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Date: Thu, 29 Feb 2024 10:49:24 +0000
From: hello@expressmusic.co.uk
To: Robert Sheils <robert.sheils@talk21.com>
Subject: Re: Express Music Enquiry - 5201
In-Reply-To: <5f57b0a3.c1d.18dc73c7ef6.Webtop.84@talk21.com>
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 <0eefbbb219b3828628a54d3aa028a1b2@expressmusic.co.uk>
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 <560a01ec3efa60cc445eeae6ed4e924e@expressmusic.co.uk>
 <5f57b0a3.c1d.18dc73c7ef6.Webtop.84@talk21.com>
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Good morning Robert,

We have now received the replacement tremolo arm you requested from 
Fender.

The cost is just £10. Are you able to collect from the shop or do we 
need to post it out to you?

Kind Regards,
Harriet
Express Music

  On 2024-02-20 15:57, Robert Sheils wrote:
> Hi Tim,
> 
> Thanks very much for the update and appreciate you looking into this
> for me.
> 
> Best regards,
> 
> Robert
> 
>> ------ Original Message ------
>> From: hello@expressmusic.co.uk
>> To: "Robert Sheils" <robert.sheils@talk21.com>
>> Sent: Tuesday, 20 Feb, 24 At 15:53
>> Subject: Re: Express Music Enquiry - 5201
>> 
>> Hi Robert,
>> 
>> Good to hear from you.
>> 
>> We have asked Fender if they are able to supply the replacement for
>> you.
>> 
>> As yet, we haven't heard back but as soon as we hear anything, we
>> will be in touch.
>> 
>> Kind Regards,
>> 
>> Express Music
>> 
>> On 2024-02-19 18:39, Robert Sheils wrote:
>> 
>> Hi Tim,
>> 
>> Hope you're well and keeping busy at Express Music! If you remember
>> I
>> 
>> purchased the Fender Custom Shop 1959 Strat Heavy Relic 3 Color
>> 
>> Sunburst from you last Easter.
>> 
>> I'm still very much enjoying the guitar, but wanted to ask if it
>> were
>> 
>> possible to order the correct replacement trem bar, vintage spec as
>> 
>> came with the guitar?
>> 
>> Can't seem to find one available, only the more modern looking one
>> 
>> with the different angle in the bar, not the smaller and straighter
>> 
>> one that it came with.
>> 
>> Hope you can help,
>> 
>> Kind regards,
>> 
>> Robert
>> 
>> ------ Original Message ------
>> 
>> From: hello@expressmusic.co.uk
>> 
>> To: "Robert Sheils" <robert.sheils@talk21.com>
>> 
>> Sent: Friday, 14 Apr, 23 At 13:52
>> 
>> Subject: Re: Express Music Enquiry - 5201
>> 
>> Hi Robert,
>> 
>> No problem, I've put you in the diary for 3 tomorrow, see you then.
>> 
>> Regards.
>> 
>> Tim.
>> 
>> On 2023-04-14 13:41, Robert Sheils wrote:
>> 
>> Hi Tim,
>> 
>> Appreciate the quick reply and if okay I'd like to visit tomorrow at
>> 
>> approximately 3pm.
>> 
>> Look forward to trying out the guitar tomorrow afternoon!
>> 
>> Kind regards,
>> 
>> Robert
>> 
>> ------ Original Message ------
>> 
>> From: hello@expressmusic.co.uk
>> 
>> To: robert.sheils@talk21.com
>> 
>> Sent: Friday, 14 Apr, 23 At 13:29
>> 
>> Subject: Re: Express Music Enquiry - 5201
>> 
>> Hello Robert,
>> 
>> Thank you for your inquiry.
>> 
>> Yes, we would offer part exchange, what time would suit you
>> 
>> tomorrow, the afternoon is clear at the moment?
>> 
>> Kind regards.
>> 
>> Tim
>> 
>> On 2023-04-14 12:12, robert.sheils@talk21.com wrote:
>> 
>> Name: Robert Sheils
>> 
>> Telephone: 07974912262
>> 
>> Email: robert.sheils@talk21.com
>> 
>> Enquiry: Just wanted to ask if you would consider a p/x on the
>> 
>> Fender
>> 
>> Custom Shop 1959 Stratocaster Heavy Relic - Faded Aged Chocolate 3
>> 
>> Colour Sunburst, RW - Product Code: 331302. Also, if possible I
>> 
>> would
>> 
>> like to book an appointment to view the guitar tomorrow afternoon if
>> 
>> convenient. Many thanks, Robert