HEX

File: D:/hMailServer/Data/expressmusic.co.uk/hello/69/{69B72C54-96F2-41F5-B5AF-B8E9FAAF5FCA}.eml
Date: Mon, 20 Apr 2026 09:12:45 +0000
From: "Rafael Berlanga (Fender Musical Instruments EMEA)" <fenderemeaservice@fender.com>
Reply-To: Fender Musical Instruments EMEA <fenderemeaservice@fender.com>
To: Express Music <hello@expressmusic.co.uk>
Message-ID: <LWDKGK9XVDW_69e5ee0d26a0c_dd047811a66551_sprut@zendesk.com>
In-Reply-To: <0100019da01efae3-9d782123-3dda-4979-8552-e85268bd5d26-000000@email.amazonses.com>
References: <LWDKGK9XVDW@zendesk.com>
 <0100019da01efae3-9d782123-3dda-4979-8552-e85268bd5d26-000000@email.amazonses.com>
Subject: [Fender Musical Instruments] Re: New Inquiry From Dealer Portal -
 ~0001106436 ~GB ~H4
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##- Please type your reply above this line -##

----------------------------------------------

Rafael Berlanga, 20 Apr 2026, 10:12 BST

Thank you for your email.

Your returns request has been approved.

**RA number: 50018980**
**UPS tracking: 1Z59RA159192397369**
**Replacement order: 14060405**

You will receive two emails associated with your return:

-An email from UPS with a link to obtain your postal label and to arrange=
 a free collection of the item. Please check your spam box if you do not =
see this email in your inbox. The assigned tracking number will be displa=
yed on the subject line.

-An email from Fender detailing the RA which needs to be printed out and =
included inside the box with the item.

Please inform us if the address for collection or return is not the same =
as the labels received.
UPS label emails may be disregarded if shipping labels are not required.

**Products must be returned in its original packaging or alternative pack=
aging that is equally suitable and safe for shipping. Damage due to insuf=
ficient packaging is not covered by warranty.**

**If a product cannot be repaired, it may be credited and/or replaced. Fo=
r this reason, please make sure to remove all customer-owned accessories =
before returning the faulty product - personal belongings sent to Fender =
will be discarded. If a replacement is not accepted, please let us know i=
n advance.**

**If the fault of the item is due to user error or modifications of any n=
ature, the return will not be covered under warranty. In such cases, Fend=
er reserves the right to refuse the return or to charge repair/handling f=
ees. For amplifiers, this also includes faulty valves which are outside t=
he 90-day warranty period. For customer-owned amplifiers, this period beg=
ins from the point of sale.**

Don't hesitate to contact us if you have any questions or concerns.

Kind regards,

Rafael

----------------------------------------------

Noreply Dealerportal, 18 Apr 2026, 11:24 BST

This email originated from outside of the organization. Do not click link=
s, open attachments or reply, unless you were expecting the email and kno=
w the content is safe.



A new inquiry has been submitted through the dealer portal. The following=
 information was collected:



**Field** **Entry**
**Account Name** Express Music M.L.C Ltd
**Account Number** 0001106436
**First Name** Philip
**Last Name** Graham
**Email** hello@expressmusic.co.uk
**Phone**
**Option 1** I need to return an item
**Does the item have a serial #?** Yes
**Serial #** CYKG25004064
**Brand** Squier
**Model #** 0378203550
**Model Name** AFF TELE MN BPG BTB
**Invoice #** null
**Quantity** 1
**Issue Category** Cosmetic
**Issue Filename** CYKG25004064_1
**Issue Description** lacquer crack in the neck pocket
**Ownership** Shop
**Purchase Date** 2026-04-16T23:00:00.000Z
**Fault Confirmation** Product received with Visible Damage

Attachment(s):
CYKG25004064_1.jpeg - https://fenderemea.zendesk.com/attachments/token/BV=
06wUzFA507dau4x8wgg1qUN/?name=3DCYKG25004064_1.jpeg

Your request (799434) has been updated. To add additional comments, reply=
 to this email.

Online Support:
- Fender Dealer Portal - https://dealer.fender.com/login
- Fender Customer Support Portal - https://support.fender.com/en-US/

Fender Europe Ltd - Leo House, Birches Industrial Estate, East Grinstead,=
 West Sussex, RH19 1QZ. Company n=C2=B0 3127180

--------------------------------
This email is a service from Fender Musical Instruments.









