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Date: Tue, 07 Oct 2025 12:26:09 +0100
From: hello@expressmusic.co.uk
To: Susana Raya <Susana.Raya@taylorguitars.com>
Subject: Re: [EXTERNAL] Fwd: 1Z034WE26845944087
In-Reply-To: <DM6PR03MB50506E7FFEE8A903889766E0F9E0A@DM6PR03MB5050.namprd03.prod.outlook.com>
References: <PH0PR03MB624952067B266EDD1AA973D2FDE0A@PH0PR03MB6249.namprd03.prod.outlook.com>
 <DM6PR03MB50506E7FFEE8A903889766E0F9E0A@DM6PR03MB5050.namprd03.prod.outlook.com>
Message-ID: <49cbdbf9731fedf4c58a3a59e2dda7e9@expressmusic.co.uk>
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Thank you Susana, that is much appreciated.

Kind Regards,
Harriet
Express Music

On 2025-10-07 12:23, Susana Raya wrote:
> Hi all,
>  I am taking care of this and replying  UPSmessage.
>  Thanks,
> 
> Susana Raya
> 
> Customer Service Representative
> 
> Maroastraat 113
> 
> 1060 LG Amsterdam, The Netherlands
> 
> +31 20 667 60 30
> 
> taylorguitars.com [1]
> 
> _CONFIDENTIALITY NOTICE: This e-mail and any accompanying documents
> contain confidential information intended for a specific individual
> and purpose. If you are not the intended recipient, you are hereby
> notified that any disclosure, copying or distribution, or the taking
> of any action based on the contents of this information, is strictly
> prohibited.  If you have received this transmission in error, please
> delete it.  Thank you._
> 
> -------------------------
> 
> From: Gavin Wiltshire <Gavin.Wiltshire@taylorguitars.com>
> Sent: Tuesday, October 7, 2025 12:44 PM
> To: Michel Gambini <Michel.Gambini@taylorguitars.com>; Susana Raya
> <Susana.Raya@taylorguitars.com>
> Cc: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
> Subject: RE: [EXTERNAL] Fwd: 1Z034WE26845944087
> 
> Hi guys, see below / attached from TNT relating to RMA ST#129727
> (repair for Express Music).
> 
> Please can you provide TNT with the info.
> 
> Thanks a lot.
> 
> Gav Wiltshire
> 
> Inside Sales Representative
> 
> Maroastraat 113
> 
> 1060 LG Amsterdam, The Netherlands
> 
> +31 (0)20 667 6030 office
> 
> taylorguitars.com [1]
> 
> CAUTION: This email originated from outside of the organization.
> Exercise caution when opening attachments or clicking links.
> 
> Hi Gavin,
> 
> Is this something you could sort out please?
> 
> Kind regards.
> 
> Tim
> 
> -------- Original Message --------
> 
> Subject: 1Z034WE26845944087
> 
> Date: 2025-10-06 11:02
> 
> From: <adolfochristian@ups.com>
> 
> To: <hello@expressmusic.co.uk>
> 
> To whom it may concern,
> 
>   [SJD1]
> 
> We are contacting you regarding 1Z034WE26845944087, from TAYLOR
> GUITARS.
> 
> A copy of the documents we hold relating to this shipment is attached
> for your reference.   
> 
> There is an issue with the commercial invoice/clearance instructions
> provided for this shipment.
> 
> In order to comply with customs formalities, please provide the reason
> for import / Customs procedure code.
> 
> You can contact us regarding this customs clearance request from 08:00
> – 17:30 Monday-Friday on 03457 877 877, ask for Brokerage customs
> clearance or press 6 then 1
> 
> Please note that failure to respond with clearance instruction will
> incur delay and additional warehouse storage fees of £15.35 per
> package per day will be applied from October 9, 2025.
> 
> Do you import into Northern Ireland? To support the new import rules
> please provide us with your XI EORI, deferment account number and
> UKIMS number if applicable.
> 
> Kind Regards,
> 
> Christian Adolfo
> 
> Custom Clearance Advisor
> 
> United Parcel Services
> 
> Tel: 03457 877 877
> 
> Fax: 01332 815583
> 
> adolfochristian@ups.com
> 
> Avoid delays by paying your outstanding Duties & Tax charges online.
> 
> Visit ups.com/track [1], enter your 18-digit tracking number, click
> the ‘Pay Now’ button and complete payment
> 
> Find out how to work out the customs value for Customs Duty, Import
> VAT and trade statistics here [2].  
> 
> -------------------------
> 
>   [SJD1]HV Reason for import
> 
> Links:
> 
> ------
> 
> [1]
> https://urldefense.com/v3/__https://www.ups.com/track?loc=en_GB&amp;requester=ST*__;Lw!!PYnR-1yUVgK7mw!nWl1Ri6ddid3CadMOgK_tYomGm3IeMQPshxoTCBcy_KrlnN9yMtwCujKoWBJ_0C4rcwlajfH2-BNj3Ct8Ef13BdnLiEtcAI$
> [2] [ups[.]com] [2]
> https://urldefense.com/v3/__https://www.gov.uk/government/collections/working-out-the-customs-value-of-your-imported-goods__;!!PYnR-1yUVgK7mw!nWl1Ri6ddid3CadMOgK_tYomGm3IeMQPshxoTCBcy_KrlnN9yMtwCujKoWBJ_0C4rcwlajfH2-BNj3Ct8Ef13BdnASDIPko$
> [3] [gov[.]uk]
> 
> 
> 
> Links:
> ------
> [1] http://www.taylorguitars.com/
> [2] 
> https://urldefense.com/v3/__https:/www.ups.com/track?loc=en_GB&amp;amp;requester=ST*__;Lw!!PYnR-1yUVgK7mw!nWl1Ri6ddid3CadMOgK_tYomGm3IeMQPshxoTCBcy_KrlnN9yMtwCujKoWBJ_0C4rcwlajfH2-BNj3Ct8Ef13BdnLiEtcAI$
> [3] 
> https://urldefense.com/v3/__https:/www.gov.uk/government/collections/working-out-the-customs-value-of-your-imported-goods__;!!PYnR-1yUVgK7mw!nWl1Ri6ddid3CadMOgK_tYomGm3IeMQPshxoTCBcy_KrlnN9yMtwCujKoWBJ_0C4rcwlajfH2-BNj3Ct8Ef13BdnASDIPko$