MIME-Version: 1.0
Date: Tue, 19 Aug 2025 11:36:34 +0100
From: hello@expressmusic.co.uk
To: Thomas Woods <tomwoodsmusic@hotmail.com>
Subject: Re: Express Music Enquiry - 6646
In-Reply-To: <GV3P280MB1316253C5E5A1BE7DF535B5AB830A@GV3P280MB1316.SWEP280.PROD.OUTLOOK.COM>
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 <1b4d7cdc705b8595c7d7672c5e765f42@expressmusic.co.uk>
 <GV3P280MB131620135B3C4E937F1D0558B82BA@GV3P280MB1316.SWEP280.PROD.OUTLOOK.COM>
 <204654f6f82de81a20e003ab63a67b5e@expressmusic.co.uk>
 <GVYP280MB13103308BEEF0535B6278E4FB831A@GVYP280MB1310.SWEP280.PROD.OUTLOOK.COM>
 <b7b074b0dd0942d93c1069abf60cdc36@expressmusic.co.uk>
 <GV3P280MB1316253C5E5A1BE7DF535B5AB830A@GV3P280MB1316.SWEP280.PROD.OUTLOOK.COM>
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Thanks Tom, we'll be in touch once we get it back here and checked it 
over.

Kind Regards,
Express Music

On 2025-08-19 11:34, Thomas Woods wrote:
> Hi
> 
>  Thanks for getting back to me.
> 
>  The parcelforce tracking number is below.
> 
>  PBZ08131143001
> 
>  Cheers
> 
>  Tom
> 
>  Sent from Outlook for iOS [1]
> -------------------------
> 
> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
> Sent: Tuesday, August 19, 2025 11:27:59 AM
> To: Thomas Woods <tomwoodsmusic@hotmail.com>
> Subject: Re: Express Music Enquiry - 6646
> 
> Morning Tom,
> 
> That is no problem at all, totally understand. We will keep in touch
> as
> soon as we see it.
> 
> If you could please update us with the tracking number etc. that would
> 
> be helpful.
> 
> Return address:
> Open for delivery Tuesday to Saturday 11am-5pm.
> Express Music
> B2 & B3 Quarry Park
> Old Milverton Lane
> Leamington Spa
> CV32 6RW
> 01926 808982
> sales@expressmusic.co.uk
> 
> Kind Regards,
> Express Music
> 
> On 2025-08-18 21:15, Thomas Woods wrote:
>> Hi Tim
>> 
>>  Unfortunately I'm going to return the Fender Stratocaster I bought
>> from you (see previous emails). The guitar is lovely and exactly as
>> described,  but my reason for the return is the gloss fretboard is a
>> bit 'sticky' and not to my preference, it didn't look like it had
> much
>> of a gloss finish on the fretboard on the pictures on the website so
>> my apologies, maybe I should have asked for more info.
>> 
>>  I will send the guitar back to the address given on your website
> and
>> will send it via parcelforce24 in the original box, so it should be
>> back with you this week. Please let me know when it arrives back
> with
>> you.
>> 
>>  Thanks again for a great service, I'll definitely be buying from
> you
>> again in future.
>> 
>>  Cheers
>> 
>>  Tom
>> 
>> -------------------------
>> 
>> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
>> Sent: 12 August 2025 12:29
>> To: Thomas Woods <tomwoodsmusic@hotmail.com>
>> Subject: Re: Express Music Enquiry - 6646
>> 
>> Hi Tom,
>> 
>> Ok great, I have updated the price on our website so just order it
>> through there and yes, you have the usual 14 day return policy.
>> 
>> Regards.
>> Tim.
>> 
>> On 2025-08-12 13:10, Thomas Woods wrote:
>>> Hi Tim
>>> 
>>>  Thanks for getting back to me.
>>> 
>>>  Can I go ahead with the purchase at £949.00 please.
>>> 
>>>  And just for my own piece of mind, I have 14 days to return the
>>> guitar if I don't get on with it don't I? If so, let me know how to
>>> proceed with the purchase.
>>> 
>>>  Thanks!
>>> 
>>>  Tom
>>> 
>>> -------------------------
>>> 
>>> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
>>> Sent: 12 August 2025 11:58
>>> To: tomwoodsmusic@hotmail.com <tomwoodsmusic@hotmail.com>
>>> Subject: Re: Express Music Enquiry - 6646
>>> 
>>> Hi Tom,
>>> 
>>> thanks for getting in touch and yes, you're right, that looks like
> a
>>> 90,s case, thanks.
>>> The best price on that would be £949.00.
>>> 
>>> Kind regards.
>>> Tim.
>>> 
>>> On 2025-08-12 12:39, tomwoodsmusic@hotmail.com wrote:
>>>> Name: Tom
>>>> 
>>>> Address: 107 Halton Road, Lancaster
>>>> 
>>>> Postcode: LA1 2EG
>>>> 
>>>> Telephone: 07949571443
>>>> 
>>>> Email: tomwoodsmusic@hotmail.com
>>>> 
>>>> Enquiry: Hi
>>>> 
>>>> I am looking at the Fender USA standard Strat 2015 (Olympic white
>>> with
>>>> Hendrix neck plate) that you have in. The case doesn't seem to be
>>> the
>>>> original one but that doesn't matter really.is there any movement
>> on
>>>> price at all? I am looking at a few options but like the look of
>>> this
>>>> one so thought I would enquire. Thanks!
> 
> 
> 
> Links:
> ------
> [1] https://aka.ms/o0ukef