[LWDKGK-9XVDW]=

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    <p dir=3D"ltr"></p><div style=3D"margin-top: 25px" data-version=3D"2"=
><table class=3D"zd-liquid-comment" width=3D"100%" cellpadding=3D"0" cell=
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    <table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0=
" style=3D"table-layout:fixed;" role=3D"presentation">        <tbody><tr>=
                      <td valign=3D"top" style=3D"padding: 0 15px 0 15px;=
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le=3D"height: auto; line-height: 100%; outline: none; text-decoration: no=
ne; -webkit-border-radius: 5px; -moz-border-radius: 5px; border-radius: 5=
px;" src=3D"https://fenderemea.zendesk.com/system/photos/360560445798/fen=
der-red-large.jpg">            </td>                    <td width=3D"100%=
" style=3D"padding: 0; margin: 0;" valign=3D"top">            <p style=3D=
"font-family:'Lucida Grande','Lucida Sans Unicode','Lucida Sans',Verdana,=
Tahoma,sans-serif; font-size: 15px; line-height: 18px; margin-bottom: 0; =
margin-top: 0; padding: 0; color:#1b1d1e;" dir=3D"ltr">                  =
                              <strong>Rafael Berlanga</strong> (Fender Mu=
sical Instruments)                                          </p>         =
   <p style=3D"font-family:'Lucida Grande','Lucida Sans Unicode','Lucida =
Sans',Verdana,Tahoma,sans-serif; font-size: 13px; line-height: 25px; marg=
in-bottom: 15px; margin-top: 0; padding: 0; color:#bbbbbb;" dir=3D"ltr"> =
             20 Apr 2026, 10:12 BST            </p>                      =
              <div class=3D"zd-comment" dir=3D"auto" style=3D"color: #2b2=
e2f; line-height: 22px; margin: 15px 0;">Thank you for your email.<br><br=
>Your returns request has been approved.<br><br><strong>RA number: 500189=
80</strong><br><strong>UPS tracking: 1Z59RA159192397369</strong><br><stro=
ng>Replacement order: 14060405</strong><br><br>You will receive two email=
s associated with your return:<br><br>-An email from UPS with a link to o=
btain your postal label and to arrange a free collection of the item. Ple=
ase check your spam box if you do not see this email in your inbox. The a=
ssigned tracking number will be displayed on the subject line.<br><br>-An=
 email from Fender detailing the RA which needs to be printed out and inc=
luded inside the box with the item.<br><br>Please inform us if the addres=
s for collection or return is not the same as the labels received.<br>UPS=
 label emails may be disregarded if shipping labels are not required.<br>=
<br><strong>Products must be returned in its original packaging or altern=
ative packaging that is equally suitable and safe for shipping. Damage du=
e to insufficient packaging is not covered by warranty.</strong><br><br><=
strong>If a product cannot be repaired, it may be credited and/or replace=
d. For this reason, please make sure to remove all customer-owned accesso=
ries before returning the faulty product - personal belongings sent to Fe=
nder will be discarded. If a replacement is not accepted, please let us k=
now in advance.</strong><br><br><strong>If the fault of the item is due t=
o user error or modifications of any nature, the return will not be cover=
ed under warranty. In such cases, Fender reserves the right to refuse the=
 return or to charge repair/handling fees. For amplifiers, this also incl=
udes faulty valves which are outside the 90-day warranty period. For cust=
omer-owned amplifiers, this period begins from the point of sale.</strong=
><br><br>Don't hesitate to contact us if you have any questions or concer=
ns.<br><br>Kind regards,<br><div class=3D"signature"><p dir=3D"ltr" style=
