MIME-Version: 1.0
Date: Wed, 31 Jan 2024 12:16:52 +0000
From: hello@expressmusic.co.uk
To: Susana Raya <Susana.Raya@taylorguitars.com>
Subject: Re: [EXTERNAL] 214CEDLX Service ST#118611
In-Reply-To: <MW4PR03MB6922F798B4625FF344F75813F97C2@MW4PR03MB6922.namprd03.prod.outlook.com>
References: <fac9976bf51341c18bd5dfe790e5b55b@expressmusic.co.uk>
 <MW4PR03MB6922F798B4625FF344F75813F97C2@MW4PR03MB6922.namprd03.prod.outlook.com>
Message-ID: <0544510435a9799cba3f74394d3656ea@expressmusic.co.uk>
X-Sender: hello@expressmusic.co.uk
Content-Type: text/plain; charset=UTF-8;
 format=flowed
Content-Transfer-Encoding: 8bit

Thank you Susana, that's great.

Tim


On 2024-01-31 08:23, Susana Raya wrote:
> Hi Tim,
> 
> Sorry to hear about that, we will bring it for inspection and possible 
> service.
> Our reference for this service is ST#118611.
> 
> Please find attached the shipping labels that need to accompany the 
> guitar.
> 
> TNT/FEdex will collect the guitar on Friday from your store.
> 
> Let me know if you need any further assistance.
> 
> Susana Raya
> Customer Service Representative
> Maroastraat 113
> 1060 LG Amsterdam, The Netherlands
> +31 20 667 60 30
> taylorguitars.com
> 
> CONFIDENTIALITY NOTICE: This e-mail and any accompanying documents
> contain confidential information intended for a specific individual
> and purpose. If you are not the intended recipient, you are hereby
> notified that any disclosure, copying or distribution, or the taking
> of any action based on the contents of this information, is strictly
> prohibited.  If you have received this transmission in error, please
> delete it.  Thank you.
> 
> 
> 
> -----Original Message-----
> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
> Sent: Tuesday, 30 January 2024 13:19
> To: Susana Raya <Susana.Raya@taylorguitars.com>
> Subject: [EXTERNAL] 214CEDLX Service
> 
> CAUTION: This email originated from outside of the organization.
> Exercise caution when opening attachments or clicking links.
> 
> 
> Hi Susana,
> 
> We have a 214ce-CF DLX SB, S/N: 2103299401 which has an incredibly
> high action that we'd like you guys to look at, please.
> The owner purchased it from PMT Birmingham in 2019. His details are:
> Jason Goodman
> 
> 12, Hedg Row Walk
> 
> Coventry.
> 
> CV64PA
> The customer understands that there may well be a charge for this 
> service.
> 
> Kind regards.
> Tim.
> 
> Kind Regards,
> Phil, Tim & Harriet
> 
> Express Music
> B2 & B3 Quarry Park
> Old Milverton Lane
> Leamington Spa
> CV32 6RW
> 
> 01926 808982