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References: <f6fcbe1b4be3eb2397f81419941cfe54@expressmusic.co.uk>
<93370157fdd58fad7e854b2b23ed8315@expressmusic.co.uk> <bdc7f41c29beae78f6e30fa93101f6b8@expressmusic.co.uk>
<CAL5TBe5wRB6+M9yhhbXFOR3CkKP1wbZeUeedMzvQXR-EMYBdbw@mail.gmail.com>
<4bb98d363c9e058d629f060d5a79d493@expressmusic.co.uk> <CAL5TBe7Ne5M0i7zh8duQvqYqqEuRSOvreEAfyEgX95qGCzT_yQ@mail.gmail.com>
<995439ea061d7f51b42cf37f24f746bd@expressmusic.co.uk> <CAL5TBe49Yxa6RH9Qeqd_EJTS6hVZQmjE+RGDViq7wAtD=3Nw_w@mail.gmail.com>
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<ad857e234a43b2a48656e5fc4729b5c3@expressmusic.co.uk> <CAL5TBe7XoPvOyGLg7PpRTtkM0QijwqXRyS=+iz8xGBiBDn_awA@mail.gmail.com>
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<cbcc6c3037e16bf2781c4f6a6d40c8e5@expressmusic.co.uk>
In-Reply-To: <cbcc6c3037e16bf2781c4f6a6d40c8e5@expressmusic.co.uk>
Reply-To: steelfish44@gmail.com
From: Joe Harrison <steelfish44@gmail.com>
Date: Wed, 8 Apr 2026 08:17:10 +0100
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Message-ID: <CAL5TBe7frj5AbKdb5=TdkeZY3eOVuaJgQe0h0Omhc61YU6EmWg@mail.gmail.com>
Subject: Re: FedEx proof of delivery and GPS delivery coordinates
To: hello@expressmusic.co.uk
Content-Type: multipart/alternative; boundary="000000000000e0e536064eedb095"
--000000000000e0e536064eedb095
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Hi Phil,
Here you go, my Starling details.
Account Number: 41385001
Sort Code: 608371
Account Name: Joseph Harrison
Your parcel is all boxed up, label printed and ready to. I found some extra
padding material as well so it=E2=80=99s like a well stuffed mattress for w=
hen they
pick it up.
Cheers
Joe.
On Tue, 7 Apr 2026 at 13:47, <hello@expressmusic.co.uk> wrote:
> Hi Joe,
>
> When you get a chance, please can you send over your bank details so
> that we can pay you for the Taylor GS Mini.
>
> We will get that payment done asap!
>
> Kind Regards,
> Phil
> Express Music
>
> On 2026-04-07 11:21, Joe Harrison wrote:
> > Hi Phil,
> >
> > Glad you enjoyed it.
> >
> > Yes someone will be in all days this week and I=E2=80=99ve got a printe=
r for
> > the return label, no problem.
> >
> > Thanks
> > Joe
> >
> > On Tue, 7 Apr 2026 at 10:57, <hello@expressmusic.co.uk> wrote:
> >
> >> Morning Joe,
> >>
> >> Yes, we had a lovely chilled weekend thank you. We don't take a
> >> break
> >> very often so it felt like a real treat.
> >>
> >> Option 3 is good with us. Please can you confirm you are able to
> >> print
> >> out a label?
> >>
> >> Let us know what day someone will be home this week and we will
> >> arrange
> >> the collection with FedEx. Let's hope they do a better job this
> >> time!
> >>
> >> We are in the shop today if you need to speak to us - 01926 808982
> >>
> >> Kind Regards,
> >> Phil
> >> Express Music
> >>
> >> On 2026-04-06 20:57, Joe Harrison wrote:
> >>> Hi Phil,
> >>>
> >>> Thanks for that. Hope you enjoyed a great long weekend.
> >>>
> >>> Did a lot of thinking and obsessing over the weekend. If the
> >> supply
> >>> chain situation at the minute hadn't of sucked I might have gone
> >> with
> >>> option 2, but it does sound like a bit of a nightmare in terms of
> >>> leadtimes so can we go with option #3 return and refund instead. I
> >> did
> >>> box up the strat again that same evening so it's as it came with
> >> all
> >>> the stickers, spare strings etc intact.
