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Date: Tue, 25 Oct 2022 11:01:06 +0100
From: hello@expressmusic.co.uk
To: Susana Raya <Susana.Raya@taylorguitars.com>
Subject: Re: 224CE Fault St#109190
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On 2022-10-24 12:28, Susana Raya wrote:
> Hi Tim,
> 
> Thanks for getting in touch.
> 
> Our reference for this service is ST#109190.
> 
> Please find attached the shipping labels that need to accompany the 
> guitar.
> 
> TNT/Fedez will collect the guitar tomorrow Tuesday, 25 October 2022
> between 13:00 and 17:00 from your store.
> 
> Our current lead time is 2-3 weeks, we will do our best to service as
> soon as possible.
> 
> Let me know if you need any further assistance.
> 
> Susana Raya
> Customer Service Representative
> Maroastraat 113
> 1060 LG Amsterdam, The Netherlands
> +31 20 667 60 30
> taylorguitars.com
> 
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> 
> -----Original Message-----
> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
> Sent: Friday, October 21, 2022 4:09 PM
> To: Susana Raya <Susana.Raya@taylorguitars.com>
> Subject: 224CE Fault
> 
> CAUTION: This email originated from outside of the organization.
> Exercise caution when opening attachments or clicking links.
> 
> 
> Hi Susana,
> 
> We have a 224Ce (S/N 2201222535) in stock which is in need of a neck
> reset, the action is really high.
> Could we please get that returned as soon as possible as we have a
> customer who wants to purchase it?
> 
> Kind Regards.
> 
> Tim.
> 
> Kind Regards,
> 
> 
> Express Music
> B2 & B3 Quarry Park
> Old Milverton Lane
> Leamington Spa
> CV32 6RW
> 
> 01926 808982
Thanks Susana.:-)