=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">Rafael</p></div><=
/div><p dir=3D"ltr">                      </p></td>        </tr>      </t=
body></table>    </td>  </tr></tbody></table><p dir=3D"ltr"></p><table cl=
ass=3D"zd-liquid-comment" width=3D"100%" cellpadding=3D"0" cellspacing=3D=
"0" border=3D"0" role=3D"presentation">  <tbody><tr>    <td width=3D"100%=
" style=3D"padding: 15px 0; border-top: 1px dotted #c5c5c5;">      <table=
 width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" style=3D=
"table-layout:fixed;" role=3D"presentation">        <tbody><tr>          =
            <td valign=3D"top" style=3D"padding: 0 15px 0 15px; width: 40=
px;">              <img width=3D"40" height=3D"40" alt=3D"" style=3D"heig=
ht: auto; line-height: 100%; outline: none; text-decoration: none; -webki=
t-border-radius: 5px; -moz-border-radius: 5px; border-radius: 5px;" src=3D=
"https://fenderemea.zendesk.com/images/2016/default-avatar-80.png">      =
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rgin: 0;" valign=3D"top">            <p style=3D"font-family:'Lucida Gran=
de','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-s=
ize: 15px; line-height: 18px; margin-bottom: 0; margin-top: 0; padding: 0=
; color:#1b1d1e;" dir=3D"ltr">                              <strong>Norep=
ly Dealerportal</strong>                          </p>            <p styl=
e=3D"font-family:'Lucida Grande','Lucida Sans Unicode','Lucida Sans',Verd=
ana,Tahoma,sans-serif; font-size: 13px; line-height: 25px; margin-bottom:=
 15px; margin-top: 0; padding: 0; color:#bbbbbb;" dir=3D"ltr">           =
   18 Apr 2026, 11:24 BST            </p>                                =
    <div class=3D"zd-comment zd-comment-pre-styled" dir=3D"auto"><div sty=
le=3D"background-color: yellow; color: red; padding: 10px; border: 2px so=
lid red;">
This email originated from outside of the organization. Do not click link=
s, open attachments or reply, unless you were expecting the email and kno=
w the content is safe.
</div><br><br><p dir=3D"ltr">A new inquiry has been submitted through the=
 dealer portal. The following information was collected:</p><br><table bo=
rder=3D"" style=3D"border-collapse: collapse; border-right-width: 2px; bo=
rder-right-color: #d0d0d0; border-right-style: solid; border-bottom-width=
: 2px; border-bottom-color: #d0d0d0; border-bottom-style: solid;"><tbody>=
<tr style=3D"text-decoration: underline;"><td style=3D"width: 150px; bord=
er-left-width: 2px; border-left-color: #d0d0d0; border-left-style: solid;=
 border-top-width: 2px; border-top-color: #d0d0d0; border-top-style: soli=
d; max-width: 300px; padding: 10px;"><strong>Field</strong></td><td style=
=3D"border-left-width: 2px; border-left-color: #d0d0d0; border-left-style=
: solid; border-top-width: 2px; border-top-color: #d0d0d0; border-top-sty=
le: solid; max-width: 300px; padding: 10px;"><strong>Entry</strong></td><=
/tr><tr style=3D"background-color: #f5f5f5; background-color: #f5f5f5"><t=
d style=3D"border-left-width: 2px; border-left-color: #d0d0d0; border-lef=
t-style: solid; border-top-width: 2px; border-top-color: #d0d0d0; border-=
top-style: solid; max-width: 300px; padding: 10px;"><strong>Account Name<=
/strong></td><td style=3D"border-left-width: 2px; border-left-color: #d0d=
0d0; border-left-style: solid; border-top-width: 2px; border-top-color: #=
d0d0d0; border-top-style: solid; max-width: 300px; padding: 10px;">Expres=
s Music M.L.C Ltd</td></tr><tr><td style=3D"border-left-width: 2px; borde=
r-left-color: #d0d0d0; border-left-style: solid; border-top-width: 2px; b=
order-top-color: #d0d0d0; border-top-style: solid; max-width: 300px; padd=
ing: 10px;"><strong>Account Number</strong></td><td style=3D"border-left-=
