MIME-Version: 1.0
Date: Tue, 08 Apr 2025 14:50:12 +0100
From: hello@expressmusic.co.uk
To: Helen Hayward <ivy.dh64@btinternet.com>
Subject: Re: Sell You Guitar Requests
In-Reply-To: <6363F212-E489-4969-A2B8-B9B7C852B396@btinternet.com>
References: <f9a8ac866e89b4fc1be3faf726c9bb9a@expressmusic.co.uk>
 <6363F212-E489-4969-A2B8-B9B7C852B396@btinternet.com>
Message-ID: <0c5cfba556c2fea5ffbf4364d4b5dbb1@expressmusic.co.uk>
X-Sender: hello@expressmusic.co.uk
Content-Type: text/plain; charset=UTF-8;
 format=flowed
Content-Transfer-Encoding: 8bit

Hi Helen,

Yes of course, I will do that for you over the next day or so. I forgot 
to mention the £10 was for the re-string we needed to do to get it ready 
for sale. I will make sure this is clear on the invoice.

Kind Regards,
Phil
Express Music

On 2025-04-08 14:21, Helen Hayward wrote:
> Hi Phil
> 
> That’s great news & yes it’s the same account as last time. Please
> could I have a little invoice like you did before which I can then
> send to other beneficiaries.
> Just one other thing…I think it should be £1196 if it’s £1495 less 
> 20%??
> 
> Many’s thanks for all your help.
> 
> Helen
> 
> 
> 
>> On 8 Apr 2025, at 11:14, hello@expressmusic.co.uk wrote:
>> 
>> Hi Helen
>> I will make the payment for the Eastman today
>> £1186 to you (£1495 less 20%)
>> Is the same account as last time ok ?
>> Phil
>> :)
>> 
>>> On 2025-03-18 17:23, Helen Hayward wrote:
>>> Hi Phil
>>> Many thanks, fingers crossed!
>>> Helen
>>>>> On 18 Mar 2025, at 15:00, hello@expressmusic.co.uk wrote:
>>>> Hi Helen
>>>> Thanks for popping by last week
>>>> Listing for the Fender on the link below
>>>> https://www.expressmusic.co.uk/products.asp?code=357654&name=pre-owned-fender-1992-american-standard-stratocaster-natural-rosewood-inc-hiscox-case
>>>> I have received an order for the Eastman today (second time lucky) 
>>>> so once customer receives it and all ok we will be in touch to 
>>>> arrange payment
>>>> Phil
>>>> :)
>>>>> On 2025-02-11 17:11, Helen Hayward wrote:
>>>>> Much appreciated!
>>>>>>> On 11 Feb 2025, at 16:11, hello@expressmusic.co.uk wrote:
>>>>>> Hi Helen,
>>>>>> I can confirm that payment has been made to you today. Please see 
>>>>>> invoice attached showing details of our services.
>>>>>> Please let me know if I can do anything else to help.
>>>>>> Kind Regards,
>>>>>> Phil
>>>>>> Express Music
>>>>>>> On 2025-02-11 12:58, Helen Hayward wrote:
>>>>>>> Hi Phil
>>>>>>> Thanks very much, yes that’s the correct account number.
>>>>>>> Please would you be able to provide an invoice showing the cost 
>>>>>>> of
>>>>>>> your work/parts on the guitar & the selling price. As Executor 
>>>>>>> for my
>>>>>>> brother I have to show this information to the other 
>>>>>>> beneficiaries .
>>>>>>> Kind regards
>>>>>>> Helen
>>>>>>>>> On 11 Feb 2025, at 12:03, hello@expressmusic.co.uk wrote:
>>>>>>>> Hi Helen
>>>>>>>> I will make payment of £1081 to your account for the sale of the 
>>>>>>>> 12 string today
>>>>>>>> Same account as last time, account no 31332430 ?
