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Date: Wed, 05 Jan 2022 11:08:21 +0000
From: Express Music <coventry@expressmusic.co.uk>
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: Faulty Cont Jag
In-Reply-To: <XZ3OO86W4D_61d561434038f_3a3fb86decb96c2317c1_sprut@zendesk.com>
References: <XZ3OO86W4D@zendesk.com>
 <8bdf8ecf437b259c82c501c19ff8b475@expressmusic.co.uk>
 <XZ3OO86W4D_61d561434038f_3a3fb86decb96c2317c1_sprut@zendesk.com>
Message-ID: <e73cbcf45a8343a6a3c55d29875959cf@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
User-Agent: Roundcube Webmail/0.8.1

Morning George,

Happy New Year to you all at Fender.

Please we get this returned.

Kind Regards,
Harriet

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 05/01/2022 09:13, George Luker (Support) wrote:
> ##- Please type your reply above this line -##
>
>  GEORGE LUKER (Fender Musical Instruments)
>
>  Jan 5, 2022, 9:13 GMT
> Hi Tim,
>
> Thanks for reporting this to us.
>
> Unfortunately we don't currently have a replacement available, and it
> doesn't look like they will be for quite a while.
>
> With that said, I can credit this by 15% if you're happy to keep as
> B-stock? If not, let me know and I'll get this back and credited, and
> get a replacement on backorder for you.
>
> All the best,
>
> George - Customer Service
>
>  COVENTRY RETURNS
>
>  Jan 4, 2022, 16:53 GMT
>
> Hi,
>
> We have had a contemporary Squier Jaguar s/n CMCH21002966 which has
> cracks in the neck pockets.
> Can we get a replacement, please?
>
> Regards
>
> Tim.
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
> -------- Original Message --------
> Subject:
> Date: 04/01/2022 16:10
>  From: Tim Kelsall <jazz69t@icloud.com>
> To: SHOP <coventry@expressmusic.co.uk>
>
> Sent from my iPhone
> IMG_0728.jpg
> IMG_0727.jpg
>
>  Attachment(s)
>  IMG_0728.jpg [1]
>  IMG_0727.jpg [2]
>
> Your request (426100) has been updated. To add additional comments,
> reply to this email.
>
> 0333 200 8760 (Sales Team)
>
> Fender Musical Instruments GBI - Leo House, Birches Industrial
> Estate, East Grinstead, West Sussex, RH19 1QZ
> Fender Europe ltd - Leo House, Birches Industrial Estate, East
> Grinstead, West Sussex, RH19 1QZ
>  FENDER EMEA - Please visit Fender.com [3] for the full range of
> Fender products [XZ3OO8-6W4D]
>
> Links:
> ------
> [1]
> 
> https://fenderemea.zendesk.com/attachments/token/SwZIHu4FO7y4I8XXYlTQjmlQF/?name=IMG_0728.jpg
> [2]
> 
> https://fenderemea.zendesk.com/attachments/token/tapZK3RLbysi4kVA5um5uUXdm/?name=IMG_0727.jpg
> [3] http://secure.itpartnership.com/www.fender.com