width: 2px; border-left-color: #d0d0d0; border-left-style: solid; border-=
top-width: 2px; border-top-color: #d0d0d0; border-top-style: solid; max-w=
idth: 300px; padding: 10px;">0001106436</td></tr><tr style=3D"background-=
color: #f5f5f5; background-color: #f5f5f5"><td style=3D"border-left-width=
: 2px; border-left-color: #d0d0d0; border-left-style: solid; border-top-w=
idth: 2px; border-top-color: #d0d0d0; border-top-style: solid; max-width:=
 300px; padding: 10px;"><strong>First Name</strong></td><td style=3D"bord=
er-left-width: 2px; border-left-color: #d0d0d0; border-left-style: solid;=
 border-top-width: 2px; border-top-color: #d0d0d0; border-top-style: soli=
d; max-width: 300px; padding: 10px;">Philip</td></tr><tr><td style=3D"bor=
der-left-width: 2px; border-left-color: #d0d0d0; border-left-style: solid=
; border-top-width: 2px; border-top-color: #d0d0d0; border-top-style: sol=
id; max-width: 300px; padding: 10px;"><strong>Last Name</strong></td><td =
style=3D"border-left-width: 2px; border-left-color: #d0d0d0; border-left-=
style: solid; border-top-width: 2px; border-top-color: #d0d0d0; border-to=
p-style: solid; max-width: 300px; padding: 10px;">Graham</td></tr><tr sty=
le=3D"background-color: #f5f5f5; background-color: #f5f5f5"><td style=3D"=
border-left-width: 2px; border-left-color: #d0d0d0; border-left-style: so=
lid; border-top-width: 2px; border-top-color: #d0d0d0; border-top-style: =
solid; max-width: 300px; padding: 10px;"><strong>Email</strong></td><td s=
tyle=3D"border-left-width: 2px; border-left-color: #d0d0d0; border-left-s=
tyle: solid; border-top-width: 2px; border-top-color: #d0d0d0; border-top=
-style: solid; max-width: 300px; padding: 10px;">hello@expressmusic.co.uk=
</td></tr><tr><td style=3D"border-left-width: 2px; border-left-color: #d0=
d0d0; border-left-style: solid; border-top-width: 2px; border-top-color: =
#d0d0d0; border-top-style: solid; max-width: 300px; padding: 10px;"><stro=
ng>Phone</strong></td><td style=3D"border-left-width: 2px; border-left-co=
lor: #d0d0d0; border-left-style: solid; border-top-width: 2px; border-top=
-color: #d0d0d0; border-top-style: solid; max-width: 300px; padding: 10px=
;"></td></tr><tr style=3D"background-color: #f5f5f5; background-color: #f=
5f5f5"><td style=3D"border-left-width: 2px; border-left-color: #d0d0d0; b=
order-left-style: solid; border-top-width: 2px; border-top-color: #d0d0d0=
; border-top-style: solid; max-width: 300px; padding: 10px;"><strong>Opti=
on 1</strong></td><td style=3D"border-left-width: 2px; border-left-color:=
 #d0d0d0; border-left-style: solid; border-top-width: 2px; border-top-col=
or: #d0d0d0; border-top-style: solid; max-width: 300px; padding: 10px;">I=
 need to return an item</td></tr><tr><td style=3D"border-left-width: 2px;=
 border-left-color: #d0d0d0; border-left-style: solid; border-top-width: =
2px; border-top-color: #d0d0d0; border-top-style: solid; max-width: 300px=
; padding: 10px;"><strong>Does the item have a serial #?</strong></td><td=
 style=3D"border-left-width: 2px; border-left-color: #d0d0d0; border-left=
-style: solid; border-top-width: 2px; border-top-color: #d0d0d0; border-t=
op-style: solid; max-width: 300px; padding: 10px;">Yes</td></tr><tr style=
=3D"background-color: #f5f5f5; background-color: #f5f5f5"><td style=3D"bo=
rder-left-width: 2px; border-left-color: #d0d0d0; border-left-style: soli=
d; border-top-width: 2px; border-top-color: #d0d0d0; border-top-style: so=
lid; max-width: 300px; padding: 10px;"><strong>Serial #</strong></td><td =
style=3D"border-left-width: 2px; border-left-color: #d0d0d0; border-left-=
style: solid; border-top-width: 2px; border-top-color: #d0d0d0; border-to=