>>>>>>>> Phil
>>>>>>>>> On 2025-01-30 12:43, hello@expressmusic.co.uk wrote:
>>>>>>>>> Hi Helen
>>>>>>>>> Just a quick email to let you know we have sold the Taylor 12 
>>>>>>>>> String
>>>>>>>>> We will make payment once cooling off period has ended 12/02
>>>>>>>>> Speak soon
>>>>>>>>> Phil
>>>>>>>>> :)
>>>>>>>>>> On 2024-10-01 16:57, hello@expressmusic.co.uk wrote:
>>>>>>>>>> Hi
>>>>>>>>>> Payment made today for the Tacoma
>>>>>>>>>> Sold £549 less 20% = £439 to you
>>>>>>>>>> Eastman is back here and up for sale
>>>>>>>>>> https://www.expressmusic.co.uk/products.asp?code=353793
>>>>>>>>>> Speak soon
>>>>>>>>>> Phil
>>>>>>>>>> :)
>>>>>>>>>> On 2024-09-27 13:24, Helen Hayward wrote:
>>>>>>>>>>> Oh, that’s a shame.
>>>>>>>>>>> Will wait to hear on the other one.
>>>>>>>>>>> Thanks
>>>>>>>>>>> Helen
>>>>>>>>>>>> On 27 Sep 2024, at 13:14, hello@expressmusic.co.uk wrote:
>>>>>>>>>>>> Hi Helen,
>>>>>>>>>>>> It's due for payment Tuesday but unfortunately, the Eastman 
>>>>>>>>>>>> was
>>>>>>>>>>>> returned to us as the customer didn't like the neck shape, 
>>>>>>>>>>>> so that's
>>>>>>>>>>>> now back up for sale.
>>>>>>>>>>>> Regards.
>>>>>>>>>>>> Phil
>>>>>>>>>>>>> On 2024-09-27 12:18, Helen Hayward wrote:
>>>>>>>>>>>>> Hi Phil
>>>>>>>>>>>>> Could you confirm whether the 14 day cooling off period has 
>>>>>>>>>>>>> passed
>>>>>>>>>>>>> yet?
>>>>>>>>>>>>> Not sure when it was.
>>>>>>>>>>>>> Thanks
>>>>>>>>>>>>> Helen
>>>>>>>>>>>>>>> On 13 Sep 2024, at 16:16, hello@expressmusic.co.uk wrote:
>>>>>>>>>>>>>> Hi Helen
>>>>>>>>>>>>>> We have sold the 2 guitars you left with us (Tacoma & 
>>>>>>>>>>>>>> Eastman)
>>>>>>>>>>>>>> Once the usual cooling off period (14 days) has passed I 
>>>>>>>>>>>>>> will make
>>>>>>>>>>>>>> payment
>>>>>>>>>>>>>> Can you send over your account details so I can get them 
>>>>>>>>>>>>>> added to
>>>>>>>>>>>>>> our system
>>>>>>>>>>>>>> Phil
>>>>>>>>>>>>>> :)
>>>>>>>>>>>>>>> On 2024-08-28 15:29, Helen Hayward wrote:
>>>>>>>>>>>>>>> Hi
>>>>>>>>>>>>>>> I’ve just sent a form in asking for valuation on a Fender 
>>>>>>>>>>>>>>> Blues
>>>>>>>>>>>>>>> Junior
>>>>>>>>>>>>>>> III. I realised that one of the photos was blurred after 
>>>>>>>>>>>>>>> I’d
>>>>>>>>>>>>>>> submitted
>>>>>>>>>>>>>>> it.
>>>>>>>>>>>>>>> Please find attached a better photo.
>>>>>>>>>>>>>>> I’m hoping to call In tomorrow around 11 with 2 of the 
>>>>>>>>>>>>>>> guitars for
>>>>>>>>>>>>>>> you to see.
>>>>>>>>>>>>>>> Thanks
>>>>>>>>>>>>>>> Helen Hayward
>>>>>>>>>>>>>>>>> On 27 Aug 2024, at 16:54, hello@expressmusic.co.uk 
>>>>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>>> Hi Helen,
>>>>>>>>>>>>>>>> The Taylor and the Eastman would retail at £1400 each 
>>>>>>>>>>>>>>>> guitar.
>>>>>>>>>>>>>>>> Please see other valuations below for retail prices:
>>>>>>>>>>>>>>>> Tacoma - £500
>>>>>>>>>>>>>>>> Fender- £900
>>>>>>>>>>>>>>>> National - £2200
>>>>>>>>>>>>>>>> Again we would offer commission or cash on all of these 
>>>>>>>>>>>>>>>> guitars.
>>>>>>>>>>>>>>>> Have a think and please let me know if you have any 
>>>>>>>>>>>>>>>> questions.
