MIME-Version: 1.0
Date: Wed, 17 Jan 2024 11:02:31 +0000
From: hello@expressmusic.co.uk
To: "Ben Moore (Fender Musical Instruments EMEA)"
 <fenderemeaservice@fender.com>
Subject: Faulty 61 C/S Jazz Bass
Message-ID: <5c95ae41cb1073c09cdc1adf0a49605b@expressmusic.co.uk>
X-Sender: hello@expressmusic.co.uk
Content-Type: text/plain; charset=US-ASCII;
 format=flowed
Content-Transfer-Encoding: 7bit

Hi Ben,

We have a problem with a Custom Shop 61 Jazz Bass S/N EZ569671 we sold 
on 19/10/23 to a customer who lives in Cambridge.
It appears that the neck pickup has stopped working. The customer called 
us yesterday to report the problem so we asked him to pop it into Music 
Street (his nearest Fender dealer) and they kindly checked it over and 
said there's no output from the neck pickup.
Just wondering what the speediest way of getting it sorted for the 
customer?

Kind regards.
Tim.