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Date: Tue, 16 Feb 2021 11:14:43 +0000
From: Express Music <coventry@expressmusic.co.uk>
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: Faulty Player Strat
In-Reply-To: <WV6QQ9K4PZ_602a53a93ccb2_65cee5b41524815_sprut@zendesk.com>
References: <WV6QQ9K4PZ@zendesk.com>
 <ea474e9b68642b2621eb6292669a0a6b@expressmusic.co.uk>
 <WV6QQ9K4PZ_602a53a93ccb2_65cee5b41524815_sprut@zendesk.com>
Message-ID: <cfa9f9dcb5245b942de944789379a239@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
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Hi Richard,

Yes we will take the credit on this one please.

Kind Regards,
Harriet

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 15/02/2021 10:57, Richard (Support) wrote:
> ##- Please type your reply above this line -##
>
>  RICHARD (Fender Musical Instruments)
>
>  Feb 15, 2021, 10:57 GMT
> Hi Tim, 
>
> Thank you for letting us know about this!
>
> We can either look at a replacement, or offer a 10% credit on this. 
>
> Please let me know your thoughts. 
>
> Best wishes, 
>
> Richard - Customer Service Advisor
>
>  COVENTRY
>
>  Feb 13, 2021, 14:55 GMT
> Hi,
>
>  We have just taken a Player Strat (S/N MX20142159) out of its box 
> and
>  noticed there's a lacquer crack in the neck pocket.
>
>  Regards
>
>  Tim.
>  Express Music
>  196 - 204 Binley Road
>  Coventry
>  CV3 1HG
>
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