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Date: Sat, 14 Oct 2023 10:46:22 +0100
From: hello@expressmusic.co.uk
To: Kyle Joyce <kjwmc7@gmail.com>
Subject: Re: Setup/restring
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Hey Kyle,

Pop by about 1 today if that's ok and we can take a look for you.

Kind Regards,
Harriet

On 2023-10-14 09:34, Kyle Joyce wrote:
> Hi, sorry I ended up not being able to make Thursday - would today
> work at all? I can come around 12:30, or later if that’s better for
> you? Let me know either way
> 
> Thank you,
> Kyle
> 
> On Wed, 11 Oct 2023 at 13:25, <hello@expressmusic.co.uk> wrote:
> 
>> Yes that's fine we can take a look tomorrow.
>> 
>> Let us know what kind of time so we can be free : )
>> 
>> On 2023-10-11 13:17, Kyle Joyce wrote:
>>> That’s great to hear that you’ll take a look for me
>>> 
>>> If there’s a chance I might have to leave it with you then
>> Thursday
>>> might be the best day, will you have the workbench free tomorrow?
>>> 
>>> Kind regards,
>>> Kyle
>>> 
>>> On Sat, 7 Oct 2023 at 13:19, <hello@expressmusic.co.uk> wrote:
>>> 
>>>> Hi Kyle,
>>>> 
>>>> Good to hear from you.
>>>> 
>>>> We don't actually do any customer repairs but as you got it from
>> us
>>>> this
>>>> year we are happy to take a look at it for you. It might be you
>> have
>>>> to
>>>> leave it with us depending on the day and how busy we are. You
>> can
>>>> always call ahead one day to make sure we have the workbench
>> free.
>>>> 
>>>> We are here Tuesday to Saturday 11am-5pm.
>>>> 
>>>> Kind Regards,
>>>> Harriet, Phil & Tim
>>>> Express Music
>>>> 
>>>> On 2023-10-07 10:03, Kyle Joyce wrote:
>>>>> Good morning,
>>>>> 
>>>>> I bought a Martin Dreadnought Jr from you earlier this year in
>>>>> February and lately I’ve been having some tuning issues with
>> it,
>>>> I
>>>>> think because of some high action. Would I be able to come for
>> you
>>>> to
>>>>> have a look at it & set it up/restring whilst it’s there?
>>>>> 
>>>>> If so could you let me know how much this would be/how long it
>>>> will
>>>>> take? I use this guitar for tutoring so if I can take it away
>> the
>>>> same
>>>>> day, that would be ideal (sorry if that’s not possible I
>> really
>>>> have
>>>>> no idea how long a setup takes haha)
>>>>> 
>>>>> Thank you & kind regards,
>>>>> Kyle