> >>>
> >>> Can't stress this enough though - you and the team have been
> >> amazing
> >>> throughout. Things do sometimes go wrong that are outside of
> >>> everyone's control but you did your all to sort it.
> >>>
> >>> Thanks again
> >>> Joe
> >>>
> >>> On Thu, 2 Apr 2026, 16:07 , <hello@expressmusic.co.uk> wrote:
> >>>
> >>>> Hi Joe,
> >>>>
> >>>> No, that's not normal but can happen during transit. It certainly
> >>>> wasn't
> >>>> like that when it left here. Fender class this as a cosmetic flaw
> >>>> that
> >>>> won't impact on the playability or stability in any way. Sorry
> >> you
> >>>> are
> >>>> on the receiving end of this!
> >>>>
> >>>> First option: Keep it and we can offer a 10% discount.
> >>>>
> >>>> Second option: We will arrange a collection and get you a
> >>>> replacement on
> >>>> order with Fender. The current eta is mid April with them so may
> >>>> take a
> >>>> few weeks realistically to get it to you.
> >>>>
> >>>> Third option: We get it back here and issue a refund. We will
> >> just
> >>>> buy
> >>>> the Taylor off you.
> >>>>
> >>>> Have a think over the weekend what you want to do. We are back in
> >>>> the
> >>>> shop Tuesday.
> >>>>
> >>>> Speak soon,
> >>>> Phil
> >>>> Express Music
> >>>>
> >>>> On 2026-04-02 15:56, Joe Harrison wrote:
> >>>>> So the only thing is, there=E2=80=99s a crack in paint on both side=
s
> >> of
> >>>> the
> >>>>> neck where it meets the body. One side is prominent, the other
> >>>> side is
> >>>>> smaller but still there.
> >>>>>
> >>>>> That=E2=80=99s not normal, right? I=E2=80=99ve just checked my outg=
oing
> >>>> Standard
> >>>>> Strat and that=E2=80=99s perfect.
> >>>>>
> >>>>> I=E2=80=99ve dropped you some pics.
> >>>>>
> >>>>> Joe
> >>>>>
> >>>>> On Thu, 2 Apr 2026 at 15:37, <hello@expressmusic.co.uk> wrote:
> >>>>>
> >>>>>> PHEW!!!!
> >>>>>>
> >>>>>> We are all very relieved, as I'm sure you are too. What a feck
> >> up
> >>>>>> haha
> >>>>>> glad the driver managed to get it back off them. Now you can
> >>>> enjoy
> >>>>>> playing it!
> >>>>>>
> >>>>>> Have a good Easter : )
> >>>>>>
> >>>>>> On 2026-04-02 15:34, Joe Harrison wrote:
> >>>>>>> Good news!
> >>>>>>>
> >>>>>>> I have it. Took the fedex guy nearly an hour to get it off
> >> them.
> >>>>>> They
> >>>>>>> didn=E2=80=99t want to give it up he said. Apologised profusely. =
But
> >>>>>> it=E2=80=99s
> >>>>>>> here ok.
> >>>>>>>
> >>>>>>> Thanks very much for chasing it for me. I=E2=80=99m certain of yo=
u
> >>>>>> hadn=E2=80=99t
> >>>>>>> I don=E2=80=99t think we=E2=80=99s have seen it again.
> >>>>>>>
> >>>>>>> Cheers
> >>>>>>> Joe
> >>>>>>> Ps it feels lovely!
> >>>>>>>
> >>>>>>> On Thu, 2 Apr 2026 at 11:32, <hello@expressmusic.co.uk> wrote:
> >>>>>>>
> >>>>>>>> =F0=9F=98=82 Yes should be interesting!
> >>>>>>>>
> >>>>>>>> On 2026-04-02 11:29, Joe Harrison wrote:
> >>>>>>>>> Thanks Phil. Appreciate it. Like I say I know it=E2=80=99s not
> >> your
> >>>>>>>> fault.
> >>>>>>>>>
> >>>>>>>>> I=E2=80=99m semi amused to see how well that fedex guy gets on
> >>>> trying
> >>>>>> to
> >>>>>>>> get
> >>>>>>>>> that guitar back. The family at 23 Maybank yesterday were in
> >>>>>> full
> >>>>>>>> on
> >>>>>>>>> Trump denial mode yesterday when I asked them.