p-style: solid; max-width: 300px; padding: 10px;">CYKG25004064</td></tr><=
tr><td style=3D"border-left-width: 2px; border-left-color: #d0d0d0; borde=
r-left-style: solid; border-top-width: 2px; border-top-color: #d0d0d0; bo=
rder-top-style: solid; max-width: 300px; padding: 10px;"><strong>Brand</s=
trong></td><td style=3D"border-left-width: 2px; border-left-color: #d0d0d=
0; border-left-style: solid; border-top-width: 2px; border-top-color: #d0=
d0d0; border-top-style: solid; max-width: 300px; padding: 10px;">Squier</=
td></tr><tr style=3D"background-color: #f5f5f5; background-color: #f5f5f5=
"><td style=3D"border-left-width: 2px; border-left-color: #d0d0d0; border=
-left-style: solid; border-top-width: 2px; border-top-color: #d0d0d0; bor=
der-top-style: solid; max-width: 300px; padding: 10px;"><strong>Model #</=
strong></td><td style=3D"border-left-width: 2px; border-left-color: #d0d0=
d0; border-left-style: solid; border-top-width: 2px; border-top-color: #d=
0d0d0; border-top-style: solid; max-width: 300px; padding: 10px;">0378203=
550</td></tr><tr><td style=3D"border-left-width: 2px; border-left-color: =
#d0d0d0; border-left-style: solid; border-top-width: 2px; border-top-colo=
r: #d0d0d0; border-top-style: solid; max-width: 300px; padding: 10px;"><s=
trong>Model Name</strong></td><td style=3D"border-left-width: 2px; border=
-left-color: #d0d0d0; border-left-style: solid; border-top-width: 2px; bo=
rder-top-color: #d0d0d0; border-top-style: solid; max-width: 300px; paddi=
ng: 10px;">AFF TELE MN BPG BTB</td></tr><tr style=3D"background-color: #f=
5f5f5; background-color: #f5f5f5"><td style=3D"border-left-width: 2px; bo=
rder-left-color: #d0d0d0; border-left-style: solid; border-top-width: 2px=
; border-top-color: #d0d0d0; border-top-style: solid; max-width: 300px; p=
adding: 10px;"><strong>Invoice #</strong></td><td style=3D"border-left-wi=
dth: 2px; border-left-color: #d0d0d0; border-left-style: solid; border-to=
p-width: 2px; border-top-color: #d0d0d0; border-top-style: solid; max-wid=
th: 300px; padding: 10px;">null</td></tr><tr><td style=3D"border-left-wid=
th: 2px; border-left-color: #d0d0d0; border-left-style: solid; border-top=
-width: 2px; border-top-color: #d0d0d0; border-top-style: solid; max-widt=
h: 300px; padding: 10px;"><strong>Quantity</strong></td><td style=3D"bord=
er-left-width: 2px; border-left-color: #d0d0d0; border-left-style: solid;=
 border-top-width: 2px; border-top-color: #d0d0d0; border-top-style: soli=
d; max-width: 300px; padding: 10px;">1</td></tr><tr style=3D"background-c=
olor: #f5f5f5; background-color: #f5f5f5"><td style=3D"border-left-width:=
 2px; border-left-color: #d0d0d0; border-left-style: solid; border-top-wi=
dth: 2px; border-top-color: #d0d0d0; border-top-style: solid; max-width: =
300px; padding: 10px;"><strong>Issue Category</strong></td><td style=3D"b=
order-left-width: 2px; border-left-color: #d0d0d0; border-left-style: sol=
id; border-top-width: 2px; border-top-color: #d0d0d0; border-top-style: s=
olid; max-width: 300px; padding: 10px;">Cosmetic</td></tr><tr><td style=3D=
"border-left-width: 2px; border-left-color: #d0d0d0; border-left-style: s=
olid; border-top-width: 2px; border-top-color: #d0d0d0; border-top-style:=
 solid; max-width: 300px; padding: 10px;"><strong>Issue Filename</strong>=
</td><td style=3D"border-left-width: 2px; border-left-color: #d0d0d0; bor=
der-left-style: solid; border-top-width: 2px; border-top-color: #d0d0d0; =
border-top-style: solid; max-width: 300px; padding: 10px;">CYKG25004064_1=
</td></tr><tr style=3D"background-color: #f5f5f5; background-color: #f5f5=
f5"><td style=3D"border-left-width: 2px; border-left-color: #d0d0d0; bord=
er-left-style: solid; border-top-width: 2px; border-top-color: #d0d0d0; b=
