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Date: Thu, 05 Aug 2021 15:04:29 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: John Williams <electroharmonixuk@virginmedia.com>
Subject: Re: Faulty Holy Grail
In-Reply-To: <6153a489-784b-a134-9d97-b84224324b9c@virginmedia.com>
References: <f0d2dec2c0ea0639b806812dc37cfc1a@expressmusic.co.uk>
 <6153a489-784b-a134-9d97-b84224324b9c@virginmedia.com>
Message-ID: <68b0b19c3af4ed308419815bdfa60bd1@expressmusic.co.uk>
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Hi John,

Just wondering if there was any news on the Holy Grail we returned for 
repair?


Regards

Tim.
Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 14/07/2021 15:57, John Williams wrote:
> Hi, you send it to us. We repair it and return it.
>
> Thanks,
>
> JW
>
> On 07/14/2021 15:56, Express Music wrote:
>
>> Hi,
>>
>> we have had a Holy Grail Max return by a customer that has stopped 
>> working.
>> We did try it on return and it's not powering up but there was a 
>> strong smell of smoke?
>> The customer purchased it from us on 9/02/21.
>> Just wonder what your procedure is for getting it returned?
>>
>> Regards
>>
>> Tim.
>> Express Music
>> 196 - 204 Binley Road
>> Coventry
>> CV3 1HG
>
> --