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Date: Thu, 03 Nov 2022 15:05:00 +0000
From: hello@expressmusic.co.uk
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: ProII Jazz Bass Action
In-Reply-To: <7O6Q88WXZX8_635bd570bb026_36f8d47248dd_sprut@zendesk.com>
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On 2022-10-28 14:13, Support wrote:
> ##- Please type your reply above this line -##
> 
>  Express Music
> 
>  28 Oct 2022, 14:13 BST
> 
> This email originated from outside of the organization. Do not click
> links, open attachments or reply, unless you were expecting the email
> and know the content is safe.
> 
>  Rafael Berlanga (Fender Musical Instruments)
> 
>  28 Oct 2022, 14:05 BST
> 
> Hi Tim,
> 
> Thanks for your email. Have you checked if the neck is straight
> enough? Maybe this could sort the problem of the string height. Well,
> its just a thought.
> 
> Let me know if you have tried that.
> 
> Best,
> 
> Rafael
> 
>  Express Music
> 
>  28 Oct 2022, 13:55 BST
> 
> This email originated from outside of the organization. Do not click
> links, open attachments or reply, unless you were expecting the email
> and know the content is safe.
> 
> Hi,
> 
> Just had delivered a Pro II Jazz Bass, S/N US22057396, and the string
> height is very high with minimal adjustment left on the bridge saddles
> 
> (I think the neck pocket isn't set correct).
> Could we get it returned and sorted or replaced, please?
> 
> Regards.
> 
> Tim.
> 
> Kind Regards,
> 
> Express Music
> B2 & B3 Quarry Park
> Old Milverton Lane
> Leamington Spa
> CV32 6RW
> 
> 01926 808982
> 
> Your request (491249) has been updated. To add additional comments,
> reply to this email.
> 
> 0333 200 8760 (Sales Team)
> 
> Fender Musical Instruments GBI - Leo House, Birches Industrial Estate,
> East Grinstead, West Sussex, RH19 1QZ
> Fender Europe ltd - Leo House, Birches Industrial Estate, East
> Grinstead, West Sussex, RH19 1QZ
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> Fender products [7O6Q88-WXZX8]
> 
> Links:
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Hi,

Just wondering if anything is happening with the Pro II Jazz bass?

Regards.

Tim.