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Date: Wed, 28 Oct 2020 16:55:14 +0000
From: Express Music <coventry@expressmusic.co.uk>
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: Faulty Player Tele
In-Reply-To: <KZV35L6367_5f99a02422fe_5551c5ac839921_sprut@zendesk.com>
References: <KZV35L6367@zendesk.com>
 <7efe1310c18f5d1aea6f363d7fb05b40@expressmusic.co.uk>
 <KZV35L6367_5f99a02422fe_5551c5ac839921_sprut@zendesk.com>
Message-ID: <1fcb0115912ecb1ab171978ca242cf49@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
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That's cool thanks Ricky.

Kind Regards,
Harriet

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 28/10/2020 16:45, Ricky (Support) wrote:
> ##- Please type your reply above this line -##
>
>  RICKY (Fender Musical Instruments)
>
>  Oct 28, 2020, 16:45 GMT
> Hi Harriet
>
> Thank you for reporting this to us.
>
> I could offer you a 10% discount on this if you're happy to keep it 
> as is?
>
> Best Regards,
>
> Ricky
>
> Customer Support Advisor
>
>  COVENTRY
>
>  Oct 28, 2020, 12:33 GMT
> Hey guys,
>
>  We've just had a delivery of a Fender Player Tele MN BLK with a 
> crack
>  in the lacquer around the neck pocket (see pics attached). Apologies 
> I
>  know I won't be winning any photography awards!
>
>  Serial Number: MX20110221
>
>  Not sure what your stock is like at the moment but let me know what 
> you
>  want to do?
>
>  Kind Regards,
>  Harriet
>
>  Express Music
>  196 - 204 Binley Road
>  Coventry
>  CV3 1HG
>
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>  Attachment(s)
>  IMG_20201028_121520.jpg [1]
>  IMG_20201028_121636.jpg [2]
>
> Your request (319118) has been updated. To add additional comments,
> reply to this email.
>
> 0333 200 8760 (Sales Team)
>
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> [1]
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> https://fenderemea.zendesk.com/attachments/token/mIrIQ9GB0avsp7bE81i5jHcYn/?name=IMG_20201028_121520.jpg
> [2]
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> https://fenderemea.zendesk.com/attachments/token/T2vhONWttaNWiMK4vfXd5wDxn/?name=IMG_20201028_121636.jpg
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