order-top-style: solid; max-width: 300px; padding: 10px;"><strong>Issue D=
escription</strong></td><td style=3D"border-left-width: 2px; border-left-=
color: #d0d0d0; border-left-style: solid; border-top-width: 2px; border-t=
op-color: #d0d0d0; border-top-style: solid; max-width: 300px; padding: 10=
px;">lacquer crack in the neck pocket</td></tr><tr><td style=3D"border-le=
ft-width: 2px; border-left-color: #d0d0d0; border-left-style: solid; bord=
er-top-width: 2px; border-top-color: #d0d0d0; border-top-style: solid; ma=
x-width: 300px; padding: 10px;"><strong>Ownership</strong></td><td style=3D=
"border-left-width: 2px; border-left-color: #d0d0d0; border-left-style: s=
olid; border-top-width: 2px; border-top-color: #d0d0d0; border-top-style:=
 solid; max-width: 300px; padding: 10px;">Shop</td></tr><tr style=3D"back=
ground-color: #f5f5f5; background-color: #f5f5f5"><td style=3D"border-lef=
t-width: 2px; border-left-color: #d0d0d0; border-left-style: solid; borde=
r-top-width: 2px; border-top-color: #d0d0d0; border-top-style: solid; max=
-width: 300px; padding: 10px;"><strong>Purchase Date</strong></td><td sty=
le=3D"border-left-width: 2px; border-left-color: #d0d0d0; border-left-sty=
le: solid; border-top-width: 2px; border-top-color: #d0d0d0; border-top-s=
tyle: solid; max-width: 300px; padding: 10px;">2026-04-16T23:00:00.000Z</=
td></tr><tr><td style=3D"border-left-width: 2px; border-left-color: #d0d0=
d0; border-left-style: solid; border-top-width: 2px; border-top-color: #d=
0d0d0; border-top-style: solid; max-width: 300px; padding: 10px;"><strong=
>Fault Confirmation</strong></td><td style=3D"border-left-width: 2px; bor=
der-left-color: #d0d0d0; border-left-style: solid; border-top-width: 2px;=
 border-top-color: #d0d0d0; border-top-style: solid; max-width: 300px; pa=
dding: 10px;">Product received with Visible Damage</td></tr></tbody></tab=
le><br><br></div><p dir=3D"ltr">                        </p><p style=3D"l=
ine-height: 22px; font-family:'Lucida Grande','Lucida Sans Unicode','Luci=
da Sans',Verdana,Tahoma,sans-serif; margin-top: 15px; margin-bottom: 15px=
; font-size: 14px; color:#333333;" dir=3D"ltr">              Attachment(s=
)<br>                              <a href=3D"https://fenderemea.zendesk.=
com/attachments/token/BV06wUzFA507dau4x8wgg1qUN/?name=3DCYKG25004064_1.jp=
eg">CYKG25004064_1.jpeg</a><br>                          </p>            =
          </td>        </tr>      </tbody></table>    </td>  </tr></tbody=
></table></div><p dir=3D"ltr">Your request (799434) has been updated. To =
add additional comments, reply to this email.</p><p dir=3D"ltr">Online Su=
pport:<br>- Fender Dealer Portal - <a href=3D"https://dealer.fender.com/l=
ogin" rel=3D"noreferrer">https://dealer.fender.com/login</a><br>- Fender =
Customer Support Portal - <a href=3D"https://support.fender.com/en-US/" r=
el=3D"noreferrer">https://support.fender.com/en-US/</a></p><p dir=3D"ltr"=
>Fender Europe Ltd - Leo House, Birches Industrial Estate, East Grinstead=
, West Sussex, RH19 1QZ. Company n=C2=B0 3127180</p>
  </div>
  <div style=3D"padding: 10px ; line-height: 18px; font-family: 'Lucida G=
rande',Verdana,Arial,sans-serif; font-size: 12px; color: #aaaaaa;
    margin: 10px 0 14px 0; padding-top: 10px; border-top: 1px solid #eeee=
ee;">
   =

   <b>Fender EMEA</b> - Please visit <a href=3D"www.fender.com">Fender.co=
m</a> for the full range of Fender products
   <img scr=3D"https://p3.zdassets.com/hc/theme_assets/1797108/1150001364=
45/Fender_logo.png">
   =

  </div>
<span style=3D"color:#FFFFFF" aria-hidden=3D"true" class=3D"zd_encoded_id=
">[LWDKGK-9XVDW]</span>

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