>>>>>>>>>>>>>>>> Kind Regards,
>>>>>>>>>>>>>>>> Phil
>>>>>>>>>>>>>>>> Express Music
>>>>>>>>>>>>>>>>> On 2024-08-27 16:31, Helen Hayward wrote:
>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>> Hi
>>>>>>>>>>>>>>>>> Many thanks for your reply, I had to go out this a.m. 
>>>>>>>>>>>>>>>>> but have
>>>>>>>>>>>>>>>>> now
>>>>>>>>>>>>>>>>> sent forms for the other 3 guitars.
>>>>>>>>>>>>>>>>> Could you just clarify the pricing of the the Taylor & 
>>>>>>>>>>>>>>>>> the
>>>>>>>>>>>>>>>>> Eastman. Do
>>>>>>>>>>>>>>>>> you mean £1400 for both of them or £1400 each?
>>>>>>>>>>>>>>>>> Thanks
>>>>>>>>>>>>>>>>> Helen
>>>>>>>>>>>>>>>>>>> On 27 Aug 2024, at 14:54, hello@expressmusic.co.uk 
>>>>>>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>>>>> Hi Helen,
>>>>>>>>>>>>>>>>>> Good to speak to you last week.
>>>>>>>>>>>>>>>>>> We were holding off replying as we thought there might 
>>>>>>>>>>>>>>>>>> be a few
>>>>>>>>>>>>>>>>>> more forms coming over.
>>>>>>>>>>>>>>>>>> For now though, both the guitars (Eastman & Taylor) 
>>>>>>>>>>>>>>>>>> would
>>>>>>>>>>>>>>>>>> retail
>>>>>>>>>>>>>>>>>> at around £1400.
>>>>>>>>>>>>>>>>>> We can sell these guitars on your behalf at 20% 
>>>>>>>>>>>>>>>>>> commission or
>>>>>>>>>>>>>>>>>> we
>>>>>>>>>>>>>>>>>> could just do a simple cash buy at 60% of the retail 
>>>>>>>>>>>>>>>>>> price.
>>>>>>>>>>>>>>>>>> In order to finalise values we would need to see the 
>>>>>>>>>>>>>>>>>> guitars in
>>>>>>>>>>>>>>>>>> person. Feel free to pop over any day we are open to 
>>>>>>>>>>>>>>>>>> do this.
>>>>>>>>>>>>>>>>>> We
>>>>>>>>>>>>>>>>>> are here Tuesday to Saturday 11am-5pm.
>>>>>>>>>>>>>>>>>> Kind Regards,
>>>>>>>>>>>>>>>>>> Phil, Harriet & Tim
>>>>>>>>>>>>>>>>>> Express Music
>>>>>>>>>>>>>>>>>> On 2024-08-24 15:09, sales@expressmusic.co.uk wrote:
>>>>>>>>>>>>>>>>>>> NAME
>>>>>>>>>>>>>>>>>>> Helen Hayward
>>>>>>>>>>>>>>>>>>> EMAIL
>>>>>>>>>>>>>>>>>>> ivy.dh64@btinternet.com
>>>>>>>>>>>>>>>>>>> PHONE
>>>>>>>>>>>>>>>>>>> 07900078972
>>>>>>>>>>>>>>>>>>> POSTCODE
>>>>>>>>>>>>>>>>>>> CV33 9HN
>>>>>>>>>>>>>>>>>>> MAKE
>>>>>>>>>>>>>>>>>>> Eastman
>>>>>>>>>>>>>>>>>>> MODEL
>>>>>>>>>>>>>>>>>>> T186MX
>>>>>>>>>>>>>>>>>>> SERIAL NUMBER
>>>>>>>>>>>>>>>>>>> UK004
>>>>>>>>>>>>>>>>>>> CONDITION
>>>>>>>>>>>>>>>>>>> Excellent
>>>>>>>>>>>>>>>>>>> SALE TYPE
>>>>>>>>>>>>>>>>>>> Outright Sale
>>>>>>>>>>>>>>>>>>> ADDITIONAL COMMENTS
>>>>>>>>>>>>>>>>>>> My brother purchased in 2011, but I don't know year 
>>>>>>>>>>>>>>>>>>> of
>>>>>>>>>>>>>>>>>>> manufacture.
>>>>>>>>>>>>>>>>>>> UPLOAD RESULT
>>>>>>>>>>>>>>>>>>> Successfully uploaded 2 photos totalling 7.26 MB
>>