MIME-Version: 1.0
Date: Tue, 29 Aug 2023 12:38:28 +0100
From: hello@expressmusic.co.uk
To: Support <fenderemeaservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: Faulty AVII Strat
In-Reply-To: <9KM37KYV5W3_64edd1641133a_5346a012752be_sprut@zendesk.com>
References: <9KM37KYV5W3@zendesk.com>
 <5ca0ecbac6f6497b1e22627651cf70be@expressmusic.co.uk>
 <9KM37KYV5W3_64edd1641133a_5346a012752be_sprut@zendesk.com>
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Hi Ben,

Yes as soon as possible please.

This one is ready to return once we get the labels.

Kind Regards,
Harriet

On 2023-08-29 12:07, Ben Moore (Support) wrote:
> ##- Please type your reply above this line -##
> 
>  Ben Moore (Fender Musical Instruments)
> 
>  29 Aug 2023, 12:07 BST
> 
> Hi Harriet,
> 
> Thanks for your email. We haven't got any of these in stock currently
> - we have more in transit which are likely to land around the end of
> September. Would that be suitable?
> 
> Kind Regards,
> 
> Ben
> Customer Service Advisor
> 
>  Express Music
> 
>  29 Aug 2023, 11:35 BST
> 
> This email originated from outside of the organization. Do not click
> links, open attachments or reply, unless you were expecting the email
> and know the content is safe.
> 
> Hi Team,
> 
> We have noticed a mark on the finish of this Strat. We have tried
> polishing and it won't budge.
> 
> This is for a customer so we really need a replacement asap please!
> 
> Product: 0110250800
> Serial Number: V2319253
> 
> Kind Regards,
> Harriet
> 
> Kind Regards,
> Phil, Tim & Harriet
> 
> Express Music
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> 
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> B44D2E7D-3825-4314-9061-2DE3C4E59FE8.JPG
> 
>  Attachment(s)
> B44D2E7D-3825-4314-9061-2DE3C4E59FE8.JPG [1]
> 
> Your request (563795) has been updated. To add additional comments,
> reply to this email.
> 
> Online Support:
> * Fender Dealer Portal - https://dealer.fender.com/login
> * Fender Customer Support Portal - https://support.fender.com/en-US/
> 
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> Links:
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> [1] 
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> [2] http://roundcube.itpartnership.com/www.fender.com