type your reply above this line -##
> 
>  Ben Moore (Fender Musical Instruments)
> 
>  21 Feb 2025, 15:07 GMT
> 
> Hi Phil,
> 
> Thanks for your email. Could I get a bit more detail on the saddle
> issue please?
> 
> Kind Regards,
> 
> Ben
> Customer Service Advisor
> 
>  Express Music
> 
>  21 Feb 2025, 14:04 GMT
> 
> This email originated from outside of the organization. Do not click
> links, open attachments or reply, unless you were expecting the email
> and know the content is safe.
> 
> Hi Fender,
> 
> We have a customer who as only had his guitar a few months and having
> issues. Please can you get it back to look it.
> 
> Serial Number: US240009639
> 
> Issues with High E saddle and volume pot has too much resistance
> compared to the other two pots.
> 
> Kind Regards,
> Phil
> Express Music
> 
> Kind Regards,
> Phil, Tim & Harriet
> 
> Express Music
> B2 & B3 Quarry Park
> Old Milverton Lane
> Leamington Spa
> CV32 6RW
> 
> 01926 808982
> 
> Your request (705423) has been updated. To add additional comments,
> reply to this email.
> 
> Online Support:
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> 
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> Grinstead, West Sussex, RH19 1QZ. Company n° 3127180
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> Fender products [WVZR90-1LWY2]
> 
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