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Date: Thu, 24 Feb 2022 10:51:29 +0000
From: Express Music <coventry@expressmusic.co.uk>
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: Bullet Strat damage
In-Reply-To: <224EM9KP86_62174f9661364_343fc84e6cb960201061_sprut@zendesk.com>
References: <224EM9KP86@zendesk.com>
 <b27afd38a85853280c5bd2d4eb11dcfe@expressmusic.co.uk>
 <224EM9KP86_62174f9661364_343fc84e6cb960201061_sprut@zendesk.com>
Message-ID: <c2cc7a6ca472a6883b529df165029609@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
User-Agent: Roundcube Webmail/0.8.1

Hi George,

Yes, we'll take the 20% and B stock it!
Thank you.

Regards
Tim.
Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 24/02/2022 09:27, George Luker (Support) wrote:
> ##- Please type your reply above this line -##
>
>  GEORGE LUKER (Fender Musical Instruments)
>
>  Feb 24, 2022, 9:27 GMT
> Hi Tim,
>  
> Thanks for reporting this to us.
>  
> I can offer a 20% credit on this if you'd like the B-stock?
>  
> All the best,
>
> George - Customer Service
>
>  COVENTRY RETURNS
>
>  Feb 23, 2022, 16:49 GMT
>
> Hi,
>
> We had a couple of Squier Bullet Strats in white arrive today and one
> of them (S/N ICSL21005433) has lacquer
> cracks on both sides of the neck pocket.
>
> Regards
>
> Tim.
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
> -------- Original Message --------
> Subject: Strat damage
> Date: 23/02/2022 16:01
>  From: Harriet Graham <harrietnorris.pt@googlemail.com>
> To: coventry@expressmusic.co.uk
> 0636423F-C821-4B1C-8D78-B5BE3A2C8E75.JPG
>
>  Attachment(s)
>  0636423F-C821-4B1C-8D78-B5BE3A2C8E75.JPG [1]
>
> Your request (438121) has been updated. To add additional comments,
> reply to this email.
>
> 0333 200 8760 (Sales Team)
>
> Fender Musical Instruments GBI - Leo House, Birches Industrial
> Estate, East Grinstead, West Sussex, RH19 1QZ
> Fender Europe ltd - Leo House, Birches Industrial Estate, East
> Grinstead, West Sussex, RH19 1QZ
>  FENDER EMEA - Please visit Fender.com [2] for the full range of
> Fender products [224EM9-KP86]
>
> Links:
> ------
> [1]
> 
> https://fenderemea.zendesk.com/attachments/token/LfnhWfvrmP8IkpIqekppy1QPT/?name=0636423F-C821-4B1C-8D78-B5BE3A2C8E75.JPG
> [2] http://secure.itpartnership.com/www.fender.com