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Date: Tue, 27 Apr 2021 15:25:50 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: Faulty Bronco Bass
In-Reply-To: <KZVDXRK5MY_60881653bccf6_302b04fd90395483346a_sprut@zendesk.com>
References: <KZVDXRK5MY@zendesk.com>
 <3e3e6c6722e2404df5547592ef782b54@expressmusic.co.uk>
 <KZVDXRK5MY_60881653bccf6_302b04fd90395483346a_sprut@zendesk.com>
Message-ID: <1ddce667dd126ea62129a1d90bd9389b@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
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Hi Richard,

Yes, a replacement would be fine, thank you.


Regards

Tim.
Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 27/04/2021 14:49, Richard (Support) wrote:
> ##- Please type your reply above this line -##
>
>  RICHARD (Fender Musical Instruments)
>
>  Apr 27, 2021, 14:49 GMT+1
> Hi Tim, 
>
> Very sorry to hear this!
>
> We do have whole instruments available as a replacement. This may the
> quickest way to solve this. 
>
> Are you happy to go with a return/ replacement? 
>
> Best wishes, 
>
> Richard - Customer Service Advisor
>
>  COVENTRY
>
>  Apr 27, 2021, 14:44 GMT+1
>
> Hi,
>
> Just got this bronco bass (s/n ICS20047924) out of our stockroom to
> sell and wanted to adjust the truss rod
> only to find the truss rod nut is missing?
> Could we get a replacement nut if poss, please?
> Thanks.
>
> Regards
>
> Tim.
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
> Your request (369991) has been updated. To add additional comments,
> reply to this email.
>
> 0333 200 8760 (Sales Team)
>
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