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Date: Wed, 04 Mar 2026 16:15:36 +0000
From: hello@expressmusic.co.uk
To: Ruaraidh MacLeod <ruaraidh.macleod@westsidedistribution.com>
Subject: Re: CEO-7
In-Reply-To: <PAVPR08MB898953313AC6BCD66BF02594F273A@PAVPR08MB8989.eurprd08.prod.outlook.com>
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<623599d849d1590f82c74a4328972bfb@expressmusic.co.uk>
<e38491ef0806daec43e33b7e3b8cf5cb@expressmusic.co.uk>
<b1d15fd2-33e6-474a-bb1d-7c91f09a2669.3cd26d61-be5c-448e-868f-197a641e81c5.16f082a7-257c-4ef5-92d9-36d5bd864917@emailsignatures365.codetwo.com>
<PAVPR08MB898953313AC6BCD66BF02594F273A@PAVPR08MB8989.eurprd08.prod.outlook.com>
Message-ID: <5237210a43ed502635920af271131419@expressmusic.co.uk>
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Hi
Thanks for looking into this
From what we understand it is a bit of a known binding issue 2015/16 &
have had another guitar repaired out of warranty as a gesture of good
will
Let us know if your able to help our customer out ?
Phil
:)
On 2026-02-27 13:00, Ruaraidh MacLeod wrote:
> Good afternoon,
>
> Leave this with me I'll see if anything can be done. Please be aware
> that this guitar is out of warranty.
>
> Kind regards,
> Ruaraidh
>
> Ruaraidh MacLeod
>
> 100 Fifty Pitches Road
> Glasgow
> G51 4EB
> T: [1]
> ruaraidh.macleod@westsidedistribution.com |
> www.westsidedistribution.com [2] [3] [4] [5]
>
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> -----Original Message-----
> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
> Sent: 27 February 2026 12:35
> To: Ruaraidh MacLeod <ruaraidh.macleod@westsidedistribution.com>
> Subject: Fwd: CEO-7
>
> Hi Ruaraidh,
>
> Just wondering if can help with this issue we sent a few days ago to
> the info@ email?
>
> Thanks.
> Phil
>
> -------- Original Message --------
> Subject: CEO-7
> Date: 2026-02-25 15:34
> From: hello@expressmusic.co.uk
> To: info@westsidedistribution.com
>
> Hi Team,
>
> Just double checking you got our email below?
>
> -------- Original Message --------
> Subject: CEO-7
> Date: 2026-02-21 15:41
> From: hello@expressmusic.co.uk
> To: Info <info@westsidedistribution.com>
>
> Hi Team,
>
> We have a CEO-7 here from 2016 that we sold to a customer and he has
> come back to us with the known binding issue going on. See attached
> photo's to show it coming away on both sides of the waist. Please can
> we arrange getting this back to you for inspection/warranty repair.
>
> Serial Number: 2015088
>
> Kind Regards,
> Phil
> Express Music
>
>
> Links:
> ------
> [1] tel:
> [2] https://www.facebook.com/westsidedistribution/
> [3] https://twitter.com/westside_uk
> [4] https://www.youtube.com/user/westsidedistribution
> [5] https://www.instagram.com/westsidedistro/