MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8;
 format=flowed
Content-Transfer-Encoding: 7bit
Date: Tue, 15 Sep 2020 15:49:22 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: 54 Strat Knobs
In-Reply-To: <4464Q98EO3_5f60d1ca61bb7_47ea25cc8058f2_sprut@zendesk.com>
References: <4464Q98EO3@zendesk.com>
 <4464Q98EO3_5f4e26c390269_5a85e5bc476745_sprut@zendesk.com>
 <a0c4c8b5d4c8156beb45bfd2bfbdcb47@expressmusic.co.uk>
 <8549bf6b476dc18eab317cba042f23a2@expressmusic.co.uk>
 <4464Q98EO3_5f60d1ca61bb7_47ea25cc8058f2_sprut@zendesk.com>
Message-ID: <8c09e07f8d9b61e54cbee357ffa50695@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
User-Agent: Roundcube Webmail/0.8.1

Great news, thanks for sorting this Ricky.

Kind Regards,
Harriet

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 15/09/2020 15:38, Ricky (Support) wrote:
> ##- Please type your reply above this line -##
>
>  RICKY (Fender Musical Instruments)
>
>  Sep 15, 2020, 15:38 GMT+1
> Hi Tim
>
> Sorry for the delay on this one.
>
> We've managed to track down some spares for you. I'll get them sent
> out to you in today's post so they should be with you in the next few
> days.
>
> Let me know if there is anything else you need.
>
> Best Regards,
>
> Ricky
>
> Customer Support Advisor
>
>  COVENTRY
>
>  Sep 1, 2020, 12:36 GMT+1
>
> Hi Ricky,
>
> Thanks for getting back to me, if you can let me know that would be
> great. :-)
>
> Cheers.
>
> Tim.
> ---Regards
>
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
>  RICKY (Fender Musical Instruments)
>
>  Sep 1, 2020, 11:47 GMT+1
> Good morning Tim
>
> Apologies for the delay in back to you, I was away last week.
>
> I don't believe those specific one's are available anymore as they
> are indeed a different material to the standard ones. I'll
> double-check the availability and get back to on that.
>
> Alternatively I would recommend 0992096000 AM VINT 50'S STRAT KIT -
> Currently out of stock but expected mid/late December.
>
> Best Regards,
>
> Ricky
>
> Customer Support Advisor
>
>  COVENTRY
>
>  Aug 25, 2020, 12:59 GMT+1
> Hi Ricky,
>
>  We have a customer who purchased our 60th anniversary 54 Strat S/N
>  V1424048 and
>  all 3 of the control knobs have split and I wondered if it's 
> possible
>  to get replacements?
>  Apparently they're made from the original material and slightly
>  different from normal ones?
>
>  Kind Regards
>
>  Tim.
>  Express Music
>  196 - 204 Binley Road
>  Coventry
>  CV3 1HG
>
> DISCLAIMER
>
> The information contained in this communication from the sender is
> confidential. It is intended solely for use by the recipient and
> others authorized to receive it. If you are not the recipient, you 
> are
> hereby notified that any disclosure, copying, distribution or taking
> action in relation of the contents of this information is strictly
> prohibited and may be unlawful.
>
> Your request (301164) has been updated. To add additional comments,
> reply to this email.
>
> 0333 200 8760 (Sales Team)
>
> Fender Musical Instruments GBI - Leo House, Birches Industrial
> Estate, East Grinstead, West Sussex, RH19 1QZ
> Fender Europe ltd - Leo House, Birches Industrial Estate, East
> Grinstead, West Sussex, RH19 1QZ
>  FENDER EMEA - Please visit Fender.com [1] for the full range of
> Fender products [4464Q9-8EO3]
>
> Links:
> ------
> [1] http://secure.itpartnership.com/www.fender.com