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Date: Thu, 02 Apr 2026 15:37:27 +0100
From: hello@expressmusic.co.uk
To: steelfish44@gmail.com
Subject: Re: FedEx proof of delivery and GPS delivery coordinates
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PHEW!!!!

We are all very relieved, as I'm sure you are too. What a feck up haha 
glad the driver managed to get it back off them. Now you can enjoy 
playing it!

Have a good Easter : )

On 2026-04-02 15:34, Joe Harrison wrote:
> Good news!
> 
> I have it. Took the fedex guy nearly an hour to get it off them. They
> didn’t want to give it up he said. Apologised profusely. But it’s
> here ok.
> 
> Thanks very much for chasing it for me. I’m certain of you hadn’t
> I don’t think we’s have seen it again.
> 
> Cheers
> Joe
> Ps it feels lovely!
> 
> On Thu, 2 Apr 2026 at 11:32, <hello@expressmusic.co.uk> wrote:
> 
>> 😂 Yes should be interesting!
>> 
>> On 2026-04-02 11:29, Joe Harrison wrote:
>>> Thanks Phil. Appreciate it. Like I say I know it’s not your
>> fault.
>>> 
>>> I’m semi amused to see how well that fedex guy gets on trying to
>> get
>>> that guitar back. The family at 23 Maybank yesterday were in full
>> on
>>> Trump denial mode yesterday when I asked them.
>>> 
>>> Cheers
>>> Joe.
>>> 
>>> On Thu, 2 Apr 2026 at 11:21, <hello@expressmusic.co.uk> wrote:
>>> 
>>>> Hi Joe,
>>>> 
>>>> FedEx say they'll coming back to collect the parcel's from both
>>>> addresses today and swapping them over, so we'll see what
>> happens.
>>>> We'll keep an eye on it, but obviously, let us know if you get
>> any
>>>> news
>>>> first.
>>>> 
>>>> Thanks.
>>>> Phil
>>>> On 2026-04-01 18:54, Joe Harrison wrote:
>>>>> Hi Phil,
>>>>> 
>>>>> I have some what's probably bad news for the pair of us. I took
>> a
>>>> trip
>>>>> to those coordinates and 23 Maybank Rd (it is just a few mins
>>>> drive
>>>>> from my house - about the length of time between my 'it's been
>>>> signed
>>>>> for notification' and our phone call earlier in fact).
>>>>> 
>>>>> I knocked on the door and asked politely for my parcel and asked
>>>> if
>>>>> they had received anything today. The kind people at 23 flatly
>>>> denied
>>>>> having received any parcels today and certainly didn't have
>> mine.
>>>> I
>>>>> left.
>>>>> 
>>>>> I'd left their parcel in my car to do a swap in the event that
>>>> they'd
>>>>> give me my parcel, I still have it.
>>>>> 
>>>>> I've attached a pic of the house, geo-tagged. Not sure if that
>> is
>>>>> going to be of any use to Fedex or speed things up, but at this
>>>> stage
>>>>> the chances of either of us getting that strat is pretty
>>>> negligible
>>>>> given the response of the people at Maybank Rd.
>>>>> 
>>>>> Absolutely not your fault as I know Fedex are 100% to blame and
>>>>> incompetent - but I'd really appreciate you harassing Fedex so
>>>> they do
>>>>> admit their mistake, pay you the insured value so I can get a
>>>> refund.
>>>>> Any evidence/ring footage etc you need to support that just let
>> me
>>>>> know and I'll do whatever is needed for you.
>>>>> 
>>>>> Thanks in advance.
>>>>> Joe
>>>>> 
>>>>> On Wed, 1 Apr 2026 at 15:41, <hello@expressmusic.co.uk> wrote:
>>>>> 
>>>>>> Good work detective Joe!
>>>>>> 
>>>>>> We will keep you updated.
>>>>>> 
>>>>>> On 2026-04-01 15:39, Joe Harrison wrote:
>>>>>>> Just figured out how to get my long/lat as well. Hopefully
>> there
>>>>>> will
>>>>>>> be no argument from Fedex that they've made a mistake (I also
>>>> have
>>>>>>> Ring camera capturing when they've delivered the other guy's
>>>>>> parcel to
>>>>>>> me). Some more ammunition for you.
>>>>>>> 
>>>>>>> And here's my front door (attached).
>>>>>>> 
>>>>>>> On Wed, 1 Apr 2026 at 15:22, <hello@expressmusic.co.uk> wrote:
>>>>>>> 
>>>>>>>> Hi Joe,
>>>>>>>> 
>>>>>>>> Just spoken with FedEx and they are on the case as a matter
>> of
>>>>>>>> urgency
>>>>>>>> which is great.
>>>>>>>> 
>>>>>>>> Please can you let me know the tracking number on the parcel
>>>> you
>>>>>>>> received from FedEx today?
>>>>>>>> 
>>>>>>>> Kind Regards,
>>>>>>>> Phil
>>>>>>>> Express Music
>>>>>>>> 
>>>>>>>> -------- Original Message --------
>>>>>>>> Subject: FedEx proof of delivery and GPS delivery coordinates
>>>>>>>> Date: 2026-04-01 15:07
>>>>>>>> From: hello@expressmusic.co.uk
>>>>>>>> To: steelfish44@gmail.com
>>>>>>>> 
>>>>>>>> Hi Joe,
>>>>>>>> 
>>>>>>>> Thanks for the call just now.
>>>>>>>> 
>>>>>>>> These are the coordinates that FedEx are saying it was
>>>> delivered
>>>>>>>> too:
>>>>>>>> 53°40'3.4"N, 1°28'47.1"W
>>>>>>>> 
>>>>>>>> We have just opened a FedEx case to say it is missing. Case
>>>>>> number:
>>>>>>>> C-233700733
>>>>>>>> 
>>>>>>>> Let's hope this one is resolved smoothly!
>>>>>>>> 
>>>>>>>> We are at the shop till 5pm if you need us, just call me.
>>>>>>>> 
>>>>>>>> Phil
>>>>>>>> Express Music