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Date: Tue, 13 Jul 2021 15:26:54 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: "David.hobson Private" <david.hobson.private@gmail.com>
Subject: Fwd: 251865593
Message-ID: <957f5a98e1642e9607377458e47cca6e@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
User-Agent: Roundcube Webmail/0.8.1




-------- Original Message --------
Subject: 251865593
Date: 13/07/2021 09:16
 From: TNTUK Customer Care <uk@tnt.com>
To: "coventry@expressmusic.co.uk" <coventry@expressmusic.co.uk>

  Hello Harriet

  I am writing to you regarding the above consignment number.

  I would firstly like to take this opportunity to apologise that we 
have not yet been able to deliver your goods.

  I can confirm the reason for this being returned is due to this being 
addressed to a private person or a residential.

  Russian customs/government don't allow such shipments into their 
country and it would be your responsibility to be aware of all 
restrictions of the destination country when shipping internationally.

  This is being sent back to you on 259094493, please track this 
yourself on the tracking systems we offer and should any further issues 
arise, please let us know.

  This case will now be closed, For detailed tracking and to manage all 
of your shipment requirements, please visit our website www.tnt.com

How did we do today? Please take 2 MINUTES [1] to tell us what you 
think about TNT

  Kind Regards

  MICHAEL SMITH | Customer Care Representative | FedEx Express | 
Registered Office: Express House, Holly Lane, Atherstone, CV9 2RY | 
tnt.com [2] and fedex.com [3]

ref:_00D24KXww._500084BwZcF:ref

Links:
------
[1] 
https://survey.medallia.eu/?CSEU&cft=1&cs_unit=fedex_cs_MzUwNjM4Mg&lang=en
[2] https://www.tnt.com
[3] https://www.fedex.com