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Date: Fri, 02 Aug 2019 15:55:14 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: Jimi page dragon mexican tele
In-Reply-To: <7O2OM4ZG0G_5d42fdcac38c8_52fd3fb6654bcf203157b_sprut@zendesk.com>
References: <7O2OM4ZG0G@zendesk.com>
 <02753d3244c652022de93a433b93d9fa@expressmusic.co.uk>
 <7O2OM4ZG0G_5d42fdcac38c8_52fd3fb6654bcf203157b_sprut@zendesk.com>
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Hello Ricky

We have tried this and it actually looks worse than before, do you have 
any other ideas?

---
Regards
Ollie
Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 01/08/2019 15:57, Ricky (Support) wrote:
> ##- Please type your reply above this line -##
>
>  RICKY (Fender Musical Instruments)
>
>  Aug 1, 15:57 BST
> Hi Ollie
>
> Thank you for reporting this.
>
> I believe we may have come across this before and seems to be caused
> by a protective film on the underneath of the pickguard (the same as
> what you get on the top surface of the pickguard). If you can remove
> the pickguard and see if you can remove this protective film then 
> that
> should resolve the issue. Let me know how you get on and if that
> resolves it for you.
>
> Apologies for any inconvenience caused.
>
> Best Regards,
>
> Ricky
>
> Sales & Support Advisor
>
>  COVENTRY
>
>  Aug 1, 14:58 BST
> We received a jimmy page dragon mexican tele yesterday.
>
> It appears that the shiny/mirror card underneath the scratchplate is
> warped/wrinkled and doesn't sit flush.
>
> To be honest we are not sure how this is meant to be but I don't 
> think
> it looks as it should.
>
> I have tried to take some pictures of this for you to have a look at.
>
> Please let me know what you think...
>
> pictures attached
>
> --
> Regards
> Ollie
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
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>  Attachment(s)
>  20190731_160618257_iOS.jpg [1]
>  20190731_160625079_iOS.jpg [2]
>  20190801_132518306_iOS.jpg [3]
>
> Your request (193626) has been updated. To add additional comments,
> reply to this email.
>
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>
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> [1]
> 
> https://fenderemea.zendesk.com/attachments/token/08OEYqN2sRRrg83Xp8gIin6iE/?name=20190731_160618257_iOS.jpg
> [2]
> 
> https://fenderemea.zendesk.com/attachments/token/xI1gmzYdCSIF0ZDBj0WAIfRyb/?name=20190731_160625079_iOS.jpg
> [3]
> 
> https://fenderemea.zendesk.com/attachments/token/mscJuatP4fYyFwirn7czi8xZA/?name=20190801_132518306_iOS.jpg
> [4] http://secure.itpartnership.com/www.fender.com