> >>>>>>>>>
> >>>>>>>>> Cheers
> >>>>>>>>> Joe.
> >>>>>>>>>
> >>>>>>>>> On Thu, 2 Apr 2026 at 11:21, <hello@expressmusic.co.uk>
> >> wrote:
> >>>>>>>>>
> >>>>>>>>>> Hi Joe,
> >>>>>>>>>>
> >>>>>>>>>> FedEx say they'll coming back to collect the parcel's from
> >>>> both
> >>>>>>>>>> addresses today and swapping them over, so we'll see what
> >>>>>>>> happens.
> >>>>>>>>>> We'll keep an eye on it, but obviously, let us know if you
> >>>> get
> >>>>>>>> any
> >>>>>>>>>> news
> >>>>>>>>>> first.
> >>>>>>>>>>
> >>>>>>>>>> Thanks.
> >>>>>>>>>> Phil
> >>>>>>>>>> On 2026-04-01 18:54, Joe Harrison wrote:
> >>>>>>>>>>> Hi Phil,
> >>>>>>>>>>>
> >>>>>>>>>>> I have some what's probably bad news for the pair of us. I
> >>>>>> took
> >>>>>>>> a
> >>>>>>>>>> trip
> >>>>>>>>>>> to those coordinates and 23 Maybank Rd (it is just a few
> >>>> mins
> >>>>>>>>>> drive
> >>>>>>>>>>> from my house - about the length of time between my 'it's
> >>>> been
> >>>>>>>>>> signed
> >>>>>>>>>>> for notification' and our phone call earlier in fact).
> >>>>>>>>>>>
> >>>>>>>>>>> I knocked on the door and asked politely for my parcel and
> >>>>>> asked
> >>>>>>>>>> if
> >>>>>>>>>>> they had received anything today. The kind people at 23
> >>>> flatly
> >>>>>>>>>> denied
> >>>>>>>>>>> having received any parcels today and certainly didn't
> >> have
> >>>>>>>> mine.
> >>>>>>>>>> I
> >>>>>>>>>>> left.
> >>>>>>>>>>>
> >>>>>>>>>>> I'd left their parcel in my car to do a swap in the event
> >>>> that
> >>>>>>>>>> they'd
> >>>>>>>>>>> give me my parcel, I still have it.
> >>>>>>>>>>>
> >>>>>>>>>>> I've attached a pic of the house, geo-tagged. Not sure if
> >>>> that
> >>>>>>>> is
> >>>>>>>>>>> going to be of any use to Fedex or speed things up, but at
> >>>>>> this
> >>>>>>>>>> stage
> >>>>>>>>>>> the chances of either of us getting that strat is pretty
> >>>>>>>>>> negligible
> >>>>>>>>>>> given the response of the people at Maybank Rd.
> >>>>>>>>>>>
> >>>>>>>>>>> Absolutely not your fault as I know Fedex are 100% to
> >> blame
> >>>>>> and
> >>>>>>>>>>> incompetent - but I'd really appreciate you harassing
> >> Fedex
> >>>> so
> >>>>>>>>>> they do
> >>>>>>>>>>> admit their mistake, pay you the insured value so I can
> >> get
> >>>> a
> >>>>>>>>>> refund.
> >>>>>>>>>>> Any evidence/ring footage etc you need to support that
> >> just
> >>>>>> let
> >>>>>>>> me
> >>>>>>>>>>> know and I'll do whatever is needed for you.
> >>>>>>>>>>>
> >>>>>>>>>>> Thanks in advance.
> >>>>>>>>>>> Joe
> >>>>>>>>>>>
> >>>>>>>>>>> On Wed, 1 Apr 2026 at 15:41, <hello@expressmusic.co.uk>
> >>>> wrote:
> >>>>>>>>>>>
> >>>>>>>>>>>> Good work detective Joe!
> >>>>>>>>>>>>
> >>>>>>>>>>>> We will keep you updated.
> >>>>>>>>>>>>
> >>>>>>>>>>>> On 2026-04-01 15:39, Joe Harrison wrote:
> >>>>>>>>>>>>> Just figured out how to get my long/lat as well.
