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Date: Fri, 28 May 2021 15:31:00 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: Fwd:
In-Reply-To: <3QV089Z2O0_60b0fb6a454ea_302ac72406b970609d0_sprut@zendesk.com>
References: <3QV089Z2O0@zendesk.com>
 <555f62805396471abcf08c64c355c8bc@expressmusic.co.uk>
 <3QV089Z2O0_60b0fb6a454ea_302ac72406b970609d0_sprut@zendesk.com>
Message-ID: <1c1139b4864e53fc701beb7ec8bd7a60@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
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Hi Richard,

What's the best discount we could get?


Regards

Tim.
Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 28/05/2021 15:17, Richard (Support) wrote:
> ##- Please type your reply above this line -##
>
>  RICHARD (Fender Musical Instruments)
>
>  May 28, 2021, 15:17 GMT+1
> Hi there, 
>
> Very sorry to see this!
>
> We can either look at a discount, return/ credit or return/
> replacement on this. 
>
> We are looking at a 90 day wait on replacement stock. 
>
> Please let me know your thoughts. 
>
> Best wishes, 
>
> Richard - Customer Service Advisor
>
>  COVENTRY
>
>  May 28, 2021, 11:36 GMT+1
>
> Hi,
>
> We had a Player Strat arrive yesterday S/N MX21079020 and it has some
> scuff marks on the back.
>
> Regards
>
> Tim
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
> -------- Original Message --------
> Subject:
> Date: 28/05/2021 11:02
>  From: Tim Kelsall <jazz69t@icloud.com>
> To: SHOP <coventry@expressmusic.co.uk>
>
> Sent from my iPhone
> IMG_0431.jpg
>
>  Attachment(s)
>  IMG_0431.jpg [1]
>
> Your request (377160) has been updated. To add additional comments,
> reply to this email.
>
> 0333 200 8760 (Sales Team)
>
> Fender Musical Instruments GBI - Leo House, Birches Industrial
> Estate, East Grinstead, West Sussex, RH19 1QZ
> Fender Europe ltd - Leo House, Birches Industrial Estate, East
> Grinstead, West Sussex, RH19 1QZ
>  FENDER EMEA - Please visit Fender.com [2] for the full range of
> Fender products [3QV089-Z2O0]
>
> Links:
> ------
> [1]
> 
> https://fenderemea.zendesk.com/attachments/token/PT1xpycxEucgR6q2al6yTPPQk/?name=IMG_0431.jpg
> [2] http://secure.itpartnership.com/www.fender.com