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Date: Wed, 04 Mar 2026 16:15:36 +0000
From: hello@expressmusic.co.uk
To: Ruaraidh MacLeod <ruaraidh.macleod@westsidedistribution.com>
Subject: Re: CEO-7
In-Reply-To: <PAVPR08MB898953313AC6BCD66BF02594F273A@PAVPR08MB8989.eurprd08.prod.outlook.com>
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 <623599d849d1590f82c74a4328972bfb@expressmusic.co.uk>
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 <PAVPR08MB898953313AC6BCD66BF02594F273A@PAVPR08MB8989.eurprd08.prod.outlook.com>
Message-ID: <5237210a43ed502635920af271131419@expressmusic.co.uk>
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Hi

Thanks for looking into this

 From what we understand it is a bit of a known binding issue 2015/16 & 
have had another guitar repaired out of warranty as a gesture of good 
will

Let us know if your able to help our customer out ?

Phil
:)

On 2026-02-27 13:00, Ruaraidh MacLeod wrote:
> Good afternoon,
> 
> Leave this with me I'll see if anything can be done.  Please be aware
> that this guitar is out of warranty.
> 
> Kind regards,
> Ruaraidh
> 
>  Ruaraidh MacLeod
> 
> 100 Fifty Pitches Road
> Glasgow
> G51 4EB
> T: [1]
> ruaraidh.macleod@westsidedistribution.com |
> www.westsidedistribution.com 		 [2]  [3]  [4]  [5]
> 
>  The content of this email is confidential and intended for the
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> 
> -----Original Message-----
> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
> Sent: 27 February 2026 12:35
> To: Ruaraidh MacLeod <ruaraidh.macleod@westsidedistribution.com>
> Subject: Fwd: CEO-7
> 
> Hi Ruaraidh,
> 
> Just wondering if can help with this issue we sent a few days ago to
> the info@ email?
> 
> Thanks.
> Phil
> 
> -------- Original Message --------
> Subject: CEO-7
> Date: 2026-02-25 15:34
>  From: hello@expressmusic.co.uk
> To: info@westsidedistribution.com
> 
> Hi Team,
> 
> Just double checking you got our email below?
> 
> -------- Original Message --------
> Subject: CEO-7
> Date: 2026-02-21 15:41
>   From: hello@expressmusic.co.uk
> To: Info <info@westsidedistribution.com>
> 
> Hi Team,
> 
> We have a CEO-7 here from 2016 that we sold to a customer and he has
> come back to us with the known binding issue going on. See attached
> photo's to show it coming away on both sides of the waist. Please can
> we arrange getting this back to you for inspection/warranty repair.
> 
> Serial Number: 2015088
> 
> Kind Regards,
> Phil
> Express Music
> 
> 
> Links:
> ------
> [1] tel:
> [2] https://www.facebook.com/westsidedistribution/
> [3] https://twitter.com/westside_uk
> [4] https://www.youtube.com/user/westsidedistribution
> [5] https://www.instagram.com/westsidedistro/