> >> Hopefully
> >>>>>>>> there
> >>>>>>>>>>>> will
> >>>>>>>>>>>>> be no argument from Fedex that they've made a mistake (I
> >>>>>> also
> >>>>>>>>>> have
> >>>>>>>>>>>>> Ring camera capturing when they've delivered the other
> >>>> guy's
> >>>>>>>>>>>> parcel to
> >>>>>>>>>>>>> me). Some more ammunition for you.
> >>>>>>>>>>>>>
> >>>>>>>>>>>>> And here's my front door (attached).
> >>>>>>>>>>>>>
> >>>>>>>>>>>>> On Wed, 1 Apr 2026 at 15:22, <hello@expressmusic.co.uk>
> >>>>>> wrote:
> >>>>>>>>>>>>>
> >>>>>>>>>>>>>> Hi Joe,
> >>>>>>>>>>>>>>
> >>>>>>>>>>>>>> Just spoken with FedEx and they are on the case as a
> >>>> matter
> >>>>>>>> of
> >>>>>>>>>>>>>> urgency
> >>>>>>>>>>>>>> which is great.
> >>>>>>>>>>>>>>
> >>>>>>>>>>>>>> Please can you let me know the tracking number on the
> >>>>>> parcel
> >>>>>>>>>> you
> >>>>>>>>>>>>>> received from FedEx today?
> >>>>>>>>>>>>>>
> >>>>>>>>>>>>>> Kind Regards,
> >>>>>>>>>>>>>> Phil
> >>>>>>>>>>>>>> Express Music
> >>>>>>>>>>>>>>
> >>>>>>>>>>>>>> -------- Original Message --------
> >>>>>>>>>>>>>> Subject: FedEx proof of delivery and GPS delivery
> >>>>>> coordinates
> >>>>>>>>>>>>>> Date: 2026-04-01 15:07
> >>>>>>>>>>>>>> From: hello@expressmusic.co.uk
> >>>>>>>>>>>>>> To: steelfish44@gmail.com
> >>>>>>>>>>>>>>
> >>>>>>>>>>>>>> Hi Joe,
> >>>>>>>>>>>>>>
> >>>>>>>>>>>>>> Thanks for the call just now.
> >>>>>>>>>>>>>>
> >>>>>>>>>>>>>> These are the coordinates that FedEx are saying it was
> >>>>>>>>>> delivered
> >>>>>>>>>>>>>> too:
> >>>>>>>>>>>>>> 53=C2=B040'3.4"N, 1=C2=B028'47.1"W
> >>>>>>>>>>>>>>
> >>>>>>>>>>>>>> We have just opened a FedEx case to say it is missing.
> >>>> Case
> >>>>>>>>>>>> number:
> >>>>>>>>>>>>>> C-233700733
> >>>>>>>>>>>>>>
> >>>>>>>>>>>>>> Let's hope this one is resolved smoothly!
> >>>>>>>>>>>>>>
> >>>>>>>>>>>>>> We are at the shop till 5pm if you need us, just call
> >> me.
