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Date: Tue, 15 Aug 2023 15:37:24 +0100
From: hello@expressmusic.co.uk
To: Oreste Gargaro <oreste@westsidedistribution.com>
Subject: Re: Faulty HD35
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Hi Oreste,

Tim seemed to think it was the first 6-7 frets on the bass side feeling 
very rough.

Especially compared to other Martins we have here.

Hard for me to say exactly as it wasn't me who checked it over sorry

Harriet

On 2023-08-15 13:43, Oreste Gargaro wrote:
> Hi Hariet,
> 
> Do you know which ones as we can't find any issues.
> Martin fret ends are all cut with an edge. Not rounded.
> 
> Many thanks
> Oreste
> 
>  Oreste Gargaro
> 
> 100 Fifty Pitches Road
> Glasgow
> G51 4EB
> T: 0141 248 4812 [1]
> oreste@westsidedistribution.com | www.westsidedistribution.com 		 [2]
> [3]  [4]  [5]
> 
>  The content of this email is confidential and intended for the
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> -----Original Message-----
> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
> Sent: Tuesday, August 15, 2023 1:09 PM
> To: Oreste Gargaro <oreste@westsidedistribution.com>
> Subject: Re: Faulty HD35
> 
> Hi Oreste,
> 
> I believe on this it was the fret ends that needed some attention.
> 
> Kind Regards,
> Harriet
> 
> On 2023-08-15 12:57, Oreste Gargaro wrote:
>> Hi Guys,
>> 
>> We are looking over this guitar now and can't find any issues.
>> Can you asked who tech'd it, what the issue was please?
>> 
>> Many thanks
>> Oreste
>> 
>>  Oreste Gargaro
>> 
>> 100 Fifty Pitches Road
>> Glasgow
>> G51 4EB
>> T: 0141 248 4812 [1]
>> oreste@westsidedistribution.com | www.westsidedistribution.com [6]
>         [2]
>> [3]  [4]  [5]
>> 
>>  The content of this email is confidential and intended for the
>> recipient specified in message only. It is strictly forbidden to
> share
>> any part of this message with any third party, without a written
>> consent of the sender. If you received this message by mistake,
> please
>> reply to this message and follow with its deletion, so that we can
>> ensure such a mistake does not occur in the future.
>> Please do not print this email unless it is necessary. Every
> unprinted
>> email helps the environment.
>> 
>> -----Original Message-----
>> From: Info Mailbox
>> Sent: Wednesday, August 9, 2023 4:12 PM
>> To: hello@expressmusic.co.uk
>> Cc: Andrew Woodstock <woody@westsidedistribution.com>
>> Subject: RE: Faulty HD35
>> 
>> Hi Guys,
>> 
>> Please attach and UPS will collect tomorrow.
>> 
>> RA-WDL-003877
>> 
>> Regards
>> Oreste
>> -----Original Message-----
>> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
>> Sent: Saturday, August 5, 2023 3:00 PM
>> To: Info Mailbox <info@westsidedistribution.com>
>> Subject: Faulty HD35
>> 
>> Hi Team,
>> 
>> We have just taken delivery of a Martin HD-35 and the fret ends are
>> really rough.
>> 
>> Please can you arrange a collection to repair/replace. It's not
>> something we want to do here.
>> 
>> Serial Number: 2739694
>> 
>> Kind Regards,
>> Express Music
>> 
>> Kind Regards,
>> Phil, Tim & Harriet
>> 
>> Express Music
>> B2 & B3 Quarry Park
>> Old Milverton Lane
>> Leamington Spa
>> CV32 6RW
>> 
>> 01926 808982
>> 
>> 
>> Links:
>> ------
>> [1] tel:01412484812
>> [2] https://www.facebook.com/westsidedistribution/
>> [3] https://twitter.com/westside_uk
>> [4] https://www.youtube.com/user/westsidedistribution
>> [5] https://www.instagram.com/westsidedistro/
> 
> 
> 
> Links:
> ------
> [1] tel:01412484812
> [2] https://www.facebook.com/westsidedistribution/
> [3] https://twitter.com/westside_uk
> [4] https://www.youtube.com/user/westsidedistribution
> [5] https://www.instagram.com/westsidedistro/
> [6] http://www.westsidedistribution.com