MIME-Version: 1.0
Date: Sat, 01 Mar 2025 13:15:52 +0000
From: hello@expressmusic.co.uk
To: Keef Dace <keefdace@hotmail.com>
Subject: Re: Eric Clapton Masterbuild Strat
In-Reply-To: <LNXP123MB3737C1B961AB2FB3D69D296FC1CF2@LNXP123MB3737.GBRP123.PROD.OUTLOOK.COM>
References: <f7fb0cdc3242ca557f501c6010370c86@expressmusic.co.uk>
 <LNXP123MB3737D3D0D8CD4BDEF8D2B0A0C1CD2@LNXP123MB3737.GBRP123.PROD.OUTLOOK.COM>
 <d51c924a067488e7f364dbe0afcc1076@expressmusic.co.uk>
 <LNXP123MB37378E7783AF5B1198B15E64C1CC2@LNXP123MB3737.GBRP123.PROD.OUTLOOK.COM>
 <bb44f5b24b166813aa23104eb58f16ba@expressmusic.co.uk>
 <LNXP123MB373747B0168A82DD77F5C11EC1CC2@LNXP123MB3737.GBRP123.PROD.OUTLOOK.COM>
 <1ddaed2f9960384532c389f8337a090a@expressmusic.co.uk>
 <LNXP123MB3737C1B961AB2FB3D69D296FC1CF2@LNXP123MB3737.GBRP123.PROD.OUTLOOK.COM>
Message-ID: <386b975a241fef2499cb2c570baff061@expressmusic.co.uk>
X-Sender: hello@expressmusic.co.uk
Content-Type: text/plain; charset=UTF-8;
 format=flowed
Content-Transfer-Encoding: 8bit

Hi Keith,

No honestly, no offence taken at all. It is always best to double check 
these things.

Have a safe onwards journey and glad we were able to help you find a 
special guitar like that.

When you are home and settled, if you do get a minute at some point to 
write a review (on Google or Trustpilot) it would be much appreciated.

If there is ever anything you are on the hunt for guitar wise, just drop 
us a message and we will keep a note.

Thanks again,
Harriet, Phil & Tim
Express Music

On 2025-03-01 12:54, Keef Dace wrote:
> Hi again, halfway home or there abouts, just stopped for food etc.
> all i have been able to think about whilst driving is getting the
> balance wrong when I went to pay. It is very important to me that you
> don’t think I was trying to rip you guys off for £500. I was a
> police officer for 18 years before going off to do music, and that is
> something I would never do.
> Anyway, thanks again, I have named it Warwick II. Don’t name all of
> them but this one is special.
> I know I said don’t email any more guitar details but you know, if
> something special comes in…….
> 
> 😁
> 
> Keith.
> 
> Sent from my ZX81
> 
>> On 1 Mar 2025, at 08:05, hello@expressmusic.co.uk wrote:
> 
>> Morning Keith
>> 
>> Thanks for the email
>> 
>> Not a problem at all. Fender were really helpful when I enquired
>> yesterday. Harriet also spoke to the original owner who confirmed
>> all the details of the spec. (he know it all from memory !!!)
>> 
>> We are back in the shop from 11
>> 
>> Phil :)
>> 
>> On 2025-02-28 23:01, Keef Dace wrote:
>> 
>>> Hi Phil, it seems that I have been somewhat of an idiot with this.
>> 
>>> Having got the finish wrong, I now find I know nothing about fret
>> 
>>> sizes. 5 minutes on google has shown me that you were indeed
>>> correct
>> 
>>> in your theory that the frets spec’d by the original owner were
>>> small.
>> 
>>> The smallest that Fender do, and only slightly bigger than they
>>> were
>> 
>>> using in the 1950’s.
>> 
>>> So i will call in Saturday morning on my way home to pay the
>>> balance
>> 
>>> and collect the guitar.
>> 
>>> Thank for your patience in dealing with me yesterday, not the
>>> easiest
>> 
>>> of customers, in my defence I am quite ill and on chemo at the
>>> moment
>> 
>>> for some stupid rare auto immune disease that i can’t even
>>> spell!
>> 
>>> So all being well I will be at the shop after breakfast.
>> 
>>> Thanks
>> 
>>> Keith.
>> 
>>> Sent from my ZX81
>> On 28 Feb 2025, at 16:54, hello@expressmusic.co.uk wrote:
> 
>>> Hi Keith,
> 
>>> Please see the attached floor traveller of the Clapton and the
>>> conversation from Fender stating the finish on the body.
> 
>>> To do the refund we need your card number, expiry and security
>>> number. If you'd rather not email them over we totally understand,
>>> we're at the shop till 5pm today to phone us or just pop by in the
>>> morning and we will do it straight away for you.
> 
>>> Kind Regards,
> 
>>> Phil
> 
>>> Express Music
> 
>> On 2025-02-28 08:24, Keef Dace wrote:
> 
>> Hi again Harriet, Phil and Tim, I know your showroom is appointment
> 
>> only but the ONLY day I have to come and pick up the Clapton Strat
>> is
> 
>> today, (or I can’t get there for at least the next 2 weeks) so I
>> hope
> 
>> that is okay.
> 
>> I will be leaving Halstead, North Essex just after rush hour about
>> 9am
> 
>> and should be with you early afternoon.
> 
>> Payment will be via debit card as I haven’t had chance to move
>> money around.
> 
>> Any problems with any of this please ring me 07528033221.
> 
>> Thanks very much, hopefully see you later.
> 
>> Keith.
> 
>> Sent from my ZX81
> 
>> On 27 Feb 2025, at 15:36, hello@expressmusic.co.uk wrote:
> 
>> Hi Keith,
> 
>> Yeah this is a special guitar. It has come from a good regular
>> customer of ours who has had all sorts of Claptons over the years
>> but this was the best by far. Nitro finish and doesn't get much
>> better than a Todd Krause. Not sure if you know much about him but
>> he is up there with the very best. He has built guitars for many of
>> the best players, Clapton & Jeff Beck included. It was factory
>> spec'd by the original owner with the lace sensors which you don't
>> see on the market too often (normally noiseless). You are more than
>> welcome to come over and take a look, even if it is just as an
>> exercise to see the difference with yours. It only went online today
>> but we do expect interest quick at this price.
> 
>> Kind Regards,
> 
>> Harriet, Phil & Tim
> 
>> Express Music
> 
>> On 2025-02-27 15:16, Keef Dace wrote:
> 
>> Hi Harriet, Phil and Team,
> 
>> Wow!!!!
> 
>> Is it nitro or poly finish please?
> 
>> Tempted, very very tempted.
> 
>> Let me know about the finish.
> 
>> Thanks
> 
>> Keith.
> 
>> Sent from my ZX81
> 
>> On 27 Feb 2025, at 14:22, hello@expressmusic.co.uk wrote:
> 
>> Hi Keith,
> 
>> We just wanted to let you know of an arrival that came into us
>> yesterday. You mentioned previously you were looking for a nitro
>> finish Clapton, so thought you may want to take a look. See listing
>> below.
> 
>> www.expressmusic.co.uk/products.asp?code=357241
> 
>> Please let us know if you have any questions about it.
> 
>> Kind Regards,
> 
>> Harriet, Phil & Tim
> 
>> Express Music
> 
>> Kind Regards,
> 
>> Phil, Tim & Harriet
> 
>> Express Music
> 
>> B2 & B3 Quarry Park
> 
>> Old Milverton Lane
> 
>> Leamington Spa
> 
>> CV32 6RW
> 
>> 01926 808982
> 
>>> <IMG_1552.jpeg>
> 
>>> <mb clapton.pdf>