> >>>>>>>>>>>>>>
> >>>>>>>>>>>>>> Phil
> >>>>>>>>>>>>>> Express Music
>
>
--000000000000e0e536064eedb095
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable
<div dir=3D"auto">Hi Phil,</div><div dir=3D"auto"><br></div><div dir=3D"aut=
o">Here you go, my Starling details.=C2=A0</div><div dir=3D"auto"><div styl=
e=3D"font-size:inherit" dir=3D"auto"><br style=3D"font-size:inherit">Accoun=
t Number: 41385001 <br style=3D"font-size:inherit">Sort Code: 608371 <br st=
yle=3D"font-size:inherit">Account Name: Joseph Harrison</div><div style=3D"=
font-size:inherit" dir=3D"auto"><br></div><div style=3D"font-size:inherit" =
dir=3D"auto">Your parcel is all boxed up, label printed and ready to. I fou=
nd some extra padding material as well so it=E2=80=99s like a well stuffed =
mattress for when they pick it up.=C2=A0</div><div style=3D"font-size:inher=
it" dir=3D"auto"><br></div><div style=3D"font-size:inherit" dir=3D"auto">Ch=
eers</div><div style=3D"font-size:inherit" dir=3D"auto">Joe.=C2=A0</div><br=
></div><div dir=3D"auto"><br><div class=3D"gmail_quote gmail_quote_containe=
r" dir=3D"auto"><div dir=3D"ltr" class=3D"gmail_attr">On Tue, 7 Apr 2026 at=
13:47, <<a href=3D"mailto:hello@expressmusic.co.uk">hello@expressmusic.=
co.uk</a>> wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"ma=
rgin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi Joe,<br>
<br>
When you get a chance, please can you send over your bank details so <br>
that we can pay you for the Taylor GS Mini.<br>
<br>
We will get that payment done asap!<br>
<br>
Kind Regards,<br>
Phil<br>
Express Music<br>
<br>
On 2026-04-07 11:21, Joe Harrison wrote:<br>
> Hi Phil,<br>
> <br>
> Glad you enjoyed it.<br>
> <br>
> Yes someone will be in all days this week and I=E2=80=99ve got a print=
er for<br>
> the return label, no problem.<br>
> <br>
> Thanks<br>
> Joe<br>
> <br>
> On Tue, 7 Apr 2026 at 10:57, <<a href=3D"mailto:hello@expressmusic.=
co.uk" target=3D"_blank">hello@expressmusic.co.uk</a>> wrote:<br>
> <br>
>> Morning Joe,<br>
>> <br>
>> Yes, we had a lovely chilled weekend thank you. We don't take =
a<br>
>> break<br>
>> very often so it felt like a real treat.<br>
>> <br>
>> Option 3 is good with us. Please can you confirm you are able to<b=
r>
>> print<br>
>> out a label?<br>
>> <br>
>> Let us know what day someone will be home this week and we will<br=
>
>> arrange<br>
>> the collection with FedEx. Let's hope they do a better job thi=
s<br>
>> time!<br>
>> <br>
>> We are in the shop today if you need to speak to us - 01926 808982=
<br>
>> <br>
>> Kind Regards,<br>
>> Phil<br>
>> Express Music<br>
>> <br>
>> On 2026-04-06 20:57, Joe Harrison wrote:<br>
>>> Hi Phil,<br>
>>> <br>
>>> Thanks for that. Hope you enjoyed a great long weekend.<br>
>>> <br>
>>> Did a lot of thinking and obsessing over the weekend. If the<b=
r>
>> supply<br>
>>> chain situation at the minute hadn't of sucked I might hav=
e gone<br>
>> with<br>
>>> option 2, but it does sound like a bit of a nightmare in terms=
of<br>
>>> leadtimes so can we go with option #3 return and refund instea=
d. I<br>
>> did<br>
>>> box up the strat again that same evening so it's as it cam=
