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Date: Fri, 03 Mar 2023 15:05:08 +0000
From: hello@expressmusic.co.uk
To: Gary Cunningham <garyc71gc@gmail.com>
Subject: Re: Fishman pickup
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Hi Gary,

sorry about that, just spoke to Phil and he said we could offer a 
further £100 off the price.
As for the replacement, we can arrange for the damaged case to be 
collected at the same time the new is delivered.

Regards.
Tim.

n 2023-03-03 14:42, Gary Cunningham wrote:
> Thanks very much Tim
> 
> I did also respond to Phils email..he suggested a replacement or a
> discount?
> 
> We would prefer a new case,however i did ask what his suggested
> discount would be to retain the goods?
> He hasn't replied as of yet.
> 
> However regards the new case,would this be shipped again on a next day
> delivery so that i can arrange to be home to receive the delivery and
> does the damaged case get uplifted simultaneously by the carrier at
> point of delivery of the new item?
> 
> Thanks for your assistance.
> 
> Kind regards
> Gary
> 
> Gary Cunningham
> 
> On Fri, 3 Mar 2023, 14:25 , <hello@expressmusic.co.uk> wrote:
> 
>> Hi Gary,
>> 
>> Just letting you know I've ordered a replacement case which is in
>> stock
>> with the distributors and should be with us early next week.
>> 
>> Regards.
>> Tim.
>> 
>> On 2023-03-03 13:22, Gary Cunningham wrote:
>>> Hi Tim
>>> 
>>> Very kind of you indeed,thank you.
>>> 
>>> Kind regards
>>> Gary
>>> 
>>> Gary Cunningham
>>> 
>>> On Fri, 3 Mar 2023, 13:13 , <hello@expressmusic.co.uk> wrote:
>>> 
>>>> Hi Gary,
>>>> 
>>>> Just found this manual for the pickup system and thought it might
>>>> help.
>>>> :-)
>>>> 
>>>> 
>>> 
>> 
> https://www.martinguitar.com/on/demandware.static/-/Library-Sites-MartinSharedLibrary/default/pdf/electronics/matrix-vt-enhance.pdf
>>>> 
>>>> Regards.
>>>> Tim.
>>>> 
>>>> Kind Regards,
>>>> 
>>>> Express Music
>>>> B2 & B3 Quarry Park
>>>> Old Milverton Lane
>>>> Leamington Spa
>>>> CV32 6RW
>>>> 
>>>> 01926 808982