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Date: Thu, 22 Sep 2022 16:24:23 +0100
From: hello@expressmusic.co.uk
To: Daniel Culley <danielculley@outlook.com>
Subject: Re: Martin Streetmaster
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Hi Dan,

Yes, it was Phil you spoke to.

We have your order here, thank you. We will get the guitar on the 
workbench in the morning and get the action down for you.

Look forward to seeing you tomorrow afternoon.

Kind Regards,
Harriet, Phil & Tim

On 2022-09-22 16:18, Daniel Culley wrote:
> Hi Harriet,
> 
>  After having spoken with your colleague (I am sorry I cannot recall
> his name) it was agreed that I could collect tomorrow afternoon and
> that he would have the action lowered for me.
>  I have now paid for the Guitar, which I am sure you can see.
>  I will aim to get over to you for after 1.30.
>  Trust this is all okay,
> 
>  Thank you and regards
> 
>  Dan Culley
> 
> -------------------------
> 
> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
> Sent: 22 September 2022 15:51
> To: Daniel Culley <danielculley@outlook.com>
> Subject: Re: Martin Streetmaster
> 
> Hi Dan,
> 
> Thank you for getting in touch.
> 
> This lovely guitar arrived with us at the end of last month. On
> arrival
> we do a full health check and make any adjustments we think are
> necessary. The Martin factory set up isn't that low to be honest. We
> can
> lower it before we ship it, if you can advise a string height in mm.
> 
> Our showrooms are appointment only so this guitar has not been handled
> 
> other than by ourselves on arrival. It is in pristine as new
> condition.
> 
> If you have any further questions please let us know.
> 
> Kind Regards,
> Harriet
> 
> On 2022-09-22 15:37, Daniel Culley wrote:
>> Hello,
>> 
>>  I am looking at your Martin Streetmaster 00015M.
>>  Can you tell me is the Guitar set up and the action low and also in
>> pristine condition, as I know sometimes, they get played in Guitar
>> Shops.
>>  Just being a higher price guitar, just need to be sure.
>> 
>>  Kind regards
>> 
>>  Dan