e with<br>
>> all<br>
>>> the stickers, spare strings etc intact.<br>
>>> <br>
>>> Can't stress this enough though - you and the team have be=
en<br>
>> amazing<br>
>>> throughout. Things do sometimes go wrong that are outside of<b=
r>
>>> everyone's control but you did your all to sort it.<br>
>>> <br>
>>> Thanks again<br>
>>> Joe<br>
>>> <br>
>>> On Thu, 2 Apr 2026, 16:07 , <<a href=3D"mailto:hello@expres=
smusic.co.uk" target=3D"_blank">hello@expressmusic.co.uk</a>> wrote:<br>
>>> <br>
>>>> Hi Joe,<br>
>>>> <br>
>>>> No, that's not normal but can happen during transit. I=
t certainly<br>
>>>> wasn't<br>
>>>> like that when it left here. Fender class this as a cosmet=
ic flaw<br>
>>>> that<br>
>>>> won't impact on the playability or stability in any wa=
y. Sorry<br>
>> you<br>
>>>> are<br>
>>>> on the receiving end of this!<br>
>>>> <br>
>>>> First option: Keep it and we can offer a 10% discount.<br>
>>>> <br>
>>>> Second option: We will arrange a collection and get you a<=
br>
>>>> replacement on<br>
>>>> order with Fender. The current eta is mid April with them =
so may<br>
>>>> take a<br>
>>>> few weeks realistically to get it to you.<br>
>>>> <br>
>>>> Third option: We get it back here and issue a refund. We w=
ill<br>
>> just<br>
>>>> buy<br>
>>>> the Taylor off you.<br>
>>>> <br>
>>>> Have a think over the weekend what you want to do. We are =
back in<br>
>>>> the<br>
>>>> shop Tuesday.<br>
>>>> <br>
>>>> Speak soon,<br>
>>>> Phil<br>
>>>> Express Music<br>
>>>> <br>
>>>> On 2026-04-02 15:56, Joe Harrison wrote:<br>
>>>>> So the only thing is, there=E2=80=99s a crack in paint=
on both sides<br>
>> of<br>
>>>> the<br>
>>>>> neck where it meets the body. One side is prominent, t=
he other<br>
>>>> side is<br>
>>>>> smaller but still there.<br>
>>>>> <br>
>>>>> That=E2=80=99s not normal, right? I=E2=80=99ve just ch=
ecked my outgoing<br>
>>>> Standard<br>
>>>>> Strat and that=E2=80=99s perfect.<br>
>>>>> <br>
>>>>> I=E2=80=99ve dropped you some pics.<br>
>>>>> <br>
>>>>> Joe<br>
>>>>> <br>
>>>>> On Thu, 2 Apr 2026 at 15:37, <<a href=3D"mailto:hel=
lo@expressmusic.co.uk" target=3D"_blank">hello@expressmusic.co.uk</a>> w=
rote:<br>
>>>>> <br>
>>>>>> PHEW!!!!<br>
>>>>>> <br>
>>>>>> We are all very relieved, as I'm sure you are =
too. What a feck<br>
>> up<br>
>>>>>> haha<br>
>>>>>> glad the driver managed to get it back off them. N=
ow you can<br>
>>>> enjoy<br>
>>>>>> playing it!<br>
>>>>>> <br>
>>>>>> Have a good Easter : )<br>
>>>>>> <br>
>>>>>> On 2026-04-02 15:34, Joe Harrison wrote:<br>
>>>>>>> Good news!<br>
>>>>>>> <br>
>>>>>>> I have it. Took the fedex guy nearly an hour t=
o get it off<br>
>> them.<br>
>>>>>> They<br>
>>>>>>> didn=E2=80=99t want to give it up he said. Apo=
logised profusely. But<br>
>>>>>> it=E2=80=99s<br>
>>>>>>> here ok.<br>
>>>>>>> <br>
>>>>>>> Thanks very much for chasing it for me. I=E2=
=80=99m certain of you<br>
>>>>>> hadn=E2=80=99t<br>
>>>>>>> I don=E2=80=99t think we=E2=80=99s have seen i=
t again.<br>
>>>>>>> <br>
>>>>>>> Cheers<br>
>>>>>>> Joe<br>
>>>>>>> Ps it feels lovely!<br>
>>>>>>> <br>
>>>>>>> On Thu, 2 Apr 2026 at 11:32, <<a href=3D"ma=
