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Date: Wed, 06 Oct 2021 15:42:02 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: faulty tele PP bass
Message-ID: <32bf64fe1e6a0628cee7762684623881@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
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Hi George,

No worries, we're happy to backorder the Tele and wait.

Thanks.


Regards

Tim.
Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 06/10/2021 15:30, George Luker (Support) wrote:
> ##- Please type your reply above this line -##
>
>  GEORGE LUKER (Fender Musical Instruments)
>
>  Oct 6, 2021, 15:30 GMT+1
> Hi Tim,
>
> Thanks for reporting this to us.
>
> With regards to the PP P-Bass, I'll see if we have a spare tuner I
> can get sent out to you, so bare with me on that one!
>
> With regards to the Telecaster, We can certainly get this collected,
> however a replacement is not in stock and won't be available until
> early next year.
> I can issue an RA, full credit and get a replacement on backorder if
> you wish, or alternatively I can offer 15% credit on this if you're
> happy to keep the guitar as it is.
>
> All the best,
>
> George - Customer Service
>
>  COVENTRY RETURNS
>
>  Oct 6, 2021, 14:50 GMT+1
>
> Hi,
>
> We have had a Vintera 60's tele (S/N MX21174615) come in the and 
> there
> is a problem with the fingerboard on the first fret.
> It's got some scratching and there's a piece missing from the edge on
> the 1st E side.
> Can we get a replacement, please?
> Also, we had a Player Plus P bass (MX21146092) come back in today 
> from
> being repaired but the G str machine head is bent, if you can supply 
> a
> replacement machine head I'll happily change it?
>
> Regards
>
> Tim
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
> IMG_0617.jpg
> IMG_0618.jpg
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>  Attachment(s)
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>  IMG_0618.jpg [2]
>
> Your request (406759) has been updated. To add additional comments,
> reply to this email.
>
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>
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