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Date: Fri, 05 Aug 2022 16:59:12 +0100
From: Express Music <hello@expressmusic.co.uk>
To: Luke Goode <luke.goode@outlook.com>
Subject: RE: Express Music Enquiry - 4938
In-Reply-To: <DB8P191MB0872F4222F06F3245622A2DDD29E9@DB8P191MB0872.EURP191.PROD.OUTLOOK.COM>
References: <974839A09EC14FCFACC1ABE277738A8D@itpartnership.com>
 <e3e5f3bf8923cd94a3488a6ca956d76d@expressmusic.co.uk>
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Message-ID: <59c5b3d4c62a1e8c40e3c4663241c3c0@expressmusic.co.uk>
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Hi Luke,

No worries, it was worth giving it go :)

We have arranged a collection from your chosen address on Tuesday. This 
should mean we see it Wednesday afternoon and can sort out your refund.

Please check your emails including junk folder for the labels from TNT.

Have a nice weekend.

Kind Regards,
Harriet

Express Music
B2 & B3 Quarry Park
Old Milverton Lane
Leamington Spa
CV32 6RW
01926 808982

On 05/08/2022 13:19, Luke Goode wrote:
> Hi,
>
> The guitar is wonderful and arrived in perfect condition.
> Unfortunately I have a long standing shoulder injury and was hoping
> the thinner depth of a starfire might be more comfortable but having
> tried it for a few days it’s still aggravating said injury and so 
> it’s
> not to be.
>
> Someone will be available for collection any day next week apart from
> Monday. I can print the shipping labels.
>
> Kind Regards,
>
> Luke
>
> Sent from Mail [1] for Windows
>
> FROM: Express Music
>  SENT: 04 August 2022 16:40
>  TO: luke.goode@outlook.com
>  SUBJECT: Re: Express Music Enquiry - 4938
>
> Hi Luke
>
>  Thanks for the email
>
>  Everything ok with the guitar ?
>
>  Just let us know what day works for you to have the guitar collected 
> ?
>
>  Once we have it booked on TNT will email you the labels if you are 
> ok
>  package the guitar up safely & attach the label to the box
>
>  ---
>  Kind regards,
>
>  Express Music
>
>  On 04/08/2022 16:08, luke.goode@outlook.com wrote:
>  > Name: Luke Goode
>  >
>  > Address: 43 Pembroke House,
>  > Hallfield Estate,
>  > London,
>  >
>  > Postcode: W2 6HQ
>  >
>  > Telephone: 07706833479
>  >
>  > Email: luke.goode@outlook.com
>  >
>  > Enquiry: Hi,
>  >
>  > I would like to arrange the return of the guild starfire III -
>  > Order/Invoice No: 25301 received on 28/07/22.
>  >
>  > If you could arrange collection as soon as possible from
>  > Flat 10 J Block Peabody Estate,
>  > Vauxhall Bridge Road,
>  > London,
>  > SW1V 1TJ
>  >
>  > Thanks,
>  > Luke
>
>
>
> Links:
> ------
> [1] https://go.microsoft.com/fwlink/?LinkId=550986