ilto:hello@expressmusic.co.uk" target=3D"_blank">hello@expressmusic.co.uk</=
a>> wrote:<br>
>>>>>>> <br>
>>>>>>>> =F0=9F=98=82 Yes should be interesting!<br=
>
>>>>>>>> <br>
>>>>>>>> On 2026-04-02 11:29, Joe Harrison wrote:<b=
r>
>>>>>>>>> Thanks Phil. Appreciate it. Like I say=
I know it=E2=80=99s not<br>
>> your<br>
>>>>>>>> fault.<br>
>>>>>>>>> <br>
>>>>>>>>> I=E2=80=99m semi amused to see how wel=
l that fedex guy gets on<br>
>>>> trying<br>
>>>>>> to<br>
>>>>>>>> get<br>
>>>>>>>>> that guitar back. The family at 23 May=
bank yesterday were in<br>
>>>>>> full<br>
>>>>>>>> on<br>
>>>>>>>>> Trump denial mode yesterday when I ask=
ed them.<br>
>>>>>>>>> <br>
>>>>>>>>> Cheers<br>
>>>>>>>>> Joe.<br>
>>>>>>>>> <br>
>>>>>>>>> On Thu, 2 Apr 2026 at 11:21, <<a hr=
ef=3D"mailto:hello@expressmusic.co.uk" target=3D"_blank">hello@expressmusic=
.co.uk</a>><br>
>> wrote:<br>
>>>>>>>>> <br>
>>>>>>>>>> Hi Joe,<br>
>>>>>>>>>> <br>
>>>>>>>>>> FedEx say they'll coming back =
to collect the parcel's from<br>
>>>> both<br>
>>>>>>>>>> addresses today and swapping them =
over, so we'll see what<br>
>>>>>>>> happens.<br>
>>>>>>>>>> We'll keep an eye on it, but o=
bviously, let us know if you<br>
>>>> get<br>
>>>>>>>> any<br>
>>>>>>>>>> news<br>
>>>>>>>>>> first.<br>
>>>>>>>>>> <br>
>>>>>>>>>> Thanks.<br>
>>>>>>>>>> Phil<br>
>>>>>>>>>> On 2026-04-01 18:54, Joe Harrison =
wrote:<br>
>>>>>>>>>>> Hi Phil,<br>
>>>>>>>>>>> <br>
>>>>>>>>>>> I have some what's probabl=
y bad news for the pair of us. I<br>
>>>>>> took<br>
>>>>>>>> a<br>
>>>>>>>>>> trip<br>
>>>>>>>>>>> to those coordinates and 23 Ma=
ybank Rd (it is just a few<br>
>>>> mins<br>
>>>>>>>>>> drive<br>
>>>>>>>>>>> from my house - about the leng=
th of time between my 'it's<br>
>>>> been<br>
>>>>>>>>>> signed<br>
>>>>>>>>>>> for notification' and our =
phone call earlier in fact).<br>
>>>>>>>>>>> <br>
>>>>>>>>>>> I knocked on the door and aske=
d politely for my parcel and<br>
>>>>>> asked<br>
>>>>>>>>>> if<br>
>>>>>>>>>>> they had received anything tod=
ay. The kind people at 23<br>
>>>> flatly<br>
>>>>>>>>>> denied<br>
>>>>>>>>>>> having received any parcels to=
day and certainly didn't<br>
>> have<br>
>>>>>>>> mine.<br>
>>>>>>>>>> I<br>
>>>>>>>>>>> left.<br>
>>>>>>>>>>> <br>
>>>>>>>>>>> I'd left their parcel in m=
y car to do a swap in the event<br>
>>>> that<br>
>>>>>>>>>> they'd<br>
>>>>>>>>>>> give me my parcel, I still hav=
e it.<br>
>>>>>>>>>>> <br>
>>>>>>>>>>> I've attached a pic of the=
house, geo-tagged. Not sure if<br>
>>>> that<br>
>>>>>>>> is<br>
>>>>>>>>>>> going to be of any use to Fede=
x or speed things up, but at<br>
>>>>>> this<br>
>>>>>>>>>> stage<br>
>>>>>>>>>>> the chances of either of us ge=
tting that strat is pretty<br>
>>>>>>>>>> negligible<br>
>>>>>>>>>>> given the response of the peop=
le at Maybank Rd.<br>
>>>>>>>>>>> <br>
>>>>>>>>>>> Absolutely not your fault as I=
know Fedex are 100% to<br>
>> blame<br>
>>>>>> and<br>
>>>>>>>>>>> incompetent - but I'd real=
ly appreciate you harassing<br>
>> Fedex<br>
>>>> so<br>
>>>>>>>>>> they do<br>
>>>>>>>>>>> admit their mistake, pay you t=
he insured value so I can<br>
>> get<br>
>>>> a<br>
>>>>>>>>>> refund.<br>
>>>>>>>>>>> Any evidence/ring footage etc =
you need to support that<br>
>> just<br>
>>>>>> let<br>
>>>>>>>> me<br>
>>>>>>>>>>> know and I'll do whatever =
is needed for you.<br>
>>>>>>>>>>> <br>
>>>>>>>>>>> Thanks in advance.<br>
>>>>>>>>>>> Joe<br>
>>>>>>>>>>> <br>
>>>>>>>>>>> On Wed, 1 Apr 2026 at 15:41, &=
lt;<a href=3D"mailto:hello@expressmusic.co.uk" target=3D"_blank">hello@expr=
essmusic.co.uk</a>><br>
>>>> wrote:<br>
>>>>>>>>>>> <br>
>>>>>>>>>>>> Good work detective Joe!<b=
r>
>>>>>>>>>>>> <br>
>>>>>>>>>>>> We will keep you updated.<=
br>
>>>>>>>>>>>> <br>
>>>>>>>>>>>> On 2026-04-01 15:39, Joe H=
arrison wrote:<br>
>>>>>>>>>>>>> Just figured out how t=
o get my long/lat as well.<br>
>> Hopefully<br>
>>>>>>>> there<br>
>>>>>>>>>>>> will<br>
>>>>>>>>>>>>> be no argument from Fe=
dex that they've made a mistake (I<br>
>>>>>> also<br>
>>>>>>>>>> have<br>
>>>>>>>>>>>>> Ring camera capturing =
when they've delivered the other<br>
>>>> guy's<br>
>>>>>>>>>>>> parcel to<br>
>>>>>>>>>>>>> me). Some more ammunit=
ion for you.<br>
>>>>>>>>>>>>> <br>
>>>>>>>>>>>>> And here's my fron=
t door (attached).<br>
>>>>>>>>>>>>> <br>
>>>>>>>>>>>>> On Wed, 1 Apr 2026 at =
15:22, <<a href=3D"mailto:hello@expressmusic.co.uk" target=3D"_blank">he=
llo@expressmusic.co.uk</a>><br>
>>>>>> wrote:<br>
>>>>>>>>>>>>> <br>
>>>>>>>>>>>>>> Hi Joe,<br>
>>>>>>>>>>>>>> <br>
>>>>>>>>>>>>>> Just spoken with F=
edEx and they are on the case as a<br>
>>>> matter<br>
>>>>>>>> of<br>
>>>>>>>>>>>>>> urgency<br>
>>>>>>>>>>>>>> which is great.<br=
>
>>>>>>>>>>>>>> <br>
>>>>>>>>>>>>>> Please can you let=
me know the tracking number on the<br>
>>>>>> parcel<br>
>>>>>>>>>> you<br>
>>>>>>>>>>>>>> received from FedE=
x today?<br>
>>>>>>>>>>>>>> <br>
>>>>>>>>>>>>>> Kind Regards,<br>
>>>>>>>>>>>>>> Phil<br>
>>>>>>>>>>>>>> Express Music<br>
>>>>>>>>>>>>>> <br>
>>>>>>>>>>>>>> -------- Original =
Message --------<br>
>>>>>>>>>>>>>> Subject: FedEx pro=
of of delivery and GPS delivery<br>
>>>>>> coordinates<br>
>>>>>>>>>>>>>> Date: 2026-04-01 1=
5:07<br>
>>>>>>>>>>>>>> From: <a href=3D"m=
ailto:hello@expressmusic.co.uk" target=3D"_blank">hello@expressmusic.co.uk<=
/a><br>
>>>>>>>>>>>>>> To: <a href=3D"mai=
lto:steelfish44@gmail.com" target=3D"_blank">steelfish44@gmail.com</a><br>
>>>>>>>>>>>>>> <br>
>>>>>>>>>>>>>> Hi Joe,<br>
>>>>>>>>>>>>>> <br>
>>>>>>>>>>>>>> Thanks for the cal=
l just now.<br>
>>>>>>>>>>>>>> <br>
>>>>>>>>>>>>>> These are the coor=
dinates that FedEx are saying it was<br>
>>>>>>>>>> delivered<br>
>>>>>>>>>>>>>> too:<br>
>>>>>>>>>>>>>> 53=C2=B040'3.4=
"N, 1=C2=B028'47.1"W<br>
>>>>>>>>>>>>>> <br>
>>>>>>>>>>>>>> We have just opene=
d a FedEx case to say it is missing.<br>
>>>> Case<br>
>>>>>>>>>>>> number:<br>
>>>>>>>>>>>>>> C-233700733<br>
>>>>>>>>>>>>>> <br>
>>>>>>>>>>>>>> Let's hope thi=
s one is resolved smoothly!<br>
>>>>>>>>>>>>>> <br>
>>>>>>>>>>>>>> We are at the shop=
till 5pm if you need us, just call<br>
>> me.<br>
>>>>>>>>>>>>>> <br>
>>>>>>>>>>>>>> Phil<br>
>>>>>>>>>>>>>> Express Music<br>
<br>
</blockquote></div></div>
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